The Windsor Boutique Hotel
36 Broadway St, Asheville, NC 28801-2917
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About
#9 of 86 hotels in Asheville
Location
5.0
Cleanliness
4.9
Service
4.8
Value
4.5
The Windsor Boutique Hotel offers unique upscale accommodations in the heart of downtown Asheville. Walk to all the best restaurants, breweries, shops & galleries. Initially constructed in 1907, The Windsor went through an 18 month historic renovation. We feature 14 suites which possess their own character & decor. "Vacation Rental Ready" with fully functional kitchen, washer / dryer.
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Property amenities
Free private parking nearby
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Board games / puzzles
Kids stay free
Strollers
Couples massage
24-hour security
Paid private parking nearby
Wifi
Complimentary tea
Complimentary welcome drink
Snack bar
Wine / champagne
Facial treatments
Foot massage
Full body massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Safe
Seating area
Separate living room
Sofa
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
137Restaurantswithin 0.3 miles
143Attractionswithin 0.3 miles
36 Broadway St, Asheville, NC 28801-2917
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From arrival to leaving service was excellent . Ordered yoga Mats and weights what a amazing idea . Nothing was too much trouble . Amazing hotel in a great position. Reception staff very helpful and knowledgeable about the town and surrounding area . First visit highly reccomend
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
Unique Boutique Hotel with each room it's own personal dream spot! Rooms were individually decorated and so much room to mill around and relax. The perfect place to visit downtown restaurants, hop on the local trolly, shopping and even a wine bar next door. We would stay there again and again and again!! Susan
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Date of stay: April 2022
Service
Sleep Quality
Room Tip: Our rooms were second floor and we didn't hear a thing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Windsor Boutique Hotel, Owner at The Windsor Boutique Hotel
Responded May 9, 2022
We are so happy you enjoyed your stay with us and can't wait to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All of the great reviews I read about this hotel were true. I love to try boutique hotels, but usually am at a big brand hotel for the points. I am so glad I stayed at the Windsor Boutique. It was a girls trip and we had everything we could possibly need. I think this had to be an old apartment building. The wood floors were old and gorgeous. We not only had a full living/kitchen area, but also a washer and dryer. The staff was amazing in helping us with anything we needed. Through the lobby of the hotel you can access a gorgeous art gallery where you can enjoy wine and light snacks. The Windsor is right in the heart of downtown making everything you’d want to do an easy walk. The only reason I got in a vehicle the whole week was to go on a waterfall hike. Even then the tour guide picked us up at the hotel.…
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Date of stay: August 2023Trip type: Traveled with friends
Room Tip: Parking is a short walk away and if not full they accommodate more than 1 car. Or for $15/day you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We loved this hotel! Great central location, huge comfortable room (304), helpful staff with good recommendations. Plenty of character. We would definitely stay again. Easily walkable to all of downtown.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I had very high expectations of the Windsor Boutique property based on the reviews. Unfortunately, I was disappointed. On the plus side, the room was spacious. The location is central, very convenient for all downtown activities. Complimentary water bottles appreciated. Decor is lovely. The bed comfortable. The challenges began for me when the hotel completely ignored my husband’s special birthday. For a so called luxury property I would have anticipated a bottle of wine or champagne, or at the very minimum a special dessert. None of that appeared. Generally speaking, although the staff was responsive, they were largely “flat”, not proactive. From a room perspective. The outlets were not convenient for charging electronic devices. The bathroom sink was small, with very little room for toiletries. Closet/drawer space is sparse with few hangars. Lighting is poor for putting on makeup. Parking is two blocks away, and although I thought it would not be inconvenient, it was, especially in rainy weather. The parking space/lot is also tight. There were no usable windows in the room, with no view. Windows were frosted up and that is likely because all you can see is a brick wall. I missed seeing the outside, the street. During our stay we had a weak and iffy Wi-Fi connection. If you want daily housekeeping, you must request it, which we did. That said, housekeeping did not replenish toiletries when they serviced the room. There are no phones or direct lines to reception. If you want to notify someone or ask a question, you need to call on your own line and hope someone answers (frequently it goes to voice mail) or go to the lobby. My husband and I are in our mid-seventies on a two week road trip. Day of check out we secured the luggage cart, brought it to our room, loaded it and proceeded down the elevator to the small lobby. While my husband went to get the car, I waited. When he arrived, a staff person, finally opened the door and assisted with getting the cart outside but not with loading it. When you are paying premium for an “upscale” experience, you could expect to receive “upscale” amenities - having available luggage assistance is mundane, not a luxury perk. Despite the disappointments, I would say this is a good property to stay at if you book knowing the shortfalls.…
