The Langham, Boston
250 Franklin St, Boston, MA 02110-2807
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About
#21 of 97 hotels in Boston
Location
4.8
Cleanliness
4.9
Service
4.7
Value
4.4
Travelers' Choice
GreenLeaders Bronze level
The Langham, Boston re-imagines service and tradition as a new American classic hotel following a multimillion dollar renovation. Once the Federal Reserve Bank of Boston, this iconic landmark is a combination of American warmth and comfort. With 312 guestrooms and suites, two new dining destinations, The Langham Club and transformed meeting space, The Langham is a glamorous place to celebrate, just steps away from Boston's best sites and attractions.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Conference facilities
Banquet room
Wifi
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Meeting rooms
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Quiet
Location
100Great for walkers
Grade: 100 out of 100
237Restaurantswithin 0.3 miles
92Attractionswithin 0.3 miles
250 Franklin St, Boston, MA 02110-2807
E-mail hotel
Getting there
StateBoston T5 min
Downtown CrossingBoston T6 min
Rental CarsSee rental cars from $28/day
245Reviews3Q+A19Room tips
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Traveler rating
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We will definitely come back, great location, and professional and friendly staff. The room was super clean and comfortable. Food at Grana and The Fed was delightful and at a good price. I recommend this place 100% to everyone who visits Boston should stay at the Langham for at least one night.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 4 days ago
Dear Cherished Guest, We are elated to read your wonderful review, and it warms our hearts to know that your stay at The Langham, Boston was nothing short of awesome. Your strong endorsement of our prime location, professional yet friendly staff, and impeccably clean and comfortable rooms truly uplifts our spirits. It's delightful to hear that the culinary experiences at Grana and The Fed met your expectations, offering delightful fare at good value. Your generous recommendation to others planning a Boston visit is a cherished compliment which further fuels our dedication to excellence. We thank you wholeheartedly for sharing your splendid experience, and your words of praise will surely be shared with our entire team. It would be an immense pleasure to welcome you back for another memorable stay in the near future. Until then, we wish you safe and joyful travels. Warmest regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Top to bottom excellent. Good location downtown. Easy access to airport, north end, seaport, common, faniel hall etc Service (highlight of our trip), room (the espresso machine is awesome), food (restaurant and in-room), bar (the best-craft cocktails!), restaurant. Everything!
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We absolutely loved our stay at the Langham. The property is beautiful! The location is amazing. It's a short walk to several T stations and to many tourist attractions. The staff is friendly and helpful. Our room was perfect! So cozy and inviting and furnished very tastefully. The room and entire hotel were clean, clean, clean. I don't have a single complaint. It was my favorite hotel I've ever stayed in. We will definitely stay at the Langham again when in Boston.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 4 days ago
Dear Kelly, We are utterly thrilled to read your glowing review about your recent stay at The Langham, Boston. Your title of 'Best Hotel in Boston Proper' is a humbling accolade which we cherish greatly. We're delighted that the aesthetic appeal of our property, the strategic location, and the welcoming nature of our staff contributed to making your stay an unparalleled experience. Your satisfaction, particularly with the immaculate cleanliness and the coziness of your room, is highly rewarding to us. It warms our hearts to know that we have become your favorite hotel and that you intend to stay with us again during your future visits to Boston. This is the most marvelous compliment we could receive, and it inspires us profoundly to continue delivering service that exceeds expectations. Thank you profoundly for sharing your delightful experiences. We are earnestly looking forward to the honor of hosting you again, promising an equally exceptional and memorable stay. Warmest regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a hotel that goes above and beyond to make your stay better and more comfortable. We stayed here over my 40th birthday and Lisa at check-in was genuinely excited that we had chosen the Langham for the occasion. She upgraded our room and sent up champagne- such a nice and classy touch. The hotel has recently been renovated and is beautiful. The spa and pool area, the workout facility and the rooms themselves are all light-filled and very comfortable. We ate at both restaurants and were very impressed at each. Grana in particular is a huge light-filled room (former bank lobby) with unique art and great breakfast food. The Fed is cozy and clubby with great drinks. But the biggest thing is the service, because we all know it's hard to find great service. The Langham delivers on that score, and for that reason it's our top choice in Boston going forward.…
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 5 days ago
Dear Thomas, We are humbled by your generous words and are ecstatic to learn that your stay at The Langham, Boston, especially on the occasion of your 40th birthday, was nothing short of exemplary. Your lavish praises have painted a beautiful picture that embodies the essence of what we strive for every day. Your recognition of Lisa’s enthusiastic service, alongside our small gestures of love like the room upgrade and champagne, is heartwarming to read. It’s rewarding to know that our recently renovated spaces, our nurturing spa and pool area, as well as our distinctive dining experiences at Grana and The Fed, added to the splendor of your stay. Your high regard for our devoted service, deeming us your top choice in Boston, is a prestigious honor that fuels our endless journey towards service excellence. As you ventured through your notable celebration, it was our pleasure to enhance your momentous day with the finest touches and earnest care. The entirety of your review has been shared with our team, igniting further inspiration amongst us all. We wholeheartedly look forward to your return, hoping to unfold yet more beautiful experiences engraved with the timeless elegance and heartfelt service that is the hallmark of The Langham. Warmest regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Incredible service and beautiful rooms. Thoroughly enjoyed our stay here and loved the location. Can walk to just about anywhere in the Boston area from here. There is a pretty park next to the hotel that is great for enjoying a cocktail or coffee. We loved every second of staying here.
