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Homewood Suites by Hilton Asheville- Tunnel Road

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Homewood Suites by Hilton Asheville- Tunnel Road
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1,289 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Asheville- Tunnel Road
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Showing 1,283: English reviews
Hunstville, United States
Reviewed September 25, 2015

The customer service at this hotel is wonderful. Everybody from the desk clerk, managers, and maintenance people were very nice and welcoming. The dining room staff were absolutely the best, they are very hard working and helpful during breakfast and the nightly manager receptions. The room was nice, comfortable, clean, and quiet. I really can't say enough about this place,...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Molly H
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us while in Asheville with family. We are grateful for your compliments about the service provided by our team and how well the suite met your needs. We hope to see you in the near future. Cordially, Troy Ferguson - General Manager

Reviewed September 23, 2015

When most people are headed south my wife and I decided to take a road trip from Fort Lauderdale to DC. On the way, we took a side trip to see the Biltmore Manson in Asheville, North Carolina. We dedicated about 24 hours for this. The Homewood Suites in Asheville was very good, not excellent, primarily because of the room....

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2Thank Rocky P
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us for your side trip to see Biltmore, and glad for the snow treat. We will look for your return on a future trip north. Thank you, Troy Ferguson - General Manager

Reviewed September 22, 2015 via mobile

I can count on one hand the number of hotels I've stayed at in my life that really exceed the bang for your buck. Homewood Suites Ashville was one of them and probably set the bar for future stays anywhere. Jen and I got a king suite which also had the full living room and full kitchen with a fridge...

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Helpful?
1Thank Dan W
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and we appreciate that it worked so well. We are ecstatic that our suite provided you with the space you needed, and that your enjoyed our variety at breakfast. We are thankful for your review and hope to see you again soon. Take Care, Troy Ferguson - General Manager

Columbus, United States
Reviewed September 19, 2015

Overall things were very nice during our stay of 5 days. The staff was very friendly and accommodating. The breakfasts were good and varied. We only had the managers reception on Thursday and Monday nights and both days they had salads and a few other items. It was okay, but nothing to write home about. The service was always first...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
2Thank Charles S
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us during your travels. We are pleased you enjoyed the serivce provided by our team and our hot full breakfast. We hope to see you visit again soon. Warm Regards, Troy Ferguson - General Manager

Cartersville, Georgia
Reviewed September 17, 2015

My recent 4 night stay at Homewood Suites - Asheville was excellent! My room was booked with 2 reservations (some nights were booked on points and some were paid for). Chase took care of combining the reservations so my friend and I didn't have to switch rooms mid-stay. Super nice! Chase, Suzi, Sam, and Arenda were always friendly when we...

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2Thank Jill_Jacobs_93
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us again, and for your continued loyalty to our property when you are in the area. We are happy that the staff takes such good care of you and that we can look forward to seeing you on future trips. Cordially, Troy Ferguson - General Manager

Newport News, Virginia
Reviewed September 16, 2015

My wife and I had been wanting to visit my Nephew and his family whom we hadn't seen in several years, and so after several years with out any vacation we made plans to get in our car and take a week on the road going first to visit my cousin and his family in Holly Springs NC. Then making...

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Helpful?
1Thank Cono and Donna c
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for choosing to stay with us during your much needed trip to visit family. I am so sorry that the elevation took the toll it did on your wife, but am happy that it all ended so well. We are truly pleased that we could offer assitance and coordinate the help you needed when you needed it. Thank...

newton falls, oh, United States
Reviewed September 15, 2015

Staff friendly, nice , and extremely helpful. Hotel neat and clean. Rooms Great. Shuttle nice addition. Food good. Hot tub/Pool area was clean. All towels in that area were always used up but not hotels fault.

Review collected in partnership with Homewood Suites by Hilton
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1Thank Kimberly K
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us. We are happy you had a great stay and enjoyed your visit to the Asheville Area. I am happy everything worked out so well for you and apologize we didn't keep up with the towels in the hot tub/pool area better and we will focus to improve that. We hope to see you again...

Reviewed September 14, 2015 via mobile

totally blown away at how nice & helpful EVERYONE we encoutered was. from check-in, to breakfast, reception, housekeeping... everyone was genuinely engaged & nice. loved having a suite - kitchen fridge was handy for keeping the beverages cold; separate living room w a great view of the mtn was very comfortable. the room was a little worn, elevators seem to...

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1Thank craft_brew
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us. I am truly proud of my team for delivering serivce deserving of your warm comments. Thank you again for your kind words and we hope to see you again soon. Kind Regards, Troy Ferguson - General Manager

Jacksonville, Florida
Reviewed September 14, 2015

We spent 2 nights in a king suite at this Homewood Suites. The suites are small but offered more than enough room for the two of us. It was great having a little kitchen of our own. Everyone we encountered from the front desk staff was friendly and helpful. The hotel was very clean. The location is not as far...

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1Thank storymom
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us recently. We are happy that you found one of our suites clean and comfortable, and enjoyed the serivce provided by our team. I apologize that you found the sofa disappointing and that our courtesy shuttle was so busy. We try our best to to get everyone where they want quickly and are sorry if...

Ekron, United States
Reviewed September 13, 2015

everything was great, wanted better selection of food. would come back again, I always stay at Homewood whenever possible. Just a feeling of home. would come back to this location next time I'm around this area

Review collected in partnership with Homewood Suites by Hilton
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1Thank Dale J
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us. We are please that your stay was good and look forward to seeing you on a future visit. Warm Regards, Troy Ferguson - General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Experience Asheville’s finest all-suites luxury hotel located within minutes of downtown Asheville, Biltmore Estate and the city’s finest dining. At Homewood Suites by Hilton, Asheville, extra room is just the beginning. Our spacious and roomy suites have separate living and sleeping areas, work desks with complimentary internet, fully equipped kitchens and new high definition LCD televisions. Start your day with a complimentary hot breakfast served in our grand fireplace lobby and Monday-Thursday evenings, you can look forward to a complimentary dinner and drinks. Make your luxurious mountain vacation dream come true at Asheville’s new Homewood Suites by Hilton. ... more   less 

Additional Information about Homewood Suites by Hilton Asheville- Tunnel Road

Address: 88 Tunnel Rd, Asheville, NC 28805-1231
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $151 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Asheville- Tunnel Road 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Homewood Suites By Hilton - Asheville Hotel Asheville
Homewood Suites Asheville
Homewood Asheville
Asheville Homewood Suites
Hotel Style:
#2 Romantic Hotel in Asheville
#4 Family Hotel in Asheville
#12 Business Hotel in Asheville
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Asheville- Tunnel Road staff and other travelers.
24 questions
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Questions? Get answers from Homewood Suites by Hilton Asheville- Tunnel Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 510 was newly renovated and had a view of the mountains in the back of the hotel”
  • View from room 510
  • View from room 510
  • TV in bedroom area
  • Kitchen area
  • King size bed
  • Sink and closet
  • Full size fridge
 of 5 bubbles AnitaS262, Jan 14, 2017 | Read review
“Suites are all on the first floor. Large with jetted tubs”
 of 5 bubbles lowogo, Dec 27, 2016 | Read review
“A second floor- or higher- room would have less foot traffic, so may want to set that up ahead of time if possible.”
 of 5 bubbles williamwF6003QJ, Dec 4, 2016 | Read review
“Corner rooms are quieter”
 of 5 bubbles TLC4EP, Nov 29, 2016 | Read review
“upper floors have nice views of the city and mountains”
 of 5 bubbles gregh201, Nov 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question