We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
36 Broadway St, Asheville, NC 28801-2917
E-mail hotel
Lock in the lowest price from these sites
eDreams
Traveluro
Expedia.com
Hotels.com
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (146)
360
Panoramas (14)
Room & Suite (143)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Read more
Updated 07/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Windsor Boutique Hotel
Updated 07/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 82 hotels in Asheville
Location
5.0
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
The Windsor Boutique Hotel offers unique upscale accommodations in the heart of downtown Asheville. Walk to all the best restaurants, breweries, shops & galleries. Initially constructed in 1907, The Windsor went through an 18 month historic renovation. We feature 14 suites which possess their own character & decor. "Vacation Rental Ready" with fully functional kitchen, washer / dryer.
Read more
Property amenities
Free private parking nearby
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Board games / puzzles
Kids stay free
Strollers
Couples massage
24-hour security
Paid private parking nearby
Wifi
Complimentary tea
Complimentary welcome drink
Snack bar
Facial treatments
Foot massage
Full body massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Safe
Seating area
Separate living room
Sofa
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English
518Reviews7Q+A100Room tips
Traveler rating
  • 451
  • 46
  • 17
  • 4
  • 0
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Ellyn F wrote a review Jun 2022
2 contributions
+1
We had a great time staying at Windsor! The hotel is beautiful with unique interior decor. The Single Queen Suite was nice/specious (loved the kitchen and in-room laundry facility) and the lobby complimentary food/drinks were a big plus. Most importantly, the hotel staff (especially Elisa) were all very welcoming, friendly and helpful. We will definitely return to Windsor if we ever visit Asheville again. 💕
Read more
Date of stay: June 2022Trip type: Traveled with family
1 Save
Helpful
Share
Response from The Windsor Boutique Hotel, Owner at The Windsor Boutique Hotel
Responded 1 week ago
You were such a pleasure to host and we can't thank you enough for this wonderful review! We can't wait to welcome you back one day!
Read more
Susan C wrote a review May 2022
Lampasas, Texas4 contributions
Hotel's Favorite
Unique Boutique Hotel with each room it's own personal dream spot! Rooms were individually decorated and so much room to mill around and relax. The perfect place to visit downtown restaurants, hop on the local trolly, shopping and even a wine bar next door. We would stay there again and again and again!! Susan
Read more
Date of stay: April 2022
Service
Sleep Quality
Room Tip: Our rooms were second floor and we didn't hear a thing.
See more room tips
Helpful
Share
Response from The Windsor Boutique Hotel, Owner at The Windsor Boutique Hotel
Responded May 9, 2022
We are so happy you enjoyed your stay with us and can't wait to welcome you back!
Read more
Betsi B wrote a review Apr 2022
Weatherford, Texas233 contributions104 helpful votes
We did a buyout of this hotel for a small business group and they loved it! The suites were clean and unique. The washer/dryers really appreciated by the runners/workout guys. The antique floors creaked a little but that was only complaint and the positives just so many. I appreciated combo lock doors so no key to lose! Close to tons of restaurants too. Would highly recommend if you are in Asheville.
Read more
Date of stay: April 2022Trip type: Traveled on business
Room Tip: Park temporarily by front door curbside to unload as parking not super close. Grab your free...
See more room tips
Helpful
Share
Response from The Windsor Boutique Hotel, Owner at The Windsor Boutique Hotel
Responded May 9, 2022
Your group was such a pleasure to host and we are beyond thrilled that you all enjoyed your stay in Asheville!
Read more
KellyBeinhorn wrote a review Apr 2022
Brookings, South Dakota12 contributions4 helpful votes
Our family stayed at The Windsor for four nights and it was a treat. The decor is amazing! The rooms are each uniquely decorated, clean, and have a lot of space. Our King room was straight out of Paris! The coolest place we’ve ever stayed and we travel a lot.
Read more
Date of stay: April 2022Trip type: Traveled with family
Helpful
Share
carter wrote a review Jan 2022
Denver, Colorado1 contribution
We thoroughly enjoyed our stay. The location is perfect as it is within walking distance of so many shops, restaurants, and bars. It is small enough that we got acquainted with the staff, and they seemingly catered to our every need. We will stay at The Windsor on future getaways to Asheville.
