Four Seasons Hotel One Dalton Street, Boston
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About
#63 of 98 hotels in Boston
Location
4.5
Cleanliness
4.8
Service
4.5
Value
4.2
Travelers' Choice
A cutting-edge 61-storey skyscraper in the heart of Back Bay, Four Seasons Hotel One Dalton Street, Boston is vibrant, modern and stylish. Stay in one of our 215 luxurious accommodations and experience a new kind of urban chic, complete with a stunning Wellness Floor and the world-renowned Japanese izakaya-inspired restaurant, Zuma.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Pool with view
Indoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Modern
Location
100Great for walkers
Grade: 100 out of 100
127Restaurantswithin 0.3 miles
43Attractionswithin 0.3 miles
Contact
1 Dalton St, Boston, MA 02115-3184
Getting there
PrudentialBoston T4 min
SymphonyBoston T5 min
Rental CarsSee rental cars from $28/day
140Reviews3Q+A10Room tips
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I have to write because I know you always get excellent service at the FS hotels, but they were even extra accommodating for my visit with my daughter. We’re both vegan and it would see there is nothing on their menus for us, but when you ask they can rustle up amazing things. We had Sunday brunch and it was fabulous. I also asked about their English tea and they can do a vegan option! We’ll definitely try that next visit. They also helped find local restaurants that have vegan options-so very helpful! Of course it goes without saying everything else was amazing including the birthday surprise for my sweet 16 in the room!
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Hotel was clean, comfortable, luxurious and precisely what I needed for a home base in Boston. It was close to the best restaurants, Back Bay station, museums, green spaces, and everything I needed. The Trifecta tea was lovely with the liquor pairing and tasty nibbles, the pool was perfect for lap swims, fitness center beautifully equipped and had towels and chilled water. This will be my hotel of choice when next in Boston. Lastly, a big shout out to In Room dining personnel and chefs. Food was fantastic, allowed me to distance when necessary and the staff were so warm, professional, and helpful. A treat to look out my beautiful window with enjoyable meals - THANK YOU!
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Review collected in partnership with Four Seasons
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FS One Dalton, Owner at Four Seasons Hotel One Dalton Street, Boston
Responded Oct 21, 2021
Dear Guest, Thank you for your wonderful review of Four Seasons Hotel One Dalton Street, Boston! I am so happy to hear that our convenient location, beautiful hotel and exceptional staff helped make your visit with us so memorable. We look forward to welcoming you back again soon. Warm Regards, Reed Kandalaft, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 3 nights and enjoyed every moment. Girl’s getaway. We booked spa treatments that we both loved. Made reservations for Tea and what a fun experience that is! Beautiful petite bites of sweet & savory. Cordials paired with teas. From the friendly valets to the timely room service, Four Seasons lived up to their reputation of excellence.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Many things went well and were excellent but at the price point it could have been closer to flawless. Centered my 40th birthday celebration around this stay with brunch for 17 at Zuma, spa treatment and stay in the hotel. In advance of the stay I called the spa and requested a reservation but was told they hadn't opened the bookings for the relevant timeframe and would note the treatment, date and time I wanted and they would call me back once management had made the reservation. This was never done. Check in: gracious welcome with front desk agent allowing me to check in early before the Zuma celebration which was much appreciated. Booked a preferred rate so got a one category upgrade which honestly just seemed like a regular, albeit comfortably sized room. Did manage to get a relatively last minute spa treatment facilitated by the gentleman at the front desk. The ipad by the bed had a very convenient chat function that was easy to use and the folks on the other end very responsive. Room service breakfast: food was delicious but charging $16++ for a terrible smoothie is not ok. The smoothie of the day was supposed to be banana and strawberry but tasted of neither. It more resembled unsweetened yoghurt, ground rolled oats, flour and milk from a taste/texture standpoint. Lobby lounge: wonderful place to relax and unwind after a big day. The staff were consistently sweet and it was nice they helped each other out with their tables as a more collaborative, customer-centric approach than usual. Spa service was very good and ladies at spa front desk very nice. Refreshments were a little unconventional for a spa relaxation lounge and probably not in a good way, at least for me. Turndown service had some attention to detail issues but everything worked in the room and was clean. Typically would have expected a soaking tub in the room of this level of property - I know not everyone loves them but it's nice to have the choice and given my friends had just bought me a Four Seasons bath bomb from the spa as part of a gift, it was odd not to be able to use it on site. Day after I checked out there were unwarranted mini bar charges added to a revised bill to the tune of $114. I didn't touch the private bar, didn't store food in the fridge or anything. Followed up with the finance department and they looked into the matter over a couple of days and then advised that they had reversed the charges. Waiting the handful of days for that to take effect. No milestone birthday amenity or note which is a little unusual but I might be used to better treatment at the hotels where I have loyalty status even if they're half the price of this property. All in all, it was fine with some highlights but also several imperfections that you don't expect at this price point. I wouldn't stay again and recommend the Mandarin Oriental Boston over this property for this level of luxury.…
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We stayed at the Four Seasons on Dalton for a wedding. It was such a treat and the staff there are amazing. We drove up and were greeted immediately by the staff. They were knowledgeable about the property and happy to assist us with anything we needed. I can't wait to have the opportunity to go back!
