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Crowne Plaza Resort Asheville

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Crowne Plaza  Resort Asheville
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1,036 Reviews from our TripAdvisor Community

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Showing 1,028: English reviews
Erie, PA
Level Contributor
173 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Brian at the front desk was very helpful. He moved us from a non-smoking room that had been smoked in, and it smelled. He found us another room. No microwave and not as big as the room that I had booked, but it was ok. Breakfast was included in our room rate, but the breakfast buffet was never complete. Toast... More 

Helpful?
Thank Dana K
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I was happy with the grounds and the wonderful staff, but the hotel after the update is still bad. I would only return if there is a new building. The price was unreasonable for what was delivered. I enjoyed breakfast and lunch on site and was happy except for the instant grits.

Helpful?
Thank Albatross18
Atlanta, Georgia, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Resort was very nice. Water pressure in shower could have been higher but overall the King Executive Suit was nice and spacious. It rained of/on most of the weekend so we didn't have a chance to explore most of the resort as our daily timeline was changing.

Helpful?
Thank Ron D
Memphis, Tennessee
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

My wife and I just spent four nights here for a USTA tennis tournament. The lobby renovation is very nice, and the staff was very friendly. The food service at the bar (for lunch( was excellent - highly recommend the NC twist on both Poutine and a Croque Monsieur. Breakfast buffet in the main restaurant was fine, but better options... More 

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1 Thank Ken R
Covington, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed at the Crowne Plaza Resort for a tennis event and was looking forward to the stay based on photos shown on website. They have renovated the lobby, restaurant and some hotel rooms which look very nice and offer decent amenities. I stayed in one of the villas (Sugar Mountain) along the golf course. The villa appeared to have been... More 

Helpful?
Thank Emily B
Myrtle Beach, South Carolina
Level Contributor
4 reviews
3 of 5 stars Reviewed 5 days ago NEW

We were there during a BMW conference. I guess that is why we got a room below the lobby floor with a view of a rusty staircase on the back of the building. The website asked if we would like early check-in and I said yes. When we got there at 3:00pm we were told the system was down so... More 

Helpful?
Thank maxman57
Knoxville, Tennessee
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

My friends and I stayed at the Crowne Resort's villas. Upon arrival, we found unmade beds, trash, and a dirty refrigerator, still containing items left from the previous guests. We were moved to another villa promptly. There was one window unit air conditioner for the entire villa and it was hot and muggy for the majority of our stay in... More 

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Thank Julie B
Mooresville, North Carolina
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed as family, nice lobby and rooms were OK, little small. Staff was nice and breakfast buffet was good. Multiple pools on site, a couple are not at main building. Very close to downtown Asheville and also have shuttles to take you there and back. Good location and decent price. Would definitely recommend.

Helpful?
Thank Michael D
United, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel from Thursday 08/11/2016 until Tuesday 08/16/2016 and this was the best hotel I've ever stayed at. I would give this hotel and the staff a 100 out of 10 if possible as they were the most friendliest and helpful staff ever. I'd like to mention Erin the restaurant supervisor who was very helpful and cheerful... More 

Helpful?
Thank Melvin F
atlanta
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

First off the staff is wonderful, bus drivers have great tips for downtown. Even billing issues corrected quickly Blue Ridge Villa, no view of mtns, only trees and 8th hole on golf course. Very quiet. WIFI very weak at Villas not able to vpn. Guest bath, drainage issue - ankle deep water by end of shower, and toliet paper holder... More 

Helpful?
Thank atlantaz3
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more   less 

Additional Information about Crowne Plaza Resort Asheville

Address: 1 Resort Dr, Asheville, NC 28806-3815 (Formerly Holiday Inn Sunspree Resort)
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $127 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Resort Asheville 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Crowne Plaza Resort Asheville Hotel Asheville
Crowne Plaza Asheville
Crowne Plaza Hotel Asheville
Hotel Style:
#7 Spa Hotel in Asheville
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