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Holiday Inn Hotel & Suites Asheville Downtown

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Holiday Inn Hotel & Suites Asheville Downtown
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451 Reviews from our TripAdvisor Community

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Showing 449: English reviews
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Reviewed 1 week ago NEW

We had a quick one night stop, the place was so very clean! I watched the lady working on the 4th floor clean a room for a good hour! She even cleaned the trim casing around the outside of the door! She should get a raise! Great experience, comfortable beds and the bar was supplied well for a quick beverage!

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Helpful?
Thank Shelbie L
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for choosing the Holiday Inn & Suites. We truly appreciate your taking the time to review our hotel on TripAdvisor and for staying with us. Our Holiday Inn & Suites Associates take great pride in exceeding the high standards that IHG, themselves expect and what our guests deserve. Our Holiday Inn & Suites Team is excited to make...

Reviewed 2 weeks ago

Worst place I've stayed in years. Stay away! Our "suite" has a miniscule sitting room that allowed one of us to read at a time. Nowhere else to sit except on the bed. Nobody to help with luggage. Desk chair was so low I have to type in my lap because I can't reach the table top. Couldn't be adjusted....

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Helpful?
Thank John M
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to let us know about your experience at our location. We are sorry to hear that you had an unpleasant experience with us. We will certainly take your concerns very seriously during our location upgrade next year, and we certainly hope that you give us another opportunity to provide you with a fantastic stay...

Buffalo
Reviewed 2 weeks ago via mobile

The place was clean, and we liked the pool that goes between outside and inside, near the hot tub. Would have preferred to have breakfast included. Evening free shuttle was useful to travel into town and back to enjoy breweries without needing a designated driver.

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Helpful?
Thank Ctefanya
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you very much!!!! We are delighted that you had such a great stay with us. We look forward to having you stay with us again!

Hong Kong
Reviewed 3 weeks ago via mobile

Despite the name this HI is actually among a group of midrange hotels and eateries on the outskirts of Asheville. They run a free, on-demand shuttle to/from downtown from 4pm to 11pm. A late night Uber was $6. If you take the breakfast option when booking this gets you a $20 voucher for the restaurant, where breakfast for two with...

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Helpful?
Thank 330driver
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel.... We truly appreciate your staying with us during your recent visit. We look forward to your returning soon...

Reviewed 3 weeks ago

The king room was comfortable and clean, but, despite its name, this hotel is NOT "downtown" by any definition. It is a 40 minute walk or a 5 minute drive to downtown. As noted in earlier reviews, there is a shuttle that becomes available at 4 p.m. The hotel is in a back lot off Tunnel Road and is remarkably...

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Helpful?
Thank BlackSwamp
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. We our proud of exceeding the high expectations from our guests, IHG and our Holiday Inn & Suites Associates and will review procedures to ensure that we continue to exceed the high standard that are expected. We are 1.5...

São Paulo
Reviewed 4 weeks ago

The hotel is located very near to the road, far away from downtown. The room is spacious, with confortable bed, airco, tv, shower and bathtube. There is free WiFi available. There is auto service laundry available in the 5th floor $2 washing, 1$ drying, $1.25 soap. The breakfast is regular. There is parklot available

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Helpful?
Thank Audirmartins
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

The Holiday Inn & Suites truly appreciates your choosing our hotel while visiting the area and taking the time to post your review on TripAdvisor.com. Our hotel offers complimentary shuttle to Downtown which is about 1.5 miles from our hotel. We do our best to ensure all guests have a pleasant experience and address all concerns. We hope you give...

Reviewed 5 weeks ago

Came up for a quick weekend trip and was very satisfied with the stay. The staff at the front desk were particularly accomodating and friendly. I found the building and rooms to be clean and comfortable. It wasn't far at all from the downtown area, breweries, and several restaurants and shopping. If you aren't planning on doing a lot of...

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Helpful?
Thank Shannon T
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel, we truly appreciate you staying with us. Our Holiday Inn & Suites Associates take great pride in exceeding the high expectations that IHG expects and that our guests deserve. We look forward to your returning again soon... Until then, happy travels...

Hickory, North Carolina
Reviewed February 14, 2017

Clean hotel that is located within walking distance of several restaurants. They have a shuttle that runs till 11pm which is a plus if you plan to go downtown. This is a a place you could enjoy for a few day stay.

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Helpful?
Thank ncgold
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. Upon entering travelers experience a warm, inviting sincere greeting in our nicely appointed hotel. Our hotel is conveniently located, with many restaurants, shopping and attractions most just minutes away. Our friendly Front Desk Associates are well versed with ideas...

Milton, Wisconsin
Reviewed January 29, 2017

Pet friendly, very accommodating. Needs a good update and the cleaning crew needs to do a better job! But the room was comfortable. The breakfast was decent, but make sure you in luxe the 5.00 with your room. Not worth the 10.00 charge if you don't include.

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Helpful?
Thank BuckyandSunny
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel... We TRULY appreciate your staying with us while visiting the area. Our friendly Holiday Inn & Suites Associates enjoy greeting each and every guest with a warm, inviting smile. We hope to see you again soon....

Reviewed January 27, 2017 via mobile

I have stayed in many a holiday inn, and this particular hotel is on par with travelers expectations. Hotel staff is courteous and helpful, the restaurant and bar are accommodating and satisfying. Rooms are clean, not in disrepair, and the beds, linens, and pillows make me happy. The only oddity I noted at all was the 7 foot ceilings throughout...

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Helpful?
Thank Chris B
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. We are proud of exceeding the high expectations from our guests. We look forward to seeing you again when visiting the area.. Until then, happy travels.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Discover a home away from home at our Asheville, NC hotel. The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, shopping at the Asheville Mall or touring the magnificent Biltmore Estate. Our hotel is less than five miles from the Blue Ridge Parkway, deemed 'America's Favorite Drive.' Located only 1.2 Miles from the heart of town, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hours establishments to enjoy food, drinks and entertainment.While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour business center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, 32' HDTVs, free high-speed Internet access and a microwave and refrigerator in each room. An indoor/outdoor pool and spa, Chef's Corner Restaurant & Lounge are just a taste of the premium amenities you'll enjoy at the Holiday Inn Hotel & Suites - Asheville Downtown. Complimentary shuttle service (2 mile radius from hotel) from 4 pm to 10 pm. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Address: 42 Tunnel Rd, Asheville, NC 28805-1230
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $119 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Asheville Downtown 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn
Hotel Style:
#22 Business Hotel in Asheville
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Hotel & Suites Asheville Downtown staff and other travelers.
4 questions
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2 months ago
Jackson, Tennessee, United States
2 months ago
Washington
over a year ago

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Questions? Get answers from Holiday Inn Hotel & Suites Asheville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher is better”
 of 5 bubbles L582GFjohnm, 2 weeks ago | Read review
“high floor is more quiet”
 of 5 bubbles Audirmartins, 4 weeks ago | Read review
“There is a mountain view if you are lucky enough to get a room facing the right direction ;)”
 of 5 bubbles shannont647, 5 weeks ago | Read review
“Ask for an upgrade to a suite-they have plenty of them”
 of 5 bubbles lindbloom, Dec 3, 2016 | Read review
“604 was a great room.”
  • King Room
 of 5 bubbles WildWonderfulWander, Nov 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question