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SpringHill Suites Asheville

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GreenLeadersBronze level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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SpringHill Suites Asheville
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357 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Asheville
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Showing 357: English reviews
Reviewed April 13, 2015

I booked a suite at this hotel for a Bachelorette party. The room was very large with 2 full beds, a kitchen, and a pull out sofa. Though a bit tight for the amount of girls and luggage we had a great stay. The indoor pool and hot tub was very clean and fun! (hate that it closes at 11)...

Thank Randi V
Reviewed April 9, 2015

We found this hotel to be the best in the area for comparable properties. The beds were very comfortable (including the pillows). Their towels and bathroom amenities were also above average. The best part for us was the staff. They went out of their was to help us from the start (making our reservation), suggesting restaurants and storing some of...

Thank Bob S
Rockville, Maryland
Reviewed April 7, 2015 via mobile

We are Mariott reward members and are great fans of the hotels and service level of the staff This is why we where very surprised this stay the guy at the front desk was rude and obnoxious and acted like we are bothering him the pool was green and not clean... We had a problem with the bill the front...

3Thank omytom
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for your comments concerning your recent stay. I apologize for the inconvenience you experienced during your stay and will utilize your comments to better serve future guests. We were filled to capacity over the weekend in question and received glowing comments from other guests about the friendliness of our staff and cleanliness of the hotel. You...

S. Carolina
Reviewed April 7, 2015

We chose this hotel because it was one of the few that could accomodate 5 in one room and it was reasonably priced. Our room was clean and quiet despite being near the elevator on the second floor and the beds were comfortable and was stocked with a mini fridge, and microwave. We were only given 3 sets of towels...

Thank silby71
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for your comments surrounding your recent stay in Asheville, NC. We appreciate your feedback and use it to better serve our guests. We are happy you found the hotel convenient and our staff friendly. We take pride in taking care of our guests and appreciate your compliments. Unfortunately, we had experienced an issue with our pool...

Purcellville, Virginia
Reviewed April 6, 2015

This is one of the few hotels in the area with more than one bed so three people can share a room without using a sofa bed (hate those). There is also a sofa bed so those who don't mind them can put 6 in a room. We chose a "suite" on the premise it had separate living and sleeping...

2Thank rirri
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for providing feedback surrounding your recent stay. I appreciate your comments and apologize for the inconveniences your experienced with the layout of our suites. Our rooms are all studio suites offering one large room with multiple areas within one space. I completely understand your frustration with the vanity outside of the bathroom. It certainly can pose...

Springfield, Virginia
Reviewed April 5, 2015

This hotel had wonderful employees that were very helpful, warm and accommodating. The breakfast was wonderful and their hostess was amazing! The room was adequate for a family of five but a little tight. Once you open the sleeper sofa you could not get easily to the door or refrig. The downside was that the pool and whirlpool were green...

Thank zebratwins
Reviewed April 1, 2015

Hotel is clean, comfortable, quiet but what stood out for us was the good coffee always available in the lobby and the above-average breakfast every morning, with sausage and scrambled eggs with -thank you Spring Hill Suites!- salsa and cheese options!!! Oatmeal was also good with a variety of tasty toppings. Loved the chance to have two rooms connected for...

Thank msmeower
Denver, Colorado
Reviewed March 15, 2015 via mobile

Turned out to be a Marriott experience, great. The staff was courteous. They spoke to us at every turn. They were knowledge of the area and even suggested several places to visit. I was there for a friends Birthday checking out the brewery capital of the world. I would definitely recommend this property to anyone

Thank TheGriswaldz
Lafayette, Tennessee
Reviewed February 23, 2015

Stayed here for one night end of January. Front desk lady was not pleasant at all upon arrival. I used a corporate ID code for a discounted stay. She asked for my ID and I provided it. She then made copies. She never thanked me for staying again with them or thanked me for being a Platinum member. I felt...

2Thank Todd A
shsasheville, Manager at SpringHill Suites Asheville, responded to this review

My apologies on behalf of our entire team for the unpleasant reception you experienced upon checking in and out of our hotel. This most definitely is not our normal practice as our guests frequently comment about the friendliness of our entire staff. As for verifying qualifying information for a discounted rate you have booked, we will continue to verify just...

Durham, North Carolina
Reviewed January 26, 2015

Just a very nice place to say at reasonable cost, with friendly staff, comfortable and quiet rooms, good breakfast, nice Jacuzzi, pool, and exercise room; and very convenient to most of Asheville. This hotel is one of three in the immediate area, along with a Courtyard by Marriott and Hampton Inn by Hilton. We’ve been to all three and all...

2Thank JMinNC
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06/04/2017 06/05/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
If you are looking for Asheville hotels near Biltmore Estates, downtown Asheville and the Blue Ridge Parkway, experience the modern style of the newly renovated SpringHill Suites Asheville ,which is just minutes from it all. With incredible mountain views and nearby attractions like Chimney Rock Park, the Thomas Wolfe Auditorium, Nantahala Outdoor Center and the North Carolina Arboretum, you will surely enjoy your stay at our award-winning Asheville hotel. Our all suite SpingHill Suites by Marriott Asheville hotel feature rooms that are 25% larger than comparably priced hotel rooms, all while providing the amenities of a modern lifestyle. Enjoy free high-speed Internet, spacious work stations and modern furnishings with innovative room layouts. Our Asheville hotel offers a complimentary hot breakfast buffet, heated indoor pool & spa and a 24-hour fitness center. When visiting beautiful western North Carolina, you will never want to leave and the SpringHill Suites Asheville is here to make your stay memorable. ... more   less 

Additional Information about SpringHill Suites Asheville

Address: 2 Buckstone Pl, Asheville, NC 28805-1808
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $137 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Asheville 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Springhill Suites Asheville Hotel Asheville
Asheville Springhill Suites
Hotel Style:
#6 Green Hotel in Asheville
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Asheville staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor”
Stephan89080, 1 week ago | Read review
“The high rooms give you a little bit of a mountain view!”
jorinker, 1 week ago | Read review
“If you want quiet, choose a third floor room. Again, rooms are not sound proof and you can hear a lot.”
npdsleuth, 2 weeks ago | Read review
“The interstate noise affects the rear rooms. The rooms in the front right can have smokers out front talking and smoking. So, front left.”
Vermont1949, Apr 6, 2017 | Read review
“the room we stayed on the 3th floor has no view. only trees, which for us was good because we used the hotel only to sleep.”
25angelinel, Dec 31, 2016 | Read review
5 of 5
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$119* /night
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Prices are for 1 room, 2 adults
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