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Holiday Inn Express Hotel & Suites Boston Garden

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Holiday Inn Express Hotel & Suites Boston Garden
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483 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Reviewed 2 weeks ago via mobile

The hotel is a bit older but you would never know. This team is amazing. The night auditors at night, frontdesk, and especially the breakfast attendant Grace. My children and mother loved her and are still talking about her!!! She was so kind and showed my kids how to use the pancake machine. She is a great addition to their...

1Thank evastasch
Marlton, New Jersey, USA
Reviewed 3 weeks ago via mobile

Walking distance to the North End makes it a great place to stay for foodies. The rooms themselves were spacious and the bed was very comfortable. Rooms were clean, but there was no refrigerator. Had to improvise and put my sandwich in the window sill to keep cool overnight (note: this only worked because of the outside temperature... would not...

1Thank Jason M
Reviewed 4 weeks ago via mobile

Just spent 9 days in Boston as part of a holiday which included trips to New York and on the Queen Mary 2 to return home. We arrived at the hotel and was given a suite which consisted of a kitchenette sitting room and a bedroom with an extra tv so I could watch Base ball from bed the only...

1Thank Roger T
Lisbon, Portugal
Reviewed October 28, 2016

The good: - Good location: you can walk every where and you have the north station subway very close; - Good breakfast The bad: - Impossible to sleep. Room 203. 1st night game of the Bruins, street noise until 3-AM. 2nd night just street noise. we can hear everything in the street. - House cleaning- not vey good job. It...

Thank Ana72_12
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Ana72_12, Thank you for taking the time to post your thoughts and concerns about your recent stay with us. I am glad to read that you have regarded location and breakfast to be good. On the other hand, I am disappointed to read that issues regarding the cleanliness of your room, noise issues and points promised not given prevented...

Reviewed October 27, 2016 via mobile

The best thing about the HIE is the location, close to TD Garden, North Station, Faneuil Hall. Rooms are a decent size with a small kitchenette area, breakfast was adequate. Staff were very helpful and offered guidance on local area. I agree with other reviews that the street the hotel is on is not the best street and at $350...

Thank cw59
London, United Kingdom
Reviewed October 22, 2016

Above all, a convenient location with friendly staff. Close to North Station for the T and rail. Short walk to Government Center, downtown, Faneuil Hall/Quincy Market etc. Some loitering in neighboring street in daytime which feels worse than it is. Good Wi-Fi when I could connect. We were offered a quiet room or a room with a view which is...

Thank john592
Reviewed October 18, 2016

Hard to figure out parking. Had to go around the block twice and call 3 times to figure out they had valet and to just find a spot on the street outside. Friendly helpful staff at the desk and at breakfast. Slow, hot elevators. Spendy downtown parking -$43 per night. Average breakfast. Spacious, clean, quiet room but view was of...

Thank AmyGRochesterMN
Holiday Inn Exp... T, Front Desk Supervisor at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear AmyGRochesterMN, Thank you for submitting your review of our hotel. I am pleased to note that you liked the spacious and quiet rooms and friendly service. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry that you...

Reviewed October 15, 2016 via mobile

Stayed here for 4 days on a visit to Boston to look around and see the autumn colours. I have stayed in Holiday Inn Express hotels before but this one sets new standards! The room was ok if a bit dated but breakfast was something else. Polystyrene plates, paper cups and plastic cutlery. Not much of a food choice either...

Thank Oztravelle
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Oztravelle, Thank you for taking the time to write a review of our hotel and for staying with us. I am happy to read you enjoyed the coffee that was served and found our hotel convenient for your travel needs. I sincerely apologize for any inconvenience you may have experienced with our room accommodation, staff service and dining experience...

Reviewed October 12, 2016

We traveled to Boston on a family trip. We choose the HIE due to the competitive rate, free wifi, and free breakfast. We were extremely happy with the service we had at the front desk. Our room was spacious for a city, but there was an odd smell in the hallways (can tell it's an older building). Rooms smelled fine...

Thank TWilliams2
Charlotte, North Carolina
Reviewed October 4, 2016

The location is adjacent to TD Garden Arena with several local fan bars on the street. The outside is unassuming giving a clue to the interior. The hotel needs a face lift to keep the IHG brand standard. The staff is friendly, marginally helpful, and somewhat efficient. The standard double room for an IHG platinum member included a crooked bathroom...

Thank togojjh
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Free Wifi and hot breakfast. Located across from North Station and the TD Garden making us the closest hotel to the Garden, home to both the Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. The hotel is in walking distance to many of Boston’s historic sites, Faneuil Hall, Paul Reveres house, Boston Harbor, Beacon Hill and the Freedom Trail. With many great restaurants and attractions also in easy reach this hotel in Boston’s North End is an ideal location for your next visit.Business travelers appreciate that the hotel is near the financial center, the Government Center, Massachusetts General Hospital, Spaulding Rehabilitation Center and Massachusetts Eye Ear Center. Boston is home of many of the world’s finest colleges and the hotel is located in within minutes of many of them; Harvard, Yale, Cambridge, MIT and Boston College.Holiday Inn Express & Suites Boston Garden has an unbeatable location with valet parking and complimentary hot breakfast, 24-hour fitness room, business center and WiFi. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Address: 280 Friend St, Boston, MA 02114-1801 (Formerly The Hotel at Boston Garden)
Location: United States > Massachusetts > Boston
Price Range: $122 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Boston Garden 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston
Hotel Style:
#57 Family Hotel in Boston
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Boston Garden staff and other travelers.
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8 days ago
Marble, North Carolina
over a year ago
Honolulu, Hawaii
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Questions? Get answers from Holiday Inn Express Hotel & Suites Boston Garden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upgrade above standard room”
 of 5 bubbles togojjh, Oct 4, 2016 | Read review
“The next time I would ask for a room away from Friend Street”
 of 5 bubbles Attkica, Sep 2, 2016 | Read review
“Street side rooms are noisy due to local bars”
 of 5 bubbles bunnycakes, Aug 26, 2016 | Read review
“Easy to get to train, about 10 minute drive. Was so much fun, about a 1/2 hour commute.”
 of 5 bubbles 850marv, Aug 3, 2016 | Read review
“we heard no noise - very quiet (except for the obvious morning construction outside)”
 of 5 bubbles 790ritsm, Jul 22, 2016 | Read review
5 of 5
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