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Cambria Hotel Boston Downtown

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6 W Broadway, Boston, MA 02127-1016
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Traveler (50)
Room & Suite (50)
Dining (21)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cambria Hotel Boston Downtown
Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#86 of 97 in Boston
Location
4.6
Cleanliness
4.4
Service
4.3
Value
4.4
Experience Southie at the new Cambria® Hotel Boston Downtown. This upscale hotel is casually curated for the modern traveler and influenced by its neighborhood, the local art scene, and the natural scenery of New England. Sip expertly signature cocktails while taking in stunning views from our rooftop bar which will inspire you to Explore Everywhere by walking through the epicenter of Boston’s tech hub and to the Seaport District. The famous Boston "T" at the Broadway MBTA Station, right outside of the hotel entrance, connecting you to all of parts of Boston & Cambridge. Locally sourced and in season fare is available in the lobby restaurant, a state-of-the-art fitness center, contemporary guest rooms and 4000 sq ft of naturally-lit event space will provide guests with an experience unlike any other hotel in the Boston area. Experience Southie. Explore Everywhere.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Concierge
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Seating area
Sofa
Telephone
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
City View
Languages Spoken
English
102Reviews6Q+A20Room tips
Traveler rating
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Barry G wrote a review Jun 10
8 contributions2 helpful votes
Terrible experience. Had booked this downtown location as it was near our office. Arrived off a long haul flight only to be told in reception that they had overbooked myself and 40 others. Deputy manager kept apologising but they clearly had no contingency in place. No effort appeared to be made to look for nearby alternatives. They had rebooked me Quincy and informed me it was approximately 20 mins away but actually was 45 mins away in traffic from my downtown required location. Leading to a 90 min daily commute for a short business trip.
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Date of stay: June 2022Trip type: Traveled
Room Tip: Do not trust their reservation system.
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jrtodd wrote a review Jun 10
DeLand, Florida37 contributions23 helpful votes
We had booked this hotel months ago, showed up today and they had canceled our reservation because they were over booked. We booked months ago, before they were over booked, but they canceled our reservation. What kind of reputable place does this? If you are hoping to book a hotel that will stand by what they have done, forget this place.
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Date of stay: June 2022Trip type: Traveled
Room Tip: Avoid this place
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Juli K wrote a review May 2022
Lebanon, Tennessee522 contributions28 helpful votes
We stayed at the Cambria Hotel Boston, Downtown South Boston for one night. An Uber ride from the airport was $27. The front desk staff were very welcoming. The hotel is very modern & clean. There are several restaurants nearby & the Cambria is across the street from the Red Line T station. We walked to the Boston Common, it is about a mile. Tip….we came in late & my husband tried to close the blinds but he couldn’t find them. Needless to say, we were awakened early the next morning when the sun came up. I looked a behind the curtain & saw a blind at the top that was plugged in to an outlet. I looked all over & found the switch for the blind by the door going in to the room. We had drinks & wings at the hotel’s restaurant. The wings looked amazing but had a strange taste, the drinks were not very good, the service was not good either & it was very expensive. We stayed at the Cambria for two nights at the end of our road trip. We were in room 819 & it was VERY small, nothing like the room we had 12 days ago. There was not even room to open one suitcase & we had 2 suitcases & a carry on bag since we were on a 14 day trip. There was not a luggage rack in our room but there would not have been anywhere to put it. So, I am giving the hotel a 5 for our first stay & a 3/4 for our 2nd stay.
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Date of stay: May 2022
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Karen B wrote a review May 2022
1 contribution
In town for Boston Marathon, when hotel prices across the board are grossly inflated. Being from Canada, we told them at check in that we wanted to pay with US cash, to avoid exchange & credit card fee. They advised us it was no problem & made a note in our portfolio. We checked again with them the night before check out, asking if we could pay then. Were told that we had to wait for the last night to post. We paid cash at check out only to discover that they had already billed our credit card. While they did refund it, both transactions posted, resulting in a net $55 CDN loss due to credit card fees/exchange. We have tried three times since by phone and email to have them rectify this and they have been unresponsive. We have escalated the dispute to the credit card company. Bottom line, I would avoid this hotel due to indifferent/unhelpful staff. Even without this, what you get is not worth the price.
