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    Four Points by Sheraton Asheville Downtown

    22 Woodfin St, Asheville, NC 28801-3022
    Hotel website
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    Savings alert: 10% below average rate
    Best prices for your stay
    07/05/2017 07/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $129
          $129
          $129
          Traveler (104)
          Room & Suite (77)
          Dining (19)
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          Overview
          • Excellent16%
          • Very good39%
          • Average27%
          • Poor12%
          • Terrible6%
          Travelers talk about
          Free Wifi
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Bar/Lounge
          Fitness center
          Multilingual Staff
          Pets Allowed
          Wheelchair access
          Business Center
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
          Offers from Four Points by Sheraton Asheville Downtown
          Special Offer: Breakfast for 2 Included
          Hotel deals
          Renaissance Asheville Hotel
          1,414 reviews
          #27 of 65 hotels in Asheville
           
          Hilton Garden Inn Asheville Downtown
          237 reviews
          #6 of 65 hotels in Asheville
           
          Hyatt Place Asheville Downtown
          459 reviews
          #18 of 65 hotels in Asheville
           
          Hotel Indigo Asheville Downtown
          1,528 reviews
          #20 of 65 hotels in Asheville
           
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (803)
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          There are newer reviews for Four Points by Sheraton Asheville Downtown See the most recent reviews

          381 - 385 of 803 reviews

          Reviewed August 4, 2014

          We booked this room for only one night. Service was very good and people were friendly. Walking into the lobby kinda gave you that Feeling of old. Trying to be open minded we proceeded. Got to the room we were immediately hit with the air,...More

          1  Thank debthom7
          Reviewed August 1, 2014

          Pictures are deceiving, this place is in need of a remodel. The furnishings are old and unclean looking. Location is fine. Had problems from beginning with reservation made through central reservation system, took hotel three days to correct my charges. Given one bed and reservation...More

          2  Thank BeSane
          Reviewed August 1, 2014

          I had made a reservation prior to reading several reviews of this hotel on Trip Advisor; only because this was the only Starwood hotel in the area that was available for the one night we needed a room (and I used Starpoints to pay). I...More

          Thank Brian A
          Response from Cesar H, Manager at Four Points by Sheraton Asheville DowntownResponded August 31, 2014

          Thank you for taking the time to complete the guest survey on-line. We always appreciate when our guests take the time to share their concerns with us as it helps us to improve our service. I would like to apologize for the issues you experienced...More

          Reviewed July 28, 2014

          This hotel is premium, if you like beer and food, and no driving this is the place, The chophouse has Jimm and Kenny 10 local beers on tap! Walk out restaurants curate mela posana chestnut lim ones 4-5 stars, 8 mins. Brewery's lab.jack in the...More

          Thank tsholes5
          Response from Jaime A A, General Manager at Four Points by Sheraton Asheville DowntownResponded July 31, 2014

          Thanks you for your review! We are indeed in the center of "Beer City, USA". Asheville has so much to offer and we are pleased you choose our property to explore our wonderful city! We hope to see you soon - possibly at one of...More

          Reviewed July 27, 2014 via mobile

          Found hotel to be very clean and good location to walking around downtown district. Good parking area and easy access to interstate for day trips. Found that renovation was undergoing but not an issue on my floor. Only negative was ac unit in room was...More

          Thank James S
          Response from Jaime A A, General Manager at Four Points by Sheraton Asheville DowntownResponded July 31, 2014

          Thank you! We pride ourselves on providing a very clean property. The renovations are indeed minimal and not invasive. We always consider guest impact and I am so glad our efforts reached you during your visit. Please come back and visit us soon! We'd love...More

          Renaissance Asheville Hotel
          1,414 reviews
          #27 of 65 hotels in Asheville
           
          Hilton Garden Inn Asheville Downtown
          237 reviews
          #6 of 65 hotels in Asheville
           
          Hyatt Place Asheville Downtown
          459 reviews
          #18 of 65 hotels in Asheville
           
          Hotel Indigo Asheville Downtown
          1,528 reviews
          #20 of 65 hotels in Asheville
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Pool
          • Free Parking
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Business Center with Internet Access
          • Meeting Rooms
          • Conference Facilities
          • Room Service
          • Dry Cleaning
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Pool
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • $129 - $325 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 149
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Priceline, TripOnline SA, Travelocity, Cancelon and getaroom.com so you can book your Four Points by Sheraton Asheville Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • North Carolina >
          • North Carolina Mountains >
          • Asheville
          • Also Known As
          • 4 Points By Sheraton Asheville Downtown ,
          • Four Points By Sheraton Asheville Downtown Hotel Asheville ,
          • Four Points Asheville Downtown ,
          • Best Western Asheville ,
          • Asheville Four Points ,
          • Asheville Sheraton
          Add Photo Photos
          Traveler (104)
          Room & Suite (77)
          Dining (19)
          Pool & Beach (4)
          Hotel & Grounds (71)
          Bathroom (18)
          Business Center & Event Rooms (1)
          Nearby
          Sponsored by:
          Hilton Garden Inn Asheville Downtown
          237 reviews
          .33 miles away
           
          Haywood Park Hotel
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          .34 miles away
           
          The Windsor Boutique Hotel
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          Renaissance Asheville Hotel
          1,414 reviews
          .11 miles away
           
          Nearby Restaurants
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          The Gourmet Chip Company
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          Nearby Attractions
          Thomas Wolfe Memorial
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          .11 miles away
          Asheville Community Theatre
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          .14 miles away
          Black Mountain College Museum and Arts Center
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          .15 miles away
          The Center for Craft, Creativity & Design
          8 reviews
          .15 miles away
          Questions & AnswersAsk a question
          john w
          Hello I would like the verify that you did not charge my credit card for the room . I waited out front for 10 minutes before yelling brought a clerk forward to register my extreme displeasure with the room and cancellation. Please vefiry that no charge was made for this room 325 on 5-23-2017
          May 30, 2017|
          Answer
          Response from john w | Reviewed this property |
          John wojtasinski
          0
          Votes
          Carolyn238
          OK, so I wrote a review of Four Points and the manager responded on TripAvisor. Then someone else wrote a review with a bad experience and the manager responded with the exact same response. I would say they do not take their reviews seriously if they can't even write a response personalized to the person making the review. Very poor customer service. Has anyone else received a standard scripted response to Four Points reviews?
          January 24, 2017|
          Answer Show all 4 answers
          Response from Angela S | Property representative |
          Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we... More
          0
          Votes
          Grace W
          How far away are you from the Billy Graham retreat at The Cove? (Porters Cove Rd)
          March 25, 2016|
          Answer Show all 2 answers
          Response from rh10mile | Reviewed this property |
          Can't answer that one.
          0
          Votes
          Room Tips
          "Do NOT stay at The Four Points, Sheraton, Downtown Asheville, NC."
          Read review
          "Go elsewhere Carlton suites in WA"
          Read review
          "Avoid 4th floor high numbered room if you want internet"
          Read review
          "Don't stay in a room facing the highway. Quite noisy."
          Read review
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