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About
#94 of 99 hotels in Boston
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Langham, Boston celebrates its landmark heritage, while re-imagining service and tradition through a genuine, unpretentious and distinctly modern lens. It’s the unique combination of American warmth and comfort — the height of new world luxury — with a reverence for time-honored European hospitality. A historic landmark coupled with a lavish transformation providing an array of luxury experiences. A glamorous place to celebrate with exceptional service, world-class amenities while just steps away from Boston’s best shopping, cultural destinations and attractions.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Conference facilities
Banquet room
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Wine / champagne
Meeting rooms
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Telephone
Wardrobe / closet
Wake-up service / alarm clock
Minibar
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Quiet
Location
Full view
100Great for walkers
Grade: 100 out of 100
296Restaurantswithin 0.3 miles
82Attractionswithin 0.3 miles
Contact
250 Franklin St, Boston, MA 02110-2807
Getting there
StateBoston T5 min
Downtown CrossingBoston T6 min
Rental CarsSee rental cars from $35/day
7Reviews0Q+A1Room tip
Reviews
Traveler rating
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We had a wonderful anniversary weekend at the Langham Boston. From beginning to end, the staff was friendly and accommodating, the hotel was beautiful and the food incredible. We enjoyed many extras provided by the hotel to commemorate our special occasion. For example, we came back to the room after a delicious dinner at the Fed to find a complimentary bottle of champagne and savory snacks. We called guest services to wrap it up for us and they quickly said they would deliver a fresh tray the following day and there they were 4 minutes before our requested time ringing the doorbell with our snacks. It was amazing to have that level of service which followed us throughout the weekend.
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Review collected in partnership with Langham Hospitality Group
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Hotel's Favorite
Langham Boston front desk, concierge and private dining staff were caring and prompt with service. Staff brought water and microwave promptly to room. Kim, a concierge, provided typed walking directions to St. Anthony Shrine church for Mass. Staff provided gifts of selfie stick, stuffed whale and Boston book for kids and Maria and Kyong from private dining provided excellent complimentary breakfasts since we were first in-room dining order for renovated property. Hope to return when pool and gym reopen.
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Date of stay: July 2021Trip type: Traveled with family
2 Helpful votes
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 3 weeks ago
Thank you very much for choosing our hotel and for taking the time to share your kind words about our team! We are honored and delighted to have had you as some of our first guests and are excited to keep celebrating with you as we continue our enhancements. All the best, Michele Michele Grosso Managing Director The Langham, Boston
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Absolutely loved it looking forward to go again the staff was phenomenal the food was great the drinks is amazing the staff made my experience so warm the rooms are clean and gorgeous everybody was kind and welcoming
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Review collected in partnership with Langham Hospitality Group
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 1 week ago
Thank you so much for sharing your experience. I truly appreciate you taking the time to share your kind thoughts and am thrilled to hear that you not only had the opportunity to experience so many facets of our hotel but that your stay was phenomenal. We loved having you as much as you loved being here and we look forward to your next visit! All the best, Michele Michele Grosso Managing Director The Langham, Boston
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The Langham is a beautifully restored property with a strong hard product. While always important, especially so during the pandemic, it was refreshing that both guests and employees were practicing safety and cleanliness precautions. The rooms are spotless and well-appointed. In my particular room, I found the bathroom and closet to be much smaller than standard which had minimal impact given my short stay. The average rating came down to qualities and preferences that should be easily accommodated yet it was a challenge. For good sleep quality, I prefer bedding/pillows with good neck support and unfortunately, after trying three different types, none provided support to prevent that sinking feeling when sleeping. The second issue was the climate in the room, it took multiple attempts to get to a comfortable cool temperature and even then, the humidity level was still very high (imagine damp clothes, linens, and towels). Overall, very happy The Langham has reopened to welcome guests but this particular stay was moderately disappointing given the strength of the brand and hard product.…
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Date of stay: August 2021Trip type: Traveled solo
1 Helpful vote
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 1 week ago
I would like to thank you for taking the time to share both feedback about your stay and your kind words regarding our renovation. I would like to reiterate the sentiment shared by our Front Office Manager that we do hope we have the opportunity to have you as our guest and look forward to providing you with both your preferred bedding and preferred room temperate now that we have both noted in your profile. All the best, Michele Michele Grosso Managing Director The Langham, Boston
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The hotel is very nice, staff is friendly, cleanliness is top notch. Although the key restaurant is not open until Sept 1. We saw Grana and it looks amazing but it is not yet open. It is not clear when booking that the key restaurant is not yet open. I wouldn't have booked this hotel with a rate with free breakfast and $100 food credit if I knew the nice restaurant was closed and breakfast meant in-room dining. We also arrived late in the evening expecting to grab dinner at the nice restaurant in hotel but again not open. We didn't want bar food at The Fed for dinner. The Fed was nice if you want bar food, we were looking for a nice dinner setting - went to Palm nearby instead. Overall a nice hotel with lots of potential if you go after Sept 1. Disappointed in the meantime.
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Date of stay: August 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 3 weeks ago
Thank you for taking the time to share feedback from your stay. I appreciate your kind words about our hotel and service and I look forward to sharing them with my team! I do appreciate your feedback as well about the booking process and would like to extend my apology that our offerings were not more clearly noted. I look forward to welcoming you back to continue providing the top notch service you have come to expect with the wonderful addition of Grana for your breakfast, lunch, and brunch! All the best, Michele Michele Grosso Managing Director The Langham, Boston
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ALSO KNOWN AS
the langham, boston hotel boston, langham hotel boston
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
312
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Claim Your Listing Frequently Asked Questions about The Langham, Boston
Which popular attractions are close to The Langham, Boston?
Nearby attractions include Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.3 miles), Boston Crawling (0.3 miles), and The Printing Office of Edes & Gill (0.3 miles).
What are some of the property amenities at The Langham, Boston?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Langham, Boston?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Langham, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Langham, Boston?
Yes, a parking garage, street parking, and valet parking are available to guests.
What are some restaurants close to The Langham, Boston?
Conveniently located restaurants include Sam LaGrassa's, James Hook & Company, and Bostonia Public House.
Are there opportunities to exercise at The Langham, Boston?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Langham, Boston located near the city center?
Yes, it is 0.2 miles away from the center of Boston.
Are any cleaning services offered at The Langham, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Does The Langham, Boston offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Langham, Boston?
Many travelers enjoy visiting The Printing Office of Edes & Gill (0.3 miles), Longfellow House Washington's Headquarters National Historic Site (3.9 miles), and Old North Church & Historic Site (0.7 miles).