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W Boston

100 Stuart Street, Boston, MA 02116-4715
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Guests1 room, 2 adults, 0 children
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
A sophisticated and modern all glass hotel located within the heart of Boston, Massachusetts' Theater District, W Boston offers guests close proximity to the city's most famous theaters, the Boston Common, Boston's Public Garden and numerous award-winning restaurants. With the city's only bliss spa, a see-and-be-seen fireplace lounge, 24-hour gym, and destination nightclub, W Boston exudes a 24/7 lifestyle. Guests have access to W's signature Whatever/Whenever(R) service promise providing them with whatever they want - from Green Monster seats at Fenway Park to a personal shopper for navigation around Boston's luxe Newbury Street - whenever they want it, as long as it's legal!
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Property amenities
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Spa
Paid wifi
Paid internet
Internet
Restaurant
Breakfast available
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Room service
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Hotel links
Visit hotel website
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Location

Full view
100Great for walkers
Grade: 100 out of 100
178Restaurantswithin 0.3 miles
44Attractionswithin 0.3 miles
Neighborhood
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
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Popular mentions
We have stayed in hotels all around the world and have never experienced what I am about to describe. Travellers - beware! We had pre-paid for our rooms and were only expecting some small incidentals on departure which my husband was presented with in the final bill and we checked out as normal. A few days later, I checked the credit cards that had been used as guarantees for the rooms and noticed that there were charges of around £650 on each. This was the equivalent of what we had pre-paid for our stay. WE HAD BEEN CHARGED AGAIN AFTER CHECKING OUT, AND AFTER SIGNING THE FINAL BILL WHICH DID NOT DETAIL THIS. It gets so much worse. Over the next three weeks, my husband phoned about 6 times having to re-explain the situation each time as there had been no notes put against this issue. He continuously asked to speak to the general manager but apparently, he was always unavailable. My husband emailed the manager, Mr Singh, repeatedly requesting a reply confirming receipt. We're still waiting for that reply. Eventually, after these attempts with no response or voice from the general manager, we received our refund. We still have not heard from the general manager in any capacity and are completely disgusted that this hotel stole £1300 from us and it was up to us to continuously chase them for the refund we were owed with no form of apology what so ever! Please avoid staying here at all costs as this behaviour is an utter outrage and should be shared to all travellers possible.
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Response from GurkiSingh1, General Manager at W Boston
Responded yesterday
Hello Lorraine, I would like to personally apologize in regards to the lack of attention to your request and concerns. In order to address your concerns, please contact me via phone or email in order to gather more information pertaining to your experience. Thank you in advance for your reply. Best,
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Anna and Olivia were incredibly helpful! We visited the nightclub the previous night, and I lost my phone. The next morning, they were able to find it for me. Very nice gals! They didn’t have to help me - but they did - and happily.
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Response from GurkiSingh1, General Manager at W Boston
Responded yesterday
Hi Brian, Thank you for the wonderful review in regards to your most recent stay. I will share your feedback with Anna and Olivia along with the entire Welcome team. We are always here for our guests and patrons! We hope you visit the Lounge again and hopefully become a guest.
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I recently stayed here to attend a Red Sox baseball game for my boyfriends birthday. From the moment we pulled up the staff was extremely friendly. The valet attendant sincerely asked how each one of us were doing, and from the rest of the stay, Anna, Joe and Loren were all helpful and wanted to make sure were comfortable. The property itself is very hip and clean, the rooms with all windows are awesome. The decor is hip and funky. The location is great! We uber’s to most places as it was a quick trip and were trying to maximize our time. Everything seemed to be 10minutes away and a $10 ride. Again the staff rocks here! thanks for making the boyfriends birthday memorable!
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Response from GurkiSingh1, General Manager at W Boston
Responded 1 week ago
Hi Cheryl, Anna, Joe and Loren were excited to read your great review on your most recent stay. We always look forward to celebrating a guest's special occasion. We hope to see you soon in order to create more memorable memories. Cheers,
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Very nice hotel . The lobby and checking in staff no problems at all . Great location we was able too walk everywhere without cabs . There’s a Walgreens opposite for of you need anything during your stay
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Response from GurkiSingh1, General Manager at W Boston
Responded 1 week ago
Hi Ashley E., Thank you for submitting your review regarding your most recent stay at W Boston. We greatly appreciate your positive feedback and look forward to seeing you again soon. Cheers,
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Great location, super clean and super staff. Earl checked us in, treated us like long lost friends, he’s excellent. Concierge helped with everything, our first trip to Boston. Could not have had a better experience. Highly recommend the W. 1 block from Boston Common. Great restaurants in and close by.
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Response from GurkiSingh1, General Manager at W Boston
Responded 1 week ago
Hi Rob, Thank you for submitting your review in regards to your most recent stay with us, here at W Boston. I will ensure to inform Earl as well as the rest of the Welcome team of your positive feedback as it is important to always enhance a guest's experience. We hope to see you soon. Cheers,
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PRICE RANGE
$281 - $885 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w boston hotel boston
LOCATION
United StatesMassachusettsBostonTheater District / Downtown
NUMBER OF ROOMS
238
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