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Comfort Suites Biltmore Square Mall

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Comfort Suites Biltmore Square Mall
Comfort Suites Biltmore Square Mall
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552 Reviews from our TripAdvisor Community

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Showing 546: English reviews
North Carolina
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed 2 nights here at this older property that has been rebranded as a Comfort Inn. As an older property, bathrooms are very small with no exhaust fan which creates a steam problem after showering. Free Wi-Fi did not work either day...grass around the property at about 5" could have used a mowing. Breakfast items not up to par with... More 

Helpful?
Thank HoosierCruiser
Orland Park, Illinois
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Here are the pros: *Great check-in service with very friendly staff *Comfortable beds and pillows *Nice size room with refrigerator, coffee maker and microwave *Great location next to outlet mall Here are the cons: *Sofa had stains on it which I'm assuming was from a pet (we stayed in a pet-friendly room) We were charged extra for our dog. The... More 

Helpful?
Thank Debbie1757
Greenwich, Connecticut
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed one night at this hotel and the staff was very friendly, the rooms were clean and spacious. The location right next to the outlets was nice for shopping and easy to walk to. Breakfast was good and there seemed to be a larger selection than most which was pleasant. I would definitely recommend this hotel.

Helpful?
Thank cgonska
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night, we were on a road trip home from the Outer Banks in NC. The hotel is easy to find. Parking lot access is OK, it is located near an outlet mall and a very busy highway. We checked in and we're given a room on the third floor. The hotel has only one elevator, it should... More 

Helpful?
Thank Travis B
Raleigh, North Carolina
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel beginning of August. The chain calls this hotel "Comfort Suites Outlet Center" The check in process was easy, the staff were amazing, the breakfast was plentiful and an easy process. This hotel is PET FRIENDLY and they mean it. Took my two dogs and they were treated as if they were human guests (which as far... More 

Helpful?
Thank Sratts
Wilkes-Barre, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We stayed july 16th, checked out on the 17th. Our hairdryer didn't work so we called down to the front desk and they said they would have maintenance come fix it. Ok great. The maintenance man came while we were at breakfast. We were gone for about 20 minutes. Came back and immediately noticed my ipad was not where I... More 

Helpful?
1 Thank ages22
Lexington, Kentucky
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived after a 4.5 hour drive, shopping and dinner and were dreadfully tired when we pulled in. It was about 9pm when we checked in and we had to be at the airport by 630am, so we were just hoping to lay our heads down and sleep in comfort. Check-in was fast and easy. The lobby is very inviting.... More 

Helpful?
1 Thank 2ppltraveling
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for sharing your experience with us. We are happy that you enjoyed your stay and we look forward to welcoming you back. More 

Gainesville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The Comfort Suites at Biltmore Square was our host hotel for our annual family reunion and it was the BEST. The accommodations were excellent. The staff were very accommodating. The management and Director of Sales exceeded our expectations in every way. I highly recommend this hotel for a night or several with a large group like we were.

Helpful?
1 Thank Trav4lerB
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy that you enjoyed your stay with us! We appreciate your business and enjoyed having your family with us! We hope to see you again soon! More 

Matthews, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Courtney is the best front desk agent I think I have ever met! She was so polite and attentive and just plain nice. The room was comfortable except for the humidity. We think something was wrong with the A/C and it felt humid, almost wet the whole time we stayed. We should have said something before we checked out. We... More 

Helpful?
1 Thank Jennifer W
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review. Courtney will be delighted to read your kind comments. We are sorry that your room was humid. We have been having unusually humid weather for our area. Please stay with us again! More 

Houston, Mississippi
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 22, 2016 via mobile

We stopped in for the night and enjoyed walking to the outlet shopping center and my girls loved relaxing in the jacuzzi. There was a nice pool and good breakfast as well. The breakfast had more of a variety than many I have had. Wonderful stay!

Helpful?
1 Thank TopperTeacher
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy that you enjoyed our location right next to the Outlets! We hope that you will stay with us again! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 

Additional Information about Comfort Suites Biltmore Square Mall

Address: 890 Brevard Rd, Asheville, NC 28806-2206
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $94 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
Number of rooms: 125
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
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