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Boston Park Plaza

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Traveler (616)
Room & Suite (494)
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Overview
  • Excellent44%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible3%
Travelers talk about
“cozy queen”(28 reviews)
“great location”(389 reviews)
“beautiful lobby”(31 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from Boston Park Plaza
Special Price: 10% Off + 3 Free Rewards
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Offers from Boston Park Plaza
Special Price: 10% Off + 3 Free Rewards
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Rooms
Jul 8Jul 9
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,878)
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2,616 results
Traveler rating
1,119
772
410
209
106
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Time of year
LanguageEnglish
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1,119
772
410
209
106
Show reviews that mention
All reviewscozy queengreat locationbeautiful lobbybeautiful hotelrooms are smalllobby barpublic gardensfreedom trailstreet noisegreen linenewbury streetvalet parkinggymrenovationconciergeconferencestarbucks
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1 - 5 of 2,616 reviews
Reviewed yesterday via mobile

Great service and care shown to us during our stay this weekend to see the U2 show. It’s a beautiful hotel that I will definitely recommend to friends and family planning on visiting Boston. In an excellent location as well.

Thank j0sd515
Hotel's Favorite
Reviewed April 24, 2018

From the moment we arrived, we received incredible customer service... Early check-in at 11:00 a.m. ! Reception staff - excellent -- all during our stay. Love the new lobby / restaurant / bar area. Room service was faster than fast -- and perfect each time....More

2  Thank jeanned745
Response from JonC-GeneralMgr, General Manager at Boston Park PlazaResponded April 27, 2018

Thanks for the splendid review, Jean! It's fantastic you had such an excellent experience with us and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will...More

Reviewed 3 days ago via mobile

I recently had to be in Boston for a business meeting. Not only did my flight arrive 12 hours late, the airline lost my luggage. I checked into the hotel at 3:00 a.m. with no clothes and a meeting at 8:00. At 6:30 a.m. I...More

Thank ronitkoren2018
Response from JonC-GeneralMgr, General Manager at Boston Park PlazaResponded yesterday

Thank you for the outstanding review, ronitkoren2018! We're so glad that you've enjoyed your stay with us so much. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your...More

Reviewed 4 days ago via mobile

We have traveled extensively in and out of country. This is one of the worst hotels we have ever stayed with the kind of price they charge! I have never seen the bathroom so ridiculously tiny, including London, Paris, Amsterdam, etc. The entire room space...More

Thank kaylekeeper
Response from JonC-GeneralMgr, General Manager at Boston Park PlazaResponded yesterday

We appreciate your feedback, Kayle. It's unfortunate your time with us was less than ideal. We regret that our rooms didn't meet your expectations. We do offer a variety of room sizes and would be happy to help you choose one which better suits your...More

Reviewed 4 days ago via mobile

Staff barely welcoming and no info about the facility whatsoever . No bell boys/girls to assist. Rooms extremely small - definitely not a 4 star hotel - at least not for Middle East standards - room directly and had insects flying everywhere especially the toilet....More

Thank NG A
Response from JonC-GeneralMgr, General Manager at Boston Park PlazaResponded 2 days ago

We appreciate your feedback. It's disheartening to hear that you had such challenges during your time with us. We're disappointed that our guest relations and cleanliness didn't meet your expectations. We also regret reading that there was a lack of communication during your stay in...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$174 - $535 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Green Hotel in Boston
#40 Luxury Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$174 - $535 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Green Hotel in Boston
#40 Luxury Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (616)
Room & Suite (494)
Dining (54)
Business Center & Event Rooms (17)
Amenities (12)
Family and Play Areas (1)
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
Questions & Answers
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bredamccrohan
April 9, 2018|
AnswerShow all 8 answers
Response from Carmina R | Reviewed this property |
Hello!! Our rate included valet parking for one vehicle. Valet staff was outstanding! We sent the code via SMS and the vehicle was ready when we got out.
0
Votes
FatMonkey65
February 26, 2018|
AnswerShow all 3 answers
Response from SHANNON F | Reviewed this property |
We had a kuerig and used the hot water button for our tea.
1
Vote
gragimi
February 24, 2018|
AnswerShow all 6 answers
Response from | Reviewed this property |
It's just held on your credit card and refunded upon check out.
1
Vote
Room Tips
"Ask for a room away from the housekeeping closet"
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"My bathroom is slightly larger than that on a Boeing 757 airliner. If you want to choose a good room I'd..."
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"This hotel may be a host to a convention or conference so you may need to book a few months in advance."
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"Pay a little more for a deluxe!"
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