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Holiday Inn Hotel & Suites Asheville Downtown

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Holiday Inn Hotel & Suites Asheville Downtown
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429 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Santa Cruz, California
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed yesterday NEW

My husband and I have been on a two-week road trip through the southeastern U.S., and we stayed in another Holiday Inn Express property last week and were very happy with that experience. This hotel was such a disappointment. Advertising that they are "downtown" is a complete falsehood. They are at least a mile and a half away from the... More 

Helpful?
Thank Trencita_12
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

I am so sorry that we did not exceed you expectations during your recent stay. Our hotel description clearly states that we are 1.5 miles from the heart of downtown but if you did not see the description, I apologize. We also have complimentary shuttle service for our guest so they can go to downtown and not have to worry... More 

Virginia
1 review
2 of 5 stars Reviewed 2 days ago NEW

This was a below average stay for us. - Brought our 9 month year old and stayed for 3 nights. The room reeked of smoke when we checked in during the evening. Of course they had no other available rooms then and we had no choice but to stay. This seems absolutely unacceptable, especially at over $200 for that Saturday... More 

Helpful?
Thank dispatch891
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

Atlanta, Georgia
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Room was very clean. It had fridge, microwave and Keurig Coffee maker. Room was also spacious. Outlets were not near the bed but plenty on the desk. Room was also surprisingly quiet since it is on Tunnel Rd & backs up to interstate. Location was good, only a couple of miles to downtown. Surrounding hotel are a Goodyear Tire, Outback... More 

Helpful?
Thank gritgirldery
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. We our proud of exceeding the high expectations from our guests, IHG and our Holiday Inn & Suites Associates and will review procedures to ensure that we continue to exceed the high standard that are expected. We look forward... More 

Louisville, Kentucky
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The property was well-maintained and the room was clean. The tub was nice and wide and relaxing after a long day of driving and business appointments. My primary complaint is that the hotel, which I booked on the fly, was listed as Holiday Inn Hotel & Suites Asheville Downtown. So I was expecting a city setting, where I could leave... More 

Helpful?
Thank Tom A
HotelManager2008, Front Office Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our location. We always appreciate guest feedback so that we can continue to improve our guest satisfaction. Thank you for taking the time to leave a detailed review, and we hope you come back to visit again soon. More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago via mobile

Stopped here for a night on a weekend trip through Asheville. The desk clerks were courteous, the room clean, and the bed was comfortable. The downtown shuttle (complementary) made it really easy to get to and from the downtown night life. I plan to stop here again next time I stop in Asheville.

Helpful?
Thank A TripAdvisor Member
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

We are delighted to hear that you enjoyed your stay with us! We take pride in the fabulous team members we have and the true care they take with our guests! We hope to see you again when travelling to Asheville! More 

Ohio
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I were very happy with this hotel. The location was great. They offered free shuttle to downtown (only 2 miles away). We loved using the shuttle! Our driver was very helpful with restaurant ideas. This hotel does offer a walk in special of $179.00 night (first night only). We had planned on staying at another hotel but... More 

Helpful?
Thank sunnydays72
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

WOW! Thank you for your kind words. Delighted to read you enjoyed your stay. Hope to see you again! More 

A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago via mobile

This room was very nice and clean however the factor that took it to two stars is that this hotel is poorly misrepresented. This is not downtown at all, we stayed here Labor Day weekend and you expect to be downtown if the location is titled "downtown" we also spent a lot of money to be downtown as we did... More 

Helpful?
3 Thank A TripAdvisor Member
HotelManager2008, Guest Relations Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to give us a review. We are glad to hear that you enjoyed your room accommodations with us. We strive to maintain high standards, and we always appreciate candid guest feedback. While we are 1.3 miles from the center of Downtown Asheville, we are the closet Holiday Inn property to Downtown. We also offer... More 

Palos Park, Illinois, United States
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on a Road Scholar tour. We booked a day before the tour began and a day after. The hotel was very accommodating. We had the same room all week. Road Scholar tours have learning presentations which were in one of the hotel meeting rooms. Our room was very nice. At one point the sink stated emptying slowly... More 

Helpful?
Thank David B
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel… We appreciate your staying with us while visiting the area. We get many compliments on how warm and inviting our hotel is… We are excited to say that our hotels exceeds the high standard IHG expect and our guests deserve. We look forward to your returning to our hotel someday... More 

Level Contributor
268 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed August 25, 2016 via mobile

What else would you want from a hotel? The location is close to downtown Asheville and walking distance if preferred, the rooms were cleaned thoroughly each day and the staff were about as helpful and friendly as could be. Even the restaurant was efficient and reasonable for a hotel based restaurant and that was a pleasant surprise. Overall nothing negative... More 

Helpful?
Thank Ppaintguy
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. We truly appreciate your staying with us while visiting the area. The Holiday Inn & Suites Associates enjoy making every guests stay a one to remember. We look forward to your returning to the area again soon… More 

Atlanta, Georgia
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 9, 2016

Location: Just off Tunnel Road, about 3 minutes from downtown Asheville. Easy access to downtown as well as 240, which can get you quickly anywhere from the River Arts District to Biltmore. Free shuttle service from 4p-10p to anywhere in downtown. Staff: Unbelievably helpful and friendly. Bryan (the manager) got me a room at a reasonable price at the last... More 

Helpful?
Thank Dazek
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you very much for your kind words about the hotel. We are delighted that you enjoyed your time while staying with us. Hope to see you again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a home away from home at our Asheville, NC hotel. The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, shopping at the Asheville Mall or touring the magnificent Biltmore Estate. Our hotel is less than five miles from the Blue Ridge Parkway, deemed 'America's Favorite Drive.' Located only 1.2 Miles from the heart of town, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hours establishments to enjoy food, drinks and entertainment.While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour business center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, 32' HDTVs, free high-speed Internet access and a microwave and refrigerator in each room. An indoor/outdoor pool and spa, Chef's Corner Restaurant & Lounge are just a taste of the premium amenities you'll enjoy at the Holiday Inn Hotel & Suites - Asheville Downtown. Complimentary shuttle service (2 mile radius from hotel) from 4 pm to 10 pm. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Address: 42 Tunnel Rd, Asheville, NC 28805-1230
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $123 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Asheville Downtown 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn
Hotel Style:
#22 Business Hotel in Asheville
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