Decided to try a Hyatt hotel since I needed to stay in the center of town for this trip, typically since I have other points/rewards with 2 other hotel chains I stay there but this location was perfect so gave it a try. Enjoyed our stay, it was quiet and the room clean, enjoyed the complimentary fruit water in the lobby as we came and went. Hotel staff were friendly and any towels, etc. we needed since we don't typically get housekeeping for 5 nights or less was brought to our room right away, a very nice and comfortable stay.
Staff was friendly and very attentive! View from the room was gorgeous. The hotel location is very central and convenient for getting from the airport and exploring the city. Thank you, This was a beautiful experience!
Nice hotel. Not easy to get from street access to hotel lobby. Have to go through street level/con area and then take elevator to 3rd floor to access lobby, Hotel and Guest services were nice and friendly
This was the best hotel experience we have had in a long time. The front desk was phenomenal. The concierge was extremely helpful. The location was perfect as everything was in walking distance. We would come back here in a heart beat!
Beautiful hotel, top notch customer service and great location. Hotel is located near shopping and most tourist attractions. Room is large and comfortable with modern decor. Staff are very friendly and customer oriented.
I had a very pleasant stay at the Hyatt Regency on a recent business trip to Boston. The staff was friendly and helpful (the street level concierge went so far as to walk me through the garage to show me how to catch the Red Line), my room was clean and comfortable, and the restaurant was convenient and the food good.
Location of this hotel is excellent. It's near most what you might wish to visit. The walk through to Maceys [no coat]is a favourite with herself. Breakfast and the breakfast staff are excellent. Dinner was grand, plentiful, and wholesome
Clean, comfortable rooms in the middle of downtown Boston. Everything of interest is within an easy walk. The room was spacious with all expected amenities. The staff was helpful yet low-key. Excellent!
Excellent service. The staff is very patient, kind specialy Willie. OMG !! He will take care of you like your are a special person from your arrival outside the hotel until you check in. Very nice spot, close to everything by foot. The subway is very close. Restaurant, shopping...
The rooms were beautiful and spacious. Lots of hotels you can hear the thermostat and heat coming off and on. I couldn’t hear a thing. Was so nice! The staff were overly accommodating. It really made us feel special and enhanced our experience.
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