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Date of stay: April 2022Trip type: Traveled
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LivDaley wrote a review Apr 2022
Brooklyn, New York335 contributions214 helpful votes
It was $100 a night and I stayed for two nights with a Gilt City voucher. So, it was a descent deal. It's an attractive enough hotel, only two years old, and the staff are friendly. The large bar area looked like it was hopping. It's in a good location: one stop from South Station on the Red Line which transverses my old stomping ground. The Fox and Knife is half a block down, as are a few coffee places. Another block down is a wine shop. The gym is well enough equipped. But, its in a highway traffic triangle, so it's rather noisy. Also, the walls are thin, so I could over hear some patrons' dramas.
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Date of stay: April 2022
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Response from Kimberly Greene, General Manager at Cambria Hotel Boston Downtown
Responded Apr 7, 2022
Hello LivDaley, Thank you for your review of the Cambria Hotel Boston Downtown - South Boston. I am glad to hear that overall your experience was positive and that you found our location convenient. I apologize for any inconvenience you experienced as a result of outside noise. We will look into this matter and see how we can address this for our future guests. Regards, Kim
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Ahmed K wrote a review Apr 2022
Abu Dhabi, United Arab Emirates8 contributions16 helpful votes
I was a guest at Cambria Hotel, from 24-29 March 2022. Once I arrived at the hotel, I was presented to the front desk for check-in, and I met Mr. Daivd McKeon (Assistant General Manager), who is a very kind, elegant, professional person. I was quite happy with his distinguished hospitality. During my stay, I realized that the front desk team, Ms. Janilce, Ms. Klei, and Ms. Gaby, are very helpful and supportive of whatever requests from the customers. I appreciate as well the good service of the housekeeping. The location of this hotel is quite near, either to the city center or the main Boston Convention Center. The price for the hotel is quite reasonable compared to other hotels at the same level. Many thanks to the front desk team of Cambria Hotel and to the housekeepers who made my stay very comfortable.
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Date of stay: March 2022
Rooms
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Trip type: Traveled
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Response from Kimberly Greene, General Manager at Cambria Hotel Boston Downtown
Responded Apr 7, 2022
Hello aksattar, Thank you for your five-star review of the Cambria Hotel Boston! We truly appreciate your kind words about our staff, mentioning each of them by name. It is definitely a boost for us every time we hear positive reviews such as this. We will be sure to let David, Janilce, Klei and Gaby know that they made an impact during your stay. We hope to welcome you back to the hotel soon! Kim
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MartynG_11 wrote a review Mar 2022
Gig Harbor, Washington512 contributions200 helpful votes
+1
We had a very mixed stay at the Cambria. Some definite pros being the location next to the T red line at Broadway and pleasant staff. Sleek looking hotel with an industrial theme to the rooms. Unfortunately we experienced some noise issues during our stay with an elevator fault and resulting loud echoing banging on the 2nd night. Shame we liked our original room (1217) well appointed and the view of the city was gorgeous. Moved to a room with an a/c unit fault and then moved again. At the time very frustrating but overall the hotel handled it well and we’ll put this one down to “stuff happens” and lessons learnt. Rooms have Kuerigs which is nice and the bathrooms are large with great showers. We leave the Cambria on a positive note. Nice bar/restaurant as part of the Cambria for cocktails and dinner.
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Date of stay: March 2022Trip type: Traveled
Room Tip: The breakfasts down the street at Amrheins Irish bar are excellent. The no 9 MBTA bus is a great...
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Xavier J. wrote a review Nov 2021
New York City, New York2 contributions
It was excellent service all over. From the reception desk to the housekeeping, it ensured that the room was always clean and organized after coming from outside. The only reason why it isn't a five-star is that there were design features that didn't make sense, and there was a limit to the heater, so it did get cold sometimes.
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Date of stay: November 2021Trip type: Traveled
Room Tip: Make sure to bring your card with you at all times.
