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Best Western Asheville Tunnel Road

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Traveler (113)
Room & Suite (158)
Pool & Beach (16)
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Overview
  • Excellent50%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible3%
Travelers talk about
“best westerns”(36 reviews)
“room was clean”(114 reviews)
“tunnel road”(70 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Asheville Tunnel Road
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Asheville Tunnel Road
Special Offer: BOOK DIRECT & SAVE
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Reviews (1,662)
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802
541
192
58
50
Show reviews that mention
All reviewsbest westernsroom was cleantunnel roadasheville biltmorewafflesthe blue ridge parkwayconvenient locationbreakfast barstay there againfree breakfastclose to downtownfirst flooreasy accessnice staygreat place to staybwmotel
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1 - 5 of 1,643 reviews
Reviewed 4 days ago

We were 3 in the room and it felt tight. Toilet and bathtub were in the bathroom which was tiny. The sink was outside the bathroom. I don’t understand why this place has such high ratings. Our view was the parking lot. Below the property...More

Thank Coellum
Response from Kortnee L, Guest Relations Manager at Best Western Asheville Tunnel RoadResponded 3 days ago

Thank you for posting a review of your recent stay. I am disappointed to read that we did not meet all of your expectations. This is one of our peak seasons in Asheville and you will find our rates to be competitive with the area....More

Hotel's Favorite
Reviewed March 13, 2018

We were checked-in in a friendly and professional manner by Courtney and Maddy for our two night stay. They gave us some restaurant coupons to use that evening for our dinner, and directions to get there and also to the local Walmart so we could...More

Thank Linda K
Response from Maddie H, Guest Relations Manager at Best Western Asheville Tunnel RoadResponded March 17, 2018

Thank you for your wonderful five star review! We appreciate all of your feedback. Our staff works hard to provided quality customer services. We will pass along oyur review to our staff and we hope that you will come visit with us again.

Reviewed 4 days ago via mobile

Spent three nights here on our trip. Rooms were nice and had plenty of space. Staff was friendly and helpful. Plenty of parking. Breakfast items were well stocked and the eating area was clean and modern looking. I'd recommend this hotel as a good place...More

Thank DKPuck
Response from Kortnee L, Guest Relations Manager at Best Western Asheville Tunnel RoadResponded 4 days ago

Thank you for your wonderful review! It’s a pleasure knowing that you enjoyed your stay in every aspect. Our hot breakfast is definitely a highlight for our guests and it’s great to know it was for you as well. I will pass along your positive...More

Reviewed 1 week ago via mobile

I prefer to do bullets, so here goes. Pros: -Affordable -Near downtown Asheville -Free breakfast -Couldn’t hear neighbors -Clean (ish) -Microwave and Mini-Fridge -Friendly front desk staff Cons: -Damp carpet and mildew smell throughout our room and our friends room -Uncomfortable/lumpy pillows -Pool was drained/being...More

Thank ceraface
Response from Kortnee L, Guest Relations Manager at Best Western Asheville Tunnel RoadResponded 6 days ago

We appreciate you taking the time out to leave us a review. We take all guest feedback we recieve to heart and use it to continue to improve, so thank you for that. Please note the concerns you presented have been passed on to the...More

Reviewed 1 week ago via mobile

The Best Western Asheville Tunnel Road was very modest on the outside, but our room was updated and clean. It had everything we needed for one night in Asheville, and the price was totally reasonable compared to costs for downtown accommodations. We would definitely stay...More

Thank Katie D
Response from Kortnee L, Guest Relations Manager at Best Western Asheville Tunnel RoadResponded 1 week ago

On behalf of the entire team, thank you for giving such a detailed and kind review of our property. We truly appreciate receiving such high accolades from you. It's a pleasure knowing that you had a great stay with us. We look forward to welcoming...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
$92 - $225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Asheville
#9 Business Hotel in Asheville
#18 Family Hotel in Asheville
#22 Romantic Hotel in Asheville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$92 - $225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Asheville
#9 Business Hotel in Asheville
#18 Family Hotel in Asheville
#22 Romantic Hotel in Asheville
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (113)
Room & Suite (158)
Pool & Beach (16)
Dining (14)
Amenities (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Robert B
May 22, 2018|
AnswerShow all 4 answers
Response from Kortnee L | Property representative |
To answer your question, we do not have a workout facility at our property. There are gyms close by in the area. Thank you
0
Votes
Bobbi48128
February 16, 2018|
Answer
Response from Susan A | Reviewed this property |
This hotel has an excellent location for everything in the downtown central Asheville area. I don't have any suggestions on restaurants, but they have a good location for reaching a large variety of them.
-1
Votes
Diane P
November 3, 2017|
AnswerShow all 3 answers
Response from Hawaii32 | Reviewed this property |
Saw no shuttles.
1
Vote
Room Tips
"Got the size room we requested and was quiet."
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"Excellent airport location"
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"If you travel with a furry guest, ask for a first floor room."
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"Front building has best view, but middle back building is most quiet."
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