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Hilton Boston Back Bay

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Traveler (536)
Room & Suite (331)
Pool & Beach (45)
Overview
  • Excellent36%
  • Very good42%
  • Average15%
  • Poor5%
  • Terrible2%
Travelers talk about
“prudential center”(255 reviews)
“diamond lounge”(82 reviews)
“great location”(485 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Hilton Boston Back Bay
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Boston Back Bay
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Sep 3Sep 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,155)
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2,879 results
Traveler rating
1,086
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454
167
86
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1,086
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454
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86
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All reviewsprudential centerdiamond loungegreat locationfenway parkcorner roomdiamond memberboylston streetcharles riverwithin walking distancenewbury stbusiness centerred sox gamehigh floorgreen lineparking garagehotel restaurantfew blocks
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1 - 5 of 2,879 reviews
Reviewed 2 days ago

We booked the ultimate escape package as it promised late checkout when available. This would really help our family as we had a night flight with 2 children. We were informed on the morning of leaving that checkout was 11.00am. I asked about late checkout...More

1  Thank Taylors1001
Hotel's Favorite
Reviewed 2 weeks ago via mobile

This place was great, we used the bar, downstairs, the weight room and pool on the 7th floor, our son was a regular at the snack bar downstairs. The staff was always helpful and polite. The night before we left someone set there sprinklers off...More

1  Thank Brent N
Reviewed 3 days ago via mobile

We are Hilton rewards members, and regularly book there. We asked for a waiver in cancellation party 36 hours out, the manager declined through an employee and kept us on hold for 30 minutes before hanging up on us to explain that it was due...More

Thank Mike V
Reviewed 5 days ago

I am only giving this hotel 1 star because it does not offer the option to give it 0. This is the worst hotel that I have ever paid for and I have never even stepped foot on the grounds. They have a 72 hour...More

Thank Jennifer G
Reviewed 6 days ago

I was greeted by the super friendly and helpful Anna at reception. I had a corner room on the 11th floor with a great view. Despite it being the city, the room was remarkably silent. The location is fantastic: a quick walk to the Prudential...More

Thank BujoldVT
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$206 - $556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Family Hotel in Boston
#39 Luxury Hotel in Boston
#45 Romantic Hotel in Boston
#47 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Details
Price range
$206 - $556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Family Hotel in Boston
#39 Luxury Hotel in Boston
#45 Romantic Hotel in Boston
#47 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (536)
Room & Suite (331)
Pool & Beach (45)
Dining (30)
Amenities (56)
Business Center & Event Rooms (9)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
Angelo-Shian R
March 16, 2018|
AnswerShow all 4 answers
Response from bostonsig | Reviewed this property |
No microwaves. Yes you can park before and after.
2
Votes
396george1967
January 27, 2018|
AnswerShow all 9 answers
Response from Fahri K | Reviewed this property |
If the room you reserved is not available. They store your luggage and ask you to come back after a stroll in the mall, etc., or have a drink on the premises. This only happens if you ask for a specific room on a specific... More
2
Votes
pengxiang z
September 13, 2017|
AnswerShow all 3 answers
Response from connie t | Reviewed this property |
Call the hotel. However my son traveled extensively before age 21 and did not have issues.
0
Votes
Room Tips
"I was in a corner room that had a lot of glass which was cool."
Read review
"Dont pre-pay - ask for a room overlooking the Charles River."
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"Book across the street at another hotel"
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"Corner suites typically provide the best unobstructed views"
Read review
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