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31 Woodfin Street, Asheville, NC 28801
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Traveler (419)
Room & Suite (185)
Dining (17)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
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Updated 03/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Asheville Downtown Hotel
Updated 03/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#47 of 82 hotels in Asheville
Location
4.6
Cleanliness
4.2
Service
4.2
Value
3.7
GreenLeaders GreenPartner
We invite you to “bee” our guest at the Renaissance Asheville Downtown Hotel in the heart of the Blue Ridge and Great Smoky Mountains. Located on our roof are bee boxes in conjunction with the Bee Institute to promote sustainability. Our downtown location means you can walk to the breweries or take a short ride to the Biltmore. After your fun-filled day of hiking, rafting or ziplining, a modern guest room awaits you. Select rooms & suites offer high floors and sweeping mountain views. A unique amenity to our Asheville hotel is an indoor junior olympic pool and whirlpool, open year round. The perfect combination for a relaxing evening is a cocktail on our patio with a fire pit. If you need to know where to go around town, our front desk Navigators will help you discover the best activities. We have the cheapest parking options in the city: $15 self parking & $20 for valet parking. The Renaissance Asheville is following Marriott/CDC cleanliness guidelines to ensure safety of our guests and employees.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bowling offsite
Canoeing offsite
Children's television networks
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Patio
Walking tours
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mountain View
Languages Spoken
English, Spanish, German
Hotel links
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1827Reviews29Q+A100Room tips
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Most Recent
DamoCary_NC wrote a review Aug 12
Cary, North Carolina59 contributions17 helpful votes
+1
Katie at the front desk could we’ll be the most capable hospitality professional I’ve ever me. I travel far, wide and often. She was the ultimate ambassador for your brand, deftly shuttling my 3 reservations with kindness and aplomb. Please develop the technology to clone her and send her out far & wide. Thank you Katie. Honored that our group has you to help us.
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Date of stay: August 2022Trip type: Traveled on business
Room Tip: Self parking is out back, but an easy walk. Bell service is superb, but Mr Manager, give those...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Neville Erasmus, General Manager at Renaissance Asheville Downtown Hotel
Responded 4 days ago
Dear DamoCary_NC Thank you so very much for staying at the Renaissance Asheville Downtown Hotel and leaving this review. Thank you for identifying Katie as one of our superstar team members. We are so lucky to have the honor of working with her. It is always wonderful to see our team members being recognized. We sincerely appreciate you. Best Neville Erasmus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FL2045 wrote a review Aug 9
Texas154 contributions103 helpful votes
Decided on the Renaissance both because of this location and the Marriott brand. The hotel room and services met our expectations. The location was perfect if you want to be able to wonder around downtown Asheville without driving anywhere.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Neville Erasmus, General Manager at Renaissance Asheville Downtown Hotel
Responded 4 days ago
Dear FL2045 Thank you so much for staying with us and leaving this review. We are thrilled to learn that you had a fabulous experience and look forward to the honor of serving you again soon. Best Neville Erasmus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gkpv wrote a review Jul 2022
Greensboro, North Carolina64 contributions38 helpful votes
We went as a family to Asheville and enjoyed our stay in the hotel. We had booked 2 rooms and they were accommodating so that the rooms were adjacent. The staff was friendly. They have a small bar in the lobby. A small cafe would have been nice as well. We had to call down a couple of times for extra coffee pods and for shampoo and the service was very quick. The patio in the first floor was charming. They have reasonably large pool and a hot jacuzzi which we all enjoyed. A bit pricey but the location was convenient and we could walk to most restaurants. Parking at the hotel was $22 per day. Overall a decent stay.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Neville Erasmus, General Manager at Renaissance Asheville Downtown Hotel
Responded 2 weeks ago
Dear GKPV Thank you so much for staying at the Renaissance Asheville Hotel and leaving this review. We are thrilled that you had a good experience and look forward to serving you again soon. Best Neville Erasmus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Krishnan I wrote a review Jul 2022
Cary, North Carolina3 contributions
Stayed there to enjoy a weekend with my son and that is exactly what happened. We lounged in the hotel and then walked around for breakfast, lunch and dinner. I had my car but it is not really required. The hotel is located centrally in city square and was super convenient to the walking activities.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Neville Erasmus, General Manager at Renaissance Asheville Downtown Hotel
Responded Jul 11, 2022
Dear Krishnan 1 Thank you very much indeed for trusting us with your most recent visit to Asheville and the Renaissance Asheville Hotel. We are so pleased that you found the ambience and amenities to be relaxing and indeed the location, We appreciate you. Best Neville Erasmus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Saunders wrote a review Jul 2022
Boston, Massachusetts3 contributions
My daughter and i stayed at the Renaissance Hotel for 2 nights and found this hotel to be extraordinarily welcoming. From the staff in the bistro for breakfast to the welcome at the front area desk. Mr, Neville, GM. was so accommodating and went out of his way to help m daughter and was so charming. When we returned from our day at the Biltmore and mountains there was a card and small tray of strawberries. This was a very nice and kind thought. This hotel delivers on many fronts. The only issue i had was that the tap was not properly installed at the sink and the bath tub needs to be better cleaned.
