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Comfort Suites Biltmore Square Mall

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Comfort Suites Biltmore Square Mall
Comfort Suites Biltmore Square Mall
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562 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Charlotte, North Carolina
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is a very nice hotel close to attractions in Asheville area and right in front of the outlets. Great location and very clean rooms. The breakfast was good too. The front desk staff was very friendly and accommodating.

Helpful?
Thank akroger
Saint Louis, Missouri
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have heard a lot about Asheville but never made it there, so as we travelled by we decided to stop in for a night, and the Comfort Suites Outlet Mall on Brevard rd was perfect. Clean and easy to get to off of I-40 and I-26, we saved a couple hundred dollars versus the rooms downtown and paid $23... More 

Helpful?
Thank Ozdocgp
Rock Hill, South Carolina
Level Contributor
148 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

We used TripAdvisor to choose this hotel, and it was a good "choice." The location is convenient to the highway but we heard no highway noise. The hotel is on the perimeter of the Asheville Outlets (which replaced Biltmore Square Mall). We were checked in by a very busy but outgoing and friendly young lady at the front desk; she... More 

Helpful?
1 Thank Dan556
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

5-story brick building at the edge of a mall parking lot -- setting is not attractive. Convenient to I-26 -- took us 20 minutes to drive to Biltmore (the purpose of our visit). A seafood restaurant next door, and easy walk to Taco Bell and McDonald's. Nice "Italian" restaurant across the street, also a convenience store as part of a... More 

Helpful?
Thank jakeadler
Concord, North Carolina
2 reviews
2 of 5 stars Reviewed 1 week ago

I'll start with the good. The room was clean and we felt that the area was safe. We were 3 women traveling together so that was important. Now to the bad - bathroom was tiny. It was hard for all of us to get ready at the same time. Beds are tiny. A little farther from downtown Asheville than we... More 

Helpful?
Thank beachl0ver3
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are very sorry that we were unable to assist you in getting a taxi. We will address that with our staff. We do hope that you will stay with us again! More 

Chapel Hill, North Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

Thumbs down for Comfort Suites Hotel Outlet Ctr at 890 Brevard Rd in Asheville NC. Kids manning the desk are personable and public areas and breakfast are nice but, room had black mold on bathroom ceiling and in AC unit. One of beds had been made up dirty. Tried for 5 hours starting 20 minutes after check in to get... More 

Helpful?
Thank melanic24
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are very sorry to hear that you were unhappy with your stay. Our Front Desk Manager and our Front Desk Agents did speak with you more than once. We regret that you were dissatisfied with your stay and resolution. More 

Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Comfort Suites are the hotels we seem to be liking more and more these days and this one just goes to prove why. The staff was friendly and attentive. Hotel looked great, the room was clean and comfortable. We've stayed at a couple of other brands and not had beds as comfortable as these, they were just right. Don't worry,... More 

Review collected in partnership with Windows 10 app

Helpful?
Thank Thomas C
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review. We are very happy that you enjoyed your stay with us! More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel for the price with extremely friendly staff (above what I would expect) it was a little farther away from downtown than what we had thought when we booked online but that was really our own fault for not looking at a map. Still just a ten minute drive and we had a nice view if you looked over... More 

Helpful?
Thank Devin H
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your business and your review! We hope to see you again soon! More 

Johnson City, Tennessee
Level Contributor
270 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This seems to be an older hotel but it was clean, convenient, and staff were friendly. I stayed here one night for a conference. It only had one elevator which made for some wait time. Our room smelled a bit musty to me but a friend thought it was possibly a carpet cleaner smell. All-in-all I slept comfortably so while... More 

Helpful?
Thank LeslieinTN
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for sharing your experience with us! We hope that you will stay with us again! More 

Hilton Head, South Carolina
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Spent a few days in Asheville to cool off from the heat of S.C. and wanted a reliable hotel in a convenient location. That is exactly what you find with Comfort Inn and Suites in The outlet mall. Very convenient to major roads and restaurants. Nice to have the outlet mall as a place to shop and take an early... More 

Helpful?
Thank lawrenceh24
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review! We are glad you enjoyed our hotel! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 

Additional Information about Comfort Suites Biltmore Square Mall

Address: 890 Brevard Rd, Asheville, NC 28806-2206
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $95 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
Number of rooms: 125
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
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