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Review collected in partnership with Four Seasons
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Visited for lunch prior to attending Boston Symphony for a matinee performance. Elegant surroundings, excellent buffet brunch. With hindsight would have stuck with buffet but ordered the sausage, bacon and egg to accompany it. Found entrees a little on the expensive side for their content ( even though I was not paying the check ) Staff attentive without being obtrusive and extremely warm and friendly.
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Date of stay: October 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Four Seasons, Owner at Four Seasons Hotel One Dalton Street, Boston
Responded Nov 8, 2022
Thank you for your 5-star review of One + One! We are delighted to hear you enjoyed your brunch experience and will pass along your praises to our staff. We look forward to welcoming you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my favorite hotel to stay at in Boston for business travel. The rooms are large with room to work and the rooms have been renovated more recently than the nearby Mandarin. There is good on location food and drink, and coffee in the lobby in the morning. All around this is an efficient and well executed hotel.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Four Seasons, Owner at Four Seasons Hotel One Dalton Street, Boston
Responded Nov 8, 2022
Hello, Thank you for your thoughtful 5-star review! We are happy to hear you enjoyed your stay with us and found our rooms, location, and amenities to be impressive. We hope to see you back again at One Dalton very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: The hotel feels new, as it was just completed 3 yrs ago. The bedding is luxurious and comfortable. Good views with floor to ceiling windows. Housekeepers did a great job, including little details lin the way the tidied the room and made the bed so the duvet wouldnt easily come out as it does at many other hotels including Four Seasons.They did a great job of welcoming our six yr old with a cute tent in the room and other goodies. Cons: Room service was off. Two seperate meals on different days and times had items that were fully inedible!!! For a four seasons, and when each meal comes with a “delivery fee”, this certainly shouldnt be the case. First my daughter’s grilled cheese at dinner tasted like it sat in a fridge for days picking up all of the smells and tastes of other items in the fridge, almost like garbage. It was inedible and we both spit it out. One morning the breakfast sausage was extremely overcooked, and seemed like it had been left in some sort of heater or pan for days, it formed a dry hard crust that was basically 90 percent or the sausage. Ive never seen anything like it. Very disappointing. A third meal also had its frustrations, when we tried to order a dish from zuma- the tuna/salmon tartar, among other things, to be brought to the room zuma refused to make it despite our insistence that how the dish looked when it arrived to us didnt matter to us. This involved about five calls back and forth to the front desk, and we finally agreed to take a spicy tuna roll wrapped in just seaweed. Instead we recieved a regular salmon sushi roll with rice. After 5 phone calls asking for a dish without rice, saying we are flexible for them to bring something similar, and finally settling on an alternative, it was quite frustrating to receive something completely different. Perhaps zuma should offer a better ordering method, and I know the front desk was trying to help but the game of telephone just didnt work. Also there seems to be no concierge at this hotel- its just a front desk team that doubles as concierge, at least while we were there. It would be fine if they had a deep knowledge of Boston restaurant scene and other activities relevant to guests. But when the recommendations are generic and touristy, it is a bit of a disappointment. There is a big front door staff but no house car- which would have been a nice addition since they have the staff for it easily. Also the hotel was pretty quiet while we were there, we have amex platinum and preffered hotels but were not given the perks from either when we shared this with the front desk- no upgrade, bo included breakfast etc. the hotel felt s bit like a satellite office and not a main event. All in all a fine and satisfactory stay with some things that should be improved for the future. …
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Four Seasons, Owner at Four Seasons Hotel One Dalton Street, Boston
Responded Nov 8, 2022
