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Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#53 of 96 hotels in Boston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Authentic heritage and contemporary sophistication attract travelers from around the world to Boston's most beloved hotel: Boston Park Plaza. Guests quickly discover that the 1927 historic hotel is still timeless and always in-style. The hotel features 1,060 guestrooms, 57 suites, Leica Store and Gallery, exclusive access to Lynx Fitness Club and TopGolf Swing Suites, fine dining from STRIP by Strega and all-American fare by Off the Common. The Boston Park Plaza is located in historic Back Bay, just steps away from America's oldest public park, the Boston Common. Within walking distance: shopping on Newbury Street, Theatre and Financial Districts, Faneuil Hall Marketplace, and a host of other historical Boston sites. Looking for meeting or event space? We’ve got that and more to accommodate even the most high-powered affairs. Our beautifully renovated 13,215 sq. ft. ballroom and 32 individual conference rooms, adapt for a wide variety of events for groups of 10 to 2,200.
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Room & Suite (430)430
Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid private parking nearby
Paid wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
113Restaurantswithin 0.3 miles
56Attractionswithin 0.3 miles
Contact
50 Park Plaza At Arlington Street, Boston, MA 02116-3912
Getting there
ArlingtonBoston T2 min
BoylstonBoston T7 min
Rental CarsSee rental cars from $17/day
4,204Reviews137Q+A100Room tips
Reviews
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Popular mentions
I organized my surprise engagement at the Boston Park Plaza, as it is where my now fiancée and I first met, and it could not have been as perfect as it was without the unquestioning help of the staff. We also stayed in the hotel for the following two nights and everyone, from front desk to cleaning staff (shoutout to Persia) was perfectly hospitable and kind. Chris Shimkus, Director of Catering and Events, was incredibly accommodating with setting up the venue to look exactly as it did the day my fiancée and I met 7 years prior and had no problem providing me with the props to build a corridor of pictures in the middle of the hall. It was clear the success of the event was a priority for him and helped me go through all the needed prep (starting 6 months before). A real champ and embodiment of the idea of "guests come first"! At the front- desk, Yesly Villafranca and Paige Dougherty were always open to listen and to appease any of my nervous asks and made sure our room was perfectly set up for the occasion. Paige really went above and beyond, agreeing to be part of the ruse to surprise my fiancée and hit it out of the park. She really made the whole thing realistic and special, aside from the caring treatment she demonstrated throughout the entire weekend. The whole team seemed invested in the success of the surprise and we both appreciate them so much. While it was already a special place for us, the Boston Park Plaza is now also somewhat part of our family, and we will certainly return to it with glee.…
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Date of stay: October 2020
Rooms
Location
Service
Room Tip: Ask for corner rooms with a view on the park.
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Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 1 week ago
Thank you for the excellent rating, Micio! We're so glad that you've enjoyed your stay at Boston Park Plaza so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team. Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!
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Hotel's Favorite
I am so happy being at home at Boston Park Plaza Hotel that I must share to the world that it in a larger sense it is, indeed, Boston or nowhere, and when in Boston, home must be Boston Park Plaza or nowhere. I love Boston and it is the people of Boston that has made it a wonderful place. At Boston Park Plaza Hotel, all staff are so helpful, they truly make me feel at home, I may not to be able to mention every instances, but to give a specific example in my stay today, I left my important documents at the reception. I had no idea that I removed it from my bag during check in. Mental focus is fatigued after jet lagged from a 14 hour flight. When I entered my room, the phone was ringing, it was Mr. Bishal from the front desk, informing me that I left my documents at the reception. I thanked him, I am going to pick it up. He said, he will bring it up to my room. I thought it would be a long wait because I know he was busy, that is why, I wanted to take it by myself. In just a blink of an eye, Mr. Bishal, delivered door to door my documents. All in all, the place is beautiful, very nice jazz music, coffee, dinner and bar, huge gym with sauna, parks, churches, shopping, Amazon locker, subway metro, restaurants, 24 hour supermarket, what else can I ask...Boston Park Plaza Hotel or nowhere. Review by Ja Hun, jaadez@yahoo.com…
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Date of stay: February 2020Trip type: Traveled on business
Value
Location
Service
2 Helpful votes
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded Feb 22, 2020
Thank you for sharing this glowing review, Ja! We are delighted to hear about your experience at Boston Park Plaza! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Mr. Bishal is a valued member of our team, and it's no surprise he went above and beyond to make you feel at home. We're also glad to hear you appreciated our great location near so many of Boston's greatest attractions. Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future. Have a fantastic day!