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Date of stay: September 2023Trip type: Traveled with family
Room Tip: If you are touring Boston you really don’t need a car. We walked from here to every where we...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 1 week ago
Dear Sunnysunshine, Thank you sincerely for your outstanding review highlighting the fabulous location, incredible service, and beautiful rooms during your recent stay with us. It brings us immense joy to know you thoroughly enjoyed your time at The Langham and loved our central location for exploring Boston on foot. Making each visit comfortable, convenient, and memorable is our top priority. Our dedicated staff works tirelessly to provide thoughtful experiences and anticipate every need, so I am delighted to hear the service impressed you. And we take great pride in maintaining luxuriously appointed accommodations that feel like a sanctuary amidst the energy of the city. To know we exceeded your expectations across all these important details is the highest praise. I appreciate you mentioning the charming park next door, as well - it is indeed a hidden gem for relaxing with coffee or cocktails. The stunning architecture and green spaces surrounding our hotel showcase the vibrant beauty of downtown Boston. We feel fortunate to call this vibrant neighborhood home and provide a luxurious oasis within it. Thank you again for your glowing review. We never take recognition from devoted guests like yourself for granted. It inspires us every day to maintain excellence. We look forward to welcoming you back soon for more cherished memories! Regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We've just had a wonderful week at the Langham Boston. Great room with luxurious bed and wonderful bathroom. We went for club lounge access and whilst the food was very limited for vegetarians the serve yourself bar and nibbles were great. Also we had such great service from and chats with the manager Michael. Hannah was also lovely and attentive. Highly recommend the bed and breakfast rate with the $84 daily credit at Grana. The food was first class and again lovely staff.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 1 week ago
Dear Richard, Thank you so much for your outstanding 5-star review highlighting your recent stay with us. We are thrilled to hear you continue to find The Langham Boston a first-class experience, even after multiple visits. Exceeding expectations and creating memorable stays for devoted guests like yourself will always be our top priority. I'm delighted to hear our comfortable, luxurious rooms and amenities impressed, and that you enjoyed complimentary access to The Langham Club lounge. Thank you as well for the feedback on enhancing options for vegetarian dietary needs - we are committed to inclusive dining excellence. I sincerely appreciate you mentioning Michael and Hannah by name for providing great service. Knowing which staff members leave lasting impressions allows us to recognize their achievements. And I'm so glad you took advantage of our special Bed & Breakfast package at Grana - the team there will be delighted to know you enjoyed the first-class food and lovely staff. Thank you again for being part of The Langham family and taking the time to share your experiences to help us improve. We look forward to welcoming you back soon for more 5-star memories! Regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great luxury hotel in a pretty solid location in Boston. Seems fairly new or recently refurbished. Modern is all ways. Lounge is excellent! Lots of food and drink available. Employees couldn't have been more friendly or helpful. Only minor hiccup is thermostat and light switches are a bit more complicated than most. Won't stop us from visiting again!
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Date of stay: September 2023
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 1 week ago
Dear Bruce, Thank you very much for taking the time to share your outstanding review of your recent stay with us. We are thrilled to hear you found our luxury hotel extremely nice, with modern amenities and an excellent lounge area. Providing a first-class environment and hospitality is our top commitment, so your glowing feedback is confirmation we are meeting our high standards. I'm delighted to know you thought our central location was pretty solid for accessing all the best attractions in Boston. We take pride in our convenient downtown spot! And I sincerely appreciate you highlighting that our staff's friendliness and helpfulness stood out. We hire only the most sincere people passionate about providing thoughtful service. Thank you as well for the constructive note about the thermostat and light switches being more complicated than expected. Your perspective presents an opportunity for us to refine things to maximize guest comfort and ease. I will be sure your input is reviewed by management so we can make any helpful adjustments. We are grateful when devoted guests like you take the time to share thoughtful feedback to help us improve. We hope you'll stay with us again soon! Regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has everything dialed. From service to food to cleanliness. The location and parking are amazing as well. Highly recommend! There is a guy that works there named Sean that kills it at the concierge game too and he’ll tell ya where ya wanna go and what you should do if you ever run out of ideas. I hope this man gets paid well!
