The Eliot Hotel
1,914 reviews
#2 of 98 Hotels in Boston
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370 Commonwealth Ave., Boston, MA 02215-2801
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$375
$345
Free cancellation until 09/29/21
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-in
- Contactless check-out
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Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Eliot Hotel
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 98 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
A member of Preferred Hotels & Resorts Lifestyle Collection, The Eliot Hotel is set on one of the most beautiful boulevards in America, a stone's throw from fashionable Newbury St. shopping, Copley Place and Boston’s major art galleries and cultural attractions, as well as universities and research centers. This historic, boutique hotel provides European luxury and unique elegance not found in other downtown Boston area hotels.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Meeting rooms
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast in the room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Quaint
Languages Spoken
English, French, Spanish, Chinese and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
83Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
Contact
370 Commonwealth Ave., Boston, MA 02215-2801
Getting there
Hynes Convention CenterBoston T2 min
KenmoreBoston T8 min
Rental CarsSee rental cars from $35/day
1914Reviews29Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
Stayed here July 18-20, 2021 for a couple get-away. Old-world charm; had a suite (don't know if that was original reservation or an upgrade), but even for a 3 day stay, it was so nice to spread out; felt like we were in a little apartment. Entry hall, into a living room, french doors to the bedroom. We had a corner room, which I loved since I like people-watching and I got a 5th floor view of both Comm. Ave. and Mass. Ave. Bed was comfortable, however, I never understand feather pillows (horrible), but still slept well. Didn't even occur to me to call and ask if there are other pillows. Was nice watching TV sitting on a couch, again, gave it a more home-like feel. Bathroom was great, plenty of hot water and pressure in the shower. Nice walk-in tiled shower. One odd thing was that on a nightstand, there was an outlet box for USB plugs but it wasn't plugged in and couldn't be plugged in because the plug was too short; why there was a box with not outlet nearby is a mystery. There was another one in the living room on the desk, which worked great for our phones and watches. Don't remember ever seeing a clock in the bedroom, unless it was on the other nightstand, next to where husband slept, so this meant when I woke up in middle of night, I had to get up and go to other room to see what time it was. Room was very quiet, which we really appreciated; windows have extra pane of glass and with the heavy room-darkening curtains, it made for a comfy night's sleep. Location was perfect; we walked to cafes, dinner, shopping; only used Lyft once, to get to Faneuil Hall area to meet a walking tour. Really loved the easy access to so many things. Staff friendly; doormen pleasant and welcoming. We self-parked the car and the garage is an easy 10 min walk; never took it out while staying in the city, as you pay each time you leave the garage; didn't need car anyway.…
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Helpful
Went to Boston from NY to take in Yankees -Red Sox game. At check in received an unexpected upgrade to 1 bdrm suite. Great room; neat, clean, a truly boutique type of hotel. Easy walk to Fenway. Close to Newberry St and good restaurants. A great stay. And Yankees won!
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Date of stay: July 2021Trip type: Traveled with family
Helpful
Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 3 days ago
I wish to thank this guest for taking the time to review his stay and for the wonderful rating! It's true that the Eliot's location is truly enviable. Situated on park-like Commonwealth Avenue, in Boston's elegant Back Bay district, so many of Boston's resources lie just outside our front door, including venerable Fenway Park, only 12 minutes away by foot. It's always a pleasure to have our New York friends stay with us, and we don't even mind theYankees hats! I'm delighted this guest had "a great stay," and hope to have the pleasure of welcoming him back once again.
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This is the best hotel in Boston! Great location, wonderful & attentive staff! We would highly recommend this hotel due to its cleanliness, beautiful decor, and the best staff ever! The location is close to shopping, Charles River walk/run/bike trail, delicious restaurants, & Fenway Park-can’t go wrong!
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Date of stay: July 2021Trip type: Traveled with family
Helpful
Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 5 days ago
I wish to thank this guest for taking the time to review her stay and for the generous rating! It's a true delight to be called the "best hotel in Boston!!" The combination of our super-convenient location in Boston's beautiful Back Bay district, our spacious and comfortable designer suites, and, of course, our friendly and caring staff dedicated to providing personalized service, allows us to create such exceptional guest stays. It will be my pleasure to welcome this guest back once more.
