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Boston Marriott Copley Place

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110 Huntington Avenue, Boston, MA 02116
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (780)
Room & Suite (262)
Dining (30)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Boston Marriott Copley Place
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#69 of 96 hotels in Boston
Location
Cleanliness
Service
Value
GreenLeaders Silver level
A standout among other hotels in Boston, Massachusetts' Copley Square, award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel to Massachusetts. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel in Boston, Massachusetts is ideal for conventions, business meetings and social events.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
151Restaurantswithin 0.3 miles
55Attractionswithin 0.3 miles
3,912Reviews62Q+A100Room tips
Traveler rating
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  • 207
  • 108
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Popular mentions
Michael m wrote a review Sep 2020
Verona, New Jersey113 contributions21 helpful votes
The Marriott was located in Back Bay Area of Boston close to Newbury strip of restaurants and shops . Car valet was unavailable due to Covid but self park was available for $42 daily with in and out privileges. The TV remotes was wrapped in plastic and other objected sanitized for the current COVID situation. The air conditioning was not regulated and was able to adjust my own comfort level
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Date of stay: September 2020Trip type: Traveled as a couple
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Bonnie H wrote a review Sep 2020
Rochester, New York32 contributions1 helpful vote
+1
We checked in today 9/2/20, I booked this hotel in Boston for a change of venue. Generally we stay in the north end, big mistake. As you can see from the pictures this hotel needed a renovation a while ago. I don’t even know if we can manage a shower in this tub. The chair pictured has a huge stain on it that is not from us who knows what kind of DNA is on it. The price was right but don’t be fooled go to the North End instead. Very disappointed
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Ashley M, Guest Services / Front Office at Boston Marriott Copley Place
Responded 3 weeks ago
Dear F1295EKbonnieh, Thank you for taking the time to write about your recent stay at the Boston Marriott Copley Place. Please accept my sincere apology for your disappointment. We are very excited to undergo the renovation that has been postponed during these unusual times. Until that can happen, our team will continue to provide excellent service. We take great pride in providing a polished product and I am embarrassed to read your comments detailing the cleanliness issues found in your guest room. This is important feedback you have provided and will be used as a learning opportunity for our team so that we may improve for the future. Thank you for choosing us to accommodate you during your travels. We hope to have the opportunity to host you again whenever your travels bring you back to the Boston area so that we may create a brilliant experience for you.
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James wrote a review Aug 2020
Miami, Florida17 contributions3 helpful votes
Staff was unfriendly and rooms are outdated. My room had blood on the sheets upon check-in. Minimal service offerings, garage is very small, food was average. I would certainly look elsewhere in Copley.
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Date of stay: August 2020Trip type: Traveled on business
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Response from Ashley M, Guest Services / Front Office at Boston Marriott Copley Place
Responded Aug 16, 2020
Dear jameshotel305, I would like to extend my sincerest apologies for your experience. I would like to assure you that what you experienced is not typical of the Copley Marriott. We are, and continue to be, committed to providing you and all of our guests with the highest level of service. It is evident from your comments that we fell short of executing this goal. Please accept my sincere apology for your disappointment. We take great pride in providing a polished product and I was disheartened to read your comments detailing the cleanliness issues found in your guest room. Rest assured this important feedback you have provided will be used as a learning opportunity for my team so that we may improve for the future. Thank you again for your time. We thank you for staying with us during these unusual times and we hope to have an opportunity to better your experience with us whenever your travels bring you back to Boston. Warmest regards, Ashley Millis Assistant Front Office Manager Boston Marriott Copley Place 617-236-5800
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Matt N wrote a review Mar 2020
43 contributions24 helpful votes
An anticipated good stay for the Inncredible New England section of my Matt Nelson Reviews dot com site ended up exceeding all important expectations. I must add that hotel and corporate management went well above and beyond both before the trip and when things went sideways to circumstances beyond their control. I was booked in an executive suite for a “Minneapolis-style” vacation President’s Day Weekend, The idea was that the extensive network of skywalks would have allowed for more than ample dining and shopping pleasure if the February Boston weather was not conducive for being outside. The 40- degree days resulted in staying within a few blocks the entire time. The fact that the (presumably Masshole local) was laying siege to my booked room and had the Do Not Disturb sign out three hours past checkout was concerning mostly because the hotel was fully booked that night, Although staying in a standard room would have been disappointing when a suite was reasonably expected, the larger concern was that honoring the request of the clerk to be patient and have faith would have resulted in the current guest not relinquishing possession that night and my not having any room. The hotel temporarily placed me in a standard room, which was surprisingly large and had a comfy settee. That shirt sanctuary ended with being upgraded to the spectacular Presidential Suite on the top floor, An article on my site provides the glorious details as to that experience. Similarly, getting up early the next morning to swim before other guests descended on the pool led to finding that it was closed due to the type of hiccup that can always occur. Once again, the hotel came through. The takeaway from all this is that running a massive well-designed hotel that offers awesome bargains in a prime location is a challenge. This is not to mention dealing with “elite” guests who DEMAND the royal treatment merely for being corporate friends of Bill. The takeaway is that Copley Marriott staff does what it can to out the odds forever in your favor and goes even more above and beyond to put right what once went wrong.
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: Standard rooms good but upgrades to suites worth it.
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Chuck D wrote a review Mar 2020
5 contributions
Attended a conference there this week and it's a great place to stay. Staff is incredible. Polite. Kind. Patient. Professional top to bottom. Room was very clean and comfy. King size bed . Big tv. Selection of channels was meh, but you won't be in the room that much. The location is surrounded by amazing food. Breakfast. Lunch. Dinner. Delicious. Porto is a must. It's a longish walk to the historic stuff but a short uber/taxi ride. Fenway is down the street. One thing. The pillows are terrible. Hard. Flat.
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Date of stay: March 2020
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PRICE RANGE
$237 - $500 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
boston marriott copley place hotel boston, marriott boston
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
1144
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Frequently Asked Questions about Boston Marriott Copley Place
Which popular attractions are close to Boston Marriott Copley Place?
Nearby attractions include Boston Public Library (0.2 miles), Back Bay (0.2 miles), and Newbury Street (0.2 miles).
What are some of the property amenities at Boston Marriott Copley Place?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Boston Marriott Copley Place?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Boston Marriott Copley Place?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Boston Marriott Copley Place?
Conveniently located restaurants include Saltie Girl, Atlantic Fish Co, and Sorellina.
Are there opportunities to exercise at Boston Marriott Copley Place?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Boston Marriott Copley Place?
Yes, dry cleaning and laundry service are offered to guests.
Does Boston Marriott Copley Place offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Boston Marriott Copley Place?
Many travelers enjoy visiting Longfellow House Washington's Headquarters National Historic Site (3.2 miles), The Printing Office of Edes & Gill (1.5 miles), and Old North Church & Historic Site (1.8 miles).
Is Boston Marriott Copley Place accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.