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BEST WESTERN Asheville Tunnel Road

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1,253 Reviews from our TripAdvisor Community

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Showing 1,240: English reviews
Denton, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is the only place we stay while in the area. The rooms are clean and comfortable and the pillow top mattresses help when you have a next day agenda and need a good nights sleep. We visit Asheville occasionally and this BW is conveniently located close to restaurants, stores and downtown. Especially enjoyed the room with a jetted tub... More 

Helpful?
Thank scarletthg
Providence, Rhode Island
Level Contributor
131 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We don't do road trips that often but we usually look for Best Westerns. This one didn't disappoint. It is located conveniently off of I-240, exit 7. The room was clean and comfortable; and the staff was friendly and helpful. The only problem was a loud motorcycle that was being warmed up early in the morning, but that is not... More 

Helpful?
Thank wanderingel
Lexington, Kentucky
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is a very nice hotel at a reasonable price. My husband and I stayed when we took our son to move in to college in Swannonoa. It is clean, pool is nice, staff is helpful, breakfast was good, beds are comfortable, WiFi worked well. Small fridge, coffee pot, even a safe for valuables. The location is very convenient, less... More 

Helpful?
Thank jeniferhpayne
Townsend, Tennessee
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Clean, comfortable room with plenty of amenities. Great location to downtown Ashville. Friendly staff. The bottled water and Candy in the room were very inviting.Will be back, when visiting the Ashville area.

Helpful?
Thank nitajwebb
Winchester
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having had a couple of bad experiences at Best Western Hotels, I was reluctant to book this one. I am glad I did though. Hotel was centrally located, rates were fair for the area, breakfast was really good. Although we were near the highway, we heard no noise. Everything was in excellent working order, internet was fast, pool was clean... More 

Review collected in partnership with Best Western

Helpful?
Thank Rhonda M
New Bern, North Carolina
1 review
4 of 5 stars Reviewed 3 days ago NEW

I have always stayed at Best Westerns and find them to date to be always clean, to have friendly helpful reception. The breakfast has a good selection and the coffee is really good. Rooms are really clean and the beds comfortable..

Helpful?
Thank madarc2016
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for your great review! We are glad to hear that you enjoyed your stay! Our staff works hard to make sure every guest feels at home and has a great experience while staying with us, thank you for your kind words. We hope to see you again soon! More 

austin
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

use another hotel, This hotel is located next eating and shopping. But you will displeased if book here. The staff is not professional or helpful, the hotel is not maintained' You would be much happier staying in another hotel.

Review collected in partnership with Best Western

Helpful?
Thank steve555Austin
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for your review. We are sorry to hear that you did not enjoy your stay. Our maintains staff works hard to make sure the hotel is in top shape at all times. The front desk staff is trained to always be professional and try to help every guest with every need they might have. Please next time let... More 

Stedman, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The staff here are very friendly and accommodating. Clean and comfortable rooms, that have everything you might need. If you have forgotten something, just ask. A great breakfast is included? What a package.

Review collected in partnership with Best Western

Helpful?
Thank Sherrie S
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for your review! We are glad that you enjoyed your stay and found our staff welcoming and friendly. All of our staff work hard to make sure each guest feels at home and taken care of, thank you for the great review. Hope to see you soon! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Clean comfortable room. Staff was attentive and friendly. Beds were great. Location is excellant for visit to downtown Asheville. The breakfast was good with many choices. Hot food and plentiful. Room was quiet with good parking in front of room. Stayed one night but would go back if visiting Asheville.

Review collected in partnership with Best Western

Helpful?
Thank eldoraf
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for your five star review! It is great to hear positive feedback from our guest thank you for taking the time. We are glad to hear that you found our hotel convenient to downtown and that our staff was friendly and attentive. We hope to see you again soon! More 

Columbus, OH
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

We paid about a third of the price listed here. The carpets and bathroom tile were damp (rainy outside, very humid), even after a move to a room where the AC worked. Strong chemical scent might have been room deodorizer to cover the odor of mildew. Desk clerk was apologetic and helpful, but housekeeping wasn't great (e.g., removed and didn't... More 

Helpful?
Thank dbborton
Maddie H, Guest Services at BEST WESTERN Asheville Tunnel Road, responded to this review

Thank you for taking the time to review our hotel. We are sorry to hear that our housekeeping staff did not live up to the high standards that we have set for ourselves here at Best Western Asheville. We will evaluate and make sure that every guest while staying with us has great service from all of our staff. We... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about BEST WESTERN Asheville Tunnel Road

Address: 501 Tunnel Rd, Asheville, NC 28805-1824 (Formerly BEST WESTERN Of Asheville Biltmore East)
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $98 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Asheville Tunnel Road 2.5*
Number of rooms: 87
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Also Known As:
Best Western Of Asheville Biltmore East Hotel Asheville
Best Western Asheville Biltmore East
Asheville Best Western
Hotel Style:
#3 Green Hotel in Asheville
#9 Business Hotel in Asheville
#22 Romantic Hotel in Asheville
#22 Family Hotel in Asheville
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