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BEST WESTERN Asheville Tunnel Road

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BEST WESTERN Asheville Tunnel Road
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1,227 Reviews from our TripAdvisor Community

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Showing 1,214: English reviews
5 of 5 stars Reviewed yesterday NEW

Newly renovated room, very clean, comfortable, pretty on the outside, very convenient to downtown Asheville. We would stay here again. I wouldn't recommend the breakfast for anyone with gluten allergy. Not a lot of options, otherwise, wide variety of breakfast items for those without allergies.

Review collected in partnership with Best Western

Helpful?
Thank Sandy H
Phoenix, Arizona
Level Contributor
4 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

Woah I would have known this was exterior corridor and on the freeway. The room was ok at first glance. But little things like an upside down light switch, chips in the tub and coffee maker with no cups started to wear thin. Staff was pleasant and lobby looked good.

Helpful?
Thank Stacy D
Indianapolis, Indiana
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Had trouble finding a room on a July Sunday, but, fortunately, found a room here the night before our visit to the Biltmore. The rate was a bit steep for a BW, but, given my late booking and the demand, it's to be expected- so, reserve ahead!! The beds were comfortable, the room clean, and the breakfast filling. My only... More 

Helpful?
Thank HaleyJo09
Leighton, Alabama
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We came to Asheville to pick up my 92 years old mom. We stayed at BW for 2 nights. The staff was very nice and friendly and would go out of there way to help. The lady at the front desk was very nice and friendly. She made you feel at home. The room was very very clean looked like... More 

Helpful?
Thank Mernie1
Jefferson City
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

overall satisfaction; bathroom floor stayed damp; a/c either on or off. breakfast buffet showed effort by hotel to provide a variety (I just can't seem to ever like scrambled eggs from a hotel!) fairly busy road is Tunnel and a major intersection of it and highways is merely 2 blocks away. This probably contributed to the noise at the pool... More 

Review collected in partnership with Best Western

Helpful?
Thank mikeibres
Lilburn, Georgia
Level Contributor
8 reviews
4 of 5 stars Reviewed 5 days ago NEW

Our room was extremely adequate for our needs. A very large, hot breakfast buffet was included in the price of the room. It is conveniently located, right off the expressway and 3 or 4 miles from downtown. The heated pool was open until 10 pm and was clean.

Helpful?
Thank Jean W
Dublin, Ohio
Level Contributor
8 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

This nice clean place was perfect for our needs. The front desk staff was very nice & helpful. The breakfast in the morning included waffles bacon and eggs - certainly exceeding our expectations. We grabbed a couple apples for the road and coffee/fruit seemed to be available 24/7.

Helpful?
Thank KB H
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for your review! We are glad you enjoyed your stay and had a pleasant interaction with our staff. Thank you for good review of the breakfast our breakfast staff works hard to give each guest a great experience. We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed 1 week ago

We were looking for a basic place to stay that was pet friendly. The BW Asheville Tunnel Road was a great price, but the very pleasant surprise was to see how well-maintained and clean the entire motel was -- from the outside to the rooms. It has clearly been recently upgraded, so the furnishings and finishings were very nice, to... More 

Helpful?
Thank Roger T
1 review
5 of 5 stars Reviewed 1 week ago via mobile

5 stars for what it is. I travel for business all the time through rural America so I've stayed in many aged Motels (with an M for Motor Hotel), outside entry etc. Sure this motel has "old bones" but the renovations and upgrades for this style of 60's-70's vintage motel are second to none. Very nicely updated. Sure it's not... More 

Helpful?
Thank Marty T
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for your five star review! We have just recently renovated all of the rooms and are glad to hear the positive feedback. Thank you for complementing our staff we strive to give every guest the very best and are pleased that you felt welcomed and taken care of by every one here at the hotel. We hope that... More 

Colfax, North Carolina
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

we were only in Asheville one night but were pleasantly surprised with the service and the cleanliness of our room. Our room was also quiet which was another surprise since the hotel is so near an interstate and on a main road. Breakfast was way more than we were prepared for. Very nice stay. Would recommend and return.

Helpful?
Thank ijlnana08
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for taking the time to give us a review! We are pleased to hear that your overall experience was pleasant, we will let our staff know of your good review so they can continue the good work. We strive to make the rooms as quiet and as enjoyable as possible we are glad that the room lived up... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about BEST WESTERN Asheville Tunnel Road

Address: 501 Tunnel Road, Asheville, NC 28805-1824 (Formerly BEST WESTERN Of Asheville Biltmore East)
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $99 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Asheville Tunnel Road 2.5*
Number of rooms: 87
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Also Known As:
Best Western Of Asheville Biltmore East Hotel Asheville
Best Western Asheville Biltmore East
Asheville Best Western
Hotel Style:
#3 Green Hotel in Asheville
#9 Business Hotel in Asheville
#22 Family Hotel in Asheville
#22 Romantic Hotel in Asheville
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