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Crowne Plaza Resort Asheville

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Crowne Plaza  Resort Asheville
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1,100 Reviews from our TripAdvisor Community

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Showing 1,090: English reviews
Roanoke, Virginia
Level Contributor
72 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 days ago NEW

We arrived and were not welcomed as IHG members. We were given a handicap accessible room instead of a pet friendly room. My husband went to the desk to have our room changed. They then moved us to a pet friendly room but on an upper floor instead of the lower floor we had requested. They offered to upgrade our... More 

Helpful?
1 Thank ncstateva
Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
Reviewed 5 days ago NEW via mobile

We visited for Thanksgiving weekend, and had a nice turkey dinner in their banquet hall. BUT, there are a few things you should be aware of. They allow dogs, and there were many this past weekend. I love dogs, BUT the poor pooch in the room next to ours was left alone for two hours (or more). He barked incessantly... More 

Helpful?
Thank DeDeDinah
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW

For the price, this was a nice hotel. They are currently remodeling so parts of the hotel are more updated than others. The lobby and bar are very nice and cozy for a fall evening, The room we stayed in was above average and clean. Since the spa and exercise facilities are down the hill, we didn't take advantage of... More 

Helpful?
Thank Alice Ann B
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Excellent buffet and good service. Very pricey for a meal. While it was all good at the price of the buffet, I think it was for the everyone eating some of everything. I could have fixed diner for 4 easily on the price of 1. I do like not having to prepare and clean up. Nice place and food.

Helpful?
Thank Rod L
Charlotte
Level Contributor
302 reviews
256 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
Reviewed 1 week ago

We stayed here for two weekend nights in connection with a wedding. This is an old style (but somewhat upscale) resort hotel in a pretty hilltop location just a ten minute drive from downtown Asheville. The lobby area has been refurbished and is very nice----in a mountain resort style with an attractive lobby bar and nice sitting areas. Unfortunately the... More 

Helpful?
Thank lchjr
Wilbraham, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

Lovely hotel. Very clean and food in the restaurant was delicious. Staff was very pleasant and accommodating. Rooms were up to date and very clean. Would definitely stay there again. Fitness facilities were great

Helpful?
Thank Laurie R
Level Contributor
8 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

It is apparent lots of money & attention has been put into renovating the lobby area but not as much attention to the guest rooms. The bathroom is incredibly small for the the size of the room, which is actually quite spacious. The price for the room is actually quite expensive for what you get.

Helpful?
Thank Mandy N
IHGService, Guest Relations Manager at Crowne Plaza Resort Asheville, responded to this review

Dear Mandy N, Thank you for posting a review of our property and for being our guest. I appreciate the positive comments regarding our hotel lobby. However, I am sorry to learn that you were disappointed with your stay due to the room accommodations, bathroom size and room rates, as we always strive to provide a unique experience to all... More 

Mount Airy, NC
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

I really enjoyed staying in this place. The Lobby has been newly remodeled and the restaurant and hotel Bar are very nice. Also the Meeting space is very nice as well. Our Hotel room had just been updated and it was fairly nice as well. I loved the fireplace in the lobby and this place is really spending some money... More 

Helpful?
Thank MayberryTourism
1 review
Reviewed 3 weeks ago via mobile

The hotel lobby is beautiful and cozy. Derek made our trip by offering an upgrade to a villa. The kids loved having their own space and the creek view was nice. Restaurant servers were so nice and helpful.

Helpful?
Thank Joanie B
Houston, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

This was my first trip to Asheville. After looking at a few options, I decided to go with Crowne Plaza. I arrived at the hotel late. Check in was quick and easy. Since I arrived late my first night, I ordered room service. The food was good and it was hot. I was instructed to leave my tray outside my... More 

Helpful?
Thank JAMM33
IHGService, Guest Relations Manager at Crowne Plaza Resort Asheville, responded to this review

Dear JAMM33, Thank you for writing a review about our property. It makes us happy to read we have met your expectations and that our location, cleanliness, food and amenities were suitable to your needs. However, it is regrettable that the service from our housekeeping and billing concern prevented you from fully enjoying your stay. I am glad that our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more   less 

Additional Information about Crowne Plaza Resort Asheville

Address: 1 Resort Dr, Asheville, NC 28806-3815 (Formerly Holiday Inn Sunspree Resort)
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $109 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Resort Asheville 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Crowne Plaza Resort Asheville Hotel Asheville
Crowne Plaza Asheville
Crowne Plaza Hotel Asheville
Hotel Style:
#7 Spa Hotel in Asheville
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Resort Asheville staff and other travelers.
10 questions
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Ringgold, VA
over a year ago
Ringgold, VA
over a year ago
Hendersonville, North Carolina
over a year ago

See all questions (10)

Questions? Get answers from Crowne Plaza Resort Asheville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay somewhere else”
 of 5 bubbles ncstateva, 3 days ago | Read review
“None of the rooms seem to have any great views.”
 of 5 bubbles lchjr, 1 week ago | Read review
“Make sure you ask for a updated room.”
 of 5 bubbles MayberryTourism, 2 weeks ago | Read review
“I like rooms in the back near the Adventure Center.”
 of 5 bubbles danda228, Oct 27, 2016 | Read review
“call ahead ask for early checkin”
 of 5 bubbles 70adriannaa, Oct 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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