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138 St James Avenue, Boston, MA 02116-5002
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 03/21/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Copley Plaza, Boston
Updated 03/21/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#38 of 100 in Boston
Location
4.8
Cleanliness
4.6
Service
4.5
Value
4.0
GreenLeaders Silver level
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid public parking nearby
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
147Restaurantswithin 0.3 miles
64Attractionswithin 0.3 miles
Contact
138 St James Avenue, Boston, MA 02116-5002
Getting there
CopleyBoston T2 min
Back BayBoston T3 min
Rental CarsSee rental cars from $28/day
4315Reviews42Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
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Most Recent
This gorgeous, timeless hotel has at all: an ideal location, ornate interiors, and great hospitality. It also has a fantastic bar to unwind at right next to the lobby. You will not regret staying here!
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Date of stay: May 2022Trip type: Traveled
Location
Service
Sleep Quality
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 days ago
Dear anthonycF1878KW, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again. Best regards, Vanessa Kuo Marketing Manager
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Hotel's Favorite
My husband and I have just had our 4th stay this year at Fairmont Copley! From the warm welcome at the front door to the fabulous bar staff… the team at Copley know how to make someone feel at home. Fortunately, the Gold floor has reopened which boasts a cozy lounge with great breakfast and afternoon snacks. The Oak room is one of the best bars in the city and always has a buzzy vibe. Serving wood oven pizzas or a scrumptious lobster roll, you can’t go wrong here. In summary, Fairmont Copley has it all….great accommodation, unrivaled bar, perfect location and first class service. If you are in Boston….don't hesitate.
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: Overlook the square if you can
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Helpful
Response from Ellen Ryan, Marketing at Fairmont Copley Plaza, Boston
Responded Nov 3, 2021
Dear sallyann4412016, I really enjoyed reading your review! Thank you for selecting Fairmont Copley Plaza for your home away from home on your recent visit to Boston! You truly value your loyalty to our hotel and look forward to welcoming you back again soon. My best regards, Ellen Ryan Regional Director of Sales & Marketing
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“Brilliant” because of the sparkling chandeliers in the lobby, glitter in the artwork and furniture and especially, the smile and warmth at Front Desk Reception, Niki Prassa! We felt like royalty during our stay. We enjoyed our stay in this grand hotel. Perfectly located. Enjoyed the view (and twin sinks and separate dressing room). The reception, housekeeping and the service overall was excellent as befits this grand hotel. Many thanks
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 days ago
Dear BenjieD_13, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again. Best regards, Vanessa Kuo Marketing Manager
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We had Wonderful 2 night stay here despite busy graduation weekend. Niki Prassa was very helpful at the front desk and gave us helpful tips to enjoy the city- thank you Niki! Rooms were very spacious and comfortable - particularly love the double sink bathroom. Location was excellent
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 days ago
Dear Cynthia, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again. Best regards, Vanessa Kuo Marketing Manager
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Beautiful hotel, wonderful location, amazing service, perfect housekeeping. Enjoyed everything about staying here. The bar downstairs is one of my favorite bars in Boston. Tarek at the front desk was incredibly thoughtful and helpful each day of my stay.
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Date of stay: May 2022Trip type: Traveled
Room Tip: You dont need a car staying in back bay, and your stay will be less stressful if you can leave...
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Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 days ago
Dear Camille, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again. Best regards, Vanessa Kuo Marketing Manager
Read more
Met a colleague for drinks before heading out for dinner. My first time there. The bar was buzzing, the bartender was courteous and helpful and the recommended drink (martini) was served in a copper goblet. A bit pricey but that was to be expected. We met some friendly people attending a symposium down street. Great place to enjoy a drink and great vibe.
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 days ago
Dear 405DavidC, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again. Best regards, Vanessa Kuo Marketing Manager
Read more
If you're looking for a central place in Boston this is the place to stay! The only reason it is not 5 stars is we had a standard room and it was very small - perfect for 1 person but not two. Front desk was very friendly. Love the fact that they have a four legged friend at times in the lobby - can't help but put a smile on your face!
