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Best Western Asheville Tunnel Road

Traveler (126)
Room & Suite (134)
Dining (18)
Certificate of Excellence

About

#27 of 72 hotels in Asheville
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Outdoor pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Free internet
Wifi
Internet
Breakfast buffet
Vending machine
Fax / photocopying
Newspaper
Non-smoking hotel
24-hour front desk
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Spanish
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals
1,803Reviews
15Q+A
100Room tips
Traveler rating
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  • 209
  • 63
  • 54
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Popular mentions
I get that it's OK to have several buildings that are separated from the main building. But it felt cramped and noisy with parking slammed up against the sidewalks. Staff at front desk were nice enough but slow as molasses. And they seemed more interested in gloating over "selling" a room to a caller than to taking care of the people in front of them. I must have waited 10-15 minutes to check in and there was only one person ahead of me (and two people working the desk!). Thank goodness it is dog friendly (which is why I stayed here) and there is a decent patch of grass in the back. It's pretty small for the number of dogs who stay here, though. Didn't eat breakfast here. Lobby felt cramped, too. Room was 1970s standard. Adequate, but I won't be back.
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Response from kortnee501, General Manager at Best Western Asheville Tunnel Road
Responded yesterday
Thank you for leaving a review and letting us know about your stay. We hope you will give us another chance on any future Asheville visits as that isn't the norm here.
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Hotel's Favorite
My husband, mother, two small dogs, and I stayed at this hotel over Memorial Day weekend. They staff at the hotel gave us a wonderfully convenient 1st floor room next to a grassy area for our dogs. The room was clean and comfortable enough to fit all of us. The hotel pool looked very clean and refreshing. I wish we would have enjoyed it! The breakfast each morning was fresh, well stocked, and had a great selection of items. It was better than most other hotels I’ve stayed at! The location is very close to the Biltmore and I-40 and I-240 so getting around was easy. The front desk manager was also very accommodating when we had a family emergency that caused us to need to leave early. Overall, a great experience and would recommend this hotel to anyone staying in the Asheville area!
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Response from kortnee501, Front Office Manager at Best Western Asheville Tunnel Road
Responded Jun 8, 2019
We're glad that you enjoyed your Memorial Day weekend staying with us -- It sounds like you will have to come back and see us again so you can take advantage of our pool and everything else Asheville has to offer that you missed this go around! We look forward to welcoming you back!
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Great location near Blue Ridge Parkway and several great restaurants, this hotel was clean and comfortable and offered a large outdoor pool and hot breakfast at an affordable cost. The only negative for me was that I prefer a soft mattress and it was quite firm.
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Review collected in partnership with Best Western
Response from kortnee501, Front Office Manager at Best Western Asheville Tunnel Road
Responded 4 days ago
Thank you for the lovely review. Give us a call if you are ever back in the area as we would love to welcome you back to Asheville! Have a great day!
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Room was clean and staff was courteous. Very nice pool and if we return to this area we would stay here again. Breakfast was good and there was a good variety of food choices from biscuits and gravy to fresh fruit. Dining area was maintained in a clean manor.
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Review collected in partnership with Best Western
Response from kortnee501, Front Office Manager at Best Western Asheville Tunnel Road
Responded 4 days ago
We're happy to hear that you enjoyed your stay with us -- we hope to welcome you back to the area again in the future!
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Our plans to travel came up quickly. We needed a hotel reservation immediately without spending a lot of money, and would allow us to take our dog. We found Best Western to be the right choice and the best deal.
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Review collected in partnership with Best Western
Response from kortnee501, Front Office Manager at Best Western Asheville Tunnel Road
Responded 1 week ago
We're happy to hear that you found us and enjoyed your stay -- please feel free to call us anytime and we hope to welcome you back to Asheville again!
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Previous
PRICE RANGE
$82 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western of asheville biltmore east hotel asheville, best western asheville biltmore east, asheville best western
FORMERLY KNOWN AS
BEST WESTERN Of Asheville Biltmore East
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
95
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