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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
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1,049 Reviews from our TripAdvisor Community

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Showing 1,044: English reviews
Dover
Level Contributor
112 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed in a room on the fifth floor, facing the front. The room was clean, well maintained and quiet! The entire hotel was also clean and well maintained. The hotel is less than a mile from downtown Asheville which is very interesting and has some great restaurants, stores and sights. The hotel is about three miles from the Biltmore... More 

Helpful?
Thank DoverJungleboy
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We... More 

Youngstown, Ohio
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here while passing through Asheville on the way to Ohio from Orlando. Nice clean hotel with free breakfast in am. I would definitely recommend this hotel for the price. Close to downtown Asheville as well.

Helpful?
Thank cruiselvr4251
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and breakfast offered at our hotel. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip. More 

Loveland, OH, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

I was very pleased with the friendliness of the staff at Country Inns & Suites. Our Kind Suite was very spacious, clean, maintained, and our bed was extremely comfortable. Extra pillows and blankets are provided should your preference be something other than what was provided. I recommend this hotel - Asheville, NC on Tunnel Road, and will stay at other... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Linda S
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the... More 

Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel for three nights. The beds were comfy the rooms were clean and the breakfast was hot. The front desk lady from Texas was very helpful in showing us some of the local attractions that we should see. We enjoyed how close it was to the Biltmore and the price you can't beat. I am very... More 

Helpful?
1 Thank Kidsgrowing
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. It means a lot to us that you've allowed us to... More 

Florida
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 4 nights here for a quick little Asheville getaway. I was deciding between 2 different hotels in the area and chose this one based on all the positive reviews. So glad I did! An excellent hotel for the price. The front desk staff was always helpful. We were having such a great time that we decided to extend an... More 

Helpful?
1 Thank kwalters2k
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Thank you for your rating of the five... More 

St. Joseph
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We are from central Illinois doing a two day visit to Ashevill. A two night stay as we went to Builtmore, desk people was all friendly and informative. Rooms was clean and comfortable. A short review is so much better then a long one, because a long review means you have a lot to say, usually bad. Any needs or... More 

Helpful?
Thank Doc523
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. On behalf of our entire staff, we thank... More 

Dixon, Illinois
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family and I were visiting Asheville and chose to stay here. It is in a great location and minutes from downtown. The salt water pool and hot tub were a nice distraction for the kids. The hotel is clean and well maintained. My only complaint is that we had our do not disturb sign hung outside our door and... More 

Helpful?
Thank lknvrb4
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping. I do apologize for the disturbance of your rest, and we appreciate that you have let us know about this inconvenience. We are working to take care... More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 1 week ago

Good location - close enough to downtown to Uber in as needed. Clean room and facilities. Nice pool. Very friendly staff. Very nice hot breakfast (waffles, cereal, eggs, etc) - definitely a value. The only complaint I have is that the pillows were really uncomfortable, but I'm also picky.

Helpful?
Thank Melissa D
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated! We are... More 

Virginia
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Best price in the area and a good choice. Breakfast included - not the best eggs and sausage ever but adequate. Many other food choices were available so everyone was happy. Pool and hot tub were great and in good clean condition. Room was clean and also in good condition. I was concerned about all of the security cameras in... More 

Helpful?
Thank carolinacalm
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price.I am very pleased to learn that you enjoyed the breakfast offered at our hotel. It means... More 

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Near Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805-1844
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $118 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn Asheville
Asheville Country Inn
Hotel Style:
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#14 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
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