Newly Renovated - The centerpiece of Boston's Battery Wharf renaissance, The Battery Wharf Hotel, Boston Waterfront merges the North End's trademark charm with a contemporary appreciation for history and sense of place. Featuring 150 stylishly designed guest rooms and suites with extraordinary waterfront views, this luxurious boutique hotel on the pedestrian-friendly Harborwalk boasts two bars and restaurants, 10,000 square feet of meeting space, an award-winning Spa and Fitness Center and easy access to Boston's bustling Financial District, Freedom Trail, Faneuil Hall Marketplace and TD Garden, New England's premier sports and entertainment arena.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English, French, Spanish, Hindi and 1 more
Location
3 Battery Wharf, Boston, MA 02109-1098
Battery Wharf Hotel, Boston Waterfront
201 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled along the historic Boston waterfront, the Battery Wharf Hotel garners a mix of feedback. Guests commend the hotel for its prime location, offering easy access to nearby attractions and picturesque harbor views. However, some travelers have expressed dissatisfaction with the rooms, which range from spacious and tidy to outdated and poorly kept.
While the hotel atmosphere is generally seen as inviting, its amenities and service receive mixed reviews, with several guests feeling that the hotel does not deliver adequate value for its premium pricing. Cleanliness is often highlighted as a strong point, though not without the occasional hiccup.
Location
Convenient
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
On arrival I was greeted by the most professional persons at check in Bharti and Dagobert. They answered all my questions and even told me of good spots near by. The room was very clean and if I needed more towels it was just a phone call away, room service was great as well. Housekeeping was fantastic (Fotumata) made sure all toiletries were replenished towels were available and the room was clean. I would recommend this hotel too any one who plans on staying in Boston!!!!!! I’m looking forward to my next visit S.W
Read more
Date of stay: June 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandy Arauz, Guest Services / Front Office at Battery Wharf Hotel, Boston Waterfront
Responded Jul 5, 2024
Thank you so much for your wonderful review! We're thrilled to hear that Bhakti and Dagobert provided excellent service at check-in, and that you enjoyed your stay overall. We're also happy to hear that our housekeeping team, including Fatumata, did a great job keeping your room clean and stocked with essentials. We appreciate your glowing recommendation and look forward to welcoming you back to Boston in the future!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was clean and tidy and whilst some staff were friendly enough, some were not which I wasn't impressed with when spending $500 per night. On arriving back in the UK I noticed a spurious charge for around $29 in my bank account, which I discovered was a $25 'Resort Fee'. I was told this was to pay for WiFi, 2 x complimentary waters left in the room (emphasis on the word 'complimentary'!), access to the fitness centre etc .... you know .... all the things that hotels usually include in the price when you book. It's not the $25 that I'm annoyed about, it's the hotel charging for amenities that are marketed as included in the price, but then simply charge you another $25 to hike their profits and expect you to suck it up!!
Read more
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Expensive for what you get
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandy Arauz, Guest Services / Front Office at Battery Wharf Hotel, Boston Waterfront
Responded Jul 27, 2024
Thank you for your review! All our email confirmations, and online communication indicate we have a local fee and what is included. Safe travels home!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
We reserved 2 rooms at a higher rate to get the views of the water. Both rooms simply looked at another building with a tiny bit of water showing, very disappointing. This is why we chose the hotel. Check in was enjoyable due to staff member “Manny” who should be promoted- he was very kind, courteous and welcoming. Location is good, a5 minute walk to the North End restaurants and 10 minutes to Logan- there is water taxi service as well. The hotel and guest rooms are beautiful and well appointed, pristine conditions. We had cocktails and appetizers at the bar but sadly they were out of the beer ordered as well as an appetizer which we found odd at 4pm. If we had been given rooms comparable to what the website describes I would have given a much higher rating, but we had one night and the view was important to us. Too bad -
Read more
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Make sure you get the room you are paying for
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from autum chandler, Guest Services / Front Office at Battery Wharf Hotel, Boston Waterfront
Responded Oct 9, 2024
Dear sfgirl2015, Thank you for choosing the Battery Wharf Hotel and for highlighting our devoted staff as well as our waterfront location! We strive to provide exceptional hospitality to every guest, and it makes our day when we read reviews like yours. When you decide to stay with us again for future reservations, please don't hesitate to reach out to our team directly so we can work to accommodate your preferred room type. Best Regards, Autum
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay at Battery Wharf Hotel in Boston was disappointing in several ways. To start, the shower head in our room was broken and continuously leaked water. Despite multiple requests to have it repaired, no one showed up to fix it. When we first arrived, we even found an apple in the trash can, suggesting that the room wasn’t fully cleaned.
