W Boston
100 Stuart Street, Boston, MA 02116-4715
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About
#42 of 99 hotels in Boston
Location
4.5
Cleanliness
4.6
Service
4.4
Value
3.8
GreenLeaders Platinum level
Immersed in the downtown district's music, fashion, and art galleries, W Boston is a stylish, modern hotel with boutique hotel rooms. The hotel is located near the Theatre District, our Boston, MA, near Fenway Park, New England Aquarium, and Chinatown. Signature amenities include a state-of-the-art fitness center, a lounge, and a full-service restaurant.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Nightclub / DJ
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Paid wifi
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Minibar
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish, Chinese, Portuguese
Location
100Great for walkers
Grade: 100 out of 100
147Restaurantswithin 0.3 miles
46Attractionswithin 0.3 miles
100 Stuart Street, Boston, MA 02116-4715
Getting there
Tufts Medical CenterBoston T3 min
BoylstonBoston T4 min
Rental CarsSee rental cars from $28/day
2221Reviews28Q+A100Room tips
Reviews
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I travel 100+ days per year for business and have enjoyed stays at W Hotels all over the world. Checked into the W Boston tonight for a 4 night stay. This hotel needs to be very clear during the reservation process that many of the rooms directly face a hip hop nightclub. The bass coming out of the club literally vibrates the walls of your room, cars pull up in front of the club to drop off patrons with music blaring, and the police are frequently pulling up behind those cars and blasting their sirens to get them to move along. I grew up in New York and now live in central London so I’m accustomed to some amount of street noise. But this is an ABSURD level of noise which makes it impossible to sleep. I find it unbelievable that a hotel can sell you a non refundable room and then subject you to these conditions with no warning. The hotel is completely sold out so I was unable to change rooms. I had no choice but to eat the £2400, check out in the middle of the first night and move to a different hotel. I feel like I’ve been robbed.…
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Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Do not stay here unless you are ok with not sleeping until 3am.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 2 weeks ago
Hello OnAir257892, Thank you for being our guest and for sharing your experience. We are genuinely sorry your sleep was disrupted by noise from the street and that we did not address them to your satisfaction. We also regret that the room you requested was unavailable. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We do understand your frustration, and we genuinely regret disappointing you. Moving forward, we will do our best to communicate the potential for noise disruptions to our guests during the reservation process. We hope you will give us another chance to show you the hospitality you deserve on your next visit to Boston. Courtney Velez Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location with a lot of people walking around but a lot car traffic as well. You are close very nice neighborhoods that you can discover by walking. The hotel is well maintained. The room is spacious and nicely decorated with contemporary style. It is a bit pricey. They do not have self parking but offer pricey valet parking. However, right across there is a public parking 24/7 with overnight parking not that pricey at all. Would still recommend.
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 5 weeks ago
Hello gyet, We love knowing we could make you feel at home, and our comfortable accommodations and great location added to your stay! We are always eager to go the distance for our guests, and we appreciate you mentioning our efforts. We are grateful for your recommendation; we look forward to welcoming you back soon. Courtney Velez Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David-Kevin B wrote a review Apr 2023
Washington DC, District of Columbia404 contributions83 helpful votes
+1
The W Hotel, located on Stuart Street in the heart of Boston, is within walking distance of the Back Bay neighbourhood; the city's famous public park, the Boston Common; Chinatown; and Tufts University. From the outside, the building is modern and sleek with an ever-changing palate of colours illuminating its exterior once the sun sets. The interior, comprised of its art gallery, bar and registration is a demonstration in cool restraint. The rooms are stylish, include a number of amenities and as you would expect from W, part of Marriott's excellent BonVoy Program, feature a nearly unparalleled level of quality in bathroom and bed linens. The editors of Wallpaper* magazine, considered the definitive source of art and style by designer afficionados everywhere, would tip their hats in approval.…
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Date of stay: December 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded Apr 29, 2023
Hello David-KevinB, Thank you for the wonderful review of W Boston. We love that you could experience all the energy that Boston has to offer, including the Back Bay neighborhood and Public Park. We believe in creating an inspiring and memorable experience for each of our guests. Therefore, we are delighted you enjoyed our authentic hospitality and inspiring style as well as our great location! We look forward to seeing you again soon. Courtney Velez Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location!! Near all attractions! But please don’t touch anything in the room or order room service - too expensive and if u are not an elite member the Wi-Fi even cost You. You can even hear conversations from other rooms and when thy use the tiolet. The cost of the hotel is not worth it. You are paying for location and ambiance.
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded Apr 8, 2023
Hello sharondY4640JA, We sincerely appreciate guest feedback, and we thank you for taking the time to share yours. We hope our great location and rooms served you well, but we are disappointed that your experience was not perfect. We appreciate your sentiments about pricing and assure you that we take careful consideration to be competitively priced for our area and season. Our goal is to provide all of our guests with exceptional service and amenities; therefore, we regret that we did not meet all of your expectations. Our fees are listed on our website, and we apologize if this was not adequately communicated to you. Thank you for choosing us, and we hope you will reconsider and stay with us again. Courtney Velez Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was very large and well-appointed. It was clean. There were several very expensive bar items - save your money. I would never spend $8 on a bottle of water. Fortunately, they did have free water. The beds were super comfortable. This is in a lively area and the price was really reasonable for what you get. Would definitely come back!
