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Holiday Inn Express Hotel & Suites Boston Garden

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461 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Boston Garden
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Showing 430: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We were surprised by the appearance of the outside of the hotel. It's not traditional and is a bit worrisome at first glance. However, the staff was gracious, friendly and helpful; the breakfasts were good; and the room was perfect for our needs (touring most of the day; there to rest and sleep).

Helpful?
1 Thank Sidney B
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Hello Sidney B and thank you for your recent review. It's great to read that the room, the breakfast and most importantly the staff were all fantastic! We do apologize for the outside appearance as there is construction from the city going on. Thank you again for the review. More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel was very crowded. The room was extremely small for 2 people. The overall cleanliness of the hotel was very disappointing, with the odor in the hallways disgusting at best. Also, the soundproofing of the rooms was terrible--could hear everything in nearby rooms and from the street. For the price, it was very disappointing.

Helpful?
1 Thank Harbourfam
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Harbourfam, Thank you for staying with us and submitting your review. We are always happy to provide a consistently clean and comfortable place for our guests. It is regrettable to hear that you were not satisfied with your overall experience. Your feedback about the level of cleanliness and poor soundproofing in the rooms have been seriously taken into account.... More 

Norman, Oklahoma
1 review
4 of 5 stars Reviewed 4 weeks ago

At first glance you might think you are in the wrong location. Friend street looks a little run down. The fact is one block over are charming restaurants and shops. You can easily walk to the North End very and enjoy much of historic Boston. There are great restaurants and bars and very friendly people everywhere. The hotel staff are... More 

Helpful?
Thank bge0rge
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Hello bge0rge, Thank you very much for all the nice, wonderful things you mentioned regarding the hotel and our team! We hope to see you again soon or when your travels bring you back to Boston! Thank you again More 

New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Went to this place because I always trusted Holiday inn into being clean and was stuck in Boston because I missed a connection flight, this place is like no other Holiday inn I've visited all over United States. First of all one night here was close to $400! Yeah is a crazy price for the area but there was something... More 

Helpful?
1 Thank Lenalayesca
Level Contributor
5 reviews
4 of 5 stars Reviewed July 22, 2016

We traveled to Boston for a concert for my teen girls and friends. Literally half a block to the TD Garden. Safe area - I felt good letting the girls walk back together after the show. The lobby of the hotel is clean, the staff is friendly and accommodating. The rooms were a fairly good size for Boston. We had... More 

Helpful?
Thank Rits M
Corydon, Indiana, United States
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

This hotel is in a great area. Easy to walk to bars, restaurants, and shopping. TD garden is across the street. Even though the hotel is in the middle of the city it is quiet in the rooms. We stayed in a suite and it was very nice. It had a kitchenette two queen beds and fold out couch.

Helpful?
Thank Susan C
Keller, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 14, 2016 via mobile

Location is super convenient to Boston Garden and other sites. Bed was pretty comfortable as were the pillows. But the property inside is borderline shabby. Stains on the carpets and drapes in spots. A/C that just doesn't cool the room down. Otherwise room and bathroom were clean. Front desk staff are very friendly and helpful.

Helpful?
Thank Patrick F
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Patrick F, Thank you for taking the time to leave us with your feedback. I am pleased to know that we were able to meet your expectations when it comes to providing a friendly service. On the other hand, allow me to apologize for any inconvenience you may have experienced particularly with our air conditioning system. Rest assured that... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 7, 2016 via mobile

Hotel is in a convenient location next to the north station subway stop. We found it easy to get around using that stop. The hotel staff was very friendly, courteous and quite helpful. The hotel is looking pretty tired and the surrounding area is rundown. The biggest complaint was the smell of sewer gas in the hall throughout the fifth... More 

Helpful?
Thank Ron M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Ron M, Thank you for being our guest and for taking the time to write your review. We are delighted to read your kind endorsement on our location and for the excellent service rendered by staff. On the other hand, we’re sorry for the unusual smell you had experience which prevented you from having a pleasant stay. We have... More 

Manchester
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed July 2, 2016 via mobile

When the taxi turned into the street to drop us off my first thought was 'surely this isn't the hotel'. It looks awful from the outside and the seedy looking bar directly across the street doesn't help. But on going inside the staff on reception were excellent and friendly. We had a room on the 3rd floor facing the Garden... More 

Helpful?
Thank MarkJManchester
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear MarkJManchester, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff, our room, breakfast, and the convenience of our location. However, I was concerned to see that you were not impressed with the outside appearance of our property and... More 

London, United Kingdom
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 17, 2016

Service, staff and rooms! The welcome of the staff was amazing. We arrived, very tired after a nightmare journey in the city centre, with heavy traffic and driving around the city as our GPS could not bring us to the right place. The hotel offers valet parking but we wanted just to leave our suitcases and to return our car... More 

Helpful?
Thank Iaia82
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Hello and thank you for your review! We are so glad to read that you had a great stay with us! I will be sure to share your review with the entire team as a job well done! We hope to see you next time your travels bring you to Boston. Thank you and have a great weekend. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Free Wifi and hot breakfast. Located across from North Station and the TD Garden making us the closest hotel to the Garden, home to both the Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. The hotel is in walking distance to many of Boston’s historic sites, Faneuil Hall, Paul Reveres house, Boston Harbor, Beacon Hill and the Freedom Trail. With many great restaurants and attractions also in easy reach this hotel in Boston’s North End is an ideal location for your next visit.Business travelers appreciate that the hotel is near the financial center, the Government Center, Massachusetts General Hospital, Spaulding Rehabilitation Center and Massachusetts Eye Ear Center. Boston is home of many of the world’s finest colleges and the hotel is located in within minutes of many of them; Harvard, Yale, Cambridge, MIT and Boston College.Holiday Inn Express & Suites Boston Garden has an unbeatable location with valet parking and complimentary hot breakfast, 24-hour fitness room, business center and WiFi. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Address: 280 Friend St, Boston, MA 02114-1801 (Formerly The Hotel at Boston Garden)
Location: United States > Massachusetts > Boston
Price Range: $223 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Boston Garden 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston
Hotel Style:
#57 Family Hotel in Boston
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