As a rule, I do not write online reviews but my family had such positive experience at the Park Plaza I felt compelled to share it. My husband and I and our 4 kids engaged 5 rooms last weekend at the Park Plaza for a family wedding. From the moment we checked in with Alberto M, we had an amazing experience! We have stayed at top hotels around the world, and the Park Plaza staff's attention to detail and guest satisfaction is among the best. They truly went above and beyond to ensure that my family had a perfect weekend. The Front Desk staff all remembered our names, and would respectfully inquire if there was anything they could do/provide to enhance our stay. Alberto even resolved a FedEx delivery of my daughter's dress for the wedding. He made it his top priority that she get the dress in time for the wedding ceremony (she was doing a reading and had a dress to match the wedding party colors). She received the dress with time to spare which was a huge stress relief! :) Alberto solved a situation which could have been very difficult since there wasn't time to run out and purchase another dress, and he couldn't have been nicer or more accommodating. My niece had 350 wedding guests at her reception in the Grand Ballroom and the entire event was magnificent, from the delicious food and beverages to the room set up and friendly and efficient waitstaff. It was a very large wedding, with a 10 piece band and people coming and going and dancing everywhere! The drinks were flowing, the energy was high, and it went off seamlessly. Everyone had a blast! My son had his prom in that room years ago and said this wedding was bigger and more fun! We will definitely recommend and return to the Park Plaza!…
This hotel is great, with an unbeatable location, nice and comfortable rooms and very helpful staff. They consider your needs and are very helpful. We traveled as a a family and they brought really fast anything that we requested. The lobby is super nice, perfect for dinner or drinks. Employees are super nice and do not hesitate to advise you on what to do. The front desk team was fantastic, since the very first moment, when we arrived and made us feel so welcomed. The location is amazing, so close to the beautiful Boston Commons, that is charming at any season. Restaurants and shops for different interests and type are close by. You can choose from a different variety. There is a Starbucks by the lobby, a great option that is also a favorite of my whole family. The Irish pub is very close and fun, super convenient. I will definitely come back and recomend theBoston Park Plaza for everyone!!…
Beautiful hotel with great amenities. The gym was an awesome perk and the starbucks on site was ideal. The staff went above and beyond to make my first trip to Boston feel like home. Shoutout to Moises especially!
This hotel is one I would highly recommend! It is central to everything Boston has to offer and the staff are amazing. Boston is an amazing city and we had an incredible time which was made better due to the Boston Park Plaza
We stayed at the Boston Park Plaza for our Anniversary, the location was great, close to restaurants, subway and the Boston Commons, staff was accommodating. I mentioned to the person checking us in why we were there and a plate of strawberries was delivered to our room that evening - which was very nice. Starbucks in the lobby was very busy - order ahead and pick up if you don't want to wait. Room is supposed to be equipped with Google Chromecast, ours was not working, I told the front desk and maintenance came up and said that the one for our room had been taken - they didn't offer to bring us another, just said sorry- people steal them.. I mentioned this and another issue we had with the bathroom during our stay at check out and Marco was nice enough to adjust our bill for the inconvenience. …
The hotel itself is beautiful and located in an exceptional position, but more than this the staff are amazing. Angel, in particular, was a delight and a credit to the hotel. His demeanor and willingness to engage and assist with any request were exemplary. Hopefully, the hotel can get Angel an Amazon voucher as I didn't get a chance to see him before I checked out.
Great location. Close to everything. Breakfast while not included was great- especially since the lines were so long at all the breakfast places. It’s pet friendly so expect to see some pet guests. Room was large. Mattress was comfortable. Pillows were not comfortable, sheets were hard and noisy. Could have done with a cozy duvet. Additional blanket is provided but it’s like a sack. Otherwise the room is great - quite spacious for a city hotel room.
The location is one of 5h4 best in Boston. We stayed here back in the 90s when our kids were younger - now retired, we returned to a remodeled version. The location cannot be beat! You can walk everywhere - Boston Common, tour bus pickups and wonderful restaurants. Boston is such a beautiful city with so much history. We took the hop on hop off bus just to get the lay of the land and know where we wanted to return. We recommend the Friendly Toast for a wonderful " always on " brunch and only a couple blocks away. We took a taxi / and or Uber to other wonderful restaurants in Little Italy and around town. You could easily walk though everywhere. And finally, don't forget to try Legal Seafoods for clam chowder . Too long to mention all the great things to do from your comfortable home base at the Boston Park Plaza..Lots of history too! …
The hotel is in a fabulous location,across the road from Boston Common /Public Garden, easy to walk to all the attractions, staff were very friendly and helpful, room's were spotless clean, definitely return again
The best hotel in Boston by a country mile ,Pet Friendly,The staff and Management were so efficient and attentive,all were very friendly and courteous and Professional.The food and Drinks was excellent,
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