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SpringHill Suites Asheville

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GreenLeadersBronze level
05/14/2017 05/15/2017
1 room 2 adults 0 children
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SpringHill Suites Asheville
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342 Reviews from our TripAdvisor Community

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Showing 342: English reviews
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Reviewed 5 days ago NEW

Immediately, the front desk staff greeted us and were extremely helpful in providing suggestions for us to enjoy our only evening in Asheville. Great craft brew suggestions. Although the location is 10min from downtown, they suggested Lyft and Uber options which worked great. We had 4 guys traveling for golf. Our suites were adjoining and very clean. The breakfast staff...

Thank YHZweatherguy
Woodstock, Vermont
Reviewed 3 weeks ago

The staff (Sandra, Joe, Burgomil, Patricia et al. are among the best of any property we stay at. We have stayed here many times a year for years and have gotten to know the wonderful staff who greet us on our return. For people who travel about 100 nights a year—mostly staying at Marriott properties—this is one of our homes...

1Thank Vermont1949
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Good morning Vermont1949, I want to begin by thanking you for the very kind words about our staff and your loyalty to our team. I agree whole-heartedly with regard to our associates’ commitment to our guests, unfortunately, I also agree that the property is in need of an update. No matter how great our service is our guests do spend...

New York City, New York
Reviewed March 19, 2017

We stayed here several nights while visiting the Asheville area, Everything was what you would expect from a Springhill Suites. The rooms were the standard décor and about average sized. Breakfast was pretty good, and the staff was very friendly. The road up is a bit tight and the parking lot looked small, but we did not have trouble finding...

Thank Anthony H
New York City, New York
Reviewed March 15, 2017 via mobile

SpringHills are good Suite-style hotels, and this one did not disappoint. We think it is a reliable brand and particularly good when traveling with younger children. The staff are very kind. We cannot commend them enough for their service. The rooms are adequate, although some rooms have digital thermostats while others have an imprecise dial that makes climate control a...

1Thank BRIANandRONNIE2010
Lititz, Pennsylvania
Reviewed March 8, 2017 via mobile

Stayed overnight on our way to South Carolina. Good location (not right in the city but close to restaurants), beautiful setting in the Smokey Mountains. Room was worn, but clean. Front desk staff was not very friendly at check in, and did not acknowledge my Platinum status. Check out person was more friendly. There is a Carrabas Italian restaurant right...

1Thank myersmar369
Miami, Florida
Reviewed February 27, 2017

Nothing extraordinary about this hotel, it served well the purpose of a 1 night stay close to the Blue Mountain range.Staff was nice and helpful.It's surrounded by many dinning options and really close to the Asheville downtown and the entrance point of the Blue Mountains ridge parkway.

Thank Fernando M
Asheville, North Carolina
Reviewed February 15, 2017 via mobile

Very nice staff, clean and roomy rooms. Recommend to business as well as vacationers . Breakfast choices were fresh and good. Staff provided a to go box because I was running late. Very happy with room and service

Thank A4869VYsandral
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you so much for taking the time to complete our guest satisfaction survey. As a valued guest, your feedback is appreciated. I am thrilled you had a great stay and found our hotel accommodating. We hope to see you again in the future, should your travels bring you back to Asheville! Kindly, Chris Rule - General Manager

Knoxville, Tennessee
Reviewed January 30, 2017 via mobile

Desk staff was polite. My room was functionally clean but everything is worn. The couch is worn and dinghy, there are some carpet stains, and the bathroom has some signs of age. Then bed is on the firm side of comfortable and there aren't many outlets (traditional hidden outlets behind furniture--no lamps with outlets or USB ports). Desk staff was...

1Thank Dennis L
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for your comments concerning your recent stay. We appreciate your feedback and will share with the appropriate team. I understand your frustration and apologize for any inconveniences you experienced. We are in the preliminary planning stages for renovation and your concerns have been noted. If you travel brings you back to Asheville, please let me know if I...

Atlanta, Georgia, USA
Reviewed January 29, 2017 via mobile

Clean - quiet - nice. Friendly staff, very accommodating . Close to restaurants and the downtown area (2-3 miles). Indoor pool and hot tub. King suite had lots of room and comfortable bed. Standard free breakfast buffet each morning.

Thank snickerdoodle205
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you so much for your compliments of our hotel. We appreciate your feedback and are happy you had a great stay! Should your travels bring you back to Asheville, we hope you will visit us again!

Augusta, Maine, United States
Reviewed January 14, 2017

The hotel is nice, clean and comfortable. Breakfast is included. Parking is free. Having the extra space in the suite is nice. Staff at the reservation desk were friendly. The indoor pool and hot tub are an added bonus. It may not be a 5 star resort, but I am giving it a 5 for the great staff, price, cleanliness...

Thank Lisa H
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for taking the time to provide feedback about your recent stay in Asheville. We appreciate the kindness you have shown, and hope you will return to visit in the future. Wishing you safe travels and pleasant stays with Marriott in the future!

Questions? Get answers from hotel staff and past guests. Ask a question

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Management photos: Courtesy of the property manager

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Room/Suite (12)
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Other (4)
05/14/2017 05/15/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
If you are looking for Asheville hotels near Biltmore Estates, downtown Asheville and the Blue Ridge Parkway, experience the modern style of the newly renovated SpringHill Suites Asheville ,which is just minutes from it all. With incredible mountain views and nearby attractions like Chimney Rock Park, the Thomas Wolfe Auditorium, Nantahala Outdoor Center and the North Carolina Arboretum, you will surely enjoy your stay at our award-winning Asheville hotel. Our all suite SpingHill Suites by Marriott Asheville hotel feature rooms that are 25% larger than comparably priced hotel rooms, all while providing the amenities of a modern lifestyle. Enjoy free high-speed Internet, spacious work stations and modern furnishings with innovative room layouts. Our Asheville hotel offers a complimentary hot breakfast buffet, heated indoor pool & spa and a 24-hour fitness center. When visiting beautiful western North Carolina, you will never want to leave and the SpringHill Suites Asheville is here to make your stay memorable. ... more   less 

Additional Information about SpringHill Suites Asheville

Address: 2 Buckstone Pl, Asheville, NC 28805-1808
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $137 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Asheville 3*
Number of rooms: 88
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Also Known As:
Springhill Suites Asheville Hotel Asheville
Asheville Springhill Suites
Hotel Style:
#6 Green Hotel in Asheville
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Asheville staff and other travelers.
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Questions? Get answers from SpringHill Suites Asheville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The interstate noise affects the rear rooms. The rooms in the front right can have smokers out front talking and smoking. So, front left.”
Vermont1949, 3 weeks ago | Read review
“the room we stayed on the 3th floor has no view. only trees, which for us was good because we used the hotel only to sleep.”
25angelinel, Dec 31, 2016 | Read review
“Request room on top floor to avoid hearing guests in a room above you”
TPA-home, Dec 29, 2016 | Read review
“try to get a room in the back side of the hotel better aestetic”
cckatzman, Nov 7, 2016 | Read review
“Away from the elevators and at the end of the hall is the best spot”
TravelerO279, Sep 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$125* /night
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Prices are for 1 room, 2 adults
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