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Holiday Inn Express Hotel & Suites Boston Garden

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280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
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446 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW

We traveled to Boston for a concert for my teen girls and friends. Literally half a block to the TD Garden. Safe area - I felt good letting the girls walk back together after the show. The lobby of the hotel is clean, the staff is friendly and accommodating. The rooms were a fairly good size for Boston. We had... More 

Helpful?
Thank Rits M
Corydon, Indiana, United States
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is in a great area. Easy to walk to bars, restaurants, and shopping. TD garden is across the street. Even though the hotel is in the middle of the city it is quiet in the rooms. We stayed in a suite and it was very nice. It had a kitchenette two queen beds and fold out couch.

Helpful?
Thank Susan C
Keller, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Location is super convenient to Boston Garden and other sites. Bed was pretty comfortable as were the pillows. But the property inside is borderline shabby. Stains on the carpets and drapes in spots. A/C that just doesn't cool the room down. Otherwise room and bathroom were clean. Front desk staff are very friendly and helpful.

Helpful?
Thank Patrick F
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is in a convenient location next to the north station subway stop. We found it easy to get around using that stop. The hotel staff was very friendly, courteous and quite helpful. The hotel is looking pretty tired and the surrounding area is rundown. The biggest complaint was the smell of sewer gas in the hall throughout the fifth... More 

Helpful?
Thank Ron M
Manchester
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

When the taxi turned into the street to drop us off my first thought was 'surely this isn't the hotel'. It looks awful from the outside and the seedy looking bar directly across the street doesn't help. But on going inside the staff on reception were excellent and friendly. We had a room on the 3rd floor facing the Garden... More 

Helpful?
Thank MarkJManchester
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear MarkJManchester, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff, our room, breakfast, and the convenience of our location. However, I was concerned to see that you were not impressed with the outside appearance of our property and... More 

London, United Kingdom
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 17, 2016

Service, staff and rooms! The welcome of the staff was amazing. We arrived, very tired after a nightmare journey in the city centre, with heavy traffic and driving around the city as our GPS could not bring us to the right place. The hotel offers valet parking but we wanted just to leave our suitcases and to return our car... More 

Helpful?
Thank Iaia82
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Hello and thank you for your review! We are so glad to read that you had a great stay with us! I will be sure to share your review with the entire team as a job well done! We hope to see you next time your travels bring you to Boston. Thank you and have a great weekend. More 

Athens, Alabama
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 16, 2016 via mobile

We stayed here as part of our 3000 mile family road trip which started with Hershey Chocolate World and Park (see separate reviews). I almost always choose a Holiday Inn Express (HIE) for the consistency and to build points. The staff at this location are excellent. I had a couple of issues but the initial staff handled them well. CAUTION:... More 

Helpful?
Thank Samuel T
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Samuel T, Thank you for leaving us a comprehensive review, highlighting not only the bad but also the good points of your stay. It is lovely to hear you found our staff and location excellent and enjoyed the breakfast. However, we regret your stay was negatively impacted by the lack of parking for your vehicle. We apologize for the... More 

Bandar Seri Begawan, Brunei Darussalam
Level Contributor
358 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
2 of 5 stars Reviewed June 3, 2016 via mobile

My one night stay was marred by an appalling checkin experience: given key to occupied room, by a particular front office staff who had poor attitude , & was most unhelpful. Although room I eventually got was quite nice, found service generally unfriendly. Expected more as room rate charged was far from "budget" Pity! Given convenient location, this could be... More 

Helpful?
Thank sodesa2016
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear sodesa2016, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received a service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have... More 

Seoul, South Korea
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 28, 2016

Summary 1. I do not recommend valet parking “OPTION” (it is actually an option, although it doesn't seem like it.) 2. Make sure your stay won’t be influenced by the construction right in front of the hotel.(as of April 2016) Hotel is a bit old and had little bit of break-downs. It wasn't as bad as it is described in... More 

Helpful?
Thank Zustin
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Zustin, Thank you for sharing your recent stay with us, we greatly appreciate it! We are happy to hear you enjoyed our breakfast and happy that our staff was able to help you throughout your stay. We do apologize though for the inconveniences you experienced and hope you spoke with a member of our staff or a manager so... More 

Buenos Aires, Argentina
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 27, 2016

Although it´s on a street that is being repaired you wont hear any noise from the bedroom. Bedrooms are normal size and fully equiped with everything you may need. You will have complimentary breakfast with a lot of options to pick from. The staff is the most remarkable thing from the hotel. Everyone is really nice and wont hesitate in... More 

Helpful?
Thank Milagros G
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Milagros G, Thank you for taking the time to rate our hotel, we greatly appreciate the nice comments and great detail about our property and location. We are happy you enjoyed your stay and we hope to see you again! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Free Wifi and hot breakfast. Located across from North Station and the TD Garden making us the closest hotel to the Garden, home to both the Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. The hotel is in walking distance to many of Boston’s historic sites, Faneuil Hall, Paul Reveres house, Boston Harbor, Beacon Hill and the Freedom Trail. With many great restaurants and attractions also in easy reach this hotel in Boston’s North End is an ideal location for your next visit.Business travelers appreciate that the hotel is near the financial center, the Government Center, Massachusetts General Hospital, Spaulding Rehabilitation Center and Massachusetts Eye Ear Center. Boston is home of many of the world’s finest colleges and the hotel is located in within minutes of many of them; Harvard, Yale, Cambridge, MIT and Boston College.Holiday Inn Express & Suites Boston Garden has an unbeatable location with valet parking and complimentary hot breakfast, 24-hour fitness room, business center and WiFi. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Address: 280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
Location: United States > Massachusetts > Boston
Price Range: $239 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Boston Garden 2.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, TripOnline SA, Hotwire, Travelocity, Odigeo and Priceline so you can book your Holiday Inn Express Hotel & Suites Boston Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston
Hotel Style:
#57 Family Hotel in Boston
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