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61 Exeter Street at Boylston, Boston, MA 02116-3505
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (799)
360
Panoramas (12)
Room & Suite (698)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Lenox Hotel
Updated 07/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 96 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Boasting a hallmark Back Bay location, The Lenox is a family-owned, boutique hotel that expertly melds its century-old story with modern, luxurious accommodations. Priding itself on personalized, friendly service, The Lenox is situated steps from Newbury Street, Copley Square, Fenway Park, and the Boston Common/Public Gardens - the perfect location for both business travelers and vacationers seeking an exceptional hotel experience.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Fireplace
Housekeeping
Room service
Refrigerator
Flatscreen TV
On-demand movies
Safe
Iron
Laptop safe
iPod docking station
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Historic Hotel

Location

Full view
100Great for walkers
Grade: 100 out of 100
160Restaurantswithin 0.3 miles
60Attractionswithin 0.3 miles
3,791Reviews47Q+A100Room tips
Traveler rating
  • 2,828
  • 729
  • 153
  • 54
  • 27
Time of year
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Popular mentions
a&d wrote a review Sep 26
Boston, Massachusetts9 contributions3 helpful votes
We stayed one night to enjoy a nice dinner and mini get away. The hotel was very safe and they have done everything to keep it safe. As usual the staff goes above and beyond to make sure you have a wonderful stay. They are great We will b e back soon and are looking forward to it
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Date of stay: September 2020
Rooms
Cleanliness
Service
Room Tip: right in the middle of the action in Boston. lots of restaurants all around and the Boston Common...
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jojojem wrote a review Sep 14
Lyndhurst, New Jersey6 contributions
I am not someone who ever writes a review but when the service is outstanding it needs to be recognized!!! If you are looking for a hotel to stay at while in Boston, look no longer! This hotel was top notch in every way! From the moment that I called to make the reservation, I spoke to the hotel directly and was not transferred to a reservation center. The Hotel Desk Clerk Dan Chan was attentive to the needs of everyone in my party of five(plus we had our dog with us). He was very polite and friendly on the phone and helped me to choose the right room for our needs. He even was able to upgrade us! He took time to answer all of my questions and did not rush me off of the phone. We arrived Thursday morning before our check in time and they allowed us to check in early, which was amazing to be able to do after our 3.5 hour drive!! The entire staff was friendly and greeted us each time we came in or exited the hotel, they really made us feel at home. Every morning we would have a carafe of coffee (which was complimentary)sent up to the room along with other items. (Pillows, towels etc)that we needed and the staff (I think his name was Calvin?)was always willing and delivered these things to our room with in minutes of us calling for them and he would say to us "don't hesitate to call if we need anything," now that is service!! They even gave us complimentary water bottles several times during our stay!! Our second day there Dan Chan brought us a surprise complimentary basket of sweet and salty snacks,,,,(Lindt Chocolates, Chocolate Chip cookies, Crunchy cheese snacks and more along with varieties of soda a beer to our room.) It was so unexpected and we were delightfully surprised!! Even the Doormen/Valet, specifically John was so friendly and warm. John even took a picture of the five of us in front of the Hotel and he was always ready to talk with us and joke with us which made us feel right at home!! He was always outgoing and make conversation with us telling us that he and his wife went to Cabo on their honeymoon and how they toured Boston on one of the Hop on Hop off Tours even though they live in the area. He also recommended for us to go on the tour(which we did) it was fabulous! This Hotel is also at a great location, its close to EVERYTHING!!! Our long weekend visit was amazing and staying at this Hotel will be the BEST choice that you ever make....from 1-10, I give them a 10!!!!
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Date of stay: September 2020
Value
Service
Sleep Quality
Room Tip: We had 5 people and a dog and had the Executive Queen/Queen room
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Deneen O wrote a review Sep 5
2 contributions
This beautiful hotel has me wanting to travel back to Boston soon. I was taking my daughter to college, which was a bittersweet trip to begin with, but add COVID to the mix and neither of us was keen to travel. Upon entering the lobby we felt at ease. Every member of the staff went above and beyond to make us feel safe, welcome, and appreciated. Our room was clean, our beds were so comfy, and I was even introduced to "nanoSeptic" - a safety barrier used on their elevator buttons that I might be incorporating into high touch surfaces in my workplace. Upon leaving, solo, in tears - the doorman assured me that should anything big happen, he's a phone call away for assistance since I'm across the country. I found my new happy place. I can't wait to go back!
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Date of stay: September 2020
Value
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Samantha wrote a review Sep 2
1 contribution1 helpful vote
I don't think there are enough words to say how great of a time we had at the Lenox Hotel. The hotel itself is gorgeous and that hotel lobby scent?! I cannot even! The best and they sell it as a candle. Once heard it was our first time in Boston, we were lucky to be upgraded to a corner suite with a great view! We checked out all of the suggestions from the staff which did not disappoint. Speaking of the staff, especially sales manager Brendan Griffin, go above and beyond to make sure their guests are accommodated fully. Through masks, you can hear their smiles! Thank you so much and I cannot wait to go back next year
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Rachel M wrote a review Aug 2020
5 contributions
The Lenox Hotel staff is outstanding! I was treated so well that I never wanted to leave! This hotel is beautiful in every way: the location is perfect, the lobby is stunning, the room is luxurious, and the staff is incredibly lovely! Cleanliness has always been important to me, and these days it features largely on my radar. The Lenox goes above and beyond when it comes to ensuring that guests and staff are kept healthy and safe during these trying times. I wholeheartedly recommend a stay at The Lenox Hotel! You will be better for the experience, and will want to return again and again!
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Date of stay: August 2020
Location
Cleanliness
Service
Room Tip: The Junior Suites provide plenty of room, with an extremely comfortable king sized bed and a...
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PRICE RANGE
$224 - $535 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lenox hotel boston
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
214
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Frequently Asked Questions about Lenox Hotel
Which popular attractions are close to Lenox Hotel?
Nearby attractions include Boston Public Library (0.07 miles), Back Bay (0.09 miles), and Newbury Street (0.09 miles).
What are some of the property amenities at Lenox Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Lenox Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Lenox Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Lenox Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Lenox Hotel?
Conveniently located restaurants include Saltie Girl, Atlantic Fish Co, and Sorellina.
Are there opportunities to exercise at Lenox Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Lenox Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Lenox Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Lenox Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Lenox Hotel?
Many travelers enjoy visiting Longfellow House Washington's Headquarters National Historic Site (3.1 miles), The Printing Office of Edes & Gill (1.4 miles), and Old North Church & Historic Site (1.7 miles).