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Fairmont Copley Plaza, Boston

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#23 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Copley Plaza, Boston
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2,724 Reviews from our TripAdvisor Community

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Cincinnati, Ohio
Reviewed 2 days ago NEWvia mobile

I attend a business conference at the Fairmont and just wanted to say wow. Checking in was a very positive experience and the continued follow ups on how my stay was going were excellent. If you are visiting Boston, the Fairmont is a great place to stay.

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Helpful?
Thank Jim S
Ottawa Ontario
HOTEL’S FAVORITE REVIEW
Reviewed January 1, 2017

We spent four nights at the hotel between Christmas and New Years. It was delightful. It is a formal, historic hotel right on Copley Square. Check in was quick and the service was excellent. Our room was spacious and the bathroom had two sinks and a large shower. The bath products are amazing -- that shampoo makes my hair shine...

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Helpful?
Thank CapitalMom
About Hotel's Favorite Review
SuelaKacani, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Dear CapitalMom, We are excited to know that every aspect of your stay was this memorable. Thank you for taking the time to share with us this lovely feedback. We are also happy to hear that you enjoyed breakfast at OAK Long Bar + Kitchen. We do have breakfast packages available, please let us know next time you make a...

princeton, nj
Reviewed 3 days ago NEW

We have a son in Boston and have visited regularly since he started college. We have tried a number of the hotels (mostly in the Back Bay area). This was our third time at the Fairmont and we give it our highest recommendation. The hotel is beautiful, the room was outstanding and the location is as good as it gets,...

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Thank andrewmnj
USA
Reviewed 3 days ago NEW

We stayed at the Fairmont Copley in Boston for one night February 18th, 2017. The hotel is beautiful and in a great location in the Back Bay. We took the Acela train from CT and got off at the Back Bay stop.....the hotel is 1.5 blocks from the station, so a very easy walk with luggage. Check-in was friendly and...

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Thank Lizzie518
New York, NY
Reviewed 3 days ago NEW

We just spent a wonderful weekend at the Fairmont Copley, where the staff was very attentive and accommodating for our party of six. We stayed in two adjoining rooms and had plenty of space to relax. From this location, you can get to the Boston Commons in about 5-10 minutes walk, to Faneuil Hall in about 20-30 minutes (20 if...

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Thank NYC_family_of_four
Hinesville, Georgia, United States
Reviewed 4 days ago NEW

The staff was very friendly and helpful. The hotel is well kept and gorgeous! Carly the dog is a bonus, what a great receptionist she is (usually just hanging out in her dog bed) - what a sweetie. I enjoyed the entire experience with this hotel.

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Thank Holly_campers
Oakville, Canada
Reviewed 4 days ago NEW

This is the second time I have been in this hotel for a weekend stay when my wife and I visited our kids that live and study in Boston. The hotel rooms are run down and, despite efforts to upgrade some elements (ie, carpets and washroom floors) the rooms are very dated. The building is 200 years old and the...

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Thank fernandete66
New York City, New York
Reviewed 4 days ago NEW

Our stay at the Fairmont was good. The location was ideal for walking and exploring the many beauties of Boston including a 15 minute train ride to the Museum of Fine Arts which can't be missed. The interior of the hotel is gorgeous. I stop short of giving it a perfect 5 stars due to the fact that there was...

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1Thank Taino D
Rockwood, Canada
Reviewed 1 week ago

We have stayed at Copley both times when we came to Boston. The most recent trip was my sister in law's graduation from MIT. We had the Freedom Trail Suite which is a beautiful spacious room with views of Trinity Church, Boston Public library and of course the Tortoise and the hare statues. There is a bus from the airport...

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Thank JayMc11
Jonathan S, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Dear JayMc11, Thank you for taking the time to share your experience with others. I am happy to see you had the time to take in the lovely views of Copley Square which are standard in all of our one-bedroom suites. Also, thank you for pointing out our central location in the heart of Back Bay which is close to...

Medford, Massachusetts
Reviewed 1 week ago

Horrible experience with Fairmont Copley Plaza and still have not even gotten a response back as to why I paid money for a filthy suite! It has been over a month since a representative, Jonathan [--], from the hotel reached out to me in regards to my unsatisfactory review. Seems like they only want the good feedback, and are not...

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Thank emmalynn2017
Jonathan S, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Dear emmalynn2017, We are extremely disappointed to hear about your stay. Your feedback is concerning and is not representative the products and services we are proud to provide our guests with at Fairmont Copley Plaza. As discussed in previous correspondence, I would like to apologize for your experience and wish you provided us with the opportunity to regain your trust...

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Staying in Back Bay

Neighborhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more   less 

Additional Information about Fairmont Copley Plaza, Boston

Address: 138 St James Avenue, Boston, MA 02116
Location: United States > Massachusetts > Boston > Back Bay
Price Range: $206 - $677 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont
Hotel Style:
#12 Family Hotel in Boston
#12 Romantic Hotel in Boston
#15 Green Hotel in Boston
#15 Business Hotel in Boston
#16 Luxury Hotel in Boston
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Questions & Answers

Here's what travelers have asked, with answers from Fairmont Copley Plaza, Boston staff and other travelers.
17 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Most of the rooms face an internal yard with limited natural light”
 of 5 bubbles fernandete66, 4 days ago | Read review
“if you MUST stay here, go with the most basic, cheapest option of a room because it is clear they're not going to give you much more for the extra money you spend. ”
 of 5 bubbles emmalynn2017, 1 week ago | Read review
“Rooms with view of Copley Plaza a must..........”
 of 5 bubbles tcavanaugh2016, 1 week ago | Read review
“I would ask for a corner suite with the perfect view.”
 of 5 bubbles 371lauria, 1 week ago | Read review
“Love breakfast, day/night snacks in the comfort of a private lounge? Book a Gold room. Totally worth the attention, food, and comfort.”
 of 5 bubbles antoniotM5814RK, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question