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All reviewsbest westernsroom was cleantunnel roadasheville biltmorewafflesthe blue ridge parkwayconvenient locationbreakfast barstay there againfree breakfastclose to downtownfirst flooreasy accessnice staygreat place to staybwmotel
We were 3 in the room and it felt tight. Toilet and bathtub were in the bathroom which was tiny. The sink was outside the bathroom. I don’t understand why this place has such high ratings. Our view was the parking lot. Below the property...More
Response from Kortnee L, Guest Relations Manager at Best Western Asheville Tunnel RoadResponded 3 days ago
Thank you for posting a review of your recent stay. I am disappointed to read that we did not meet all of your expectations. This is one of our peak seasons in Asheville and you will find our rates to be competitive with the area....More
We were checked-in in a friendly and professional manner by Courtney and Maddy for our two night stay. They gave us some restaurant coupons to use that evening for our dinner, and directions to get there and also to the local Walmart so we could...More
Thank Linda K
Response from Maddie H, Guest Relations Manager at Best Western Asheville Tunnel RoadResponded March 17, 2018
Thank you for your wonderful five star review! We appreciate all of your feedback. Our staff works hard to provided quality customer services. We will pass along oyur review to our staff and we hope that you will come visit with us again.
Spent three nights here on our trip. Rooms were nice and had plenty of space. Staff was friendly and helpful. Plenty of parking. Breakfast items were well stocked and the eating area was clean and modern looking. I'd recommend this hotel as a good place...More
Response from Kortnee L, Guest Relations Manager at Best Western Asheville Tunnel RoadResponded 4 days ago
Thank you for your wonderful review! It’s a pleasure knowing that you enjoyed your stay in every aspect. Our hot breakfast is definitely a highlight for our guests and it’s great to know it was for you as well. I will pass along your positive...More
I prefer to do bullets, so here goes.
-Near downtown Asheville
-Couldn’t hear neighbors
-Microwave and Mini-Fridge
-Friendly front desk staff
-Damp carpet and mildew smell throughout our room and our friends room
-Pool was drained/being...More
Response from Kortnee L, Guest Relations Manager at Best Western Asheville Tunnel RoadResponded 6 days ago
We appreciate you taking the time out to leave us a review. We take all guest feedback we recieve to heart and use it to continue to improve, so thank you for that. Please note the concerns you presented have been passed on to the...More
The Best Western Asheville Tunnel Road was very modest on the outside, but our room was updated and clean. It had everything we needed for one night in Asheville, and the price was totally reasonable compared to costs for downtown accommodations. We would definitely stay...More
Thank Katie D
Response from Kortnee L, Guest Relations Manager at Best Western Asheville Tunnel RoadResponded 1 week ago
On behalf of the entire team, thank you for giving such a detailed and kind review of our property. We truly appreciate receiving such high accolades from you. It's a pleasure knowing that you had a great stay with us. We look forward to welcoming...More
This hotel has an excellent location for everything in the downtown central Asheville area. I don't have any suggestions on restaurants, but they have a good location for reaching a large variety of them.