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Renaissance Asheville Hotel

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Renaissance Asheville Hotel
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1,201 Reviews from our TripAdvisor Community

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Showing 1,193: English reviews
Fair Lawn, New Jersey
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

The location of this hotel was perfect. Very easy walk to downtown Asheville. So many restaurants nearby to choose from. The hotel itself is nice too. The hotel room seemed to be a mixture of old and new furniture. My biggest issue was the air conditioner. It was VERY loud! It was also not possible to have the unit stay... More 

Helpful?
Thank wnrbgn
SALERNO
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The room was big, comfortable and clean. Excellent continental breakfast: every day I could taste fresh fruit, milk, coffee, orange juice, different kinds of sweet food...and many other things! Very kind the staff: they helped me with each problem that I had. It was a great week: thank you!

Helpful?
Thank VALENTINA7Salerno
Louisiana
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Let me say there was a lot I liked about the hotel: free parking, close to downtown, trolley stop, great food for conference and in restaurant, great serve staff, music on Thursday nights, comfortable bed, fridge in room. The minuses: maid service so-so and no in-room safe. I asked for feather free room and waited for room. Still had feather... More 

Helpful?
Thank Mary40424
West Jefferson
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Check in was easy. The staff was friendly and the hotel was a reserved elegance. The room was spacious and well lit. Parking was easy and was included with the price of the room. The room was spacious and well laid out. The bathroom was well appointed and frankly nothing extra was needed in the room.

Helpful?
Thank Scott S
Corpus Christi, Texas
Level Contributor
237 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is conveniently located to all the great restaurants and shops that Asheville has to offer. The staff, especially Zeb was so kind and accomodating. Our room size was average and was nicely appointed.

Helpful?
Thank sstexasham
1 review
5 of 5 stars Reviewed 1 week ago NEW

The room was ok. The view was great. Location was great for us, close to all the downtown restaurants and shops. The customer service was amazing. From the front desk to housekeeping, the staff were great. I have not experienced customer service in the United States like this in a long time.

Helpful?
Thank janell05
Level Contributor
147 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I love staying here when we're in Asheville. The rooms are always clean and spacious with huge windows having beautiful views! The staff has always been very friendly. Our car stays parked during our stay as we enjoy walking downtown to whatever destinations we choose, so the hotel's location is excellent for us. Renaissance Asheville is definitely... More 

Helpful?
Thank TravelingAngelaDawn
Johns Creek, Georgia
Level Contributor
118 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

There are two major attractions to go to Asheville - the Biltmore House and downtown Asheville. If you are doing both, then typically you are going to the House during the day and then going to downtown at night. If you are just doing the House, then this probably isn't the best place to stay as there are plenty of... More 

Helpful?
1 Thank Mark B
Jackson, Alabama
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

This is worn away the most disappointing stay I have ever had at a Marriott property. We stayed here four years ago and could not wait to return. We were shocked and incredibly disappointed in the property this time. They completely did away with their concierge lounge for gold and platinum members. They even failed to give me my platinum... More 

Helpful?
1 Thank Steve F
Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Dear Steve F., thank you for choosing to stay with us while discovering Asheville and sharing your recent experience. We are glad that you enjoyed our convenient location to downtown Asheville and hope that you were able to explore the local restaurants and shops nearby. Please know that I have passed your feedback onto our leadership team in order to... More 

San Francisco, California
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has been nicely renovated and is well located to walk to various spots in town or right on the highway to drive to sites in the area. The room had a lovely view of the mountains, a very comfortable bed with soft sheets, and a shower with excellent water pressure. The towels were soft and plentiful as well.... More 

Helpful?
Thank ClaireJourneys
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
When staying at the Renaissance Asheville hotel, you'll be nestled among the Blue Ride and Great Smoky Mountains. Our hotel lies in the heart of downtown Asheville within walking distance to great shops and dining. On-site you'll find a 60' indoor pool, fitness center and whirlpool to enjoy. As a member of the Green Hotels Association, we understand the importance of protecting our surroundings and are proud to offer sustainable dining at our on-site restaurant Writer's Bistro. Our charming rooms offer complimentary wireless Internet, 32 inch LCD HDTV, stunning views of the Great Smoky Mountains, coffee maker/tea service, iron and ironing board, desk with ergonomic chair, marble bathroom with shower/tub combination and hair dryer. ... more   less 

Additional Information about Renaissance Asheville Hotel

Address: 31 Woodfin Street, Asheville, NC 28801
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $186 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Asheville Hotel 3.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Renaissance Asheville
Asheville Renaissance
Hotel Style:
#20 Business Hotel in Asheville
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