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The Lenox Hotel

61 Exeter Street at Boylston, Boston, MA 02116-3505
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 12/15/21
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Free cancellation until 12/15/21
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Official Site$195
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Traveler (812)
Panoramas (12)
Room & Suite (708)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 07/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Lenox Hotel
Updated 07/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#10 of 99 hotels in Boston
Travelers' Choice
GreenLeaders Platinum level
Boasting a hallmark Back Bay location, The Lenox is a family-owned, boutique hotel that expertly melds its century-old story with modern, luxurious accommodations. Priding itself on personalized, friendly service, The Lenox is situated steps from Newbury Street, Copley Square, Fenway Park, and the Boston Common/Public Gardens - the perfect location for both business travelers and vacationers seeking an exceptional hotel experience.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Breakfast available
Special diet menus
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Flatscreen TV
On-demand movies
Laptop safe
Wake-up service / alarm clock
iPod docking station
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken


Full view
100Great for walkers
Grade: 100 out of 100
157Restaurantswithin 0.3 miles
61Attractionswithin 0.3 miles
3828Reviews47Q+A100Room tips
Traveler rating
  • 2,857
  • 733
  • 154
  • 56
  • 28
Time of year
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Popular mentions
naditi wrote a review Dec 2
Mumbai, India225 contributions83 helpful votes
Very chic hotel … amazing stay … great location Would recommend…it’s placed at the main junction of shopping district plus restaurants and a couple of historic places Staff are helpful .. has a gorgeous Irish pub Breakfast options also good
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Date of stay: December 2021Trip type: Traveled with family
LouisvilleWildcatfan wrote a review Nov 2021
Louisville, Kentucky136 contributions95 helpful votes
Incredible from start to end. I have not experienced service like this in years. Friendly and hardworking people who seem to totally love their job…from the valet, front desk, housekeeping, concierge, dining etc. Housekeeping here I never saw but when I left my room and came back it was clean. I have not seen anything like it. Also, the Christmas decorations, music and the room was spectacular (with a fireplace). This trip was exactly what I needed. My college kids both came to Boston and our trip was memorable and spectacular Thank you to everyone who made our trip special. I will be back!!
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Date of stay: November 2021Trip type: Traveled with family
RoP wrote a review Nov 2021
Los Angeles, California17 contributions32 helpful votes
Having read all the excellent reviews here, we had high expectations when we checked in. Unfortunately, part of our experience in this hotel was very disappointing. Pros: Courteous and attentive staff, location, wonderful housekeeping staff, restaurant on site, powerful showers. Cons: 1. We had read on the hotel website as well as on Tripadvisor that there would be complimentary tea and coffee on every floor. This could not be farther from the truth. Every morning at 5:30-10:30 they serve complimentary coffee in the lobby. After that, if you need coffee, you have to go down, and ask for one. They were always accommodating and always provided us with tea and coffee; however, it was very inconvenient to have to ask someone each time. A coffee maker in every room would have definitely solved the issue. 2. On our first night, we noticed a lot of small pieces of hair sticking to our sheets. At first, I thought it was a couple of eyelashes, but then there were far many more, not possible for any human to grow and shed so many. We asked house keeping to change our sheets. The nice lady tried to accommodate us. It took her a while to find sheets that did not have hairs sticking to them or stains though. You see, this was a laundry problem. They must have washed things together, or... 3. The third huge problem that made me take off 2 stars is the AC. It malfunctioned for some reason. On our last night, it only blew cold wind. We would not have minded had it not been November. They sent someone upstairs to see what the issue was. After a while, he managed to change the degree to 83 which made the room a bit warmer. We thought the issue has been resolved, but after a couple of hours, the room got so hot that we couldnot breathe. I tried to lower the degree, but I as I said, the AC did not function well, so it only blew cold air. Finally, I turned off the AC and all through the night, I either turned it on or off depending on the temperature.
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Date of stay: November 2021
Sleep Quality
Room Tip: AC in corner 7th floor room was very loud.
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Siddyob wrote a review Nov 2021
Dublin, Ireland196 contributions33 helpful votes
Cannot tell you how much we love this hotel. Visit Boston every November with friends and wouldn't stay anywhere else. From the minute you arrive, the porters take good care of your luggage. Paul and his front desk team always give us a warm welcome. The room are spacious, the showers are amazing, the Lindt chocolates and complimentary water are a welcome bonus. The Concierge desk are great, nothing is a problem and are highly efficient, friendly and helpful. The bedrooms were cleaned to a very high standard and beds were extremely comfortable. The signature Lenox Hotel scent is amazing and I get my 'fix' by bringing home some candles. There's nothing better than sitting in the lobby by the fire and Christmas tree, drinking a class of wine from the City Bar chatting to other visitors or just people watching. I always hate leaving but look forward to visiting again next year.
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Date of stay: November 2021
Caitlin W wrote a review Nov 2021
Madison, Mississippi13 contributions18 helpful votes
We stayed at the Lenox for 3 nights. Everything that the other reviews say about the service is absolutely true. We were always greeted when we arrived and the front desk staff was always helpful. I loved that the coffee and tea service was right at the elevators, so I could come down, grab a cup and go back up to the room without having to wander around looking for it. We ordered impromptu room service from Solas, one of the in house restaurants. It was so nice to enjoy room service without the inflated price. Location is close to Newbury Street shopping. After only 3 three nights, we still missed it when we left. It definitely felt like home.
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Date of stay: October 2021Trip type: Traveled as a couple
$224 - $535 (Based on Average Rates for a Standard Room)
lenox hotel boston
United StatesMassachusettsBostonBack Bay
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Frequently Asked Questions about The Lenox Hotel
Which popular attractions are close to The Lenox Hotel?
Nearby attractions include Boston Public Library (0.07 miles), Back Bay (0.10 miles), and Newbury Street (0.09 miles).
What are some of the property amenities at The Lenox Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Lenox Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Lenox Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Lenox Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to The Lenox Hotel?
Conveniently located restaurants include Atlantic Fish Co, Sorellina, and sweetgreen.
Are there opportunities to exercise at The Lenox Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Lenox Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Lenox Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Lenox Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Lenox Hotel?
Many travelers enjoy visiting The Printing Office of Edes & Gill (1.4 miles), Longfellow House Washington's Headquarters National Historic Site (3.1 miles), and Old North Church & Historic Site (1.7 miles).