This gorgeous, timeless hotel has at all: an ideal location, ornate interiors, and great hospitality. It also has a fantastic bar to unwind at right next to the lobby. You will not regret staying here!
My husband and I have just had our 4th stay this year at Fairmont Copley! From the warm welcome at the front door to the fabulous bar staff… the team at Copley know how to make someone feel at home. Fortunately, the Gold floor has reopened which boasts a cozy lounge with great breakfast and afternoon snacks. The Oak room is one of the best bars in the city and always has a buzzy vibe. Serving wood oven pizzas or a scrumptious lobster roll, you can’t go wrong here. In summary, Fairmont Copley has it all….great accommodation, unrivaled bar, perfect location and first class service. If you are in Boston….don't hesitate.
“Brilliant” because of the sparkling chandeliers in the lobby, glitter in the artwork and furniture and especially, the smile and warmth at Front Desk Reception, Niki Prassa! We felt like royalty during our stay. We enjoyed our stay in this grand hotel. Perfectly located. Enjoyed the view (and twin sinks and separate dressing room). The reception, housekeeping and the service overall was excellent as befits this grand hotel. Many thanks
We had Wonderful 2 night stay here despite busy graduation weekend. Niki Prassa was very helpful at the front desk and gave us helpful tips to enjoy the city- thank you Niki! Rooms were very spacious and comfortable - particularly love the double sink bathroom. Location was excellent
Beautiful hotel, wonderful location, amazing service, perfect housekeeping. Enjoyed everything about staying here. The bar downstairs is one of my favorite bars in Boston. Tarek at the front desk was incredibly thoughtful and helpful each day of my stay.
Met a colleague for drinks before heading out for dinner. My first time there. The bar was buzzing, the bartender was courteous and helpful and the recommended drink (martini) was served in a copper goblet. A bit pricey but that was to be expected. We met some friendly people attending a symposium down street. Great place to enjoy a drink and great vibe.
If you're looking for a central place in Boston this is the place to stay! The only reason it is not 5 stars is we had a standard room and it was very small - perfect for 1 person but not two. Front desk was very friendly. Love the fact that they have a four legged friend at times in the lobby - can't help but put a smile on your face!
We held the MIT 2024 Class Ring Delivery in their grand ballroom and had an amazing time. Planning was incredibly smooth and the day of the event was made as easy as possible by the incredible staff. Thank you Lauren Bowker for helping us plan, Sal Aguilar for managing the event, and every staff member who helped make a 1000 person event feel like a relative breeze.
Love the staff! Although I stayed only one night and during the Boston Marathon, the staff were helpful and friendly and wonderful to chat with! For me, staff attitudes play a huge part in customer satisfaction and this hotel did an excellent job!
Don’t stay here! I don’t know where to start from the dirty dilapidated rooms to the horrific concierge service. I should also point out that my first night here at the hotel there was no room service when at 7 o’clock in the evening I finally got moved to a “suites“ this room is just a larger dilapidated version of the first room. There is no room service I had to go to a fast food Mexican joint across the street just to eat some thing. And there is no mini bar. The suites that I was put in has filthy disgusting nightstands and chipped furniture. I am here celebrating a special birthday for my partner which I notified the hotel of beforehand and my entire first day was the absolute worst experience I have ever had in traveling for over 30 years. This hotel is an embarrassment.