The hotel was easy to reach directly and accommodated ass requests that we had. We had a nice deluxe room on the upper floors. Hotel staff and in particular the reception was really super-friendly and helpful. We would recommend and will definitely stay there again.
Hotel was clean, comfortable, luxurious and precisely what I needed for a home base in Boston. It was close to the best restaurants, Back Bay station, museums, green spaces, and everything I needed. The Trifecta tea was lovely with the liquor pairing and tasty nibbles, the pool was perfect for lap swims, fitness center beautifully equipped and had towels and chilled water. This will be my hotel of choice when next in Boston. Lastly, a big shout out to In Room dining personnel and chefs. Food was fantastic, allowed me to distance when necessary and the staff were so warm, professional, and helpful. A treat to look out my beautiful window with enjoyable meals - THANK YOU!
A modern hotel with good access to Newbury/Boylston Street area and the Prudential Shopping Center. The car gets quite lively but the rooms are quiet. Room service was good and the staff are friendly. Nice pool and gym facilities available.
I usually stay at the other Boston Four Seasons property but thought I would try out the new one. As soon as you walk in you can tell it's not your normal Four Seasons, everything is on a smaller scale and seems to be lower budget. The staff were helpful but not quite as polished. When I asked the bartender they did mention they were aiming to appeal to a younger client base. The rooms however were definitely designed and appointed as you expect in Four Seasons room. The major problem was the noise. The first night it was banging noise that persisted all night along with a very loud HVAC unit. The second night was a nightmare. The thermostat buzzed all night long, I could not sleep a wink. I was there for business and did not have a chance to talk to the front desk about the issue, other than play them video of the loud noise. If this is the "new" way Four Seasons are going to operate I will simply pick another luxury chain.…
OVERALL: Brand new ultra-skinny skyscraper with trendy/youthful vibes, tons of amazing tech in the rooms, and a "see and be seen" vibe. Many amazing staff, but a couple major service mishaps. SERVICE: The service at One Dalton was 95% excellent and up to Four Seasons standards, and 5% ... well, I'll omit any adjectives. I would like to start with HUGE KUDOS to the following staff, all of whom were SUPERB: 1. Louis, in-room dining 2. Reed, GM 3. Meghan, front desk 4. Sean, front desk manager 5. Entire housekeeping team 6. Entire pool attendant team 7. Bellmen, valets, and doormen 8. Servers & bartender at Trifecta 3/26/22 9. Entire in-room dining team However, there were also a couple major service mishaps. I advised the GM, Reed--who is excellent--and he has addressed the issues. SUMMARY: This place has TONS of potential to become Boston's top hotel. The rooms are incredibly high-tech and modern (auto shades, mirror TVs in bathrooms, tablet to order whatever you need, 75" TV, Nespresso, well-stocked minibar, etc.). I did also recently stay at the FS Boston (200 Boylston St.) and felt that it was a bit more kid-friendly and the service was more uniformly excellent. However, if you are a young couple, solo traveler, or business traveler looking for an ultra-hip stay in Boston, you probably can't beat FS One Dalton. Final note: Don't miss the pool on Floor 7. It is phenomenal. Underwater music like FS Maui. PRO TIP: Get the FS App on your phone to order poolside cocktails (A++).…
This was our first stay at Four Seasons' new One Dalton property. it's a tall, very skinny building sandwiched approximately between the Christian Science center (mother church and reflecting pool) and Prudential Center - and a very easy walk to/from downtown Boston locations. The bottom eight floors are largely amenity spaces, including a "wellness floor" that encompasses a pristine lap pool, spa, and fitness center; two restaurants and one lounge. The hotel occupies the rooms above that, and residences take up the upper floors of the building (continuing that recent trend that the wealthy should live well above everyone else). The new rooms are spectacular and modern. Beautiful marble and glass bathrooms, amenities like TV in the bathroom mirror and button-controlled draperies. Excellent temperature control, closets, storage space, and wonderful touches like free bottled water and beautiful robes and turn-down service. Four Seasons has the best-trained staff in the hospitality business: all of the classic touches of a 5-star property where every need of the guest is both predicted and accommodated. The spa and fitness center are particularly amazing. Beautiful architecture and touches like aromatherapy in the showers and plush robes and towels await guests. There are three onsite restaurants: Zuma, which is in itself an experience, particularly for sushi fans; well worth visiting. A lounge serves "appetizers"; the remaining restaurant is only open for lunch and dinner, leaving only Zuma and room service as in-house dinner options. The property is across the street from Prudential Center, but for some reason schlepping across the street for California Pizza Kitchen seems a little out of place. Of course, prices reflect Four Seasons as well. A room-service hamburger is $31.00 and a full breakfast for two is likely to exceed $100. A great option for breakfast: online-order from the Flour bakery - across the street from the front door, and you'll have something fresh and amazing for a tiny fraction of the price. The Four Seasons App and an in-room tablet are the preferred means to making requests to room service (which you'll need for things as simple as ice for your ice bucket) or for booking spa treatments or restaurant reservations. However, these direct to a chat system that often felt like nobody was listening to at the far end; perhaps exposing staffing shortages.…
