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Residence Inn Asheville Biltmore

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Residence Inn Asheville Biltmore
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390 Reviews from our TripAdvisor Community

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Showing 388: English reviews
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Washington, North Carolina
Reviewed yesterday NEW

Really enjoyed our stay. The employees were very professional, friendly and helpful. Always had a smile for you. The entire hotel was very clean and updated. Really enjoyed the hot breakfast and evening reception. Will definitely stay here again. Also, very close to downtown Asheville.

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Helpful?
Thank Shell_Diva55
Reviewed 6 days ago NEW

Got in pretty late in the evening and Shawn checked us in. He was great. The room was great. Clean, spacious, comfortable bed, A/C working great. Breakfast in the morning was not very good. The waffle mix was sitting out in a plastic cup and you could tell it had been there a while because the mix was starting to...

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Helpful?
Thank Phillip T
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Phillip T, Thank you for your feedback. We are glad that you enjoyed your stay at our Residence Inn in Historic Biltmore Village. Thank you for complimenting our clean & spacious guest rooms, our staff members, and our location. We sincerely apologize for your breakfast experience, as this is not up to our Residence Inn standards. We will share...

Seekonk, Massachusetts
Reviewed 2 weeks ago

I was visiting Asheville on business and needed a room for the night. There are plenty of hotels and bed and breakfasts to choose from. I elected to stay here to be close to the Biltmore Village. Check in was flawless, and guidance was provided for places to eat for the evening. The room was larger than I needed, but...

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Helpful?
Thank Jodnay
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Jodnay, Thank you for your review! We are thrilled to learn of the great stay you had with us while visiting Asheville. Thank you for your kind words about our team members, our breakfast options, and our convenient location. We appreciate your recommendation, and we hope you will be returning to our Residence Inn for a future trip! Sincerely,...

Reviewed 3 weeks ago via mobile

We enjoyed a two bedroom suite which was very reasonably priced at $209/night. The 2 bedroom suite has 2 full bathrooms, a full kitchen and living room with sofa-bed, and a gas fireplace. I slept on the sofa-bed and I actually slept well on it so it was comfortable enough. The staff here was very friendly and attentive, and Pepe...

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Helpful?
Thank Julie P
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Julie P, Thank you for your review! We are glad you enjoyed your stay with us while visiting Asheville. Thank you for your kind words about our spacious suites & amenities, our breakfast and team members, and our location in Biltmore Village. We hope you will return to our property for a future trip to our city! Sincerely, Lauren...

Tahxes
Reviewed 4 weeks ago

We stayed for a weekend at the Residence Inn in Asheville in March 2016 and enjoyed our stay with no problems. The room and bed were completely acceptable and breakfast was included and good and plentiful. It's very close for visits to the Biltmore house. I'd recommend if visiting Asheville.

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Helpful?
Thank TscheussY'all
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear TscheussY'all, Thank you for your review! We are glad you enjoyed your stay at our Residence Inn in Biltmore Village. Thank you for complimenting our guest suites and bedding, breakfast, and location. We appreciate your recommendation, and hope you will return for a stay in the future! Sincerely, Lauren McDevitt Guest Relations & Marketing

Augusta, Maine, United States
Reviewed January 18, 2017

We are in Asheville fairly often. Where we stay is somewhat dependent on current prices, length of stay and what our plans are for that particular trip. Since it was Christmas time, it was great being near Biltmore Square. It was great having the kitchen area and additional space. With the kitchen, fireplace and living room area in mind, this...

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Helpful?
Thank Lisa H
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Lisa H, Thank you for your review! We are glad you enjoyed your stay at our hotel located in Biltmore Village. Thank you for complimenting our comfortable suites with kitchenette and fireplace, our hotel staff, and our location. We appreciate you choosing to stay with us on this repeat visit to our city, and we hope you will choose...

Raleigh
Reviewed January 14, 2017 via mobile

Spent two days here, In January, walking distance to Biltmore Village, 5 minutes to downtown...only downside was the random folk walking into breakfast in bare feet or the one guy in his bathrobe! A great value for this location, have spent a lot of time in downtown Asheville over the years and for the price we received, with location, breakfast...

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Helpful?
Thank Brian B
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Brian B, Thank you for your review. We are glad that you enjoyed your stay at our Residence Inn in Biltmore Village! Thank you for complimenting our great location and our breakfast offerings. We apologize about the occurrence in the room with items not being plugged in, and will share this with our staff. We hope you will return...

Atlanta, Georgia
Reviewed January 10, 2017

My family and I stayed here a week ago (during the New Years Holiday weekend). We come to Asheville about 2 to 3 times a year to visit the Biltmore and enjoy the close proximity of the mountains. During our stay this time around, an issue arose that we reported to the front desk. When the issue was not resolved,...

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Helpful?
Thank rashundag
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear rashundag, Thank you for your review! We are thrilled that we were able to personally contact you and resolve issues experienced during your stay. Thank you for your kind words about our staff members, as we strive to constantly provide excellent guest service. We hope you will return to our property during your next visit to Asheville! Sincerely, Lauren...

Western NC
Reviewed January 7, 2017 via mobile

A patient at Mission Hospital, I was released unexpectedly, but needed to stay local for the weekend. Hotel offers a hospital rate, which (unlike a previous poster) was easily booked by the desk clerk who answered the phone. Upon arrival, check/in was quick and pleasant, and room assigned was clean, comfortable and had a fireplace! All lamps, appliances, etc worked...

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Helpful?
Thank sophiegirl04
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear sophiegirl04, Thank you for your review! We are happy to learn of the great stay you had at our Residence Inn while visiting the Asheville area. Thank you for complimenting our centralized location, our spacious suites & in-room kitchen, and our accommodating staff members. We hope you will choose to stay with us again during a future visit to...

21114
Reviewed January 3, 2017

We were here for Christmas to visit the Biltmore Estate and to get away for the holiday. We have a large family and look to stay at Marriott's Residence Inn because of the kitchen and room size. This one was a BIG disappointment. The staff was a nice but a bit unhelpful. Customer service was just ok, it wasn't the...

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Helpful?
Thank Charlotte W
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Charlotte W, Thank you for your feedback. We are glad you enjoyed our location in Biltmore Village and our friendly breakfast staff. We apologize for any confusion during your check-out process, as this occurrence is not standard at the Residence Inn Biltmore. We highly encourage you to contact our General Manager so that we may discuss this with you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Residence Inn Asheville Biltmore

Address: 701 Biltmore Ave, Asheville, NC 28803-2556
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $145 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Asheville Biltmore 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Residence Inn Asheville Biltmore Hotel Asheville
Asheville Residence Inn
Hotel Style:
#23 Romantic Hotel in Asheville
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Asheville Biltmore staff and other travelers.
3 questions
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over a year ago
Brevard, NC
7 months ago
Brevard, NC

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Questions? Get answers from Residence Inn Asheville Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Third floor room with a fireplace.”
 of 5 bubbles Shell_Diva55, yesterday | Read review
“For non pet owners, you may want to request a section of the property that has little to no pets.”
 of 5 bubbles rashundag, Jan 10, 2017 | Read review
“Use Hilton!”
 of 5 bubbles Shaunm1972, Nov 11, 2016 | Read review
“Third floor”
 of 5 bubbles johnwGA, Oct 22, 2016 | Read review
“Nearby train on the backside, avoid for a quieter night”
 of 5 bubbles J_L_S888, Jul 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question