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Date of stay: April 2022
Rooms
Location
Service
Room Tip: Upgrade to deluxe unless you are traveling on your own
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Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 3 days ago
Dear Belinda, Thank you for choosing Fairmont Copley Plaza! We are thrilled that we were able to provide you with comfortable, convenient accommodations during your trip to Boston and it gives us great pleasure to read and share your comments with all our staff. We apologize that your guest room size was not what you expected and want to assure you that we offer many different room types of various sizes. It would be out pleasure to assist you with any future reservations so that we may determine the best room for you. We hope to have the pleasure of welcoming you back soon! Thank you again. Best regards, Vanessa Kuo Marketing Manager
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We held the MIT 2024 Class Ring Delivery in their grand ballroom and had an amazing time. Planning was incredibly smooth and the day of the event was made as easy as possible by the incredible staff. Thank you Lauren Bowker for helping us plan, Sal Aguilar for managing the event, and every staff member who helped make a 1000 person event feel like a relative breeze.
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Date of stay: April 2022Trip type: Traveled
Location
Service
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
Dear istruck, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your event a truly world-class experience. It would be our pleasure to welcome you back soon! Thank you again. Best regards, Vanessa Kuo Marketing Manager
Read more
Love the staff! Although I stayed only one night and during the Boston Marathon, the staff were helpful and friendly and wonderful to chat with! For me, staff attitudes play a huge part in customer satisfaction and this hotel did an excellent job!
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
Dear 749nancyn, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again. Best regards, Vanessa Kuo Marketing Manager
Read more
Don’t stay here! I don’t know where to start from the dirty dilapidated rooms to the horrific concierge service. I should also point out that my first night here at the hotel there was no room service when at 7 o’clock in the evening I finally got moved to a “suites“ this room is just a larger dilapidated version of the first room. There is no room service I had to go to a fast food Mexican joint across the street just to eat some thing. And there is no mini bar. The suites that I was put in has filthy disgusting nightstands and chipped furniture. I am here celebrating a special birthday for my partner which I notified the hotel of beforehand and my entire first day was the absolute worst experience I have ever had in traveling for over 30 years. This hotel is an embarrassment.
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Date of stay: April 2022Trip type: Traveled
Room Tip: Don’t stay here!
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Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
Dear kevinsJ1376JS, My sincere apologizes for your recent experience at our hotel. Your experience certainly fell far below your expectations and ours. We would welcome the chance to discuss the challenges you encountered during your stay and will direct message you so we may work to restore your faith in our hotel. Thank you for taking the time to share your concerns. Vanessa Kuo Marketing Manager
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PRICE RANGE
$404 - $658 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont copley plaza boston hotel boston, fairmont copley plaza boston, fairmont boston, boston fairmont
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
383
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Claim Your Listing Frequently Asked Questions about Fairmont Copley Plaza, Boston
Which popular attractions are close to Fairmont Copley Plaza, Boston?
Nearby attractions include Boston Public Library (0.09 miles), Back Bay (0.09 miles), and Newbury Street (0.2 miles).
What are some of the property amenities at Fairmont Copley Plaza, Boston?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Fairmont Copley Plaza, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Copley Plaza, Boston?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Fairmont Copley Plaza, Boston?
Conveniently located restaurants include Mistral, Sorellina, and Atlantic Fish Co.
Are there opportunities to exercise at Fairmont Copley Plaza, Boston?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Fairmont Copley Plaza, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Copley Plaza, Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Copley Plaza, Boston offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairmont Copley Plaza, Boston?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Fairmont Copley Plaza, Boston?
Many travelers enjoy visiting The Printing Office of Edes & Gill (1.6 miles), Old North Church & Historic Site (1.6 miles), and Longfellow House Washington's Headquarters National Historic Site (3.2 miles).