Refrigerators are supposedly available upon request, but unfortunately, there were none left when we asked. The fitness center was outdated and poorly maintained; it seems like no one has stepped foot in there since the hotel opened. None of the treadmills were functional, making it essentially unusable for any workout needs.
Additionally, there was no coffee available on-site before 8 a.m., which was frustrating since there’s nowhere nearby to grab a quick cup. Providing a simple drip coffee setup in the lobby for guests would be a small touch that goes a long way in improving the experience.
On a positive note, the rooms are spacious, and the location is truly beautiful and romantic. However, aside from the location, I would not recommend staying here due to the lack of attention to essential amenities and maintenance.
Read more
Review collected in partnership with this hotel
Date of stay: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from autum chandler, Guest Services / Front Office at Battery Wharf Hotel, Boston Waterfront
Responded Oct 29, 2024
Dear Compass34018842267, Thank you for sharing your detailed feedback regarding your recent stay. We apologize for the aspects of your experience that did not meet your expectations. Our team is committed to enhancing our services on all levels, and your feedback is valuable to us. We will share your comments with our team to prevent similar issues from occurring in the future. On a brighter note, we are happy to learn that you found our location beautiful! Best Regards, Autum
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My fiancé and I decided to splurge and stay here for one night for our first time in Boston. The location was great, but the service and extra charges were not. They charge $55 per night to park your car without stating that upfront. They also charge a $25 “hotel fee” which the front desk attendant couldn’t specify to me what that was for. The front desk attendant was unfriendly and unhelpful in general. The room only came with one robe and vanity kit, so I asked if we could get one more for my fiancé too and she said she would let housekeeping know. After 20 minutes I called again and she put me on hold without asking and then when I asked about the robe and vanity kit, she said housekeeping was probably gone for the night and wouldn’t get to it until the morning without offering other options like me going down to get it myself or her bringing it up. The coffee machine in the room also didn’t work which was the cherry on top of a really disappointing stay at Battery Wharf Hotel.
Read more
Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Doroty Occil, Guest Services / Front Office at Battery Wharf Hotel, Boston Waterfront
Responded 1 week ago
Thank you for sharing your experience, and we deeply apologize that your stay with us did not meet the high standards we aim to provide. We understand your frustration regarding the additional charges, and we sincerely regret that these were not communicated upfront. Your feedback is valuable, and we will be reviewing our processes to ensure all fees are more transparent for future guests. We are also truly sorry for the service issues you experienced during your stay, particularly with the front desk and the lack of follow-up regarding the robe and vanity kit. This is certainly not the level of service we strive to offer, and we will be addressing this with our team to ensure better assistance and more proactive responses in the future. Additionally, we apologize for the coffee machine issue, as we understand how important those little conveniences can be when you’re away from home. We’ll make sure this is checked and addressed. We value your feedback and would love the chance to make it up to you in the future. Thank you again for sharing your thoughts, and we hope to have the opportunity to welcome you back and provide the experience you expected and deserve.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2nd night here. Been staying at boston hotels for over 20 years. This is the worse hotel experience i have ever had. Booked a premier room with harbor view. Gave us a room with a parking lot view. Demanded a new room. Windows do not have screens so do not bother opening. Hair dryer filled with grease and hair. Restaraunt served us a fried cold rubber ball that was called their fish and chips. The scrod was the same cold rubber ball. You have to leave the hotel to use the gym. The gym does not have a bathroom, the attached spa business has a bathroom to use but does not open until 8am on weekends and 730am weekdays. Had to leave the gym building to go back outside to main building to use the bathroom. This place is a nightmare. 3 more nights to go. Will update as we go
Read more
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from autum chandler, Guest Services / Front Office at Battery Wharf Hotel, Boston Waterfront
Responded Oct 9, 2024
Dear Newwayslearning, Thank you for choosing the Battery Wharf. We apologize our menu did not offer the variety for which you were hoping and that we did not meet some of your expectations. Your feedback will be addressed with the appropriate individuals as we continually strive to improve our overall guest experience. We hope you will revisit as we would welcome another opportunity to make your next stay exceptional. Best Regards, Autum
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Riccardo & Tatiana from the front office made this a wonderful experience. Their attention to detail ensured that our entire group (23 professional and international visitors) had a relaxed and elegant stay. We can't thank you enough!
