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The Residences at Biltmore

1,246 reviews
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Traveler (427)
Room & Suite (429)
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Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“full kitchen”(163 reviews)
“fire pit”(121 reviews)
“top floor”(114 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness center
3.5 Star Hotel
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,246)Write a Review
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All reviewsfull kitchenfire pittop floorbedroom condowasher and dryergranite countertopsupstairs neighborshuge showerwell equipped kitchenhome away from homesmall balconyhot tubliving areaflat screen tvdvd playerthin wallswalk in shower
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631 - 635 of 1,242 reviews
Reviewed November 1, 2013

It saddens me to write this review. We have stayed here previously and had great memories and even brought friends with us. I would have given exemplary ratings before we experienced the check in process. We were dealing with Lindsay and sharing memories when Matt...More

6  Thank mike9mc
Reviewed October 30, 2013

The nicest things about the room were the fireplace and the bathroom. The bed was uncomfortable, and bedside lighting poor. The sheets were never changed during my 3 day stay. I found either cereal or dog food on the floor and realized the place had...More

1  Thank KarenGY
Response from Shane B, Owner at The Residences at BiltmoreResponded November 13, 2013

I'm very shocked to hear this, and I hope you'll accept my apologies for the drawbacks of your visit. I want to assure you that we always meticulously clean each unit, and any evidence to the contrary is absolutely something we want brought to our...More

Reviewed October 24, 2013

This is our 5th time staying at The Residences at Biltmore and probably the best yet! This place is a well kept secret. We always get a one bedroom. It has everything! A fully stocked gourmet kitchen. A very cozy living room with a gas...More

3  Thank Kitty D
Response from Shane B, Owner at The Residences at BiltmoreResponded November 14, 2013

We're perfectly happy to keep your unit a secret! Thank you for sharing this fabulous review, and we're thrilled that you're so comfortable when you visit. We also can't tell you how much your loyalty means to us. I hope we can welcome you back...More

Reviewed October 23, 2013

We arrived early. The staff was able to give us some good recommendations for lunch and a pass to park so we could relax by the pool. Being autumn the pool was heated and very comfortable. We got lunch in town and when we returned...More

1  Thank jessiep8810
Response from Shane B, Owner at The Residences at BiltmoreResponded November 14, 2013

A retreat is exactly what we hope to be, and it's great to know that you were able to unwind during your visit. I'm so happy you were comfortable in your room and got to enjoy the fireplace -- there's nothing better on an autumn...More

Reviewed October 22, 2013

We got a studio on the third floor. The room has huge furniture but no end or coffee tables. Lighting is inadequate especially by the beds and over the dining table. Appliances are also huge but there is no dishwasher. Seating is not comfortable. Toiletries...More

1  Thank Lawflake
Response from Shane B, Owner at The Residences at BiltmoreResponded November 14, 2013

We don't generally receive this sort of feedback about our furnishings, and we try to make our suites as homey and comfortable as possible. I'm sorry to hear that you didn't like the proportions of the furniture and the lighting in the room, and I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$123 - $325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Asheville
#12 Romantic Hotel in Asheville
#25 Business Hotel in Asheville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$123 - $325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Asheville
#12 Romantic Hotel in Asheville
#25 Business Hotel in Asheville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (427)
Room & Suite (429)
Pool & Beach (30)
Dining (17)
Amenities (18)
Questions & Answers
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Tina W
April 24, 2017|
AnswerShow all 14 answers
Response from David S | Reviewed this property |
Yes. Housekeeping comes in and brings in fresh towels and linens and removes the dirty linens. And takes out the garbage. They don't make the beds.
1
Vote
Saralovestraveling
February 26, 2017|
AnswerShow all 5 answers
Response from Ray G | Reviewed this property |
About a mile and a half to downtown. A very easy drive and several parking garages available. I don't know of any shuttle service.
1
Vote
michellelynn67
January 23, 2017|
AnswerShow all 8 answers
Response from thegeezer12 | Reviewed this property |
We had two bedrooms with 2 full baths
2
Votes
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Room Tips
"luxury price , but not luxury for the price and nice and service"
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"Stay on top floor, avoid major construction in front of condos."
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"request a mountain view"
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"We had a corner suite with a balcony. It appeared that all rooms had a balcony or a porch."
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