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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
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1,103 Reviews from our TripAdvisor Community

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Showing 1,098: English reviews
Raleigh, North Carolina
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I have nothing negative to say about this hotel except our king suite could have been lit a little better. Otherwise, fantastic room, bed was super comfy, suite was very clean, front desk people were very nice and helpful, breakfast was fine. Location is good - a quick ride to downtown. Uber cost about $6. We will definitely stay here... More 

Helpful?
Thank Lee M
United States
Level Contributor
365 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

it is a little hard to find but the rooms are very nice and it is a quiet building , i was disappointed in the choices for breakfast. the elevator is toward the back of the building which was interesting...they have a lovely indoor pool.

Helpful?
Thank drudol
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Jerry was very helpful, both on the phone making reservations in the summer, as well as at the desk when we checked in. He also had good restaurant suggestions. Kumud (sp??) was also helpful at the desk, helping get started printing out our boarding passes, and when we checked out. Our group of 8 college friends as allowed to use... More 

Helpful?
Thank William H
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear William H, I can't begin to tell you how much we enjoyed reading this review that you had a wonderful time with us. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Wow!!thank you so much for compliment to our... More 

Trenton, Florida
Level Contributor
107 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We rented two of the king suites for a visit to Biltmore. The rooms were clean and nice. The "free" breakfast was a typical "free" breakfast. We ate there one morning, but not the second. The motel had a weight room and a pool, but we did not use them. There seemed to be only one elevator, but that was... More 

Helpful?
Thank FlaEngineer
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear FlaEngineer, Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. In the future the front desk can help with parking anytime you have trouble and We look... More 

Durham, North Carolina
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Friendly service, complimentary breakfast, and they had coffee at all times which was a plus mid afternoon when you need a "pick me up" before dinner reservations. Newer hotel, clean rooms, nice bathroom, had what looked like a pretty nice workout area and indoor pool, but didn't get a chance to take advantage of it... Interesting room layout, with a... More 

Helpful?
Thank ExecutiveFamily
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear ExecutiveFamily, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We greatly appreciate the... More 

Madison
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel, new construction, very convenient location just 10 minutes from the Biltmore. Good heated pool with separate hot tub. Rooms were your average hotel room...the cable TV took a while to pick up a signal sometimes. Breakfast was pretty good with good variety (eggs, biscuits, potatoes, yogurt, oatmeal, waffles, pastries, etc) Staff was great and helpful with directions and... More 

Helpful?
Thank Brian W
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Brian W, We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Thank you for your compliments to our breakfast layout which you liked it and We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us... More 

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Near Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805-1844
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $114 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) 3*
Number of rooms: 74
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Also Known As:
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn Asheville
Asheville Country Inn
Hotel Style:
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#14 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
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