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Holiday Inn Asheville - Biltmore East

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Holiday Inn Asheville - Biltmore East
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612 Reviews from our TripAdvisor Community

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Showing 610: English reviews
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for 1 night on our way to take our son to nearby Camp Rockmont. For us, the hotel was in the perfect location & liked that it was close to I-40 but not directly on the interstate, so we couldn't hear it. Our executive king room was spacious and included a refrigerator & microwave, which... More 

Helpful?
Thank Ann204
Cincinnati
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was clean and quiet. We were traveling with our dog, and have never found such a pet-friendly hotel before. Pets seemed to be located in one section of the hotel (with magnets on the door to alert staff) so if any pets had made noise (they didn't), it wouldn't disturb guests outside the area. Our room was comfortable... More 

Helpful?
Thank Seoh
Chapin, South Carolina, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We booked this hotel because of the view from the pool, and the price. Asheville can be very expensive, and we wanted to be close to the Asheville Outdoor Center; Sierra Nevada Brewery in Mills River, NC; and Downtown Asheville. Everything was clean, the staff was incredibly friendly, and even the other guests were super friendly! Our kids loved the... More 

Helpful?
Thank Melissa W
Sam M, Public Relations Manager at Holiday Inn Asheville - Biltmore East, responded to this review

Dear Valued guest, thank you so much for your kind words and your feedback about items that need to be addressed. We appreciate you and your family staying with us and hope that you all will return again soon. Sam McClure - Hotel Management More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This Holiday Inn provided my husband and I with everything we wanted. It has a pleasant staff, a comfy bed, a clean room, and breakfast included. The pillows and linens were of good quality and we both slept like babies. My only suggestion is that the bathroom should have a night light so you do not blind yourself when you... More 

Helpful?
Thank Collette M
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

So delighted to get back to our favorite place to stay in Asheville! The customer service here is the finest I've ever experienced. Everywhere you go there is a smiling face, a warm greeting and someone who wants to know how you are doing and it's not forced or automated. Everyone who works here is always smiling, friendly and helpful... More 

Helpful?
Thank Crystal A
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Family of 4, 2 small children (7 & 5) in town for my best friends wedding. Stayed 3 nights. All in all this was a decent visit. Free breakfast, clean facilities, plenty of parking, friendly staff and decent options for breakfast/dinner at the restaurant. A few negatives. Dirty pool full of debris. They ran out of breakfast items everyday, the... More 

Helpful?
Thank Adam H
Atlanta, Georgia
Level Contributor
115 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property is well maintained and pleasant. Staff was very friendly and helpful. The breakfast buffet was very good. As with many hotels, the in-room air-conditioning units are loud. I kept the unit on during the day, but turned it off at night to sleep. The room stayed cool enough throughout the night. There is plenty of free parking and... More 

Helpful?
Thank letsgotochina
Lee Anne L, Group Coordinator at Holiday Inn Asheville - Biltmore East, responded to this review

Thank you for your wonderful compliments regarding your stay at our award winning Holiday Inn Biltmore East Hotel. We are glad you enjoyed our 9ft out door pool. We appreciate your feedback as our valued guest. And hope that you stay with us again when you are in the area. Sincerely, Sam McClure – Hotel Management. More 

MILTON KEYNES
Level Contributor
75 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't normally stay in US Holiday Inns as breakfast is normally extra and we always pick hotels with free breakfasts but this HI offered free breakfast so we stayed here. Very good hotel with friendly staff, comfortable spacious room and the breakfast was great too. Would certainly stay here again.

Helpful?
1 Thank Chris50259
Lee Anne L, Group Coordinator at Holiday Inn Asheville - Biltmore East, responded to this review

Thank you for your wonderful compliments regarding your stay at our award winning Holiday Inn Biltmore East Hotel. We appreciate your feedback as our valued guest. And hope that you stay with us again when you are in the area. Sincerely, Sam McClure – Hotel Management. More 

New Orleans, Louisiana
Level Contributor
6 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Booked a block of rooms for my daughter's wedding. Quoted rates weren't charged across the board even though booked through the link given to the bride. Desk staff was rude and could have cared less about the situation. I did loose it with the staff when I tried to pay for the clergy's room and they wouldn't tell me the... More 

Helpful?
Thank scb7253
IHGService, Guest Relations Manager at Holiday Inn Asheville - Biltmore East, responded to this review

Dear scb7253, I appreciate your review of your recent stay with us. Your comments are important as these will help us keep track of the things that we need to improve on. It is certainly regrettable that you found your last visit disappointing, most especially with the experience you had with your group reservations. I am also sorry for not... More 

Bad Lauterberg, Germany
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

The rooms are nice and the complimentary breakfast is good. However, the wifi hardly worked in my room (signal too weak) and the loud ventilation in the bathroom was running all day and night long and could not be switched off. Note that the hotel is pretty far from Asheville Downtown.

Helpful?
Thank Nils H
Lee Anne L, Group Coordinator at Holiday Inn Asheville - Biltmore East, responded to this review

Thank you for staying at the award-winning Holiday Inn Biltmore East! We appreciate your detailed feedback as our valued guest. And we sincerely apologize for any issues that you incurred during your stay with us. Your comments are extremely important and we take these items very seriously. As we continue to improve our facility, we hope that you will choose... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the award-winning Holiday Inn Biltmore East hotel, Winner of the 2015 Quality Excellence award! Our hotel provides the warmth and charm of a mountain lodge with the quality and legendary service that you have come to expect from a 4 or 5 star hotel. We are conveniently located on I-40 at Exit 55, nestled in the Blue Ridge Mountains, and within minutes of the area's most popular local attractions: Biltmore Estate, the Blue Ridge Parkway, Historic Downtown Asheville, Chimney Rock Park, Antique Malls, Black Mountain, Warren Wilson College, VA Hospital, and across the street from Billy Graham's Training Center, 'The Cove'. We also offer free, hot breakfast and free internet for all of our guests. You can enjoy our spacious mountain view rooms that overlook our scenic, seasonal heated outdoor pool and Asheville's Blue Ridge Mountains. Traveling with your pet? Just ask for one of our pet friendly guest rooms with only a $35.00+tax pet fee per night. We look forward to hosting your hotel stay! ... more   less 

Additional Information about Holiday Inn Asheville - Biltmore East

Address: 1450 Tunnel Road, Asheville, NC 28805
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $131 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Asheville - Biltmore East 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Asheville Biltmore East Hotel Asheville
Asheville Holiday Inn
Hotel Style:
#14 Romantic Hotel in Asheville
#15 Family Hotel in Asheville
#26 Business Hotel in Asheville
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