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BEST WESTERN Asheville Tunnel Road

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BEST WESTERN Asheville Tunnel Road
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1,257 Reviews from our TripAdvisor Community

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Showing 1,244: English reviews
Leesburg, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

I count on Best Western to give me an excellent experience and Asheville even exceeded what I Expected. From staff to room to the wonderful breakfast, all was A+. We ordered a rollaway bed and it beat us to the room after check-in. The staff helped us with tourist questions and getting our points straightened out. They seemed to know... More 

Helpful?
Thank Rick K
Ellijay, Georgia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Every thing in my room was ok except for the non working refrigerator.The room could have had more detail cleaning but overall the carpet and bedding seemed clean enough. In closing I wish the pool area could have fixed pool basket ball goal net and had more chairs with shade umbrellas.

Review collected in partnership with Best Western

Helpful?
Thank Becky O
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel sparkles. It has been completely renovated. New furnishings, very comfortable beds; our unit even had a new Jacuzzi. Great value too; one of the least expensive lodgings among major chains. Comes with hot breakfast; large breakfast room with plenty of seats. Located on east side of town, near Interstate highways. Good selection of restaurants toward downtown, but only... More 

Helpful?
Thank David L
San Francisco area, CA
Level Contributor
173 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a very stressful, long, rainy drive the night we checked in. Our room was extremely spacious, quiet, clean, conveniently located and the front desk staff was nice. If I happen through this very quaint city again, I would definitely stay here!

Helpful?
Thank sjansenavon
Denton, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is the only place we stay while in the area. The rooms are clean and comfortable and the pillow top mattresses help when you have a next day agenda and need a good nights sleep. We visit Asheville occasionally and this BW is conveniently located close to restaurants, stores and downtown. Especially enjoyed the room with a jetted tub... More 

Helpful?
Thank scarletthg
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for your five star review! We are glad to hear that we are your number one choice and appreciate you staying with us. We will let all of our staff know of your review so that they can keep up the good work. Thank you again and hope to see you soon! More 

Providence, Rhode Island
Level Contributor
131 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We don't do road trips that often but we usually look for Best Westerns. This one didn't disappoint. It is located conveniently off of I-240, exit 7. The room was clean and comfortable; and the staff was friendly and helpful. The only problem was a loud motorcycle that was being warmed up early in the morning, but that is not... More 

Helpful?
Thank wanderingel
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for the glowing review! We are glad you chose to stay with us and found the location to be convenient for your road trip. We have just recently renovated all of our rooms and it is great to hear that guest are enjoying them. Next time you are in the area we hope you will stay with us... More 

Lexington, Kentucky
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is a very nice hotel at a reasonable price. My husband and I stayed when we took our son to move in to college in Swannonoa. It is clean, pool is nice, staff is helpful, breakfast was good, beds are comfortable, WiFi worked well. Small fridge, coffee pot, even a safe for valuables. The location is very convenient, less... More 

Helpful?
Thank jeniferhpayne
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for your five star review! We are so glad you found that our hotel fit all of your needs. It is great to hear positive feedback from our guest and we are glad you were able to make use of our location and explore Downtown. Thank you for your review of our staff we appreciate it. We hope... More 

Townsend, Tennessee
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Clean, comfortable room with plenty of amenities. Great location to downtown Ashville. Friendly staff. The bottled water and Candy in the room were very inviting.Will be back, when visiting the Ashville area.

Helpful?
Thank nitajwebb
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for your five star review! It is great to hear from guest who have enjoyed their stay with us. All of our staff work hard to made sure each guest feels at home and comfortable while staying with us. We will especially let our housekeeping staff know of the wonderful review. Hope to see you back in Asheville... More 

Winchester
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Having had a couple of bad experiences at Best Western Hotels, I was reluctant to book this one. I am glad I did though. Hotel was centrally located, rates were fair for the area, breakfast was really good. Although we were near the highway, we heard no noise. Everything was in excellent working order, internet was fast, pool was clean... More 

Review collected in partnership with Best Western

Helpful?
Thank Rhonda M
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for your five star review! Thank you for choosing to stay at the Best Western Asheville Tunnel Road and giving us a chance. We appreciate all the positive feedback and hope to see you back very soon! More 

New Bern, North Carolina
1 review
4 of 5 stars Reviewed 5 days ago NEW

I have always stayed at Best Westerns and find them to date to be always clean, to have friendly helpful reception. The breakfast has a good selection and the coffee is really good. Rooms are really clean and the beds comfortable..

Helpful?
Thank madarc2016
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for your great review! We are glad to hear that you enjoyed your stay! Our staff works hard to make sure every guest feels at home and has a great experience while staying with us, thank you for your kind words. We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about BEST WESTERN Asheville Tunnel Road

Address: 501 Tunnel Rd, Asheville, NC 28805-1824 (Formerly BEST WESTERN Of Asheville Biltmore East)
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $98 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Asheville Tunnel Road 2.5*
Number of rooms: 87
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Also Known As:
Best Western Of Asheville Biltmore East Hotel Asheville
Best Western Asheville Biltmore East
Asheville Best Western
Hotel Style:
#3 Green Hotel in Asheville
#9 Business Hotel in Asheville
#22 Family Hotel in Asheville
#22 Romantic Hotel in Asheville
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