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Four Points by Sheraton Asheville Downtown

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Four Points by Sheraton Asheville Downtown
Four Points by Sheraton Asheville Downtown
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721 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Asheville Downtown
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Showing 715: English reviews
Chapel Hill
Level Contributor
103 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed October 24, 2014

Agree with some reviews that said - not what you expect from a Sheraton. It is an older building that I guess they tried to refurbish. One elevator - so if many people are coming/going takes a little bit. But for the price and location - good choice. The room itself was fine - nice bed, tv and ample size... More 

Helpful?
Thank pinapuna
Santo Domingo, Dominican Republic
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 20, 2014

I'm a big fan of Sheraton and I've stayed in dozens around the world. Four Points by Sheraton in Asheville is, in my opinion, the worst one! The phrase "putting lipstick on a pig" must have originated here. While I appreciate the effort to remodel and refurbish an existing structure, the hotel would have been better off starting from scratch.... More 

Helpful?
1 Thank Worrycrossroads
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Clearwater, Florida
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed October 20, 2014

I've stayed at this hotel on several previous occasions. I've also stayed at the Renaissance across the street. Both are excellent, but the Sheraton has a better price point. The location could not be better, close to the interstate but within easy walking distance of everything in the downtown area, free parking, free wi-fi in the rooms, friendly and helpfull... More 

Helpful?
Thank ClwMurph
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Marbella, Spain
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 16, 2014

And good value for money for its location. We had a newly refurbished room and bathroom which was lovely. A great location and only a few minutes walk into downtown Asheville. The reception staff were all extremely helpful and we found everyone to be extremely friendly. We originally had booked for 2 nights and extended our stay by a further... More 

Helpful?
Thank 119Karen
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Apex, North Carolina
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 14, 2014

This hotel has a great location but has a major down side. The Four Points is located downtown and is easy walking distance to galleries, shops and restaurants. The cleanliness and style of the rooms is also very nice (appeared recently renovated). The nightly rate is really good given this location and other features. Once I arrived, I found out... More 

Helpful?
3 Thank Foolycoolycurry
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Buffalo, NY
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 13, 2014

The hotel is under construction (and from previous reviews - it appears it's been a while now), so we were given a handicap accessible room on the first floor (aka the basement). We had a great view of a shipping container parked outside the window, but it did help to keep out the light and noise. The best part of... More 

Helpful?
Thank jlk2683
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 12, 2014 via mobile

Loved that it was sooooo close to all the downtown action. Woth three wedfing parties the hallways eere loud but rooms appeared to filter out most noise. Rooms are a bit small. Just us two and we felt a bit cramped. Loved the soap and shampoo dispensers in the shower and the soap dish at the sink. That is one... More 

Helpful?
Thank turtle_5tep5
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

San Diego, California
Level Contributor
172 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed October 11, 2014

We stayed at the Four Points for 2 nights on a weekend trip. The hotel's prime location, just at the north end of downtown and within 5-10 minutes walking distance of the heart of Asheville, makes it a great choice. Once parked there is no need to drive anywhere to get around the downtown area. The modest appointments of the... More 

Helpful?
Thank SelectTraveler
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Chesapeake, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 30, 2014

We stayed at this hotel due to its location to the downtown area. The staff was friendly and the facility was clean and well maintained. We enjoyed our time in Ashville the downtown are was fun. The staff was very helpful with our questions about the area.

Helpful?
2 Thank Ron M
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 28, 2014 via mobile

If it weren't in such a great location, I would rate this hotel even lower than a two... a room in the basement, where the laundry is done for the hotel, should NEVER be an option in ANY hotel. The basement hallway was hot, musty & smelly. The bathroom was nice, except that the floor was sticky. The card readers... More 

Helpful?
1 Thank Dottie Y
FourPointsAsheville, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Asheville Hotel is located Downtown and offers the convenience of a great location while being nestled among the Blue Ridge Mountains. We have a committed, lively staff and put our guest's needs first! ... more   less 

Additional Information about Four Points by Sheraton Asheville Downtown

Address: 22 Woodfin St, Asheville, NC 28801-3022
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $116 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Asheville Downtown 3*
Number of rooms: 149
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Also Known As:
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Four Points Asheville Downtown
Best Western Asheville
Asheville Sheraton
Asheville Four Points
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