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 2 weeks ago
Dear Sidney, We are over the moon to receive your outstanding 5-star review! Hearing that we kick booty and have everything dialed in - from service and dining to cleanliness and location - means the world. Our entire team strives to perfectly anticipate and cater to guest needs, so your glowing praise confirms we are achieving our goals. I couldn't be more thrilled that Sean our concierge went above and beyond to provide you with personalized recommendations to enhance your stay. Sharing his name specifically allows us to recognize his efforts. Delivering this level of thoughtful service is exactly what we aim for. Thank you again for taking the time to highlight what we do best - it motivates us to continue exceeding expectations each day. Guests like you are why we love what we do. We can't wait for your next visit to continue kicking booty and delivering unparalleled experiences! Please don't hesitate to ask for Sean or anyone on our team by name - we consider it an honor to be of service. Kind Regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location: Former Federal Reserve building in financial district. Convenient to Freedom Trail, Old South Church, Faneuil Hall, Seaport, Rose Kennedy Greenway, as well as terrific restaurants and bars. Room: Colleagues shared that theirs were small, but mine was fine. No desk but a table with 2 chairs. Don’t expect a view or much natural light, the property is surrounded on 3 sides by towers. Coffee maker and hot pot for tea, but if you don’t want to use them Dunkin & Starbucks are both 2 blocks away and open 530am [no morning lobby coffee or tea.] My room had a small refrigerator which was thoughtful and convenient. Large room safe, reasonable sized closet with plenty of hangers and room for your stuff. Bath: Small bath with ample walk-in shower looks like it was renovated past few years. All the amenities. Hotel Gym is fine and there's a 40' pool. Also an Equinox across the street with more extensive sets of weights, machines, bikes etc. Service: Terrific staff from front desk, to ‘Fed’ restaurant, and housekeeping [don’t forget to tip hardest working folks in any hotel : ) Elevators were a problem: Day one only 1 of 3 operating so I found the 2 service elevators back of property. Days two and three, only 2 seemed to be operating so everyone had to leave extra time. Valet parking worked well- you can text your ticket number and it’s ~15 min wait for car garaged a few blocks away. There’s also a public garage under Post Office Square.…
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 2 weeks ago
Dear Esteemed Guest, Thank you for taking the time to share such a detailed review about your stay at our hotel. We truly appreciate your thorough insights regarding our prime location in the Financial District, which provides easy access to some of Boston's most historic and vibrant sites. It's encouraging to hear that your room met your expectations and that you found our amenities thoughtful and convenient. Your feedback about the room sizes is noted, and we will certainly consider ways to enhance the guest experience in that regard. We are thrilled to hear your positive comments on our renovated baths, the gym, and our 40' pool. As for the elevators, we deeply apologize for any inconvenience caused and assure you that we have taken measures to rectify the situation. Your kind words about our staff, from the front desk to our 'Fed' restaurant and housekeeping, fill us with pride. They truly are our greatest asset, and it warms our hearts to know they made such an impression on you. Thank you for recommending the nearby amenities and for the tip about the public garage. Your comprehensive review undoubtedly assists fellow travelers in making informed decisions. We eagerly await the opportunity to welcome you back to our hotel, promising to deliver an even more seamless experience. Warm regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a disappointment. I was so looking forward to returning after a long hiatus and it was just not good. The bed was so saggy that after one night of being up all night I went and ask for a board to be placed under the mattress. They sent an engineer and another person who said something would be done and when I got back that night nothing had been done. For what we paid, it was a disaster. Food is also completely overpriced with a pot of room service coffee coming in at 17 dollars. The conceierge was too busy to help me a dinner reservation and the AC in our room was barely working. To add insult to injury there was hot water coming out of the cold tap so teeth brushing was awful. Boston has lots of other choices, find someplace else....
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Stay somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$470 - $837 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the langham, boston hotel boston, langham hotel boston
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
312
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Claim Your ListingTHE LANGHAM, BOSTON - Updated 2023 Prices & Hotel Reviews (MA)
Frequently Asked Questions about The Langham, Boston
Which popular attractions are close to The Langham, Boston?
Nearby attractions include Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.3 miles), Boston Crawling (0.3 miles), and Boston Harbor Islands State Park (0.3 miles).
What are some of the property amenities at The Langham, Boston?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Langham, Boston?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Langham, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Langham, Boston?
Yes, a parking garage, street parking, and valet parking are available to guests.
What are some restaurants close to The Langham, Boston?
Conveniently located restaurants include Sam LaGrassa's, James Hook & Co., and Bostonia Public House.
Are there opportunities to exercise at The Langham, Boston?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Langham, Boston located near the city center?
Yes, it is 0.2 miles away from the center of Boston.
Are any cleaning services offered at The Langham, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Does The Langham, Boston offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Langham, Boston?
Many travelers enjoy visiting The Printing Office of Edes & Gill (0.7 miles), Old North Church & Historic Site (0.7 miles), and Granary Burying Ground (0.4 miles).