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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#36 of 99 hotels in Boston
Location
4.7
Cleanliness
4.4
Service
4.2
Value
3.8
Travelers' Choice
GreenLeaders Bronze level
Boston Park Plaza | Luxury Hotel in Boston MA The historic charm and contemporary elegance of the iconic Boston Park Plaza awaits. The cherished Boston landmark hotel has been fully restored and reimagined through a $100 million renovation. Enter a destination that has been the heart of Boston for 90 years, and feel the vibrancy and style of today, with a spirit inspired by our past.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid private parking nearby
Paid wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
92Restaurantswithin 0.3 miles
59Attractionswithin 0.3 miles
Contact
50 Park Plaza at Arlington Street, Boston, MA 02116-4004
Getting there
ArlingtonBoston T2 min
BoylstonBoston T6 min
Rental CarsSee rental cars from $28/day
5004Reviews147Q+A100Room tips
Reviews
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As a rule, I do not write online reviews but my family had such positive experience at the Park Plaza I felt compelled to share it. My husband and I and our 4 kids engaged 5 rooms last weekend at the Park Plaza for a family wedding. From the moment we checked in with Alberto M, we had an amazing experience! We have stayed at top hotels around the world, and the Park Plaza staff's attention to detail and guest satisfaction is among the best. They truly went above and beyond to ensure that my family had a perfect weekend. The Front Desk staff all remembered our names, and would respectfully inquire if there was anything they could do/provide to enhance our stay. Alberto even resolved a FedEx delivery of my daughter's dress for the wedding. He made it his top priority that she get the dress in time for the wedding ceremony (she was doing a reading and had a dress to match the wedding party colors). She received the dress with time to spare which was a huge stress relief! :) Alberto solved a situation which could have been very difficult since there wasn't time to run out and purchase another dress, and he couldn't have been nicer or more accommodating. My niece had 350 wedding guests at her reception in the Grand Ballroom and the entire event was magnificent, from the delicious food and beverages to the room set up and friendly and efficient waitstaff. It was a very large wedding, with a 10 piece band and people coming and going and dancing everywhere! The drinks were flowing, the energy was high, and it went off seamlessly. Everyone had a blast! My son had his prom in that room years ago and said this wedding was bigger and more fun! We will definitely recommend and return to the Park Plaza!…
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
This hotel is great, with an unbeatable location, nice and comfortable rooms and very helpful staff. They consider your needs and are very helpful. We traveled as a a family and they brought really fast anything that we requested. The lobby is super nice, perfect for dinner or drinks. Employees are super nice and do not hesitate to advise you on what to do. The front desk team was fantastic, since the very first moment, when we arrived and made us feel so welcomed. The location is amazing, so close to the beautiful Boston Commons, that is charming at any season. Restaurants and shops for different interests and type are close by. You can choose from a different variety. There is a Starbucks by the lobby, a great option that is also a favorite of my whole family. The Irish pub is very close and fun, super convenient. I will definitely come back and recomend theBoston Park Plaza for everyone!!…
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Date of stay: February 2023Trip type: Traveled with family
Room Tip: Try to use public transportation, as it is very well organized and takes you to most of the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded Feb 3, 2023
Thanks for the excellent review, Marcela! We're delighted your time at Boston Park Plaza was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our prime location and comfortable rooms as well as our friendly staff. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel with great amenities. The gym was an awesome perk and the starbucks on site was ideal. The staff went above and beyond to make my first trip to Boston feel like home. Shoutout to Moises especially!
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is one I would highly recommend! It is central to everything Boston has to offer and the staff are amazing. Boston is an amazing city and we had an incredible time which was made better due to the Boston Park Plaza
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vkuo@bostonparkplaza.com, General Manager at Boston Park Plaza
Responded yesterday
Thanks for the amazing review, michelleO3730SU! Its lovely you enjoyed your time at Boston Park Plaza so much! We strive for excellence and your praise for our prime location and friendly staff lets us know were doing our job. Were thrilled to have provided such a memorable and fantastic experience for you. We cant wait to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Boston Park Plaza for our Anniversary, the location was great, close to restaurants, subway and the Boston Commons, staff was accommodating. I mentioned to the person checking us in why we were there and a plate of strawberries was delivered to our room that evening - which was very nice. Starbucks in the lobby was very busy - order ahead and pick up if you don't want to wait. Room is supposed to be equipped with Google Chromecast, ours was not working, I told the front desk and maintenance came up and said that the one for our room had been taken - they didn't offer to bring us another, just said sorry- people steal them.. I mentioned this and another issue we had with the bathroom during our stay at check out and Marco was nice enough to adjust our bill for the inconvenience. …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vkuo@bostonparkplaza.com, General Manager at Boston Park Plaza
Responded yesterday
Thanks for the review, C3744ICsusann! We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself is beautiful and located in an exceptional position, but more than this the staff are amazing. Angel, in particular, was a delight and a credit to the hotel. His demeanor and willingness to engage and assist with any request were exemplary. Hopefully, the hotel can get Angel an Amazon voucher as I didn't get a chance to see him before I checked out.
