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Holiday Inn-Asheville Biltmore West

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Holiday Inn-Asheville Biltmore West
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399 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Soddy Daisy, Tennessee
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stay at Holiday Inns often and found this one to be especially comfortable and convenient. The front desk staff was hospitable and helpful. We will definitely stay there again when we visit Asheville and highly recommend it to other travelers.

Helpful?
Thank Lee M
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to share your five-star experiences with fellow travelers. We are thrilled to hear that you enjoyed your stay so much that you will be returning, and we offer our sincere thanks for giving your personal recommendation! More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I can't believe that a hotel that costs over $200 per night does not have a refrigerator or microwave! The breakfast was greasy and bland. They were out of razors and the air conditioner rattled! There were some positives though. The room service food was excellent, the beds were comfortable, and the room was clean. I am glad that I... More 

Helpful?
Thank Nope N
Jacksonville, Florida
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was a great value. For the price of a true budget hotel you get an indoor/outdoor pool, jacuzzi, bar and restaurant. There are about eight rooms on the first floor that open to the huge atrium in which the pool, jacuzzi, and lobby are all located, and off of which are the bar and restaurant. I stayed in... More 

Helpful?
Thank JacksonvilleFL1966
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for sharing your five-star experience! We are thrilled to hear that you and your family thoroughly enjoyed your stay. We wish you safe travels and hope to see you again during your next visit to Asheville! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

My family, 3 daughters (7, 8 & 12) and wife decided to do a "stay cation" since we only had a couple days off and didn't want to spend it on the road. We wanted to be together and stay somewhere with a pool and cable tv (Disney Channel & HGTV) and chill. I called this Holiday Inn which was... More 

Helpful?
1 Thank Vintageasheville
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

We sincerely regret that this policy sometimes has the effect of inconveniencing those of our neighbors who are truly only in need of a few nights' stay for legitimate reasons. However, this policy in place to prevent and deter the types of criminal activity and safety issues that arise in hotels that do not have these precautions in place. Many... More 

Statesville, United States
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I travel on business every week and usually stay at this hotel at least twice per month. The staff is always nice, pleasant and accommodating. They have even offered to allow me to pick my own room because they are from familiar with me since I am a repeat guest. I have always found my rooms to be clean and... More 

Helpful?
Thank Laura K
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you, Laura, for sharing your experience with fellow travelers. Hands down, the most rewarding aspect of being in the hospitality industry is getting to hear back from the people whose lives we are able to impact in a handful of small ways every day. We wish you safe travels, and we look forward to welcoming you back next time... More 

Augusta, Georgia
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Right upfront I should tell you we are spire elite (the highest tier of the IHG rewards program. We travel more than we are home) As far as holiday Inn hotels go we've had our share of the great and the terrible. This falls right in the middle. I would give 2.5 starts if I could (but since I believe... More 

Helpful?
Thank hannahmomofmany
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

We thank you for your feedback and assure you that it will be shared with management to see that they are aware of these issues, as we want to ensure that we remain focused on the aspects of our property that matter most to our valued guests. We are thrilled to hear that our staff made such a positive impact... More 

Tampa, FL
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here with my son and one of his friends prior to camp drop off the following day. I chose this hotel over others, comparably priced (relatively expensive for the quality but I think that is driven by camp drop off and Asheville demand) because I thought the boys (11) would enjoy the indoor / outdoor pool. The outdoor... More 

Helpful?
Thank tampamum
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for your feedback. Please be assured that we do take these issues very seriously, and your comments will be shared with both management and staff to ensure that these types of problems are resolved. We hope this experience will not deter you from choosing to stay with us again, so we can provide you with the type of... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a nice hotel. Breakfast was good. Staff was friendly. Only thing I can find to complain about was the room with a view was actually have parking lot half view. Over all it was nice and I would stay again

Helpful?
Thank A TripAdvisor Member
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location! We look forward to welcoming you back during your next stay. More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a full day of driving, we were looking for a decent hotel, right off the highway, where we could crash for the night. The Holiday Inn was perfect. The rooms were clean, the staff was friendly, and the bedding was some of the most comfortable bedding I've ever slept on. It was very reasonably priced and we even got... More 

Helpful?
Thank Crab_Hunting_Girl
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to share your experience with fellow travelers! We hope you will have an opportunity to return to the Asheville area, so you can see the local sights and enjoy all the amenities we have to offer. More 

pringle
Level Contributor
12 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel took us awhile to find but when we stopped to ask for directions little did we know it was right next to us ! Who ever gave my husband directions obviously didn't know either 😞. So off went.....an hour later we were back where we started ! We were like " (omg r u kidding me ? )".... More 

Helpful?
Thank ppiazza008
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for reviewing our location. We are so glad that we were able to provide you with an enjoyable, relaxing stay after your long drive! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Escape to the Mountains at Our Asheville, NC Hotel Come stay at the new Holiday Inn Hotel Asheville - Biltmore West and rediscover yourself in the Blue Ridge Mountains. Our hotel in Asheville is a place of relaxation and rejuvenation near the popular downtown area and just 11 miles from the Asheville Regional Airport (AVL). While lodging in Asheville, hotel guests will find many attractions nearby, such as the lovely Biltmore Estate, NC Arboretum and the arts district of downtown Asheville. Our hotel is also located near the Blue Ridge Parkway and Chimney Rock State Park, so you can experience the majestic Blue Ridge Mountains and discover waterfalls, hiking trails and rustic stops beyond the city limits of Asheville. Lodging in our hotel also provides business travelers with an ideal location near Thermo Fisher Scientific, First Step Farms, Slosman Corporation and other businesses in Asheville. Our accommodations offer over 4,700 square feet of flexible meeting space and a convenient on-site business center. We go beyond ordinary Asheville hotels to offer premium services like guaranteed wake-up calls, a breakfast bar, a fitness center and free high-speed, wireless Internet access. You can take a dip in our heated, indoor/outdoor pool and unwind with dinner and drinks at 435 Grill. We invite you to discover exceptional comfort at the Holiday Inn Hotel Asheville - Biltmore West. ... more   less 

Additional Information about Holiday Inn-Asheville Biltmore West

Address: 435 Smokey Park Hwy, Asheville, NC 28806-1028
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $110 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn-Asheville Biltmore West 3*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Hotwire, Odigeo, Priceline and Travelocity so you can book your Holiday Inn-Asheville Biltmore West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn-Asheville Biltmore West Hotel Asheville
Asheville Holiday Inn
Hotel Style:
#25 Family Hotel in Asheville
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