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The Eliot Hotel

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370 Commonwealth Ave., Boston, MA 02215-2801
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$215
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Free cancellation until 02/14/21
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Traveler (374)
360
Panoramas (10)
Room & Suite (146)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Eliot Hotel
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 96 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
The Eliot Hotel is set on one of the most beautiful boulevards in America, a stone's throw from fashionable Newbury St. shopping, Copley Place and Boston’s major art galleries and cultural attractions, as well as universities and research centers. This historic, boutique hotel provides European luxury and unique elegance not found in other downtown Boston area hotels.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Meeting rooms
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast in the room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Quaint
Languages Spoken
English, French, Spanish, Chinese and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
85Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
1,873Reviews29Q+A100Room tips
Traveler rating
  • 1,306
  • 387
  • 104
  • 45
  • 31
Time of year
Traveler type
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Popular mentions
esa81 wrote a review Jan 19
Newtown, CT58 contributions23 helpful votes
Traveling to Boston for college move-in during a pandemic could have been an unpleasant experience, but it was made so much better by our decision to stay at the Eliot Hotel. The location was great and everything about our one-night stay was similarly outstanding. First, we felt completely comfortable with the hotel's cleaning and other COVID-related precautions during check-in and throughout our stay. Second, we were upgraded to a suite, which was a pleasant surprise, and we particularly appreciated the extra space since we were eating takeout meals in the room. The suite itself was attractively decorated and comfortable, with all the amenities expected of a luxury hotel. Finally, I can't say enough about the staff, all of whom were friendly and helpful. I was concerned that using the hotel valet for parking might be inconvenient since I needed to go out first thing in the morning, but my car was waiting for me on the street before I had even called for it, and I was able to coordinate with the valet to return it for a few hours before I checked out. My one critical comment has to do with the bathroom, which was elegant-looking but tiny - in fact, one of the smallest hotel bathrooms that I've had. But the positives far outweigh this one negative, and I decided not to let it impact my 5 star rating. We will definitely stay at the Eliot Hotel again.
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Date of stay: January 2021
Cleanliness
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Jesse R wrote a review Jan 18
16 contributions6 helpful votes
We drove up to Boston to help move our daughter into her college apt.The days were filled w/ endless furniture shopping and lugging but the nights were spent blissfully at the wonderful and charming Eliot Hotel.Location - A+ on Commonwealth Ave next to thr Harvard Club and around the corner from Newbury st. Staff- A+ lovely, gracious and helpful,rooms- A+ we stayed in a suite which felt like a luxurious urban hideaway , the layout is great although the bathroom is ...umm petite? This hotel is an absolute gem; small ,quirky and old world.It may be my favorite hotel worldwide - and can't wait to go back...
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Date of stay: January 2021Trip type: Traveled with family
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Raeann M wrote a review Jan 16
1 contribution
I spent a single night here as a getaway gift from my husband. The doorman and front desk clerk were both very kind and helpful on arrival. I did notice a stale cigarette smell when I got to the 7th floor and into my room. I just assumed it was an old building and maybe this had previously been the smoking floor. The smell didn't last as I entered my room, it didn't bother me or my sinuses or anything, and I honestly thought very little of it. That night I dined in the restaurant; they creatively established the bottom floor rooms into semi-private dining areas as a way to socially distance customers for COVID19 precautions. The food was pricey but delicious, I recommend giving it a try, just go prepared to drop a pretty penny. The dining staff were kind and very professional. Everything went great, got to shop right there eon Newbury St., valet service was smooth, checked out with ease the next day. I am giving it a 4 star because I was charged $200 as a smoking penalty. I couldn't tell what the charge was so when my husband called they informed us that it was because I allegedly smoked in the room -I was pretty upset - I don't smoke at all. The person we spoke with on the phone basically laughed at us saying that no one else had used the room since a week before my arrival so it had to have been me. She said she would have the room inspector contact us but implied it was effectively a lost cause because they knew it was me. At this time I did not feel that the Eliot Staff was trying, in any way to help us sort this out. However, despite the discouraging phone call, the inspector apologized and they refunded the money to us promptly. I wish they had the tone "lets figure this out" and not "you know what you did", but I can't fault the entire hotel because one staff member was having a bad day. I do recommend staying here, I hope to take my family here in the future for a night in the city; just note, if you smell smoke, report it!