The Four Seasons Hotel, One Dalton Street, reigns over the Public Garden and the Boston Command and is known for catering to the most discerning of luxury seekers.The hotel is glamorous outside and in and it's overly accommodating hotel staff keeps guests coming back. The property sits in the heart of Boston's buzzy arts and music area and is a short walk to Beantown's top attractions including the State House, Fenway Park, Faneuil Hall and others. The Prudential Center is just across the street from One Dalton, and the 'Pen' as it is called in Boston, boasts some of the highest end retail outposts in the country including Gucci, Tesla, Lululemon, Saks Fifth and others. The 4 Seasons hotel charm, is blending subtlety with a commanding presence like the spacious lobby with geometrically stunningly glossy black and gold marble floors plush with periwinkle velvet couches and modern floral arrangements........these exotic floral selections are changed daily. Because of the hotel's location in the Boston Ar District, the hotel sports a heavy art theme in it's public places.Like the Impressive mural behind the front desk, dubbed the "On A Hot Summer's Day" depicts the unusual story of Boston's famous Great Molasses Flood of 1919. I thought it humorous until I was lead to realize that more than 2,ooo,ooo gallons of molasses charged down the streets of Beantown killing 21 people and injured 250 more as well as herds of working horses. I was pleased with my selection of a Deluxe City View Room. With 400 sq. ft.of spacious layout, the room was dolled up with a wavy grey carpet and floor-to-ceiling windows that shovelled in gobs of natural light and sweeping city views. A soothing palette of natural colour fill the chamber's space. Canary coloured armchairs and bench nestled around a circular elevated coffee table suitable for eating or homework or both. A monumentus King bed was rigged with a floor-to-ceiling upholstered headboard that provided a focal point for the decor. The mattress was super comfy and I contemplated stealing it. The room was also outfitted with a fine set of high-tech appliances including automated blackout drapes. A spacious black marble-laden bathroom with a large modernized walk in rain shower and came with a whole kit and caboodle of luxe toiletries. The 4 Seasons is the location of the hopping and wildly popular Japanese concept called 'Zuma'. The restaurant sports a DJ booth, regular tables, a large sushi bar surrounding an island-styled open kitchen, a robot grill and an ornate cocktail bar. With lots of high-end Japanese designed beautiful wool, this eatery is impressive. It is basically an upscale grill-house and offers item such sushi, salads, robot grill items, tempura, oysters, sake, desserts and more. The 'ainame no koumi yaki to koasou' caught my taste bud, which I washed down with 'shojo spritzer' a strawberry and basil infused aperol prosecco and tonic water. Zuma is a terrific culinary experience. In addition, the One + One restaurant offers healthy breakfast fare and the lobby bar, the Trifecta, serves light cuisine paired with creative cocktails. Down the street, Cheesecake Factory offers it's incredible menu, ranging from salads to every comfort food and culinary dish imaginable and don' forget the cheesecake. The entire 7th floor is devoted to wellness with a private spa treatment room, salon, fitness centre with all top shelf equipment , men's and women's locker-rooms with steam and a 64 foot 'smart' pool with underwater music and automated maintenance. Floor to ceiling widows overlook the city and food and beverage service is available poolside, adding an oasis feel to this health space. So if you are looking for an atmosphere of overall classic luxury supported by a friendly and impeccable staff, combined with first rate guest rooms and great dining and drinking options........then try the............ Four Seasons Hotel, One Dalton Street ...............Bastion of Luxury and Extraordinary Service.…
Really enjoyed my 2-night stay and seminar here. Immaculate spaces with attentive employees. It was terrible weather so I ate alone at Zuma, which was above average. Housekeeping makes up the room during the day. I loved the mask and hand sanitizer left out for me along with stationery in the desk. Robes and a nice wooden shoe brush and shoe horn - aren't the details key?
The hotel and the rooms are absolutely beautiful. The large bathroom, soaking tub and integrated shower was fantastic. The doorman, front desk and housekeeping staff were professional and attentive. I especially appreciated that employees were trained on how to wear their mask properly. Because of airlines delays we decided to go someplace that we could drive to from CT - Boston and the Four Seasons Dalton was a good choice.
Had my Birthday weekend here. Amazing service, beautiful view of the city. Best hotel room I have ever stayed in. Bathroom was the selling point for us choosing here. Overall terrific experience Hope to have tea my next visit.
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