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Neville Erasmus, General Manager at Renaissance Asheville Downtown Hotel
Responded Jul 11, 2022
Dear Sanderx. Thank you so very much for staying with us and sharing this feedback with us. I am thrilled to learn that we were able to make a difference. I have to let you know that our team took care of the arrangements and deserve the credit. We appreciate you and hope to have the opportunity to serve you again soon. Best Neville Erasmus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lance A wrote a review Jul 2022
1 contribution1 helpful vote
After an incident on our hall between rowdy guests could have put a major damper on our vacation, GM Neville made sure we had everything we needed to make it a stellar trip. He told us he wanted to make sure we were 100% satisfied - we were 1000% ! His staff is a much improved upgrade from previous years (I've been staying there since early 2000s) and it's a pleasure to interact with them. The hotel is situated in the PERFECT spot for walking all of downtown Asheville. No where you can't get. There's a pool and hotel is DOG FRIENDLY like most Asheville locations. Thank you to Neville for making it a trip to remember - in the best way possible. I'm a former Marriott Ambassador guest and now Titanium Elite and Platinum for Life and this is our #1 spot for affordable (other Marriott locations can be double Downtown) , fun, easy stays in Asheville
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Neville Erasmus, General Manager at Renaissance Asheville Downtown Hotel
Responded Jul 7, 2022
Dear Lance Thank you so very much for staying with us and taking the time to provide us with this feedback. I am thrilled that we were able to recover from a rocky start and exceed your expectation. Our commitment is to say YES or find excellent alternatives to ensure we make our guests feel special. Thanks so much for your continued loyalty and please call upon me on your next visit so that I can personally see to it that everything is perfect. Best Neville Erasmus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
L Renee R wrote a review Jun 2022
1 contribution
It's been a challenging season as caregivers. We were able to get away to Asheville to celebrate 26 years. The staff was OUTSTANDING. Maria Rosales went above and beyond to make our celebration AMAZING. She put a beautiful treat of strawberries in our room. She was ALWAYS friendly and accommodating. She was engaged in making us happy. Our corner suite was stunning. As an Ambassador Elite, this weekend was so special. Toriano Daniels checked us in and he was excellent too. It was a refreshing get-a-way. Thank you!
