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Homewood Suites by Hilton Asheville- Tunnel Road

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Homewood Suites by Hilton Asheville- Tunnel Road
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1,148 Reviews from our TripAdvisor Community

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Showing 1,143: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I was very impressed with this hotel. Everyone was very friendly and the rooms were very clean. I especially enjoyed the managers reception in the evening. Michael and Kareem did an excellent job with this. They were super friendly and helpful.

Helpful?
1 Thank Kathy U
Lex, SC
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a great stay at the Homewood Suites on our recent weekend trip to Asheville. Our room was large and very clean. The entire staff is friendly and very helpful. The free breakfast is plentiful and delicious. The location is great because it is close to downtown Asheville and so close to everything else in the area. I would... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Carter29072
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Michael and Kareem did an excellent job managing the social. Their smiles and hospitality made for a relaxing and enjoying experience. These two should seriously be recognized and thanked for their hard word. The overall experience at the hotel was positive. Thanks to all of the staff!

Helpful?
1 Thank Mary Emaline T
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us! It is great to hear that Michael and Kareem took such great care of you during our evening social, along with the rest of our team. We hope to see you coming to stay with us again soon. Enthusiastically, Troy Ferguson - General Manager More 

Summerville, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

When we stay at a Hilton hotel we expect quality. We did not experience that here. Loud air conditioner and inadequate breakfast. We were there on our anniversary. Will pick a different Hotel next time.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Hans C W
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us. I am so sorry that your did stay did not meet your expectations, and appreciate you letting us know. We have refunded the points for a night of your stay in the spirit of our Suite Assurance Guarantee. Thank you for your feedback. Sincerely, Troy Ferguson - General Manager More 

Nashville, Tennessee
1 review
3 of 5 stars Reviewed 1 week ago

service was great, breakfast ok, evening also great. extremely load water noises in the wall of room 515 which would wake you up at night. room 402 was not made up on 8/9 the bathroom in 515 was not well cleaned when we arrived.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Q9354SDdavidl
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us. We appreciate that you enjoyed the service provided by our team, our breakfast and evening social. I apologize for the noise and cleanliness you reported, and thank you for letting us know so that we may address it for future guests. We hope to see you again when visiting the Asheville Area. Warm Regards,... More 

Brevard, NC, United States
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Homewood Suites for a quick staycation. The hotel is nicely updated. Rooms were clean and spacious. The staff was what really stood out. Super helpful and friendly. They offer a complimentary shuttle within a 5 mile radius which is great for beer city brewery hopping downtown. While we didn't take advantage of it,... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Stephanie T
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us for your quick getaway! We are happy that you and your husband enjoyed your stay with the service provided by our team. We hope to see you again soon. Warm Regards, Troy Ferguson - General Manager More 

1 review
2 of 5 stars Reviewed 1 week ago

Staff is excellent and the location is convenient to downtown area, however the hotel is in dire need of an update. Rooms are old, tired and don't look as clean as they should. A/C units are extremely noisy and disrupt sleep.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 282vickied
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us and for sharing your feedback about your stay. It is great to hear your compliments about the service provided by our team. I am so sorry that you felt the way you did about the suite you stayed in. We were glad we could issue a full refund for your stay in the spirit... More 

Syracuse, New York
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed 2 nights at this hotel. Easy to get to. Conveniently located to downtown. Room was very nice, quiet and comfortable. When we checked in the AC was VERY loud, loud enough to actually shake the bed. We told the front desk the next morning and they had someone fix it. They were very responsive. Would recommend higher floor, seemed... More 

Helpful?
1 Thank lindyg79
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us! We appreciate you letting us know about the AC noise so that we could make it better, and apologize for lack of parking the first night. We are pleased to find your stay was enjoyable and look forward to seeing you return. Be Well, Troy Ferguson - General Manager More 

Lancaster, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Really a very nice place to vacation for a few days. If you are looking for a home base while exploring Asheville or the Blue Ridge mountains this hotel is ideal. The free breakfast adds to the value and is certainly a time saver before beginning your day's activities.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank John J. M
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us! We are extremely pleased that we were a good home base for your visit to our area, and that you enjoyed breakfast. We hope to see you again soon. Wishing you the best, Troy Ferguson - General Manager More 

greensboro nc
1 review
3 of 5 stars Reviewed 2 weeks ago

The mattress was uncomfortable and the bed was half made. The shower was cold took over 5 min. to heat up. The location to downtown and all attractions was excellent. Staff was great with directions. View of mountains spectacular! Breakfast was good staff very helpful.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Anna C
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review

Thank you for staying with us! I am sorry that you found the mattress uncomfortable. Our beds are prepared turned down for new arriving guests and I apologize that it felt half make, and in addition apologize that your shower took so long to heat up. We are happy that you enjoyed our central location, help with directions, view of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Experience Asheville’s finest all-suites luxury hotel located within minutes of downtown Asheville, Biltmore Estate and the city’s finest dining. At Homewood Suites by Hilton, Asheville, extra room is just the beginning. Our spacious and roomy suites have separate living and sleeping areas, work desks with complimentary internet, fully equipped kitchens and new high definition LCD televisions. Start your day with a complimentary hot breakfast served in our grand fireplace lobby and Monday-Thursday evenings, you can look forward to a complimentary dinner and drinks. Make your luxurious mountain vacation dream come true at Asheville’s new Homewood Suites by Hilton. ... more   less 

Additional Information about Homewood Suites by Hilton Asheville- Tunnel Road

Address: 88 Tunnel Rd, Asheville, NC 28805-1231
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $165 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Asheville- Tunnel Road 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Homewood Suites By Hilton - Asheville Hotel Asheville
Homewood Suites Asheville
Homewood Asheville
Asheville Homewood Suites
Hotel Style:
#2 Romantic Hotel in Asheville
#4 Family Hotel in Asheville
#12 Business Hotel in Asheville
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