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SpringHill Suites Asheville

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SpringHill Suites Asheville
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319 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Florence, South Carolina
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

We were traveling from florence, sc and decided to stay here at the Springfield suites for the night, when we arrived the front desk young man was very nice,welcoming, and accommodating. I wish i would have remembered his name. The rooms were nice and clean, a lil chilly but nice. I was looking forward to a fantastic view but we... More 

Helpful?
Thank AmberCMaji843
Fort Lauderdale, Florida
Level Contributor
138 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 1 week ago

Generally a nice property with comfortable rooms and a decent breakfast, but when we checked in the room temperature was under 60 degrees (with the outdoor temp at 75). We turned off the air entirely but the hallway was still well under 65 so the room never got above 63, using a smart phone app to monitor the status. I... More 

Helpful?
1 Thank beentherejohn
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for your comments concerning your recent stay. I apologize for any inconveniences you experienced. The situation with the temperature in your guestroom and hallway were isolated incidences. As a rule, we generally keep the guestrooms and hallways at 70 degrees, however, we forgot to adjust the temperature in the room from the previous guests. I have... More 

Springfield, Ohio, United States
Level Contributor
12 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at this Marriott for 2 nights and we were very pleased with everything. Room clean, breakfast was good and the clerks were extremely friendly. Close to downtown and a nearby mall. Parking was convenient at the hotel.

Helpful?
Thank Darlene L
Summerville
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My husband had requested a handicap room which might have been part of the problem. He wanted a separate space with sofa and tv. That didn't happen. It is a suites hotel after all. The sofa faced the bed. There was one chair facing the tv. The carpet was stained in several places. The shower had no Lip on it... More 

Helpful?
1 Thank 347susano
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for your recent comments concerning your stay. I am sorry to hear your stay wasn't as expected. I wish when I was speaking with your husband that he would have mentioned the items you described. The only mention was the dissatisfaction with having your room serviced later than expected, but declined service when offered immediately. I... More 

Washington DC, District of Columbia
Level Contributor
352 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As there aren't many hotels in downtown Asheville, this is still in a good spot off the interstate, near restaurants and a short 5-8 minute drive from downtown. Checkin was smooth and easy. Free parking, free internet, free breakfast. Friendly, helpful staff. Rooms were in line with the Springhill Suites layout and very comfortable. There's an indoor pool, hot tub,... More 

Helpful?
Thank Traveler O
Santa Fe, New Mexico
Level Contributor
318 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a little outside Asheville, but it's not too far. It's okay, for three nights that we stayed there, but if had to do it over again would have splurged and stayed in town to walk around more. Checking in was quick and they gave us lots of maps and brochures.. The breakfast were not very good, so fortunately... More 

Helpful?
Thank susan s
Smithtown, New York
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 14, 2016 via mobile

Excellent modestly priced travelers hotel. Large well equipped room. Love the sink separated outside of the shower/commode room. Separate sofa, business desk area away from the bed. Staff were really nice and friendly especially the breakfast staff who we gladly gave a tip. Would definitely return if we are in the Asheville area again.

Helpful?
Thank scrafi
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for your kindness concerning your recent stay in Asheville. We appreciate your feedback and have passed along your compliments our staff. We look forward to seeing you on your next trip to the area! As always, wishing you only pleasant stays with Marriott in the future! More 

Oak Creek, Wisconsin, United States
Level Contributor
185 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed August 13, 2016 via mobile

I have only stayed at newer SpringHill Suites so I'm comparing backwards as it were . This is the oldest one I've ever stayed at the layout of the room was rather awkward many corners. Bad feng shui for room design. Also if you are sensitive to noise the east side of the hotel backs up to a freeway I... More 

Helpful?
Thank Jeanne V
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for your comments concerning your recent stay. We appreciate your feedback and will utilize it to better serve our guests in the future. We hope you had a wonderful visit to our town, despite the room layout and some unwanted noise. If your travels bring you back to Asheville, please do not hesitate to reach out... More 

Nancy, France
Level Contributor
58 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed August 11, 2016

We stayed there one night and had chosen this hotel because it's conveniently located very close to the Asheville Mall where we needed to do some shopping. There are several other hotels in this same area but we were delighted by our choice. We arrived early in the afternoon (before 1pm) , our room wasn't ready yet but the woman... More 

Helpful?
Thank CathyAnne
Warsaw, Indiana
Level Contributor
125 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 6, 2016 via mobile

This is a good hotel but it is a little tired. The rooms are big and could accommodate small families very well. The location is nice as there is a Carrabba's next store within a short walk. The staff was kind and very helpful. This is also off of Tunnel road close to downtown.

Helpful?
1 Thank HarvMN
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for your kindness! We are happy you found our hotel conveniently located and our staff kind and helpful. Please come back to visit us again if your travel brings you back to Asheville. Wishing you only pleasant stays with Marriott in the future! Kindly, Chris R. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
If you are looking for Asheville hotels near Biltmore Estates, downtown Asheville and the Blue Ridge Parkway, experience the modern style of the newly renovated SpringHill Suites Asheville ,which is just minutes from it all. With incredible mountain views and nearby attractions like Chimney Rock Park, the Thomas Wolfe Auditorium, Nantahala Outdoor Center and the North Carolina Arboretum, you will surely enjoy your stay at our award-wining Asheville hotel. Our all suite SpingHill Suites by Marriott Asheville hotel feature rooms that are 25% larger than comparably priced hotel rooms, all while providing the amenities of a modern lifestyle. Enjoy free high-speed Internet, spacious work stations and modern furnishings with innovative room layouts. Our Asheville hotel offers a complimentary hot breakfast buffet, heated indoor pool & spa and a 24-hour fitness center. When visiting beautiful western North Carolina, you will never want to leave and the SpringHill Suites Asheville is here to make your stay memorable. ... more   less 

Additional Information about SpringHill Suites Asheville

Address: 2 Buckstone Pl, Asheville, NC 28805-1808
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $160 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Asheville 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Springhill Suites Asheville Hotel Asheville
Asheville Springhill Suites
Hotel Style:
#6 Green Hotel in Asheville
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