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Holiday Inn Express Hotel & Suites Boston Garden

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472 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Awesome and attentive staff. Older building but kept up nicely. Can't beat the location for an event at or near TD Garden. Valet parking was smooth and affordable. Checkin, cleaning staff, FREE breakfast attendants went above and beyond. Thank you for your super customer service in an era where it is lost! Many thanks.

Little Rock, Arkansas
Level Contributor
134 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel has a lot going for it - great location, great staff, great service, good complimentary breakfast, and very clean. My room was a bit small but provided everything I needed. The location is a quick walk to restaurants, bars, and Boston Garden. Cheap Uber ride to Fenway ($13.32) during rush hour; less than $10 on the return trip.

Thank n2n8ture
Portland, Oregon
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

While location is wonderful and within walking distance to many things, this hotel is severely aging. AC broke one night and as windows are inoperable in room and fixed shut, room was stifling making sleep impossible. Bathtub would not drain so showering in ankle deep water. Staff very friendly, but would not stay here again.

Thank Lucca2013
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Everything was great especially the breakfast attendant. The front desk for check in was very friendly and customer service oriented. Too bad the check out person didn't have the same friendly attitude. Maybe he was having a bad day!!!

Thank Bert F
Holdrege, Nebraska, United States
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for three nights in mid-September. The meals, cleanliness, staff, decor, bed quality and everything would easily be a 4 or 5, but we just felt the street it was located on was kind of sketchy. Other places on the street had lots of graffiti, etc. It was actually very convenient to walk to the North End and to... More 

1 Thank Julie B
Battle, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is perfect for easy access to train station, tour buses and within easy walking distance to city centre. Room was clean and housekeeping standards were perfect. As the hotel is a Holiday Inn Express there is a light buffet breakfast included. It's basic but more than ample to start the day. A choice of hot or cold food and... More 

Thank Senlac1066
Saint John, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is hard to see in Friend Street, but well worth finding. The staff are friendly and helpful, the rooms are large and comfortable and it's just across the street from the TD Garden. In the next block is a great sports bar & restaurant, The Fours, and the North Station 'T' is the same distance. A tasty breakfast... More 

Thank Grodo
Brentwood, Tennessee
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Very welcoming staff. Quick check in thank you so much. The cleanliness of our room showed that the housekeepers take pride in this hotel. Great location. Rooms seem very spacious. Will stay here again next time we are in town!!

Thank Kristen S
Sioux Falls, South Dakota
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel room was very clean and spacious. We had a room with a microwave & mini fridge. Nice location close to TD Garden and to the "T." Very easy to walk to and from various points of interest in Boston. Breakfast was average. Very small breakfast area so always very crowded. Our window looked out at the building next door... More 

Thank travelladyfun
Level Contributor
182 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We found that this hotel met our needs completely for our visit to Boston. All of the staff members were nice and helpful. They even held our bags as we navigated the city on our last day. The breakfast was a nice start to the day. The only negatives at all was the slow elevator and it was a little... More 

Thank Attkica
Holiday Inn Exp... T, Front Desk Supervisor at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Greetings Attkica, Thank you for submitting your review of our hotel. I am pleased to note that you liked the comfortable spacious rooms and good service from our wonderful staff. The location is hard to beat and I'm glad that was an added bonus to you. I would like to apologize for the slow elevators and the noise compliant. Next... More 

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Room/Suite (15)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Free Wifi and hot breakfast. Located across from North Station and the TD Garden making us the closest hotel to the Garden, home to both the Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. The hotel is in walking distance to many of Boston’s historic sites, Faneuil Hall, Paul Reveres house, Boston Harbor, Beacon Hill and the Freedom Trail. With many great restaurants and attractions also in easy reach this hotel in Boston’s North End is an ideal location for your next visit.Business travelers appreciate that the hotel is near the financial center, the Government Center, Massachusetts General Hospital, Spaulding Rehabilitation Center and Massachusetts Eye Ear Center. Boston is home of many of the world’s finest colleges and the hotel is located in within minutes of many of them; Harvard, Yale, Cambridge, MIT and Boston College.Holiday Inn Express & Suites Boston Garden has an unbeatable location with valet parking and complimentary hot breakfast, 24-hour fitness room, business center and WiFi. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Address: 280 Friend St, Boston, MA 02114-1801 (Formerly The Hotel at Boston Garden)
Location: United States > Massachusetts > Boston
Price Range: $224 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Boston Garden 3*
Number of rooms: 72
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Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston
Hotel Style:
#57 Family Hotel in Boston
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