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Aloft Asheville Downtown

20% less than usual
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Traveler (405)
Room & Suite (241)
Pool & Beach (51)
Certificate of Excellence

About

#28 of 72 hotels in Asheville
Location
Cleanliness
Service
Value
Certificate of Excellence
The Aloft Asheville Downtown hotel offers a great view of the mountains while being situated in the heart of downtown Asheville, within walking distance of shopping, restaurants, and art galleries.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Concierge
Free internet
Wifi
Internet
Rooftop pool
Outdoor pool
Restaurant
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Mountain View
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
128Restaurantswithin 0.3 miles
104Attractionswithin 0.3 miles
1,136Reviews
17Q+A
100Room tips
Traveler rating
  • 599
  • 355
  • 104
  • 51
  • 27
Time of year
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Popular mentions
My daughter and I took a little trip to Asheville before school started back up. We found a good deal on this hotel so we booked it for that and location. Easy check in and very convenient to everything. However, service here is lacking.
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Response from dwalls1166, Manager at Aloft Asheville Downtown
Responded today
We value and appreciate your honest and constructive feedback. Your remarks have been shared with the management staff to make certain that the incidents you have described will be addressed.
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Very clean, well run hotel. Very much enjoyed our stay at Aloft. We took advantage every day of the made to order breakfast. Rooftop pool is also very nice. Attached parking garage makes downtown parking a snap. Rooftop outside XYZ bar area also nice for evenings and breakfast. Frequently have entertainment in XYZ bar.All staff are nice and helpful. A very nice place to stay within walking distance of all that Asheville has to offer. Will stay there again.
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It’s hard not to enjoy Asheville, so you may as well enjoy it in this cool hotel in the heart of it all. I like the Aloft product, hip without trying to be too cool for the average business traveler or tourist. Great location here, walk down the street to the ballpark, up the street to the entire restaurant and arts scene that is Asheville. Cool second story deck/bar for people watching. Music in the evenings. Friendly staff and great value. Great stay.
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We stayed here to be in the great location and because of the pool and nice amenities. We were disappointed on moving in that our room had an unacceptable odor. We immediately complained to the front desk who offered no solution. The Marriott app then asked me to rate the room and I again complained through the app. No one has offered us a solution or compensation of any kind. Stay away.
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Response from dwalls1166, Manager at Aloft Asheville Downtown
Responded 2 weeks ago
Please allow me to express my sincere apologies for your disappointment in your stay. We value and appreciate your honest and constructive feedback. I was glad to see that the front desk helped you with resolution before you departed.. We would like to regain your trust and we hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.
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What a hotel! It is in the heart of downtown Asheville. You are always a short walk away from almost everything! The rooms are clean. The people are extremely friendly. The hotel is VERY dog friendly! They have so many accommodations for the 4 legged guests. I have to give a special shout out to Melvin. He worked our first night of our stay. He brought a special dog bed to our room, give each of our 2 yorkies gift bags, and gave my wife access to the pool and fire pits after hours. He and the rest of the staff made the stay so enjoyable! The price is high, but is worth it, especially if you travel with pets.
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PRICE RANGE
$179 - $570 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAshevilleDowntown Asheville
NUMBER OF ROOMS
115
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