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About
#34 of 82 hotels in Asheville
Location
4.7
Cleanliness
4.8
Service
4.5
Value
4.0
Stay at Village Hotel on Biltmore Estate(R) and enjoy a casual way to experience America's largest home(R) in the heart of Antler Hill Village. Experience Biltmore's celebrated hospitality with a welcoming home base to explore 8,000 acres of Blue Ridge Mountain beauty. Near to dining, shopping, and the Winery, the charming décor reminiscent of estate farmhouses and cottages and lively gathering spaces put you in the middle of all there is to do.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Children's playground
Parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Horseback riding
Evening entertainment
Fishing
Karaoke
Patio
Walking tours
Board games / puzzles
Children Activities (Kid / Family Friendly)
Highchairs available
Business Center with Internet Access
Conference facilities
Meeting rooms
Couples massage
Facial treatments
Manicure
Pedicure
24-hour security
Newspaper
Non-smoking hotel
Outdoor furniture
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Cable / satellite TV
Walk-in shower
Seating area
Telephone
Wardrobe / closet
Iron
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English
Hotel links
Location
48Car recommended
Grade: 48 out of 100
569Restaurantswithin 5 miles
333Attractionswithin 5 miles
Contact
207 Dairy Rd, Asheville, NC 28803-5901
Getting there
Rental CarsSee rental cars from $27/day
933Reviews36Q+A100Room tips
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The Village Hotel is a more affordable alternative to the Inn, especially during their winter specials and on weekdays. It is located right next to Antler Village with its shops and eateries. I love the convenience to the Biltmore Estate and that we did not have to go on and off the property. There is plenty of parking. You can pretty much roam the property and take the hiking trails as well as visit the gardens and gift shops up at the house. It is a short drive up to Lot C where you can get a shuttle to the house. We chose not to go inside the house for this visit. The king room that we had was clean and had a high ceiling which made up some for the small size of the room. My main complaint with the room was the noisy heating unit. It had buzz that was very noticeable every time the heating unit would come on. Also the bathroom fan was very noisy. On the last night of our stay the sliding bathroom door came off the track and in the process of trying to get it back on it got stuck halfway open. The eating choices are limited in the evening so be prepared to pay a lot if you use the Village Social Restaurant or the Inn Restaurant. Cedric’s Restaurant in the Village was closed the days we were there (Sunday and Monday). There are several eating places close to the entrance if you want to drive off the property. Overall we enjoyed our stay and hopefully the management will address the issue with noisy motors. …
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We got a weekend deal here for our first stay. We were on the first floor of the Village Hotel. The room was really cool and well set up. Looked like it had been updated recently. Lots of amenities included. The shower was great and the bathroom and room were very clean. It was a pleasant surprise to find that we could walk to the Antler Hill(?) Village from the hotel to see the shops and winery. Since we were there in February, several things were closed for the season or had very limited hours, especially food places, but we survived! :) It was a quiet, peaceful place with nice staff and nice clientele. I would stay here again for sure, especially for a deal price.
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Date of stay: February 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Sarah Denor, Revenue Management at Village Hotel on Biltmore Estate
Responded Feb 21, 2023
We are happy to hear that you enjoyed your stay at Village Hotel on Biltmore Estate! Thank you for sharing your kind words.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
For the price and being a Biltmore hotel.. very disappointed. We thought staying on site would be more helpful as my daughter and I have health issues. First off- luggage carts are tiny like the bottom of a grocery cart.. then room was not as clean and plush as expected. No available Sundries in hotel if you needed extra anything like Tylenol etc. No snack vending machines.. so do pack snacks if you have nightly medicine to take and or need to manage your blood sugars. No microwave except in lobby. Bedding ( horrible )- see pics. I’m literally comparing to Courtyard at Marriott where we usually stay ( not a fancy hotel like we expected) . Dinner was not served the second night in the hotel restaurant. That threw us off. The other restaurant Cedric’s pub refused takeout. Daughter has a heart condition and wasn’t up to sitting in a restaurant. The Social in the hotel allows take out but not open for dinner mid week.. our room felt like an unfinished room no pics on walls except leaning against the wall on table. Tables were nicked and looked awful in room. Dirt, dust and the door took BOTH of us to push open. Note if you have physical health issues, I do NOT recommend this hotel. Sold as 2 minute walk to Antler Village and Winery… Same distance if you just drive and park and stayed off site. We expected more from an on-site high priced hotel. Very disappointed.…
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Free shuttle service from Biltmore Estate parking area was nice. Plus our driver to the Estate...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
You will enjoy your stay for sure, but what is more important is how they handle a problem and while I did have a problem, I sent them an email a week later and they immediately resolved it beyond my satisfaction, which states a lot about how they value you as a guest. I highly recommend this hotel, for it is clean, comfortable and a fun place to stay.
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Date of stay: January 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Owner at Village Hotel on Biltmore Estate
Responded Jan 31, 2023
We are happy to hear that you enjoyed your stay at Village Hotel on Biltmore Estate! Thank you for sharing your kind words.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was clean, still beautifully decorated for Christmas, and so convenient for touring the Biltmore Estate. In January your eating choices for dinner are very limited so it would not be as convenient for a more extended stay. As far as we can see, this would be different at other times of the year. Rooms were comfortable with a desk and chair. Bathroom was a split style with the sink outside in the bedroom area so difficult to use at night without putting on a light. Staff was very pleasant and helpful. We would stay again.