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Date of stay: January 2021
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Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 1 week ago
I wish to thank this guest for taking the time to review her stay and for the kind compliments about our guest service, restaurant and enviable location. With respect to the "smoking charge," I regret that when calling to dispute the charge, her perception was that the veracity of her statement was being questioned. That certainly isn't ever our intention. The staff member whom she spoke with intended to provide information to support the rationale for the charge. We, of course, always endeavor to ensure interactions with our guests are affirming and helpful. I am sorry this was not the case initially, but am gratified this guest was satisfied with the final resolution to the matter. I am delighted this guest continues to "recommend" the Eliot and intends to return once again. It will certainly be my pleasure to welcome her back.
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Paula L wrote a review Jan 13
Boston, Massachusetts, United States26 contributions9 helpful votes
I visited with 7 girl friends for a 50th Birthday that was supposed to be an overseas retreat. Since it's during Covid we carefully rethought it all. We loved the European charm of The Eliot. We booked several rooms and a suite for us to use together. I called and Sandeep at the front desk ensured we were all on one floor close together. He helped us to organize early access to decorate the room for the big surprise. Pascale at the hotel was also in on our surprise. The rooms were impeccably clean, lovely and perfect for our celebration. We felt "covid secure" throughout our stay and we all enjoyed a fun and healthy weekend. We will return for sure.
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Date of stay: December 2020
Location
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Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 1 week ago
I wish to thank this guest for taking the time to review her stay and for the high rating! We are grateful this guest chose the Eliot to celebrate such a fun and momentous occasion, and are delighted she was able to realize her domestic "European" vacation in Boston. Our caring staff, dedicated to personalized service, works hard to ensure our guests are well attended to, and our comprehensive and stringent COVID safety and cleanliness protocols allow Eliot guests to feel secure. The COVID Pandemic certainly has challenged all of us to be creative and at times to "think outside the box." I look forward to welcoming this guest back once again for her next "retreat!"
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Juan S wrote a review Jan 8
1 contribution
We spent the holidays in Boston with my wife and two of my adult boys. We came to receive a grandchild and didn't know for sure when she would arrive. So we ended up staying about 2 weeks at the Eliot in a 2 bedroom suite. We know Boston very well and this location is one of the best, in the middle of where you want to be. The staff were so friendly and helpful, we were actually sad to say goodbye. The property has a great Boston flavor, cozy but very comfortable and not short on amenities. Will definitely return
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Date of stay: December 2020
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Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 2 weeks ago
I wish to thank this guest for taking the time to review his stay and for the high rating! Our entire staff was honored that this guest chose the Eliot to be home for his family in Boston during that super important time. We joined the guest in anticipation for this wonderful event and were delighted to receive the good news about the baby girl! It's true that the Eliot benefits from an enviable location in Boston's elegant and vital Back Bay district, and our comfortable designer suites provide spaciousness for any growing family! I'm delighted this guest and family felt at home at the Eliot and look forward to welcoming them back once more.
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PRICE RANGE
$256 - $544 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eliot suite hotel, eliot hotel boston
LOCATION
United StatesMassachusettsBostonSymphony / Back Bay / Fenway / Kenmore
NUMBER OF ROOMS
95
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Frequently Asked Questions about The Eliot Hotel
Which popular attractions are close to The Eliot Hotel?
Nearby attractions include The Mapparium (0.3 miles), Commonwealth Avenue Mall (0.3 miles), and Boylston Street (0.3 miles).
What are some of the property amenities at The Eliot Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Eliot Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Eliot Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Eliot Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Eliot Hotel?
Conveniently located restaurants include The Capital Grille, Deuxave, and La Voile.
Are any cleaning services offered at The Eliot Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Eliot Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Eliot Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at The Eliot Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Chinese.
Are there any historical sites close to The Eliot Hotel?
Many travelers enjoy visiting Longfellow House Washington's Headquarters National Historic Site (2.7 miles), The Printing Office of Edes & Gill (1.8 miles), and Old North Church & Historic Site (2.1 miles).