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This past week my brother made arrangements for my husband and myself to share a double room, and he and his wife also stayed there, to celebrate mom’s 97th birthday. I do not know what drew my brother to this hotel, it was a total...More
Thank Carol S
Response from BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / AshevilleResponded today
Dear Carol S,
Thank you for your feedback. We are disappointed to learn that you did not enjoy your stay at our DoubleTree. We would like to share that we were in fact experiencing a large storm in the Asheville area during your stay that...More
I arrived to the hotel with my girlfriend and dog fairly late in the night. We we're greeted with water bottles, dog treats, a warm welcome, and 2 warm cookies! The staff were amazing and so welcoming. When we left we we're stopped by a...More
Thank Patrick G
Response from BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / AshevilleResponded March 8, 2018
Dear Patrick G,
Thank you for your review! We are thrilled to learn about your great stay with us while visiting Asheville! Thank you for your kind words about our friendly team members, our pet-friendly amenities, and of course our famous DoubleTree cookies! We look...More
Great hotel! Very friendly and helpful staff.
The warm cookies are delicious! Very clean and very quiet. We attended a reunion and everything was top notch. The food for our reunion dinner was delicious. The lobby area was warm and inviting for a place to...More
We had a military reunion here, great place to stay as you are real close to the Biltmore and the Village. Service is outstanding. Food and service at TGIF's is great. Hats off to the reunion staff that supported our event.
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We booked 3 days at the Double Tree Biltmore Village. Our first room was older and there was a strong carpet deodorizer smell that I didn’t detect so much until the middle of the night. I couldn’t sleep for my throat burning,etc. Thankfully, the next...More
The simplest way to turn left out of the hotels main entrance, onto Hendersonville Rd. A couple of blocks up the road Hendersonville Rd turns into Biltmore Ave and runs directly into the downtown Asheville.