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Neville Erasmus, General Manager at Renaissance Asheville Downtown Hotel
Responded Jun 27, 2022
Dear LReneeRiches Thank you so very much for staying at the Renaissance Asheville Hotel and sharing this wonderful feedback about our team and the services. We appreciate you and look forward to serving you again when you next return to Asheville. Best Neville Erasmus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carolyn M wrote a review Jun 2022
Benicia, California2 contributions
Everything was fine except that the front desk did not have amenities. We needed advil after the little gift shop closed at O9:00 pm due to a tooth ache and had to drive out to a grocery store as there is no little drug store it shop within walking distance . Asheville is amazing but does not have practical stores downtown just fun and vacation like places. Wonderful if all is well. But this meant I had to leave my ailing spouse and trek to a store after navigating confusing roads my gps didn’t understand. I couldn’t understand why they didn’t just have those little packets of over the counter meds you can find in gas stations. This took me tight out of the vacation and I lost 2 hours of my vacation all becuse they couldn’t sell meds and toiletries after the little store was closed? If I were a mom With a young kid this would have really been an issue. Very disappointing and unlike any other marriott. . Please fix this. The salt-water pool was wonderful the staff was great and knowledgeable about the city the view was bleah but we didn’t care as asheville amazing.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Check out the theater and show options and take the Thomas Wolfe, trolley and BILTmore tours.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Neville Erasmus, General Manager at Renaissance Asheville Downtown Hotel
Responded Jun 20, 2022
Dear Carolynwritet Thank you so much for staying at the Renaissance Downtown Hotel Asheville and leaving this feedback. I can only imagine how frustrating it must have been to not be able to receive an Advil. We actually do stock these for guests to purchase and apologize if this stock was depleted. We will see to it that we have these inventories kept up for just such an occasion. Again, thank you for staying with us and we look forward to the opportunity to serve you again soon. Best Neville Erasmus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kittyderr wrote a review May 2022
Hilton Head, South Carolina56 contributions12 helpful votes
Less than a one I'm a bonvoy member and I have never ever stayed at a worse hotel $20 to $25 to park fridge not working spa tub out of order I have back problems and booked especially for the spa what a mess booked a room with a view and since I have a very well trained service animal we were sent to the animal floor I'm going to get rid of my bonvoy membership over this hot mess
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Neville Erasmus, General Manager at Renaissance Asheville Downtown Hotel
Responded Jun 1, 2022
Dear Kittyderr Thank you for staying with us and sharing your feedback. We are disappointed to learn that you had a poor experience. Please accept our sincere apologies for the Hot Tub issue as well as the fridge not functioning. We strive to provide the very best accommodations and services so apologize for not meeting your expectation. Rest assured we take your feedback very seriously and will ensure this issue does not re-occur. Best Neville Erasmus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CLEken wrote a review May 2022
cleveland, United States296 contributions89 helpful votes
The Renaissance Hotel in Asheville is an outstanding property… Extremely clean… Modern , spacious rooms… Exceptionally clean bathrooms… Makes this the perfect place to stay in Asheville… The services are excellent and their staff is exceptionally competent and helpful… at the front desk Maria and Tammy will go out of their way to find a way to make your stay exceptional… Perfectly located in Asheville near walking to downtown and many of Asheville's wonderful attractions… The Renaissance is reasonably priced... with easy on-site parking… And lots of amenities… They will even help make your stay in Asheville memorable... I have been a lifetime Titanium Elite member of Marriott hotels for many years… And stay at different properties over 100 times each year… And this hotel is one of my absolute favorites… my advice is…If you're going to Asheville… Stay at the Renaissance!
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Neville Erasmus, General Manager at Renaissance Asheville Downtown Hotel
Responded Jun 1, 2022
Dear CLEken Thank you so much for staying with us and sharing your feedback. We are so pleased that you had an enjoyable experience and look forward to your return. Best Neville Erasmus General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$163 - $315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance asheville, asheville renaissance
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAshevilleDowntown Asheville
NUMBER OF ROOMS
278
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Frequently Asked Questions about Renaissance Asheville Downtown Hotel
Which popular attractions are close to Renaissance Asheville Downtown Hotel?
Nearby attractions include Asheville Gem Mine (0.1 miles), Asheville Community Theatre (0.05 miles), and Thomas Wolfe Memorial (0.04 miles).
What are some of the property amenities at Renaissance Asheville Downtown Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Renaissance Asheville Downtown Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Asheville Downtown Hotel?
Guests can enjoy an on-site restaurant, breakfast, and an outdoor dining area during their stay.
Is parking available at Renaissance Asheville Downtown Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Renaissance Asheville Downtown Hotel?
Conveniently located restaurants include The Chocolate Fetish, Cúrate, and Roman's.
Are there opportunities to exercise at Renaissance Asheville Downtown Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Renaissance Asheville Downtown Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Asheville.
Are any cleaning services offered at Renaissance Asheville Downtown Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Renaissance Asheville Downtown Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Renaissance Asheville Downtown Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.