Fairmont Copley Plaza, Boston
4,143 reviews
#20 of 96 Hotels in Boston
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138 St James Avenue, Boston, MA 02116-5002
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 06/17/21
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Room & Suite (488)
Dining (82)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Copley Plaza, Boston
Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#20 of 96 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen
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Full view
Property amenities
Paid public parking nearby
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Street parking
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
143Restaurantswithin 0.3 miles
65Attractionswithin 0.3 miles
Contact
138 St James Avenue, Boston, MA 02116-5002
Getting there
CopleyBoston T2 min
Back BayBoston T3 min
Rental CarsSee rental cars from $17/day
4,143Reviews39Q+A100Room tips
Reviews
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Popular mentions
You need to take a day and spend it at the Fairmont in Boston. The staff are exceptional with Kelly greeting you at the door when you arrive, Carolina at reception and Anna for dinner arrangements. The team won for their eyes towards customer satisfaction. Continued success
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Date of stay: December 2020Trip type: Traveled on business
Rooms
Location
Service
Room Tip: Rooms are comfortable and space sufficient for relaxing stay
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1 Helpful vote
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
Dear KevinLeahy, Thank you for being our valued guest! We are honored you chose to stay with us and sincerely appreciate your kind compliments for our staff. It is wonderful to learn that you had such an exceptional stay with us. We hope to have the opportunity to welcome you back again soon! Best regards, Vanessa Kuo Manager
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My wife and I spent the Thanksgiving weekend at the Fairmont Copley Plaza and it exceeded our expectations for even the outstanding reputation this hotel has. The preparations taken to insure safety and sanitation while still making the experience seem "normal" made our stay a delight. At no time did we feel as if we would be exposed to any risks from the virus -- from the room servicing to the front desk to the gym to the parking to the concierge service and even the restaurant. The staff was extremely courteous and solicitous. We were going into the holiday with some trepidation because of traveling, but our stay at the Fairmont made us comfortable and confident that we were neither exposing others nor absorbing any additional risk, while experiencing a mini-vacation during these difficult pandemic days. Thumbs up to the Fairmont!…
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Date of stay: November 2020
Rooms
Location
Service
Helpful
Had a wonderful time at the Fairmont. The location was key for us, as we have family just a few blocks down from Newbury, and so many sites and locations were within walking distance. They have many safety measures in place during covid, not just the standard markers for 6ft, but also plenty of hand sanitizer, constant sanitization ( a guy sanitized the gym twice during one my 30 minute workouts) as well as diligent temperature checks every time you enter, and a sanitizing package filled with cleaning and precautionary supplies once you get to your room. Masks are enforced very well, and if you happen to lose/forget yours, they'll give you another at the entrance, as well as the front desk. We stayed in a deluxe king room, and it was perfect for our stay, spacious, and also very quiet, I think there were probably only a handful of guests on our floor. The lobby was beautiful, we particularly liked the entryway and it's ceilings. The gym is decent, I do wish they had a few more machines and heavier weights (heaviest DB was 50lbs) but there was more than enough to get a good workout in, as well as a good amount of cardio machines. Really want to give a shoutout to Carolina at the front desk; we had an annoyance occur with an invalid parking ticket, but she took it upon herself to make all the necessary contacts and phone calls to reach the bottom of the matter so that I did not have to, saving us a bunch of time on our little holiday, as well as assisting in the best solution for us. Not sure if it's just because we haven't travelled in a while due to covid ( last trip was almost a year ago now to the UK) but the whole trip felt great, honestly, comparable to staying at a Four Seasons. Will definitely be coming back!…
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Helpful
Carolina deserves a shout out for her excellent customer service. Very reasonably priced right now. The in house restaurant is open and breakfast is a pleasant experience. I asked for a quiet room and was not disappointed. Useful Covid kit waiting in the room and better tea and coffee making facilities than standard. Great location alongside Boylston Street. Highly recommend.
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Date of stay: November 2020Trip type: Traveled solo
Helpful
We had the absolute pleasure of working with Alice for our wedding day last weekend. Alice was so fantastic to work with after cancelling our original NYE plans due to the pandemic and a venue not willing to be flexible with us during these uncertain times. She was quick to respond to any and all questions/concerns leading up to our big day and thoroughly communicated everything we would need to know. The venue, service and food were also amazing!
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Date of stay: November 2020Trip type: Traveled with family
Helpful
PRICE RANGE
$320 - $931 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont copley plaza boston hotel boston, fairmont copley plaza boston, fairmont boston, boston fairmont
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
383
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Claim Your Listing Frequently Asked Questions about Fairmont Copley Plaza, Boston
Which popular attractions are close to Fairmont Copley Plaza, Boston?
Nearby attractions include Boston Public Library (0.09 miles), Back Bay (0.09 miles), and Newbury Street (0.2 miles).
What are some of the property amenities at Fairmont Copley Plaza, Boston?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Fairmont Copley Plaza, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Copley Plaza, Boston?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Fairmont Copley Plaza, Boston?
Conveniently located restaurants include Saltie Girl, Mistral, and Atlantic Fish Co.
Are there opportunities to exercise at Fairmont Copley Plaza, Boston?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Fairmont Copley Plaza, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Copley Plaza, Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Copley Plaza, Boston offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Fairmont Copley Plaza, Boston?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Fairmont Copley Plaza, Boston?
Many travelers enjoy visiting Longfellow House Washington's Headquarters National Historic Site (3.2 miles), The Printing Office of Edes & Gill (1.3 miles), and Old North Church & Historic Site (1.6 miles).