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BigDaddyWied wrote a review Nov 2021
Houston, Texas209 contributions129 helpful votes
We stayed two nights in Boston at the Cambria. The hotel is convenient to many Boston attractions, within walking distance, and food and nightlife. Our room was very comfortable with many conveniences. The exposed concreted beams and sealing make for a mostly quiet experience. The window is huge, with an excellent skyline and view of the setting sun. There were several restaurants and coffee shops within 500 feet of the exit. We did not eat at the restaurant on site. The staff was accommodating to meet our needs. However, we were not greeted as platinum members or offered the usual points or a gift option. The Fitness Center is very spacious. They have dumbbells to 50, three stability balls, a jump rope, and elastic bands. They have several machines, including four peletons.
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Date of stay: November 2021
Location
Service
Sleep Quality
Room Tip: An upper story room offers a better view of Boston.
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Brian P wrote a review Nov 2021
New York City, New York14 contributions5 helpful votes
Stayed at Cambria Hotel Boston from October 28th to the 31st. When we first checked in, things were smooth. There was an attendant that helped us with luggage, and the person who checked us in was friendly although talkative. About an hour into the stay we realized that we would need more cups and some honey since my girlfriend was feeling sick. I called downstairs and the same talkative front desk agent cut me off while I was requesting the items and said ‘You’re gonna have to come to the front desk for that. I don’t have time and I have a line.’ It was as if a guest request for items was burdening him. I understand that there was a need to cut room service off due to COVID risks, but this was something finally explained to us by a different front desk member at a later date. Maybe he was having a bad, busy and flustered time. Having worked in the hotel industry I was taught/taught staff to never make guests feel that way. Strike 1. Housekeeping was on point. The ladies that attended our room throughout our stay made our bed immaculate and replaced all towels as needed. They were very polite. Bravo! The hotel lobby does have an area where you can purchase snacks and beverages to take up to the room. After the second night, I noticed that they no longer had bottled water stocked in that area. On our last night’s stay at around 9pm, we made an attempt to ask the front desk agent if they had any water stocked in the back since there were still none in the snack area. It was the same front desk person who addressed our room service request from the first night of our stay. No eye contact, no words…just shook his head and turned away as if even us just asking offended him. Strike 2. All other areas that the hotel had to offer was very good. We didn’t drive into Boston so I can’t give an assessment on their parking services or lack thereof (based on previous reviews that the hotel received). The rest of the front desk staff were attentive and efficient especially during check out. Bellmen and housekeeping were all great. The only two critiques I can give to Cambria Boston is please keep your water stocked and please offer that one front desk agent more customer service training. His attitude was enough to sour our taste enough to blemish what otherwise would have been a great stay.
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Date of stay: October 2021Trip type: Traveled
Room Tip: Stock your own snacks/drinks purchased elsewhere.
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PRICE RANGE
$274 - $408 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsBostonSouth Boston
NUMBER OF ROOMS
159
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Frequently Asked Questions about Cambria Hotel Boston Downtown
Which popular attractions are close to Cambria Hotel Boston Downtown?
Nearby attractions include Shear Madness (0.7 miles), Boston Tea Party Ships & Museum (0.7 miles), and Boston Children's Museum (0.7 miles).
What are some of the property amenities at Cambria Hotel Boston Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Cambria Hotel Boston Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cambria Hotel Boston Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cambria Hotel Boston Downtown?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Cambria Hotel Boston Downtown?
Conveniently located restaurants include Mike & Patty's, The Q Restaurant, and Ostra.
Are there opportunities to exercise at Cambria Hotel Boston Downtown?
Yes, guests have access to a fitness center during their stay.
Is Cambria Hotel Boston Downtown located near the city center?
Yes, it is 1.0 miles away from the center of Boston.
Are any cleaning services offered at Cambria Hotel Boston Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Cambria Hotel Boston Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Cambria Hotel Boston Downtown?
Many travelers enjoy visiting The Printing Office of Edes & Gill (1.6 miles), Old North Church & Historic Site (1.6 miles), and Longfellow House Washington's Headquarters National Historic Site (4.2 miles).