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Hilton Boston Back Bay

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Hilton Boston Back Bay
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2,411 Reviews from our TripAdvisor Community

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Showing 2,197: English reviews
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

The location is nice- close to the T, Fenway, and Prudential Center- but the hotel needs a face lift. The rooms are old and the beds and pillows are very uncomfortable due to age. The bathrooms are quite small for a family of four as well. The staff is very nice- just expected a bit more from a Hilton.

Helpful?
Thank Tammy M
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We appreciate the time you took to rate your stay at the Hilton Boston Back Bay. It is unfortunate that your stay with us was not exemplary as reflected in the rating. Our priority is to create positive, memorable, guest service experiences and strive to continue to do so through feedback provided by our guests. We hope that you will... More 

Orleans
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Great location within walking distance to Fenway Park which was main reason for our visit. In financial district blocks from Newbury St, great little shops, restaurants, cafe's. Very picturesque . Hotel next door to Prudential centre . Approx 40 min walk to Boston Common, Quincy Market. Good variety of restaurants in surrounding area.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 300bubba
Stow, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great location. Excellent service. Very clean and well-kept. All the staff is extremely friendly and helpful. Exactly what you expect from a Hilton – great service! Wish I could take the bed home in my luggage - so comfortable!!!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 340ellenr
El Paso, Texas
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were fortunate to stay on the 26th (top) floor of this hotel which has outstanding views of the city and gives a birds-eye view of the lay of the land. Fenway is within 15 minutes on foot and there are a LOT of restaurants/bars/shops even closer. If you like upscale shopping, check out Newbury St and for the regular... More 

Helpful?
Thank J M
5 of 5 stars Reviewed 2 days ago NEW

I've already recommended the Hilton Back Bay within this past week to friends who go to Boston for either a Red Sox game, to go shopping, or to just get away for a bit. I chose this hotel because of its location to Fenway Park where I attended the Paul McCartney concert. Please share my "Thank you!" with the Front... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank denisecV7752OK
Bedfordshire, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 days ago NEW

My partner and I stayed here in February and it was amazing. - On arrival, the door man came out and grabbed our bags, which was extremely helpful. - At the front desk when checking in we spoke with a lovely young man, Eduardo. We mentioned that were were in the states to get married, and he immediately upgraded our... More 

Helpful?
Thank Abigail A
Millbrae, California
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

Traveled 3k miles to go to Fenway with my son- Giants vs. Red Sox. Stayed one night. Location is convenient to Fenway- about a 15 minute walk. Got woken up at 8:30 (which=5:30 California time) by some one knocking on our door and opening it. After I yelled at the person, they went away. Must have been housekeeping. At 8:30... More 

Helpful?
Thank mellings0n
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to review your stay with us. We appreciate the feedback you have provided and would like to apologize for the issues with hot water that arose during your stay. It is most unfortunate that those issues disrupted your stay, and your stay was not positively memorable. Guest comments such as yours are important to... More 

Balloch, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Hotel is situated in Back Bay next to Prudential Shopping Centre. Large hotel with good sized rooms. Bathroom a little small. All staff were friendly and helpful. We had a problem with a lamp and dripping tap which were dealt with very quickly. Wifi in room expensive unless member of hHonours. Plenty of restaurants nearby or the hotel has a... More 

Helpful?
Thank Floflegs
Richmond, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a VERY nice Hilton hotel. The staff was wonderful and always very helpful. The hotel is clean and pretty perfect. It is located very close to great entertainment, food, and two different transit locations. The only things that I would say that I didn't expect that could be improved are: 1. The Starbucks in the hotel was closing... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Elizabeth N
Brantford, Ontario, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for three nights during the Boston marathon. Great central location for all the events, expo and finish line. Lots of restaurants close by. We didn't have car so having everything within walking distance was great.

Helpful?
1 Thank Maggie B
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Staying in Back Bay

Neighborhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Hilton Boston Back Bay is an up-scale hotel in downtown Boston, across the street from the Hynes Convention Center in the neighborhood of Back Bay. This Boston hotel's downtown location is within walking distance to Fenway Park, world-class shopping and dining on Newbury Street and four miles from Boston Logan International Airport. This Boston hotel features 390 guest rooms, and indoor pool and whirlpool, fitness center and over 15,000 sq.ft. of flexible event space. ... more   less 

Additional Information about Hilton Boston Back Bay

Address: 40 Dalton St, Boston, MA 02115-3123
Location: United States > Massachusetts > Boston > Back Bay
Price Range: $240 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Boston Back Bay 3.5*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotwire, TripOnline SA, HotelTravel.com, Expedia, Hotels.com, Priceline, Odigeo and Travelocity so you can book your Hilton Boston Back Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Boston Hilton
Hotel Style:
#45 Romantic Hotel in Boston
#45 Family Hotel in Boston
#47 Business Hotel in Boston
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