Hello, Thank you for taking the time to leave feedback about your experience with us. We sincerely regret that we failed to deliver an exceptional stay for you as we work hard to maintain the highest possible standards for our guests. While we are glad you enjoyed our spacious guestrooms and our housekeeping team impressed you, we apologize for any inconveniences with your family’s in-room-dining experiences and miscommunication you may have had with our staff. Our team reviews all feedback and uses it as a tool to improve our services for each and every guest. We hope we can welcome you back in the future to leave you with a better impression. Warm regards, Reed Kandalaft Regional Vice President & General Manager Four Seasons Hotel One Dalton Street, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel lobby and rooms are beautiful and exceptionally large and well-appointed for the suite. Door staff were very friendly. However, the service was spotty at best. The concierge contacted us ahead of our visit to ask for specific requests. I asked that the room be supplied with extra water. When we arrived, it took 3 phones calls to actually get the bottled water delivered. We had to REQUEST housekeeping after returning at 2pm to the room on the 1st afternoon. On the 2nd day, all bathmats were missing. On the 3rd day, our robes were missing. We received sincere apologies when we called the front desk to correct these issues. These poor service situations should not happen at a 5 star hotel! We were deeply disappointed and would hesitate to stay at this location again.
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Four Seasons, Owner at Four Seasons Hotel One Dalton Street, Boston
Responded Nov 8, 2022
Hello, Thank you for taking the time to leave feedback about your stay with us. While we are glad you enjoyed our spacious guestrooms and friendly staff, we apologize for any inconveniences and miscommunication you may have experienced. We work hard to maintain the highest possible standards for every guest. Please ensure we have shared your feedback with our team and hope to have a chance in the future to leave you with a better impression. Warm regards, Reed Kandalaft Regional Vice President & General Manager Four Seasons Hotel One Dalton Street, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at One Dalton is truly the best. They make us feel welcome and safe. They always anticipate our needs-big or small. Perfect location for BSO, music, shopping, and visiting Boston. Restaurant is amazing, bar is super fun, rooms have amazing views and the beds are extra cozy!! Love this hotel, our home base when visiting Boston. Staff is what makes this place special. Kudos to the door, car, luggage bell hop team. Y’all are the best in the business.
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Review collected in partnership with Four Seasons
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Four Seasons, Owner at Four Seasons Hotel One Dalton Street, Boston
Responded Nov 8, 2022
Thank you for your 5-star review! We are ecstatic to hear our wonderful staff impressed you and will certainly pass along your praises to the team. We look forward to welcoming you back to One Dalton soon! Warm regards, Reed Kandalaft Regional Vice President & General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$704 - $1,048 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsBostonSymphony
NUMBER OF ROOMS
215
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Claim Your ListingFOUR SEASONS HOTEL ONE DALTON STREET, BOSTON - Updated 2023 Prices & Reviews (MA)
Frequently Asked Questions about Four Seasons Hotel One Dalton Street, Boston
Which popular attractions are close to Four Seasons Hotel One Dalton Street, Boston?
Nearby attractions include Boston Symphony Orchestra (0.2 miles), The Boston Pops (0.2 miles), and The Mapparium (0.1 miles).
What are some of the property amenities at Four Seasons Hotel One Dalton Street, Boston?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel One Dalton Street, Boston?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel One Dalton Street, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Seasons Hotel One Dalton Street, Boston?
Yes, valet parking is available to guests.
What are some restaurants close to Four Seasons Hotel One Dalton Street, Boston?
Conveniently located restaurants include The Capital Grille, Boston Burger Company, and Atlantic Fish Co.
Are there opportunities to exercise at Four Seasons Hotel One Dalton Street, Boston?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Four Seasons Hotel One Dalton Street, Boston have airport transportation?
Yes, Four Seasons Hotel One Dalton Street, Boston offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Seasons Hotel One Dalton Street, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Hotel One Dalton Street, Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Seasons Hotel One Dalton Street, Boston offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.