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Hyatt Regency Boston

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Traveler (753)
Room & Suite (419)
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Overview
  • Excellent46%
  • Very good33%
  • Average14%
  • Poor5%
  • Terrible2%
Travelers talk about
“great location”(525 reviews)
“downtown crossing”(133 reviews)
“street level”(79 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hyatt Regency Boston
Special Offer:20% Off Avenue One
Hotel deals
Offers from Hyatt Regency Boston
Special Offer:20% Off Avenue One
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,200)
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3,834 results
Traveler rating
1,742
1,233
547
208
104
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LanguageEnglish
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1,742
1,233
547
208
104
Show reviews that mention
All reviewsgreat locationdowntown crossingstreet levelthe theater districtfreedom trailsouth stationstate houseguest roomsfitness centercorner roomparking garagefaneuil hallquincy marketearly checkfew blocksking bedhotel restaurant
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1 - 5 of 3,834 reviews
Reviewed yesterday via mobile

They took an hour to deliver silverware to the room. We called Room Service and Front Desk. We were lied to multiple times that bell desk was on the way. Our dinner had gotten cold by the time they arrived. Terrible Service.

Thank Barry1087
Hotel's Favorite
Reviewed July 17, 2017

I will start my review by saying I am both a Hyatt Globalist and a Hyatt snob; meaning that while I am loyal to the brand, when I can be, I also have higher expectations. With that in mind...... A room is a room when...More

9  Thank ChgoTrvlr
Response from Terry D, General Manager at Hyatt Regency BostonResponded July 18, 2017

Hello ChgoTrvlr, Thank you so much for taking the time to submit your review. Our goal is to make each and every guest feel more than welcome and at home during their stay. We love hearing that we were able to go above and beyond...More

Reviewed yesterday via mobile

Meet by such pleasant people starting at the parking garage , front desk , rooms were very nice , clean, breakfast a bit pricey but delicious, very central location for a walk thru the city. Offer trolley 🚎 rides of the city

Thank Joseph L
Reviewed 4 days ago

Great location in Downtown Boston. Staff from doormen, to front desk, to restaurant staff were all friendly and helpful. Walking distance to theaters, historical sites, other restaurants, Boston Common, and a Walgreens and a CVS.More

Review collected in partnership with Hyatt Hotels
Thank williammV8470IX
Response from Terry D, General Manager at Hyatt Regency BostonResponded 3 days ago

Hello, Thank you for taking the time to leave your review! It's wonderful to hear that you enjoyed your stay with us thanks to our central location and amazing friendly associates. We strive to make all of our guests feel at home and have everything...More

Reviewed 6 days ago

Hotel was very clean, the room was large and comfortable. It is in a very central location to all the area sites. It is even walkable to convention center if there for a conference. The hotel was quiet even though it was at capacity.More

Review collected in partnership with Hyatt Hotels
Thank Linda M
Response from Terry D, General Manager at Hyatt Regency BostonResponded 3 days ago

Hey there, Thank you for taking the time to leave your review! We are thankful for our convenient location and love hosting guests that attend the local conventions, having a quiet and relaxing retreat after a long day is most important. While we are a...More

View more reviews
Most Booked Properties in Boston, MA
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$246 - $769 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Boston
#27 Family Hotel in Boston
#27 Luxury Hotel in Boston
#35 Romantic Hotel in Boston
#43 Business Hotel in Boston
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$246 - $769 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Boston
#27 Family Hotel in Boston
#27 Luxury Hotel in Boston
#35 Romantic Hotel in Boston
#43 Business Hotel in Boston
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (753)
Room & Suite (419)
Dining (41)
Pool & Beach (15)
Amenities (36)
Business Center & Event Rooms (4)
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
Questions & Answers
Ask a question
rucingok
May 14, 2018|
AnswerShow all 5 answers
Response from Terry D | Property representative |
Hello! Yes, Hyatt Regency Boston has free wi-fi
1
Vote
akobrien
March 16, 2018|
AnswerShow all 4 answers
Response from Terry D | Property representative |
Hello! Yes, our Executive Suites have pull-out sofa beds! -Terry, General Manager at Hyatt Regency Boston
1
Vote
EJSuffolk
February 20, 2018|
AnswerShow all 6 answers
Response from Terry D | Property representative |
Good morning, Towels are provided and they are located at a number of spots in the health club and pool area. The pool is great and saline rather than chlorine. Hope you enjoy your visit.
1
Vote
Room Tips
"King Corner on a high floor"
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"Ask for a harbor view. It is amazing to look out at."
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"Best customer service in the city"
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"upper floor"
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