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Four Points by Sheraton Asheville Downtown

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Four Points by Sheraton Asheville Downtown
Four Points by Sheraton Asheville Downtown
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735 Reviews from our TripAdvisor Community

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Showing 728: English reviews
Asheboro, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My family and I almost always stay at Starwood properties, but this was the first time we had stayed at a Four Points. I wasn't expecting the same "feeling" as a Westin or a Sheraton or even an Aloft. I simply wanted a clean and quiet room for my family and I to lay our heads for the night. The... More 

Helpful?
Thank Brian S
Pickerington, Ohio
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We stayed while in town for a wedding. Checked in late. Clerk seemed like he was not happy to be there. I had to ask questions as to how to get to room, etc. Once we got to room, it did not feel clean. Corners were not cleaned, found a bit of mold on bathroom floor, and found a used... More 

Helpful?
1 Thank Famof6inPicktown

Travelers are raving about these Asheville hotels

La Crosse, Wisconsin
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Clean and was within walking distance of most of our visits. Small bathroom for 2 people. Chop House restaurant connected which looked great but ran out of time. Asheville has such a great food scene it was hard to decide where to eat

Helpful?
Thank TikiDreams
Louisville, Kentucky
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Checkin was quick, staff polite. The room was on the first floor which was great. The room was clean, the bed was comfortable. Only had one luggage rack, needs two. Needs accessible plugs to charge devices. The bathroom was clean, but small. TV station selections were limited. There was restaurant on site we visited for dinner the day we arrived.

Helpful?
Thank csdaug01
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago via mobile

Second visit here. Hotel is run down, beds need to be replaced. They made small improvements but need big ones. They seem to keep painting over things (doors, walls) in order to seem improved. Toilet ran all night. Staff was friendly and accommodating and price was affordable for the area.

Helpful?
1 Thank A TripAdvisor Member
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your comments. I regret that we missed the opportunity to meet and exceed your expectations. I plan to share your feedback with my staff to use as a coaching opportunity. I do hope you will give us another opportunity to provide you with a great stay in the future. Shannon Mason General Manager More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is wonderfully located near vibrant Broadway. The exterior, entrance and elevator could be freshened up a bit, let's say a lot, but our room and bathroom were very clean, spacious and comfortable.

Helpful?
Thank W8644QRpeterv
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We got a special as rewards customers On a 2 night stay we got the second night on a rate based on the birth year so the second night the rate was 50 We were greeted with champagne chocolate strawberries and a very sweet card from guest services The pool was lovely We could walk everywhere we wanted to go... More 

Helpful?
Thank Sadie B
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager More 

Huntersville, North Carolina
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The location is great and the accommodations adequate. The appearance inside is lackluster. It is the first hotel I have seen in a while that has not adjusted to the need for ample electrical outlets, and two outlets were loose, which was disconcerting. The toilet had a bizarre malfunction and the shower drain did not easily stay open - minor... More 

Helpful?
2 Thank jessecj
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your comments. I regret that we missed the opportunity to meet and exceed your expectations. I plan to share your feedback with my staff to use as a coaching opportunity. I do hope you will give us another opportunity to provide you with a great stay in the future. Shannon Mason General Manager More 

Atlanta, Georgia
Level Contributor
99 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location is everything, and parking is a plus too. And this hotel had both. Room was fairly clean. Some hair left in the bathtub. Rugs need to be changed out. Rooms are thin, and you hear everything in the hallways. There were a bunch of bachelorette parties in town that came back to this hotel and made lots of noise.... More 

Helpful?
1 Thank cjurban25
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your comments. I regret that we missed the opportunity to meet and exceed your expectations. I plan to share your feedback with my staff to use as a coaching opportunity. I do hope you will give us another opportunity to provide you with a great stay in the future. Shannon Mason General Manager More 

Whitchurch-Stouffville, Canada
Level Contributor
44 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were looking for a well priced hotel with parking included and a great location for our beercation. We knew we wouldn't be at the room much so we didn't look or need for anything extravagant. The four points was perfect. Incredible location, great accommodating staff, and a very nice room. We got there before early checkin time, but they... More 

Helpful?
1 Thank fcasilio
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Asheville Hotel is located Downtown and offers the convenience of a great location while being nestled among the Blue Ridge Mountains. We have a committed, lively staff and put our guest's needs first! ... more   less 

Additional Information about Four Points by Sheraton Asheville Downtown

Address: 22 Woodfin St, Asheville, NC 28801-3022
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $103 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Asheville Downtown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Four Points Asheville Downtown
Best Western Asheville
Asheville Four Points
Asheville Sheraton
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