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Date of stay: June 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We recently stayed at the hotel in a King Suite. The hotel is conveniently located fir the downtown area, is easy to find and the staff were professional and friendly. The parking is in an open air lot that is nearby, however not secured. The room has seperate lounge, kitchenette, bathroom and bedroom. The facilities were rustic. As some reviewers have noted the bedroom was cosy/small - think door and cupboards cannot fully open. The king sized bed was comfortable. This is an old property that was refurbished at sometime so please expect uneven very creaky floorboards, gaps under doors etc All in all we enjoyed our stay, however perhaps a little too rustic for us.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Have been to Asheville several times in the past year and this was my first stay at the The Windsor. It's a home run in terms of location and service. Room was fantastic with so much space and a kitchen and living area. I will definitely try to stay there again. Book early as there are not many rooms. I have tried before and this is the first time I have scored a room. Well worth the cost. A wonderful experience.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Don’t hesitate - this place is amazing! We traveled with our toddler and infant and stayed at the Windsor for 5 nights. We had a two queen suite, with a pull out couch and we brought our own pack n play (never asked if they had them, we just always bring our own) . Here are some things I think others may find helpful. 1) location truly couldn’t be better 2) yes the floors creak but it didn’t bother us, and the kids slept thru it too 3) there are complimentary snacks and drinks in the lobby which was so nice and convenient 4) the staff is incredible 5) the kitchen has the basics - we actually needed a couple items to cook our meals and the staff brought them up for us! 6) we also asked for an extra blanket and they brought two options for my toddler 7) you get a small discount on biltmore tickets 8) parking is off site but not far at all, and it’s a dedicated lot. 9) there’s a place to pull up right in front of hotel to load and unload and the staff even offers to help 10) I loved the big fluffy bathrobes and they even provided slippers 11) the pull out couch was lacking … but my toddler didn’t mind. As an adult I would have been very uncomfortable. Most all of them are, but this was pretty bad. We stayed at a holiday inn on our drive home and theirs was significantly better 12) hair dryer in unit 13) awesome decor and vibe 14) would Be great for couples, girls weekend, and families because it’s basically like a mini apartment…
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
My husband and I decided on a last minute trip to Asheville and found great reviews for the Windsor. So grad they had rooms available. Our requested room (304) was just as pictured on the website and was super comfortable and quiet. The staff are very friendly and happy. Excellent communication prior to arrival too. We'll return.
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Date of stay: December 2022
Location
Service
Sleep Quality
Room Tip: Look at the room pictures on their website. Living rooms and bedrooms vary in size.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Windsor Boutique Hotel, Owner at The Windsor Boutique Hotel
Responded Dec 20, 2022
We are so happy you enjoyed your stay in room 304 (one of our personal favorite rooms) and we can't wait to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I searched for the perfect accommodation when my husband and I planned our trip to visit Asheville, NC, to see the Fall colors. There were many choices but when I came upon “The Windsor” smack dab in the middle of town, in a historically preserved renovated building (it was supposedly a brothel back in the 1800’s), I knew I found our home away from home. Only 14 units, all like small apartments with decor fitting a 5 star boutique establishment. Our kitchen was stocked, our bedding was cloud like and no detail was overlooked. Best of all were the STAFF . . . shoutouts to Zack, Ryan and Eliza. They helped with recommendations, restaurant reservations, fresh bottled water always available in the lobby and a Wall Street Journal every morning with coffee. Sure, you could stay at the other fine establishments in town but if you want service, uniqueness, location and comfort look no further. They are the epitome of Asheville hospitality!…
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Date of stay: October 2022
Location
Service
Sleep Quality
Room Tip: Just trust Zack, Ryan or Eliza to recommend
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$264 - $612 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAshevilleDowntown Asheville
NUMBER OF ROOMS
14
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Claim Your ListingTHE WINDSOR BOUTIQUE HOTEL - Updated 2023 Prices & Reviews (Asheville, NC)
Frequently Asked Questions about The Windsor Boutique Hotel
Which popular attractions are close to The Windsor Boutique Hotel?
Nearby attractions include Asheville Gem Mine (0.06 miles), Amazing Pubcycle (0.2 miles), and Breakout Games - Asheville (0.2 miles).
What are some of the property amenities at The Windsor Boutique Hotel?
Some of the more popular amenities offered include free wifi, laundry service, and a concierge.
Which room amenities are available at The Windsor Boutique Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Windsor Boutique Hotel?
Guests can enjoy complimentary tea, free instant coffee, and a free welcome drink during their stay.
Is parking available at The Windsor Boutique Hotel?
Yes, free private parking nearby, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Windsor Boutique Hotel?
Conveniently located restaurants include The Chocolate Fetish, Chestnut, and Roman's.
Is The Windsor Boutique Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Asheville.
Are any cleaning services offered at The Windsor Boutique Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to The Windsor Boutique Hotel?
Many travelers enjoy visiting Biltmore (3.9 miles), Thomas Wolfe Memorial (0.1 miles), and Grovewood Village (1.8 miles).
Is The Windsor Boutique Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.