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We stayed overnight for a date night getaway that we try to do annually. I like to try different places. This had great ratings and was near where we wanted to shop. The room was spacious for just the two of us, and clean. I did notice stickers left from the toilet paper rolls stuck to the wall (2 of them) that were not removed. The room felt damp and smelled a bit of an odor. It did seem to go away. We were told if we need a taxi to call 15-20 mins ahead of time. We had reservations at 8pm so called at 7:40pm. "No problem" we will call you with there timeframe. 15-20 mins out. We waited almost an hour before anyone came. The valet men were more than gracious. Many apologies and a couple phone calls but someone finally came to get us. We didn't realize there was a Red Sox game ending at that time so it made it difficult. Not their fault but should have realized and communicated to us beforehand. We would have called for our own car from Valet and drive ourselves much earlier. You also need to make sure they let you know that there is no room service unless you ask (towels, etc) due to Covid. The service was always nice and welcoming. It's worth trying to see if it's your fit. A great area being near Newbury St.…
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Date of stay: July 2021
Rooms
Location
Service
Helpful
Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 2 weeks ago
I wish to thank this guest for taking the time to review her stay and for the kind praise about our location, staff and rooms. We were aware and tried very hard to assist this guest with taxi service, which still, along with shared ride services, remain delayed compared to pre-Covid periods. The unusual circumstance was complicated by crowds leaving nearby Fenway Park. Prospective guests can typically expect a taxi within 10-15 minutes, but during busy periods it can still be longer. Shared ride services tend to be a little faster, but also experience delays. We quoted 10-15 minutes for this guest, but the 3 cab companies we called simply refused to respond. We tried utilizing several car and driver services as well, but before that could happen, a taxi finally arrive. We typically pride ourselves in providing proactive service, and felt terribly for the lengthy delay this guest had to experience to get to their dinner reservations. I'm delighted this guest, overall, had a good stay, and hope to have the pleasure of welcoming her back once again.
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This is a classic small well accompanied hotel in the European tradition. Great walking opportunities to Gardens, Commons and harbor. Wonderful staff that treats everyone like royalty. Recommended for a couples getaway or a business trip or a combo trip. Close highway access.
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Date of stay: June 2021Trip type: Traveled on business
Rooms
Service
Sleep Quality
Helpful
Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 2 weeks ago
I wish to thank this guest for taking the time to review his stay and for the stellar rating! In many ways. the Eliot exemplifies the dichotomy of "old" and "new" that is so typical of Boston. Our historic architecture in elegant Back Bay, houses modern designer suites, contemporary public art, and Boston's highly acclaimed Japanese gastropub UNi. Combined with our super-convenient location placing so many of Boston's resources outside our door, and our super friendly staff dedicated to providing personalized service, guests at the Eliot experience exceptional stays. I'm delighted this was the case for this guest and hope to have the pleasure of welcoming him back once again.
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PRICE RANGE
$256 - $544 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eliot suite hotel, eliot hotel boston
LOCATION
United StatesMassachusettsBostonSymphony / Back Bay / Fenway / Kenmore
NUMBER OF ROOMS
95
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Claim Your Listing Frequently Asked Questions about The Eliot Hotel
Which popular attractions are close to The Eliot Hotel?
Nearby attractions include The Mapparium (0.3 miles), Commonwealth Avenue Mall (0.3 miles), and Boylston Street (0.3 miles).
What are some of the property amenities at The Eliot Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Eliot Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Eliot Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Eliot Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Eliot Hotel?
Conveniently located restaurants include The Capital Grille, Deuxave, and Boston Burger Company.
Are any cleaning services offered at The Eliot Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Eliot Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Eliot Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at The Eliot Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, and Portuguese.
Are there any historical sites close to The Eliot Hotel?
Many travelers enjoy visiting The Printing Office of Edes & Gill (1.8 miles), Longfellow House Washington's Headquarters National Historic Site (2.7 miles), and Old North Church & Historic Site (2.1 miles).