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: You have walking access to all that Backbay has to offer.
The attached gym is the best I have...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location. Close to everything. Breakfast while not included was great- especially since the lines were so long at all the breakfast places. It’s pet friendly so expect to see some pet guests. Room was large. Mattress was comfortable. Pillows were not comfortable, sheets were hard and noisy. Could have done with a cozy duvet. Additional blanket is provided but it’s like a sack. Otherwise the room is great - quite spacious for a city hotel room.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: No need to pack shampoo, conditioner or body wash.
Hairdryer provided.
Fridge and coffee maker...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vkuo@bostonparkplaza.com, General Manager at Boston Park Plaza
Responded 2 days ago
Thanks for the nice rating, noirinban! Were glad to hear that you enjoyed your stay with us. Were happy that you loved our prime location, spacious rooms and cleanliness. We strive to provide our guests with warm hospitality, efficient service, and clean rooms. Regarding your concerns with our breakfast options and bedding, we will bring those to the attention of our team as we continue to improve for the future. Wed love to share a more positive experience with you next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is one of 5h4 best in Boston. We stayed here back in the 90s when our kids were younger - now retired, we returned to a remodeled version. The location cannot be beat! You can walk everywhere - Boston Common, tour bus pickups and wonderful restaurants. Boston is such a beautiful city with so much history. We took the hop on hop off bus just to get the lay of the land and know where we wanted to return. We recommend the Friendly Toast for a wonderful " always on " brunch and only a couple blocks away. We took a taxi / and or Uber to other wonderful restaurants in Little Italy and around town. You could easily walk though everywhere. And finally, don't forget to try Legal Seafoods for clam chowder . Too long to mention all the great things to do from your comfortable home base at the Boston Park Plaza..Lots of history too! …
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vkuo@bostonparkplaza.com, General Manager at Boston Park Plaza
Responded 2 days ago
Thank you for leaving us this wonderful review, Laura, and for your continued patronage! Were thrilled your time at Boston Park Plaza was so enjoyable! Its also great to hear you took advantage of our convenient location in the heart of the city. We endeavor to offer our guests only the most memorable of experiences and your praise lets us know were succeeding. We look forward to hosting you again soon for another fabulous experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a fabulous location,across the road from Boston Common /Public Garden, easy to walk to all the attractions, staff were very friendly and helpful, room's were spotless clean, definitely return again
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vkuo@bostonparkplaza.com, General Manager at Boston Park Plaza
Responded 2 days ago
Thank you for taking the time to leave this wonderful review, D7167FEnoels! Were thrilled to know you enjoyed your stay at Boston Park Plaza so much! We strive for excellence so were pleased to hear you appreciated not only our prime location and friendly staff, but also our clean rooms! Your praise lets us know were succeeding! We cant wait to host you again for yet another unforgettable visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best hotel in Boston by a country mile ,Pet Friendly,The staff and Management were so efficient and attentive,all were very friendly and courteous and Professional.The food and Drinks was excellent,
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vkuo@bostonparkplaza.com, General Manager at Boston Park Plaza
Responded 2 days ago
Thanks for the great review, Thejippy16! Its wonderful you enjoyed your stay at Boston Park Plaza so much! We strive for excellence so were thrilled you appreciated not only our kind staff and pet-friendly accommodations, but also our delicious dining options! Your praise lets us know were doing our job! We cant wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$257 - $430 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the boston park plaza hotel and towers, boston park plaza hotel
LOCATION
United StatesMassachusettsBostonTheater District / Back Bay / Downtown
NUMBER OF ROOMS
1060
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Frequently Asked Questions about Boston Park Plaza
Which popular attractions are close to Boston Park Plaza?
Nearby attractions include Shear Madness (0.2 miles), Wang Theater (0.3 miles), and Blue Man Group (0.2 miles).
What are some of the property amenities at Boston Park Plaza?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Boston Park Plaza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Boston Park Plaza?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Boston Park Plaza?
Conveniently located restaurants include Mike & Patty's, Ostra, and The Friendly Toast.
Are there opportunities to exercise at Boston Park Plaza?
Yes, guests have access to a fitness center during their stay.
Is Boston Park Plaza located near the city center?
Yes, it is 0.7 miles away from the center of Boston.
Are any cleaning services offered at Boston Park Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Boston Park Plaza?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Boston Park Plaza offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Boston Park Plaza?
The staff speaks multiple languages, including English and Spanish.