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My boyfriend and I stayed here to celebrate Christmas. Absolutely loved our stay here. The amenities were great and staff was so kind! Decorated nicely for Christmas to get you in the spirit. Rooms were clean and the beds were extremely comfortable. Great location, close to the commons, public garden and Copley which are all nicely lit for the holidays. Newbury street and great restaurants right around the corner. Shout out to Jacky and Jessica for their warmth and supreme customer service on both checkin and check out. They made us feel so welcome and attentive to our needs. We are already looking forward to our next visit. Highly recommend!
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded Dec 16, 2020
Thanks for the amazing review, HeatherRoseK1025! It's excellent your time at Boston Park Plaza was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Have a fantastic day!
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I am deeply disappointed! I would love to check out on the second day if it would be under my control. But it was a business trip. My company has chosen and paid for the hotel. I don’t care about the room. I don’t care about the bed or television. I don’t care about the bathroom. But I really care about the guest relationship and human resource! They have no hospitality at all. The staff at the front desk was like dead inside. I have never seen a smile from the staff even once. Not from front desk, not from bar tenders, not from waiters. No one in this hotel is helpful at all. They are looking at you like you are a garbage. I felt very bad myself. I am a customer. Actually they call customers as a “guest” in tourism industry. I am buying a service from the hotel. Even if you don’t like the customer, even if you hate that nation or person, you should give your best. You should be a professional. This is a 5 stars hotel! But why the staff behave such a badly? What’s wrong? Are they depressed because of the corona? I don’t know. They have really bad attitude and have angry faces. I was scared to ask even a question to the front desk. No good morning, no good evening. I don’t know maybe they don’t like their salary! Waiters just throw food on your table in the breakfast. They are not even looking at your face. Also front desk. You ask a question and they still look on computers, keep typing on keyboards! This is just an example. I am absolutely going to report this situation to my company. And I hope they change the hotel for the next time. I hope!…
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Date of stay: November 2020Trip type: Traveled on business
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded Nov 25, 2020
We appreciate you taking the time to share your feedback, erdziuk. We're disappointed to hear that your experience was tarnished by your interactions with some members of our team. Please know that we are dedicated to providing only the most attentive and courteous service to each individual staying in our hotel so we'll be sure to discuss your concerns moving forward. We hope you'll give us another opportunity to host you in the future for a more positive experience.
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Our stay at the park plaza in Boston was excellent. Due to the COVID restrictions our choices were limited to where we could travel so we decided to get away for a few days in our home state. We’re glad we gave the park plaza a try. The accommodations were excellent and the service was impeccable beginning withYesly . She made us feel important and not just another reservation. Whenever we had a question about area attractions being open or closed due to COVID or the possible riots due to the election we asked yesly and she gave us great advice. She was extremely professional and yet at the same time we felt as though we were talking to a friend. By the time we ended our 3 day get away we had decided to return in December for another get away. We weren’t sure if we were going to stay at the park plaza or try a different hotel to compare but while driving home we decided that we would surely stay at the park plaza because of Yesly. She was the determing factor.…
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Date of stay: November 2020
Location
Cleanliness
Service
Room Tip: The rooms are spacious but the bathrooms are a little on the small size.
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Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded Nov 10, 2020
Thanks for the great review, Beverly! We're delighted to hear that you had such an outstanding experience with our team at Boston Park Plaza! It's wonderful that Yesly provided you with such great service - that's what we like to hear! We'd love to host you again soon for another incredible experience! Thanks for sharing and have a terrific day!
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PRICE RANGE
$181 - $405 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the boston park plaza hotel and towers, boston park plaza hotel
LOCATION
United StatesMassachusettsBostonTheater District / Back Bay / Downtown
NUMBER OF ROOMS
1060
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Claim Your Listing Frequently Asked Questions about Boston Park Plaza
Which popular attractions are close to Boston Park Plaza?
Nearby attractions include Shear Madness (0.2 miles), Blue Man Group (0.2 miles), and Wang Theater (0.3 miles).
What are some of the property amenities at Boston Park Plaza?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Boston Park Plaza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Boston Park Plaza?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Boston Park Plaza?
Conveniently located restaurants include Mike & Patty's, Ostra, and Mistral.
Are there opportunities to exercise at Boston Park Plaza?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Is Boston Park Plaza located near the city center?
Yes, it is 0.7 miles away from the center of Boston.
Are any cleaning services offered at Boston Park Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Boston Park Plaza?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Boston Park Plaza offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Boston Park Plaza?
The staff speaks multiple languages, including English and Spanish.