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Mandarin Oriental, Boston

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#7 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
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603 Reviews from our TripAdvisor Community

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Showing 554: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

What a lovey oasis in Boston! Soothing tones, warm decor and luxurious amenities. The location is perfect for enjoying much of the best of Boston. Walking Newbury Street with great restaurant recommendations from the concierge was a high point.

Helpful?
Thank Troy H
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear Troy H, Mandarin Oriental, Boston thanks you for taking the time to post your very kind review. We are delighted that you found the hotel to be such a soothing place in the bustle of the city and are delighted that you were able to take advantage of our centralized Back Bay location and enjoy the wonderful shopping and... More 

Washington DC
Level Contributor
71 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed her for 2 nights in September. The location is pretty much perfect. The only hotels with better locations are the Taj and the Four Seasons, neither of which is as nice as this hotel (though in fairness to the Taj, it's dramatically less expensive). We stayed in a Mandarin Back Bay room, which was very well appointed and... More 

Helpful?
Thank dicooley
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear dicooley, Mandarin Oriental, Boston appreciates your feedback and for taking the time to post your review. We are delighted you enjoyed our convenient Back Bay location as well as our accommodations. We are disappointed to hear that our In-Room Dining service and our Spa did not meet your expectations. Your feedback is appreciated and allows us to continue to... More 

Somerville, Massachusetts
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Not surprising that we loved it! My wife and I stayed there for our anniversary. Massages in the spa - very relaxing! Our floor was very quiet, yet the hotel of course is in the middle of the action in Back Bay - allowing us to walk everywhere. A kind of oasis!

Helpful?
Thank Sidd P
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear Sidd P, We are always delighted when we have exceeded our guest’s expectations. Mandarin Oriental, Boston is honored that you chose to celebrate your anniversary with us and that you had such a wonderful time. Thank you so much for your kind remarks and we look forward to welcoming you back - maybe for your anniversary again next year! More 

Doha
Level Contributor
145 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

As always, mandarin is mandarin! They always stick to their quality of services and hospitality! This is the third mandarin hotel i stay at around the world and i feel impressed everytime i stay at it. Loved how concierge always cerified with the golden keys and how professional staff are. How environment friendly when emailing me the invoice instead of... More 

Helpful?
Thank messyk
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear messyk, Thank you for taking the time to review your recent experience. We always appreciate feedback from guests who have been able to experience our other Mandarin properties worldwide and are delighted that you consider Mandarin Oriental, Boston one of the best. Our concierge colleagues strive to provide a high-level of service to all our guests and I will... More 

London, United Kingdom
Level Contributor
261 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

A well situated hotel which sits on Boylston Street giving good access to everywhere of interest. Staff friendly and efficient. A big thank you to Jenn (Jennifer) on the Concierge desk. A real treasure assisting us in an hour of great need. Thank you so much. Also our room cleaner, sorry forgot to get your name, she was a marvel.... More 

Helpful?
Thank WFN
Home Base - Massachusetts
Level Contributor
135 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My daughter was recently married at the Mandarin. What a wonderful celebration. The hotel service is exceptional. Terrific staff in all dimensions. The second floor areas which were used for the wedding worked our so well, including the outdoor lawn area for the cocktail party. We had lots of out of towners and the central location of the hotel in... More 

Helpful?
Thank MassTraveler
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear MassTraveler, Thank you very much taking the time to post your kind review. Mandarin Oriental, Boston is thrilled that you had a delightful wedding experience and we are very honored that we could be part of such a special occasion for your family. Your comments are appreciated and they will continue to help drive us to be our best.... More 

Fairhaven, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Very nice hotel, not worth the price tag! I love places such as Chatham bars inn and don't mind paying for the luxury. I felt the price of the stay and spa at mandarin to be way over priced. And the room service breakfast was way over priced for basic food!

Review collected in partnership with this hotel

Helpful?
Thank JuliaGulia79
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

JuliaGulia79, Mandarin Oriental, Boston appreciates your feedback and for taking the time to post your review. We are disappointed to hear that the hotel did not meet your expectations. Your feedback is appreciated and allows us to continue to strive to be our best. Thank you again for sharing your experience and we hope you have the opportunity to visit... More 

Carlisle, Pennsylvania
Level Contributor
160 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Centrally located; spacious, modern and spot on service! I really cannot say enough about how impressed I was with the amenities. I'm a sucker for espresso machines in the room, so I'd give an extra point just for that. Staff was stupendous too!

Helpful?
Thank Flyrodtrouter
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear Flyrodtrouter, Thank you for selecting Mandarin Oriental, Boston for your recent stay and for taking the time to share your kind words. We are simply delighted that you enjoyed our convenient location, our guestrooms and amenities - especially the espresso machine. Also, we could not be happier that our colleagues provided excellent service to help make your stay more... More 

Sacramento, California
Level Contributor
404 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right on Boylston St is one of the best Mandarin Oriental Hotels I have stayed at. The service is second to none. They do not miss any details. The rooms are spacious and modern. The rooms are everything a business traveler would need. The bar area is comfortable and enjoyable. The hotel is centrally located to all of Boylston St... More 

Helpful?
1 Thank ranishi
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear ranishi, Thank you for selecting Mandarin Oriental, Boston for your recent visit to Boston and for taking the time to share your kind words. We are honored to be considered one of your favorite Mandarin hotels. We are simply delighted that you enjoyed Bar Boulud, our convenient location and our guestrooms. Also, we could not be happier that our... More 

Washington DC, District of Columbia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed here on business trips to Boston and this is probably one of my all-time favorite hotels. The aesthetic is sleek, modern, and Asian-inspired, and the rooms are spacious, comfortable and well set up for the business traveler. Service is excellent. The restaurant, Bar Boulod, is also delicious, especially if you like French food heavy on the charcuterie. The... More 

Helpful?
Thank EastCoaster2012
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear EastCoaster2012, Thank you very much for taking the time to post your very kind remarks. Mandarin Oriental, Boston is delighted to be considered one of your "all-time favorite hotels". We are so glad that you enjoyed the décor, the comfort and size of the guestrooms, the 5-star quality service we strive for, our convenient Back Bay location and our... More 

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Staying in Back Bay

Neighborhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Bar Boulud
Bar Boulud
Cuisines: French
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
An intimate, luxurious hotel, Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Awarded both Forbes Five-Stars and AAA Five-Diamonds, Mandarin Oriental, Boston features 148 guestrooms and suites over 14 floors, delighting its guests with the finest facilities and service, innovative dining experiences and an unparalleled holistic Five-Star awarded spa. A short, 15-minute drive to Logan International Airport, Mandarin Oriental, Boston connects guests to the city's finest shopping, cultural venues and business institutions from its prime location in the heart of the chic Back Bay on Boylston Street. ... more   less 

Additional Information about Mandarin Oriental, Boston

Address: 776 Boylston St, Boston, MA 02199-7841
Location: United States > Massachusetts > Boston > Back Bay
Price Range: $616 - $3,386 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Boston 5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Mandarin Oriental, Boston Hotel Boston
Hotel Style:
#2 Green Hotel in Boston
#3 Spa Hotel in Boston
#4 Business Hotel in Boston
#6 Luxury Hotel in Boston
#8 Romantic Hotel in Boston
#11 Family Hotel in Boston
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