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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
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1,248 Reviews from our TripAdvisor Community

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Showing 1,243: English reviews
Start your review of Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
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Ocean Isle Beach, North Carolina
Reviewed 5 days ago NEW

very nice hotel. Evening manager very helpful with restaurant recommendations and accomodating our request. Bath could be much safer if had a hand rail, safety bar. Lavatory juts out beyond cabinet with sharp 90 degree angles.

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Helpful?
Thank clarasmith113
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear clarasmith113, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. Your comments on how we can further improve upon the guest experience are also very helpful to us. On behalf of our entire staff, we thank you for your business...

HOTEL’S FAVORITE REVIEW
Reviewed March 19, 2017 via mobile

We finally made it to Asheville to see the Biltmore. I wanted to find a place not too far from it. The hotels on site were a bit too pricey for me for a quick weekend trip. This hotel was more than adequate. The room was clean and fresh. The hotel staff was very nice and helpful. We had a...

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Helpful?
Thank Lisa-OH
About Hotel's Favorite Review
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Lisa-OH, Thank you for taking the time to let us know how you enjoyed your stay with us! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. On behalf of our entire staff,...

Reviewed 5 days ago NEWvia mobile

We spent the night here on our way to Charleston. We take long road trips and pick hotels on the drive so we just happened upon this one. Not only was it crazy affordable, the staff was super friendly and the room was clean. The beds were comfortable too! It was a great location in relation to downtown and the...

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Helpful?
Thank Heidi P
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Heidi P, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We look forward...

Blountville, Tennessee
Reviewed 6 days ago NEW

My daughter has clinicals 2 days/wk at Mission & we live about 1 1/2 hrs away. We needed a reasonably priced, CLEAN, place to stay. Country Inn & Suites is our home away from home. We wouldn't dream of staying anywhere else.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Mitzi D
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Mitzi D, We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. Thank you for your kind comments and 5 star rating and we look forward to your next visit!

Winston Salem, United States
Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank elizabethcL3000CI
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Orlando, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 847staceyv
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Fox Island, Washington
Reviewed 1 week ago

Looked this up on Expedia while at a restaurant in Asheville and booked it. It was easy to find, close parking, either a new facility or totally remodeled. The entry and lobby was very nice, the interior smelled nice and clean (not artificially hiding smells). The room was nice, tastefully decorated, very clean, comfortable and quiet. There is a small...

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Helpful?
Thank labrew2017
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear labrew2017, Thank you for taking the time to let us know how you enjoyed your stay at the Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) Hotel. It is wonderful to hear of the great impression we made with our amenities and services. We can't begin to tell you how much we appreciate your five...

Reviewed 1 week ago

We stayed here for four nights towards the end of spring break. It's in a very convenient location for easy access to downtown Asheville, Biltmore Estate, and the highways for traveling to towns and attractions around the area. even though it's not within walking distance of downtown, there are restaurants closer by that are easy to walk to. The hotel...

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Helpful?
Thank Shaaybo
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Shaaybo, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Your comments have been...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

My husband and I stayed here for our anniversary trip to the Biltmore. The hotel was newly updated and very clean! It is located about 5-7 minutes from the Biltmore. The only complaints I have were that the bed was not good for someone with a bad back. The water pressure wasn't great either. If you're wanting to stay close...

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Helpful?
Thank A TripAdvisor Member
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Guest, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our bed and water pressure. We appreciate your rating and are very glad that this annoyance didn't detract too much from your...

Lindenhurst, New York
Reviewed 1 week ago via mobile

We came into town and noticed this hotel is along hotel row on tunnel road. Very convenient to the center of all the breweries food and not far from the estate. This note has been renovated and it up to date. The beds are comfy and rooms are clean and spacious. They have a continental breakfast and cookies during the...

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Helpful?
Thank Kurlisue19
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Kurlisue19, I'm glad that you enjoyed your stay and that most of our amenities lived up to your expectations. I do apologize for the issues with the shower pressure and especially that we were unable to take care of that for you right away. Thank you for letting us know so we could have our maintenance address this matter....

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Near Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805-1844
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $122 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) 3*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Expedia, Carlson, Booking.com, Hotwire, Hotels.com, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn Asheville
Asheville Country Inn
Hotel Style:
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#14 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) staff and other travelers.
26 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay away from the elevator/vending machines.”
B6741FEdavidc, 5 weeks ago | Read review
“Be sure to ask for a room that doesn't smell bad.”
ledsmom, Mar 14, 2017 | Read review
“Back of the hotel faces a nice wooded area, and windows do open!”
lauraa776, Mar 13, 2017 | Read review
“Rm 216 was VERY quiet, even being next to the stairs. The door closed VERY slowly and quietly.”
larryv340, Mar 10, 2017 | Read review
“Stay on the back side away from the main road.”
O2985FUsandrab, Mar 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question