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Fairmont Copley Plaza, Boston

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Traveler (1973)
Room & Suite (685)
Videos (6)
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About

#60 of 95 hotels in Boston
Location
4.8
Cleanliness
4.6
Service
4.5
Value
3.9
Travelers' Choice
GreenLeaders Silver level
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid public parking nearby
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Green
Languages Spoken
English, French, Spanish

Location

138 St James Avenue, Boston, MA 02116-5002
Fairmont Copley Plaza, Boston
4,662Reviews45Q+A100Room tips
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Mary B wrote a review Yesterday
Chicago, Illinois2 contributions
Beautiful hotel and lovely staff! Hakim the bellman and the front reception staff were very helpful and gracious. The restaurant hostess was able to accommodate me without a reservation and on a very busy night. Thank you for a wonderful stay!
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Date of stay: April 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ChicagoLondon wrote a review Apr 2023
Chicago, Illinois175 contributions201 helpful votes
Hotel's Favorite
We were very pleased with the 2 Queen bed Signature room on the Gold floor. The Gold Lounge was on the same floor which was very convenient for us. Room was quite spacious and had lots of closet space. It was newly renovated. Bathroom was nice too. Shower had great pressure and was so comforting after long days doing college tours. This hotel has grand old world charm with modern amenities. Location is central to shopping and sightseeing. I appreciated the extra security to use key card to access our floor. The Gold Lounge had a great variety for breakfast and the evening appetizers were really good. You could make a meal out of it. We always enjoyed stopping in the lounge before and after we returned. Highly recommend and would go back anytime!!
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Date of stay: April 2023
Value
Location
Service
Room Tip: Book the Gold level rooms. Newly renovated and the breakfast and appetizers make the extra cost...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded Apr 11, 2023
Dear ChicagoLondon, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to have you as our guest and we hope welcome you back in the future! Thank you again. Warm regards, Vanessa Kuo Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gurdyal K wrote a review Apr 19
Washington DC, District of Columbia6 contributions1 helpful vote
Snug luxury catering for comfort, convenience and accessibility. The service is great in all guest areas and rooms are quiet and spacious.
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Date of stay: April 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Donna S wrote a review Apr 19
New York, United States5 contributions1 helpful vote
I was there for a 2-day confernce. I found the staff to be generously helpful. Everyone greeted me and offered help. The building is gorgeous and very clean. The bathroom was well appointed and the bed and bedding were very comfortable.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MaryJo T wrote a review Apr 18
1 contribution
Spacious room, comfy beds and pillows, and friendly staff. Love the water refill stations with the ice dispensers. Would definitely come back for another stay.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 3 days ago
Thank you for being our guest, maryjot651! It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to have you as our guest and we hope welcome you back in the future! Thank you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joylynn M wrote a review Apr 16
Philadelphia, Pennsylvania1 contribution
Nice room everything ok except ask for a cot never got one had to sleep on floor but it was ok would come again if had another wedding to attend other then that everything was good food was very good and portion was to much have a great day to spite the rain and cold.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Karen F wrote a review Apr 3
2 contributions1 helpful vote
Wonderful, helpful staff. Cori the canine concierge is everyone’s favorite. No mini fridge in room which I think should be standard in every hotel room at this point. Rooms are dated but the building is historic so not sure how much can be done about that. Can’t beat the location. Close to everything you could need or transportation to get you there.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your positive feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to have you as our guest and we hope welcome you back in the future! Thank you again, karenfE9863KL.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ricardo C wrote a review Apr 3
Las Vegas, Nevada2 contributions1 helpful vote
I was welcome with a warm smile and great service; from the checking into the hotel, working out at the gym to an amazing dinner experience. I can't wait to come back! Thank you for making it a memorable experience for me! I will highly recommend this hotel to all my friends, family and colleagues.
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to have you as our guest and we hope welcome you back in the future! Thank you again, ricardoc488.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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eric s wrote a review Apr 2
1 contribution
I am a patient at one of the many Boston hospitals for an extended treatment, booked this for my family to stay when they visited me to get away from Longwood medical area. Got a room with gold lounge access, the staff working the lounge were fabulous everyday, Friendly and helpful indeed. The lounge was nice place to relax after full day of visiting, although the same snacks every day for 5 days got old quickly. I would expect a bit of a change up now and then, choices seemed very uninspired. Decent selection in honor bar. Breakfast in lounge was perfect for us, fruit, coffee, pastry, yogurt, out on our way. Room was only okay, beds comfortable, pillows not so much. Chipped furniture, frayed fabric on chairs, really bad caulk job in bath (like a 12 year old did it), overall a tired room. I was able to have a refrigerator brought to our room for my medicine, was brought promptly after asking for it, although I did mention I needed it when booking and was not in the room when I checked in. The biggest complaint is the wall thermostat did not work. We called for engineering and he told us the only way to control the temp was to open the windows. For the price of this room I would expect more in the way of HVAC comfort. I had to go out and get a fan, didn't want to listen to traffic all night with the window open. Of course location is great, Boston is an easy city to get around, so good central position for us. I love the history and older architecture of the Copley, and understand its limitations, but I'm not sure I would stay there again...
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
Thank you for taking the time to share your feedback following your recent experience at Fairmont Copley Plaza, I3928ZPerics. We greatly regret and apologize that your experience fell below your expectations and ours. We would welcome the chance to discuss your thoughts further in regards to your visit. Please contact us directly at boston@fairmont.com and reference this review so that we may work to restore your faith in our hotel. We hope to hear from you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jason Scott R wrote a review Apr 2
1 contribution
just so consistently comfortable, welcoming, and accommodating- thank you all! from the bed, to the bathroom products, the stately building, the fantastic gym, the wonderful team- really can't begin to describe how this is the hotel group that i always wish to stay with when i visit a city.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
Thank you for being our guest, jasonscottr2024! It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to have you as our guest and we hope welcome you back in the future! Thank you again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$371 - $616 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont copley plaza boston hotel boston, fairmont copley plaza boston, fairmont boston, boston fairmont
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
383
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FAIRMONT COPLEY PLAZA, BOSTON - Updated 2024 Prices & Hotel Reviews (MA)

Frequently Asked Questions about Fairmont Copley Plaza, Boston
Which popular attractions are close to Fairmont Copley Plaza, Boston?
Nearby attractions include Boston Public Library (0.09 miles), Back Bay (0.09 miles), and Newbury Street (0.2 miles).
What are some of the property amenities at Fairmont Copley Plaza, Boston?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Fairmont Copley Plaza, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Copley Plaza, Boston?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Fairmont Copley Plaza, Boston?
Conveniently located restaurants include Mistral, Sorellina, and Atlantic Fish Co.
Are there opportunities to exercise at Fairmont Copley Plaza, Boston?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Fairmont Copley Plaza, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Copley Plaza, Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Copley Plaza, Boston offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairmont Copley Plaza, Boston?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Fairmont Copley Plaza, Boston?
Many travelers enjoy visiting Bites of Boston Food Tours (0.7 miles), The Printing Office of Edes & Gill (1.6 miles), and Old North Church & Historic Site (1.6 miles).