Read more
Date of stay: January 2022Trip type: Traveled as a couple
Helpful
Share
Kim B & Jon H wrote a review Jan 2022
Beaufort, North Carolina35 contributions7 helpful votes
Stopped overnight as we made our way back to the Coast ...arrived after an exhausting drive after 10" of snow had fallen to be greeted by the kindest of staff, the most comfortable of accommodations and the added bonus of a full "apartment" suite with kitchen, laundry and dining! Center of it all location in Downtown Asheville... With the snowfall everything was closed but the full kitchen allowed us to enjoy a delicious "dine in" evening as we cozied up for a good rest. Our room was exceedingly quiet, decor eclectic and fun...the hotel is absolutely delightful with the added amenities of coffee tea set up, complimentary beverage station and how "sweet" were the French macarons for an arrival treat! Thanks for a great stay, the thoughtful additions and we look forward to our return **if looking for the spaciousness of an Airbnb with the comfort and amenities of a luxury hotel I think you'll be pleased
Read more
Date of stay: January 2022
Rooms
Location
Service
Room Tip: Our room was on the 2nd floor in the back, super quiet, super convenient
See more room tips
Helpful
Share
Jonathan H wrote a review Jan 2022
17 contributions19 helpful votes
Stayed here for an overnight after a snow storm on January 17th. Staff was amazing and friendly. Kim and I travel to Asheville a few times a year and this is our new spot. Parking due to location of hotel is just a short distance away. Room was very comfy and quiet. Hotel is located in the heartbeat of the city. We love it. Highly recommend this place
Read more
Date of stay: January 2022
Value
Location
Service
Room Tip: If you can get any room here is a win win
See more room tips
1 Helpful vote
Helpful
Share
McRoadTrip wrote a review Jan 2022
Plainfield, Illinois37 contributions6 helpful votes
Helpful and pleasant Staff with roomy suites and all of the fixings, but our second floor suite had footsteps throughout both booked evenings from an upper floor making sleep difficult. Having stayed in Asheville several times in the past, it is important to note that the walk from the provided parking area to the hotel is on the ‘weirder’ / ‘dirtier’ end of town. The hotel was more ‘worn’ than the website would indicate. Our shower had seen better days….the shower head was not fixed to the structure rendering it unadjustable, and we had to blanket the floor with towels as the shower door did not seal properly. Finally, some of the finishings did not complement the ‘Boutique’ Hotel Experience….windows were not closed properly which allowed for excessive street noise, toilet was difficult to use due awkward proximity to the sink, and several wall mounted items were supported with screws or toggle bolts that did not match the decor. Not a bad experience by any means, just not as polished as we would have expected.
Read more
Date of stay: December 2021Trip type: Traveled as a couple
2 Helpful votes
Helpful
Share
uray50 wrote a review Dec 2021
dallas47 contributions37 helpful votes
The staff is great. We enjoyed talking with them when we came in, and while waiting for friends to meet us in the lobby. There is a small refrigerator in the lobby, stocked with free bottled water and sodas, plus coffee and snacks on top. The room was huge, large full kitchen, so we had our normal breakfast every morning. They supplied an unopened bag of nice ground coffee and all the fixings. There are markets very nearby, Harris Teeter (normal supermarket), plus Whole Foods and Trader Joe. Big living area, kitchen table, small bedroom and bathroom, but all very manageable. Shops nearby, restaurants in walking distance. We came late October, so a little chilly at night, not a lot of noise late at night, except one idiot on Saturday at midnight, repeatedly revving his engine, until he got bored. Trash pick up did come by around 6am, but they were gone soon, so not a big deal. Zero noise in hotel, altho we were on top (3rd) floor, friends on the 2nd noticed the people above them. Had dinner at the Omni, and Kimpton, saw the Biltmore and the Grand Bohemian, and we were glad we stayed here.
Read more
Date of stay: October 2021
Helpful
Share
Scott L wrote a review Dec 2021
Atlanta, Georgia2 contributions3 helpful votes
The location was fantastic, the staff were very helpful, and the building itself was beautiful. The selection of snacks in the lobby was also primo. The downside, though, was that the floor above us was super thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to arguing, to having sex. My wife and I stayed for 2 of our 3 planned nights and probably slept an average of 4 hours a night before checking out early and going somewhere else. It was just impossible to sleep well. On a related note, although I know it's a historic building and so this might be expected, the street noise coming up from Broadway was pretty incredible. There did not appear to be internal or external storms on the windows, which is something management might think about adding to make the stays a little more relaxing. A final comment: the staff allowed us to check out early at no cost, which was nice, but we were not offered any sort of compensation for our poor experience the two previous nights. I've never asked for a room to be comped--it was our decision to stay--but this is one case where it would have been appropriate, because are no noise disclaimers that I can find on the hotel's website. It felt like a massive bait-and-switch.
Read more
Date of stay: December 2021
Value
Location
Service
Room Tip: Avoid rooms facing Broadway, and if you really need to sleep, try to get one without someone...
See more room tips
2 Helpful votes
Helpful
Share
Previous
123456
PRICE RANGE
$386 - $722 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
14
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Windsor Boutique Hotel
Which popular attractions are close to The Windsor Boutique Hotel?
Nearby attractions include Asheville Gem Mine (0.06 miles), Amazing Pubcycle (0.2 miles), and Breakout Games - Asheville (0.2 miles).
What are some of the property amenities at The Windsor Boutique Hotel?
Some of the more popular amenities offered include free wifi, laundry service, and a concierge.
Which room amenities are available at The Windsor Boutique Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Windsor Boutique Hotel?
Guests can enjoy complimentary tea, free instant coffee, and a free welcome drink during their stay.
Is parking available at The Windsor Boutique Hotel?
Yes, free private parking nearby, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Windsor Boutique Hotel?
Conveniently located restaurants include The Chocolate Fetish, Karen Donatelli Bakery and Cafe, and Cúrate.
Is The Windsor Boutique Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Asheville.
Are any cleaning services offered at The Windsor Boutique Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to The Windsor Boutique Hotel?
Many travelers enjoy visiting Biltmore (3.9 miles), Grovewood Village (1.8 miles), and Thomas Wolfe Memorial (0.1 miles).
Is The Windsor Boutique Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.