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Rock Haven Terrace Motel

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20 Reviews from our TripAdvisor Community

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Showing 20: English reviews
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 7, 2016 via mobile

WORST PLACE EVER! If you like a cockroach surprise in your bedsheets, a disgusting garbage smoky smell in the non-smoker room, dirty room and bathroom, no wifi in room in contrast to advertisement, no provided showergel/shampoo and an extra NASTY, ridiculous and unfriendly NO REFUND service policy when trying to escape this place after discovering the room and realising the... More 

Helpful?
3 Thank Felix R
Beaufort, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 1, 2016

This place was not safe in anyway. After driving five hours it only took three minuets to go and demand my money back. There is a no refund policy and the lady did not want to refund our money until my husband took her and showed them the drug paraphernalia all over the room. Also two doors to enter our... More 

Helpful?
3 Thank ladymara31

Travelers are raving about these Asheville hotels

Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 27, 2016

Granted, I spent very little time in this motel during my visit, but it was fine for sleeping at the end of the day. The room was the family suite with 2 beds, and only one of the rooms had an AC unit, so the second room would get quite hot in the afternoon. The room was clean but had... More 

Helpful?
Thank Erin L
Chapin, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 19, 2016

Pride of ownership does not exist here.. Ive never been in a more disgusting place anywhere in the US.. I actually thought I was in Delhi or some other 3rd world cesspool instead of Asheville... The sink won’t drain. Hole in the bathroom door stuffed with toilet paper. Outlets with no covers. Im sure it was a really nice place... More 

Helpful?
1 Thank JerseyJoe123
Marietta, Ohio
Level Contributor
120 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed May 30, 2016 via mobile

I've visited all 50 states and stayed at some bad hotels here and there but this one is definitely one of the dirtiest and most outdated for the ridiculous price we paid for it. Would never recommend it even though it is indeed very close to Asheville. Save your money and time and look elsewhere.

Helpful?
2 Thank ginger2003_98
1 review
Reviewed May 30, 2016 via mobile

This was the WORST hotel I've ever stayed at!!!! The chairs were filthy. The bathroom had another door connected to it and it had tape to hold it shut. I was afraid to go to sleep because I didn't know if anyone would break in through that door. WILL NEVER STAY THERE AGAIN AND WILL NOT RECOMMEND THIS TO MY... More 

Helpful?
Thank Janice K
De Queen, Arkansas
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 25, 2016

We checked in and left for dinner. When we came back, they informed us we were in the wrong room and we had to repack or stuff and move. The room they moved us to was really bad. The people next to us were loud and arguing. The heat could not be adjusted, so it was either burn up or... More 

Helpful?
2 Thank Cynthia M
Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 12, 2016

I’m writing this comment in order to share my very bad experience with this motel. My friend and I were excited to visit Asheville for a weekend and we thought that spending a weekend in this motel rated 5.4 would be great. At the arrival, the woman at the reception who spoke a very bad english with a thick indian... More 

Helpful?
5 Thank Maximilian W
Birmingham, Alabama
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 23, 2016

My family likes supporting quaint small non-chain hotels. Our choice of Rock Haven was a big mistake. The room we stayed in was an absolute dump. The bed spread was stained and dirty. The room smelled terrible. And after a strong evening rain, the room leaked water throughout the back next to the bathroom. I should have suspected this happens... More 

Helpful?
Thank Patrick B
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 12, 2015 via mobile

It was a busy weekend in Asheville. Columbus Day, as well as, their Oktoberfest and so many of the hotels I normally stay in (holiday inn, courtyard, etc.) were either booked or too expensive. This motel was charging $136, which is more than I've paid to stay in one of the chains, but it was all that was available. My... More 

Helpful?
2 Thank Joseph W
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Rock Haven Terrace Motel

Address: 1464 Patton Ave, Asheville, NC 28806-1740
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $76 - $111 (Based on Average Rates for a Standard Room)
Number of rooms: 22
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Questions & Answers

Questions? Get answers from Rock Haven Terrace Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The family suite was better than the other rooms we were offered.”
 of 5 bubbles erinl196, Jun 27, 2016 | Read review
“The WiFI only works if you stand outside the owners room ..”
 of 5 bubbles JerseyJoe123, Jun 19, 2016 | Read review
“The motel was so bad that my husband and his friends drove the rest of the way into Charlotte that night.”
 of 5 bubbles jeanneB, Jun 30, 2015 | Read review
“Very comfortable bed and good clean room.”
 of 5 bubbles giznbax, Oct 30, 2014 | Read review
“Stay somewhere else (unless you are stuck like I was).”
 of 5 bubbles shinysideup2day, Jan 2, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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