The Liaison Team for IVLP on behalf of World Affairs Boston and the US State Department
Read more
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip:Take advantage of the restaurant - it is a bargain for breakfast!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great location in the North End. If arriving by air, take the Boston Harbor water taxi from Logan to the hotel's own dock. Faster than driving and you get a mini tour on the way! Hotel room is spacious with luxurious king bed. Bathroom is the real star with a great walk-in shower, private toilet space, and a particularly helpful adjustable magnifying mirror for makeup or shaving. The hotel's restaurant features delicious food at reasonable prices. You can't beat the Lobsta' Roll for flavor or price! Breakfast selections are generous and varied. Especially liked their peach jalapeño jam on rye toast! Hotel staff are all friendly and efficient. Great location for walking the Freedom Trail and checking out famous Italian restaurants.
Read more
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandy Arauz, Guest Services / Front Office at Battery Wharf Hotel, Boston Waterfront
Responded Aug 3, 2024
Thank you for your review and kind words! We hope to see you again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hotel sits under four floors of Condominiums, it is run like a Motel 6. The staff has zero customer service training, or even a basic understanding of the hospitality industry. Unless you want to be the next customer who has to call about the broken faucet, broken ice machine, beat up furnishings, or the mini fridge in the entry hall because it doesn't fit in the cabinet that was designed for it, I would highly recommend you find a different place to stay.
Read more
Review collected in partnership with this hotel
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandy Arauz, Guest Services / Front Office at Battery Wharf Hotel, Boston Waterfront
Responded Aug 3, 2024
Thank you for your review! I apologize for any inconvenience this may have caused during your stay.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this hotel 100% bc of the location (my daughter lives up the block) and for the parking
But it is EXPENSIVE and the condition of the rooms does NOT warrant the price point.
It wasn’t terrible and it was mostly clean but the room Is dated and old and showing signs of wear.
The staff is super nice and they try and treat you well but …
room 3233: Toilet paper holder was broken
Shower extender spray holder was broken and sprayed me in the face when I turned the shower on- funny but not in that moment.
Ceiling in shower had Peeling paint
Light bulb was out in bathroom
Wall paper was peeling in many spots
Desk lamp switch loose and wonky
Coffee station poorly stocked
1 pillow was stained on my bed
Shower plumbing from an alternate rooms was LOUD AS HECK
Grille staff friendly but service was soooo slow and disorganised
The condition of the rooms certainly doesn’t warrant the price point
You are 100% paying for the location so if that isn’t important, look elsewhere
Read more
Review collected in partnership with this hotel
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandy Arauz, Guest Services / Front Office at Battery Wharf Hotel, Boston Waterfront
Responded Jul 30, 2024
Thank you for your feedback! I have forwarded this information to our Maintenace and housekeeping departments to rectify this. Thank you for staying with us!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Boston area.
PRICE RANGE
$187 - $372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont battery wharf hotel boston, fairmont hotel battery wharf, fairmont hotel boston
FORMERLY KNOWN AS
Fairmont Battery Wharf
LOCATION
United StatesMassachusettsBostonNorth End
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
BATTERY WHARF HOTEL, BOSTON WATERFRONT - Updated 2025
Frequently Asked Questions about Battery Wharf Hotel, Boston Waterfront
Which popular attractions are close to Battery Wharf Hotel, Boston Waterfront?
Nearby attractions include The Printing Office of Edes & Gill (0.2 miles), Old North Church & Historic Site (0.2 miles), and Paul Revere Statue (0.2 miles).