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Date of stay: April 2023Trip type: Traveled as a couple
Room Tip: Valet is super expensive. Skip the car and use public transport.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded Mar 31, 2023
Hello ejerix, Thank you for staying at W Boston. We were delighted to learn how much you enjoyed your room and that you slept well during your visit. Our staff does a wonderful job maintaining our accommodations, and it will be a pleasure to share your kind remarks with them. We also appreciate you highlighting to our future guests that we offer easy access to the best of Boston at a great value. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area. Courtney Velez Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In downtown Boston this very loud lobby hotel has dishonest billing practices. I was booked there for business and the expense was placed on a corporate account. Unbeknownst to me on check in they billed me a destination fee on my own credit card that they take for 'incidentals.' They do give you a card to use in the lobby worth 25$. But they also billed me 20$ for a plain bagel, plain yogurt and coffee that I used my 'free' 25$ card to cover.
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Date of stay: February 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: There are much better places to stay in Boston.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded Mar 11, 2023
Hello M6807OLnicoleg, We are glad you stayed with us recently, and we appreciate you taking the time to leave comments about your experience. We are genuinely sorry your sleep was disrupted by noise from the street. Our Welcome Desk is always available, and we are ready and willing to help make you as comfortable as possible. We particularly apologize for the billing concern that you are having with regard to the destination fee. Please contact us directly at the hotel with your reservation details, such as the name the reservation was under and/or hotel confirmation number. We hope to have the opportunity to offer you the attentive and helpful customer service you deserve. Once again, thank you for your valuable feedback, and we look forward to hearing from you. Courtney Velez Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a Gold Elite member, I was truly blown away by the level of professionalism and service administered by Rich. He was very amicable, welcoming, and very informative. Upon checkout that same level of service was displayed by Ana! She was very nice, and personable. You both exemplify what great customer service is! Thanks again guys for making my stay truly enjoyable! - Deion
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded Feb 18, 2023
Hello Deion33, Thank you for being a valued Marriott Bonvoy Gold Elite member. It was our pleasure to welcome you to W Boston. We are charmed to know you had an excellent stay and that our Talent left such a warm impression. We appreciate you recognizing our exceptional Talent that makes wow moments possible for our guests, delivering Whatever/Whenever service! Their desire to give every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We will enjoy sharing your kind comments with them, especially Rich and Ana! We appreciate the fantastic feedback, and we look forward to hanging out again soon. Matt Tomkewicz Insider
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an excellent stay at the W. We were treated so well by the front desk, especially Taisha who went above and beyond to make our stay memorable. The DJ was fantastic and we had a delicious breakfast at the Gallery before checking out. We would highly recommend a stay here!
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded Jan 29, 2023
Hello 435ariellec, Thank you for taking the time and opportunity to review your recent stay at W Boston. We're delighted you had a great stay with us, and you especially enjoyed our limitless service and refreshing American restaurant The Gallery! We appreciate you recognizing our exceptional Talent that makes wow moments possible for our guests, delivering Whatever/Whenever service! Taisha and our entire team will be happy to hear your kind words and recommendation. It was a pleasure hosting your visit, and we look forward to your return. Matt Tomkewicz Insider
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the finest W experience unfortunately, mostly just OK. The room didn't seem to have any reliable temperature control, and also had an odd / pungent smell (not unpleasant, just very bold!). The room otherwise was huge and comfortable, but just not overall quite the experience I had hoped. Location wise, the hotel is in a great location and convenient to everything Boston has to offer.
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Date of stay: January 2023Trip type: Traveled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded Jan 24, 2023
Hello AperolLover, Thank you for taking the time to comment on your stay. We love that you could experience all the energy that Boston has to offer, and we also appreciate feedback that helps us advance our guest's experience! We apologize for any difficulty with keeping your room a comfortable temperature and for the concerns you experienced. In the future, please know our Welcome Desk is always available to resolve any issues while you are here. We are very grateful for your patience and would love to see you again the next time you are in Boston. Matt Tomkewicz Insider
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel, amenities and superior service. Bar area is cool, and again, great staff. From the doorman to the front desk staff, all awesome. They upgraded up to a spacious, nice room w a comfortable bed. Good location but loud street noise and DJ until one was a bit noisy. Overall, fab stay. Close to all the theatres and restaurants.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded Jan 22, 2023
Hello CCullivan, Thank you for the wonderful review and for taking the time to tell us about your stay at W Boston. We are glad you were impressed with our outstanding hospitality, accommodations, and amenities. We will be sure to share your enthusiastic compliments with our Talent. We also love that you enjoyed our convenient location, but we are sorry for any noise issues you experienced. We are grateful for your patience and want you to know our Welcome Desk is available 24/7, and we are always ready and willing to help make you as comfortable as possible. Boston always has something exciting going on, so we look forward to seeing you again soon. Safe travels! Matt Tomkewicz Insider
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$359 - $550 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w boston hotel boston
LOCATION
United StatesMassachusettsBostonTheater District / Downtown
NUMBER OF ROOMS
238
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Claim Your ListingW BOSTON - Updated 2023 Prices & Hotel Reviews (MA)
Frequently Asked Questions about W Boston
Which popular attractions are close to W Boston?
Nearby attractions include Citizens Bank Opera House (0.3 miles), Shear Madness (0.07 miles), and Trapology Boston (0.2 miles).
What are some of the property amenities at W Boston?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at W Boston?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at W Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to W Boston?
Conveniently located restaurants include Mike & Patty's, Ostra, and Thinking Cup.
Are there opportunities to exercise at W Boston?
Yes, guests have access to a fitness center during their stay.
Is W Boston located near the city center?
Yes, it is 0.6 miles away from the center of Boston.
Are pets allowed at W Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Boston offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at W Boston?
The staff speaks multiple languages, including English, Spanish, Chinese, and Portuguese.