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Room & Suite (162)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 01/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Asheville Hotel
Updated 01/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#53 of 84 hotels in Asheville
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
We invite you to “bee” our guest at the Renaissance Asheville hotel in the heart of the Blue Ridge and Great Smoky Mountains. Located on our roof are bee boxes in conjunction with the Bee Institute to promote sustainability. Our downtown location means you can walk to the breweries or take a short ride to the Biltmore. After your fun-filled day of hiking, rafting or ziplining, a modern guest room awaits you. Select rooms & suites offer high floors and sweeping mountain views. A unique amenity to our Asheville hotel is an indoor junior olympic pool and whirlpool, open year round. The perfect combination for a relaxing evening is a cocktail on our patio with a fire pit. If you need to know where to go around town, our front desk Navigators will help you discover the best activities. We have the cheapest parking options in the city: $15 self parking & $20 for valet parking. The Renaissance Asheville is following Marriott/CDC cleanliness guidelines to ensure safety of our guests and employees.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bowling offsite
Canoeing offsite
Kids stay free
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Evening entertainment
Fishing
Patio
Walking tours
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Mountain View
Languages Spoken
English, Spanish, German
Location
Full view
100Great for walkers
Grade: 100 out of 100
90Restaurantswithin 0.3 miles
87Attractionswithin 0.3 miles
Contact
31 Woodfin Street, Asheville, NC 28801
Getting there
Rental CarsSee rental cars from $27/day
1792Reviews29Q+A100Room tips
Reviews
Traveler rating
- 566
- 649
- 378
- 129
- 70
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Popular mentions
This place is old, and it shows it's age. Sure, it's leaf season in Asheville, but for $680/night there should be NONE of this. Stains on the walls, old nasty bath fixtures, worn out non-matching light switch plates with some sort of fuzz around them, cheap plastic shower and bath, stains on the desk chair, the lounge chair wobbles and is unsittable and a hair stuck to the wall. Do yourself a favor, and stay somewhere else if you can. There are much better, and more affordable options in the area. I've stayed in HI Express hotels that are cleaner and better maintained than this place. Nothing special here, at all, not impressed in the least, especially for the price.
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: Also, $20/night to self park, in the way back lot. Not mentioned when booking the room.
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Helpful
Response from Ian Wright, Other at Renaissance Asheville Hotel
Responded 1 week ago
Thank you for taking the time to complete our guest satisfaction survey from your recent stay with us here in Asheville, we do hope you enjoyed your time downtown. I also wanted to reach out and apologize about physical appearance of the hotel. Unfortunately that is not by design and we missed about 11 months of preventative maintenance due to the majority of the engineering team being on furlough. We are trying to kick upkeep back into high gear but admittedly have a ways to go. We do appreciate the feedback though as it still does help us get better as a hotel.
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David, the front desk manager is super helpful! Very gracious and made our stay so much sweeter. The Hotel, due to covid restrictions no longer offers room service. My son and I needed something sweet to eat! Instead of sending us out past restaurant and store hours, he gave us amazing dark chocolate (in bar form) from the sweet shop up the street.
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Date of stay: October 2021Trip type: Traveled with family
Helpful
This is an old worn out hotel that Marriott put a little lipstick on to dress it up. The rooms were worn out and very dated. My room was dirty with the desk and night stand covered with something sticky that had spilled, and trash from the previous guests on the floor. The fluorescent light fixture in the bathroom flickered all the time, the shower diverter was broken and only luke-warm water in the shower. The wireless internet was down most of our three day stay, requiring us to use our cell phones for hot spots. Their room key card maker broke. There is no Concierge lounge, so they gave us coupons for breakfast, which consisted of cold, runny carton eggs. This was a remarkably bad stay in a hotel, and I travel every week for work.
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Date of stay: October 2021
1 Helpful vote
Helpful
Response from Ian Wright, Other at Renaissance Asheville Hotel
Responded 2 weeks ago
Thank you very much for your detailed response to our guest satisfaction survey. We are very sorry for what looks like a very unpleasant stay. We have heard your comment and are taking actions in the concerned areas of Engineering, Housekeeping, And the Kitchen.
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My husband and I stayed two nights in this hotel and enjoyed our stay very much. We chose this property after reading some of the reviews on TripAdvisor and decided to take a chance since some of the reviews were negative. It is located in town with all the restaurants that area offers. The restaurants that were highlighted in my research were nearby. We did have a room on the 11th floor facing the mountains so our view was very nice. The reason for four stars rather than five is there were problems with the computer system which resulted in some problems with adding an additional night to our stay, but we would definitely stay here on a return visit.
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Date of stay: October 2021
Rooms
Location
Service
Room Tip: Choose a high room facing the mountains for the view.
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Helpful
My friend and I stayed at the Renaissance during our girls trip. We had a wonderful experience at the hotel. The front desk staff was very friendly and helpful. Also, Dale at the Writer’s Bistro was great! He had a great attitude and personality. My only complaint would be the $20 per day parking.
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Date of stay: October 2021
Value
Cleanliness
Service
Helpful
PRICE RANGE
$123 - $372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance asheville, asheville renaissance
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAshevilleDowntown Asheville
NUMBER OF ROOMS
278
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Claim Your Listing Frequently Asked Questions about Renaissance Asheville Hotel
Which popular attractions are close to Renaissance Asheville Hotel?
Nearby attractions include Asheville Community Theatre (0.05 miles), Asheville Gem Mine (0.1 miles), and Thomas Wolfe Memorial (0.04 miles).
What are some of the property amenities at Renaissance Asheville Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Renaissance Asheville Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Asheville Hotel?
Guests can enjoy an on-site restaurant, breakfast, and an outdoor dining area during their stay.
Is parking available at Renaissance Asheville Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Renaissance Asheville Hotel?
Conveniently located restaurants include The Chocolate Fetish, Karen Donatelli Bakery and Cafe, and Cúrate.
Are there opportunities to exercise at Renaissance Asheville Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Renaissance Asheville Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Asheville.
Are any cleaning services offered at Renaissance Asheville Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Renaissance Asheville Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Renaissance Asheville Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.