Cambria Hotel Boston Downtown
82 reviews
#74 of 96 Hotels in Boston
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6 W Broadway, Boston, MA 02127-1016
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (48)
Dining (21)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cambria Hotel Boston Downtown
Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#74 of 96 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
Experience Southie at the new Cambria® Hotel Boston Downtown. This upscale hotel is casually curated for the modern traveler and influenced by its neighborhood, the local art scene, and the natural scenery of New England. Sip expertly signature cocktails while taking in stunning views from our rooftop bar which will inspire you to Explore Everywhere by walking through the epicenter of Boston’s tech hub and to the Seaport District. The famous Boston "T" at the Broadway MBTA Station, right outside of the hotel entrance, connecting you to all of parts of Boston & Cambridge. Locally sourced and in season fare is available in the lobby restaurant, a state-of-the-art fitness center, contemporary guest rooms and 4000 sq ft of naturally-lit event space will provide guests with an experience unlike any other hotel in the Boston area. Experience Southie. Explore Everywhere.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Concierge
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Fax / photocopying
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Seating area
Sofa
Telephone
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Location
Full view
89Good for walkers
Grade: 89 out of 100
347Restaurantswithin 0.75 miles
68Attractionswithin 0.75 miles
Contact
6 W Broadway, Boston, MA 02127-1016
Getting there
Herald StBoston T10 min
BroadwayBoston T1 min
Rental CarsSee rental cars from $10/day
82Reviews5Q+A12Room tips
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Popular mentions
Calling to the hotel about one week prior to arrival revealed a lower price than I had booked months ago. I was informed of the change and was able to cancel the previous reservations and lock in the new price. The room was very well appointed, with lots of modern décor. Bathroom was glass enclosed with tiles throughout the room and shower area. Bed was very comfortable and extra pillows were a plus. One problem we encountered was the air conditioner in the room was not working and it was quite warm ever after lowering the thermostat. A call to the front desk was promptly addressed, and not being able to correct the situation, a new room was assigned to us with little interruption to our daily plan. Nick was very helpful with all aspects of our price change and the problem with the room assignment. He made our arrival quick and easy, which was greatly appreciated! The Cambria is a wonderful hotel, this being the second one we have tried, and both were affordable and well designed.…
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
Room Tip: Some rooms face the train depot, if you don't want to see that out your window, mention it.
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Helpful
We just checked out today as part of a weekend trip to visit Boston/Salem. To start, the room was very clean. The bed was comfortable and the bathroom was a decent size. We were very close to another building where we got front row seats to a beer pong tournament every night. This was easily resolved by the large blackout curtain. The hotel was also accessible to a few restaurants, our favorite being Worden Hall which was just a few steps from the hotel. Now for the negative...the parking... There’s really nowhere nearby to park your car overnight(or for longer than two hours) so we had to use the valet. It’s $50 a night which we felt was a rip off for the service we received. The driveway is very small so only 2-3 cars can fit at a time and a valet attendant was hardly ever available. We had to wait up to 35 minutes for the car each time we wanted to leave and this is after calling the front desk 20 minutes ahead. Each time the person at the desk acted like they didn’t know we called. It was really frustrating and we almost lost some reservations because of it. Otherwise the hotel was pretty close to everything we wanted to see and only a 35 min drive from Salem. Very convenient and comfortable for what it was. …
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Date of stay: October 2020Trip type: Traveled as a couple
Helpful
The hotels rooms are actually nice at this property, but the management and staff and so bad I frankly can't believe it hasn't been closed. I will save people from all the gory details, but essentially I bought a package deal and the hotel employee at check-in said she has never heard of it. I was made to jump through crazy hoops to prove that it existed, only to ultimately be told I would need to contact corporate for any refund. They follow the adage, "The customer is never right."
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Date of stay: October 2020
Rooms
Service
1 Helpful vote
Helpful
The hotel itself is beautiful. The rooms are confortable and well thought out. The business floor is spacious and I was surprised to see the fitness room open and well equipped. Most staff members however are pretty green. No apparent dress code. Tone and language used by most staff is inappropriate and too colloquial. There is a clear lack of training. Elite status or not, everyone is spoken to and treated the same. No one seems to know procedure for anything and the client is left hanging. I have to give lots of credit, though, to Adam, the acting manager at the time of our stay, who went above and beyond the call to make our stay special and stepped in to offer a solution when needed. Big kudos to him. Also I'd like to congratulate the valet staff who were very professional as well, both in their demeanor and in the service they provided to us.…
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Date of stay: August 2020
Service
Sleep Quality
2 Helpful votes
Helpful
Responded 2 weeks ago
Dear Graham 11206, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and while we are pleased that you found the guest rooms and fitness center comfortable and well equipped, we’re very sorry you were unhappy with the professionalism of our staff. Guest feedback is incredibly important to us. We are taking your comments into consideration as we take the steps necessary to make it right for you and our future guests. We hope to have another opportunity to serve you if your travels bring you back to our area. Regards, Kimberly Greene kgreene@cambriaboston.com
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Very nice upscale hotel, but their staff handles like a 3 star even with the way they are dress. I stayed for 4 night, and I want it to make a reservation for their rooftop which they where unable to do don’t know why. Instead they make me download the app and make the reservation which make no sense. Happened that the reservation never came trough and when talk to the manager he told me he was fully committed for the night. That if I go later may be he will be able to accommodate me. Their general manager just resign and their staff definitely lack of customer service techniques and hospitality even with their hotel guest. “High scale hotel with low scale employees”
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Date of stay: August 2020
2 Helpful votes
Helpful
Responded 2 weeks ago
Dear accarder, We are sorry that you had a disappointing experience during your stay with us. At Cambria, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. The rooftop lounge is very popular and the Massachusetts COVID guidelines have had an impact on the amount of available seating for the lounge. Thank you again for your feedback and we hope you will consider staying with us again. Best regards, Kimberly Greene kgreene@cambriaboston.com
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PRICE RANGE
$122 - $370 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsBostonSouth Boston
NUMBER OF ROOMS
159
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Claim Your Listing Frequently Asked Questions about Cambria Hotel Boston Downtown
Which popular attractions are close to Cambria Hotel Boston Downtown?
Nearby attractions include Shear Madness (0.7 miles), Boston Tea Party Ships & Museum (0.7 miles), and Boston Children's Museum (0.7 miles).
What are some of the property amenities at Cambria Hotel Boston Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Cambria Hotel Boston Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cambria Hotel Boston Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cambria Hotel Boston Downtown?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Cambria Hotel Boston Downtown?
Conveniently located restaurants include Mike & Patty's, Flour Bakery & Cafe, and O Ya.
Are there opportunities to exercise at Cambria Hotel Boston Downtown?
Yes, guests have access to a fitness center during their stay.
Is Cambria Hotel Boston Downtown located near the city center?
Yes, it is 1.0 miles away from the center of Boston.
Are any cleaning services offered at Cambria Hotel Boston Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Cambria Hotel Boston Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Cambria Hotel Boston Downtown?
Many travelers enjoy visiting Longfellow House Washington's Headquarters National Historic Site (4.2 miles), The Printing Office of Edes & Gill (1.2 miles), and Old North Church & Historic Site (1.6 miles).