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Easy Parking
Keurig Coffee in Room
Limited Food Choices in January
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Owner at Village Hotel on Biltmore Estate
Responded Jan 31, 2023
We are delighted to hear you enjoyed your stay at Village Hotel on Biltmore Estate and we appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the first time we stayed at the village. Previously we stayed at the Inn. This was a very nice hotel for the price. The Inn is twice as much and not twice at nice. The ambiance is kind of a farm house chic. We stayed in the double (with 2 double beds). The room was spacious and clean. The lighting could have been better as there was no overhead lighting in the room but just the sconces on the bed and the lamps on the dresser and desk. The bathroom was also clean and set up well. The fan in the bathroom was ridiculously loud. There is a cute little cafe in the lobby and a small fitness room on the first floor. It’s a fairly no frills hotel but they do have valet carts if you need them to get your luggage in your room. Just no valet to help you. The hotel is located right next to the shops and restaurants. Very convenient. I wish they had 2 queen size bed rooms as the double bed is so tight for 2 people. I will definitely stay here again.…
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: Parking is free right across the street.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Owner at Village Hotel on Biltmore Estate
Responded Jan 31, 2023
We value your feedback and appreciate you taking the time to share your experience. We hope to see you on the estate again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location on the estate grounds to tour all that's available. It's a short walking distance to shopping, food, walking paths and other activities. It's also a short drive to the Biltmore estate itself.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Owner at Village Hotel on Biltmore Estate
Responded Jan 31, 2023
We are delighted to hear you enjoyed your stay with us! We hope you are able to visit again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at the village hotel on average of twice a year since their opening. Unfortunately this last three visits were not up to the standards we expect from Biltmore, from ragged torn sheets, stained sheets, unclean coffee maker (old coffee grinds) moldy shower tiles, and this next one no fault of the hotel staff, a wad of sticky used tissues reshuffled into the tissue box, which was reported to the front desk immediately and their response was, oh, ok, sorry about that???? Seriously, may I have a new box of tissues please?? Just hoping they raise their standards again. We really do love the area.
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Date of stay: December 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Response from Guest Relations, Owner at Village Hotel on Biltmore Estate
Responded Jan 31, 2023
Thank you for your comments regarding your recent stay at Village Hotel on Biltmore Estate. We greatly appreciate feedback from our guests. We are sorry to hear you were not satisfied with your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were looking forward to going to the Biltmore to celebrate Christmas since we stayed there over the summer and had thoroughly enjoyed it. I made reservations in August at the Village Hotel for December 2nd-4th for two connecting rooms and confirmed this the day before the reservation. We arrived at the hotel about 11PM (after driving over 5 hrs) and were told our connecting rooms were not available but that two non-connecting rooms were. They also said that connecting rooms are not guaranteed but we were not told this over the phone (they actually confirmed we had them the day before). We have young children and prefer to be together rather than split up. They were unable to help us. Errors happen sometimes. In the past, if an error was made, other high-end hotels have offered some sort of token (room discount, breakfast, gift item, etc) to compensate for their error. The manager initially appeared to try to help us. When I mentioned that my wife and I needed to discuss what to do, he put on his coat, handed us off to his other associates, (who were completely uninformed as to the situation) and left. Apparently, his shift was over. Isn’t this supposed to be a “hospitality” industry? We subsequently got a room at a local Hilton where we were treated appropriately. They also guarantee connecting rooms ahead of time per the manager.…
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Date of stay: December 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes1 Repost
Helpful
Response from Guest Relations, Owner at Village Hotel on Biltmore Estate
Responded Jan 31, 2023
We are sorry to hear that your recent stay fell below your expectations. We apologize that you were disappointed with your overall experience at Village Hotel on Biltmore Estate. Please know that leadership at Village Hotel on Biltmore Estate reviews all guest comments and feedback on reviews. Thank you for bringing this concern to our attention so that we can make improvements in our service delivery.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed at the Village Hotel for 2 nights of a 4 night stay in Asheville. We really appreciated the Christmas decor in the hotel and the village. At check-in we were told that housekeeping is done every other day. By the end of the first day our 2 trash cans were full. I requested service on the second day and our room was cleaned. We just left a Courtyard hotel where housekeeping was done daily. A hotel if this caliber should have daily housekeeping. The room was clean and large. The best part of the stay was walking around the village with all the Christmas lights. It was so nice to have restaurants steps away from our room. I also liked the security of staying at the Village Hotel. All the staff that we encountered were helpful. I highly recommend the hotel.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guest Relations, Owner at Village Hotel on Biltmore Estate
Responded Jan 31, 2023
Thank you for choosing to stay on the estate. We are happy to hear you are satisfied with your visit to Village Hotel on Biltmore Estate.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$215 - $358 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
208
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Frequently Asked Questions about Village Hotel on Biltmore Estate
Which popular attractions are close to Village Hotel on Biltmore Estate?
Nearby attractions include Biltmore (1.9 miles), Asheville Gem Mine (3.4 miles), and Axeville Axe Throwing (2.8 miles).
What are some of the property amenities at Village Hotel on Biltmore Estate?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Village Hotel on Biltmore Estate?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Village Hotel on Biltmore Estate?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Village Hotel on Biltmore Estate?
Yes, free parking is available to guests.
What are some restaurants close to Village Hotel on Biltmore Estate?
Conveniently located restaurants include Jettie Rae's Oyster House, Jargon, and The Chocolate Fetish.
Are there opportunities to exercise at Village Hotel on Biltmore Estate?
Yes, guests have access to a pool and a fitness center during their stay.
Does Village Hotel on Biltmore Estate offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Village Hotel on Biltmore Estate?
Many travelers enjoy visiting Biltmore (1.9 miles), Thomas Wolfe Memorial (3.4 miles), and Biltmore Village (2.4 miles).
Does Village Hotel on Biltmore Estate have any great views?
Yes, guests often enjoy the mountain view available here.
Is Village Hotel on Biltmore Estate accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.