Great hotel in the heart of Boston. Nice room. Restaurant is solid nothing mind blowing, but good. Very friendly employees and great location to walk around Boston. Room was clean, spacious and comfortable. I would definitely stay here again.
This was our first time staying at a Mandarin, and it exceeded expectations. The room, the property, the staff were fantastic. The location is unbeatable. I really appreciated how the staff took care of every little detail- from a fruit plate at check in, to the lighting, to the turn down service. The linens & bed were fantastic. The room had everything I could need- from a diffuser for the hairdryer to a scale. The hotel experience was literally perfect, the only reason I did not give this a 10, is because the breakfast at Ramsay's, the hotel restaurant was quite poor. I note that the evening version of the restaurant seems much better run.
Excellent service experience, from check in to check out. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting Boston.
Over Memorial day weekend we booked a Junior King Suite. Room was nice and and to good standard. What I did not like is, upon check-in I asked how Wifi works and the receptions said: Follow the instruction on the Room TV screen. Doing so, I learned, that WiFi was 8 USD charge, if not a Mandarin member. As I did not want open a membership, we stayed out of Wifi for our stay. Upcon check out I gave feedback that an additional charge, on an already high room price, is something they should review.
We had a fantastic stay at the MO, Boston. The staff were amazing, really friendly and always willing to help and go the extra mile. Our room was excellent too, very spacious and clean with a lovely bathroom. The location is also perfect, within a short walk to all of the shops, cafes and restaurants in Back Bay. The only negative we had was that there wasn’t a bar within the hotel, it would be a great addition on the ground floor.
Genuinely cheerful, knowledgeable staff. Impeccable Service. Distinctive, well-appointed guest rooms. A truly wonderful and flawless experience I had! A variety of excellent food and drinks are available. Gordon Ramsey's kitchen is a must - go restaurant.
The MO Boston is an extraordinary hotel which provides its guest ultimate comfort watched over by an efficient, courteous and smart staff. The rooms are large, clean and very comfortable. And location cannot be beat.
Great hotel ,clean and perfect location,friendly Staffs especially if you are in Boston for graduation.,Double bed had a decent size room but bed was a bit small and not large for a queen size beds .near by many good restaurants and walking distance..parking car in hotel for overnight is not cheap .
Great rooms, great service and great location....Great personalized service from the staff. Ramsey's Kitchen was been a great addition. We enjoyed the location getting in and out of Boston easily. Thank you!!
Overall we are highly satisfied with our 3 night stay. Staff was extremely friendly, rooms are super clean and newly renovated. Both make a big difference compared to the Mandarin in NYC. Location is also hard to beat. I personally met the German Hotel Director after check in and he was kind enough to send us a bottle of champagne. That was a very special touch and highly appreciated. Only point of criticism is, that they do not feature a hotel-operated restaurant on site any more. Ramsays Kitchen is operating independently and we were underwhelmed with their breakfast service and level of cleanliness. Nevertheless the MOBOS is highly recommend and we will definitely stay here again.