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Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)

Expedia.com$99*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$99*
$99*
$99*
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Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
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1,884 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
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Showing 1,872: English reviews
Hernando, Florida
Reviewed October 25, 2015 via mobile

I booked this hotel for 3 days based on TA reviews, but I should have paid more attention to the negative ones. I honestly don't know how anyone could give this hotel even a fair rating. We paid close to $800 for 3 days in a hotel I could barely breathe in, the room was so dusty. The whole hotel...

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Helpful?
4Thank mariawFL
CarlsonRezidor, Online Support Specialist at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Dear Theresa, Thank you for sharing your experience with us and allowing us to address your concerns. We are sorry to hear of the experiences you had with the elevator during the check out of your stay. It is unfortunate when situations like this arise and understand the frustrations that this can cause. We will review the comments with the...

Winston-Salem, NC
Reviewed October 25, 2015 via mobile

I just checked in and already know I am I for a miserable 2 nights. The check in was a breeze, the staff is courteous and helpful, the room is well appointed and clean. However, the bed might as well be a rock. It is a cheap and miserably uncomfortable mattress. I will probably be better off sleeping on the...

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3Thank moondogg57
CarlsonRezidor, Online Support Specialist at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Dear Guest, Thank you for sharing your experience with us. We were pleased to hear that the staff was courteous and helpful and that the room was well appointed and clean. We are sorry to hear that you did not have a good night's sleep due to the comfort of the mattress and understand that a good night's rest is...

The Woodlands, Texas
Reviewed October 25, 2015

The location of this hotel was great for all we wanted to see (Biltmore, Blue Ridge Parkway, breweries, restaurants) without having to pay the higher prices for hotels in downtown Asheville. The complimentary breakfast was OK, not great. The elevator broke twice. The bed was comfortable, and the bathroom was big. I would probably stay here again, if ever back...

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2Thank Jan P
Charlotte, North Carolina
Reviewed October 25, 2015

The furnishings were a bit past there prime with loose tiles in the bathroom floor and obvious wear on the chairs and tables. With that said the room was well sized and generally comfortable. The staff was friendly and helpful. We only had the breakfast once and found it lacking. The other days we opted for going out. It has...

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1Thank xxxadixxx
Sauk Rapids, Minnesota
Reviewed October 24, 2015

Not up to pare with the other country inn & suites we stayed at on this road trip The room could use some tlc and felt it was over priced. The bedskirt needed some mending or replacing the bathroom some good cleaning especially under the sink. And a lesson in bed making as it left us wondering

Review collected in partnership with Country Inns & Suites By Carlson
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2Thank JoeLori4773
Stuart, Florida
Reviewed October 24, 2015

We stayed here for 3 nights at the height of the fall season. I thought it was a little pricey but not more than other comparable hotels in the area. When you take into account free parking, free Wi-Fi and free breakfast, it's not quite as painful. This hotel appears to have been recently renovated and they did a great...

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1Thank MsRee57
Newburgh, United States
Reviewed October 24, 2015

Review collected in partnership with Country Inns & Suites By Carlson
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2Thank Theresa C
CarlsonRezidor, Online Support Specialist at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Pasadena,Tx
Reviewed October 23, 2015

This visit was towards the end of my 3 week road trip with my sister, and we stayed at 8 different hotels, and this was one of the BEST, I can't wait to take my kids to visit, the young lady from Texas was such a great help and guide for the most memorable experience, I hope she reads this,...

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Lupita2521
Clearwater, Florida
Reviewed October 23, 2015 via mobile

We spent two nights at the County Inn & Suites in October for the fall colors. The price was extremely inflated and definitely not worth the price paid, but all the hotels in town were about three times their regular price because of the peak season. This hotel is very small and not built with quality materials. It didn't seem...

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2Thank luna_g
Moorestown, New Jersey
Reviewed October 21, 2015 via mobile

We were not satisfied with the accommodations. The manager just made excuses. Noisy room which I asked to be moved from but was told that I one else has complained. Breakfast bar had only hard boiled eggs and one donut left. Not much to be thrilled about.

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2Thank Bobgsb
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay, in regards to the ongoing noise issues. In addition, we are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. We work hard to ensure fresh food is provided and that each item is available for all...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast included
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to one of the newest hotels near Asheville, the Country Inn & Suites West Asheville Hotel Biltmore Estate. Our Biltmore-inspired hotel features French decor, a tranquil waterfall feature and a French gazebo overlooking the Blue Ridge Mountains. Our hotel is conveniently located near Interstates 26 and 40, just minutes from the beautiful Biltmore Estate, one of Asheville's most popular tourist attractions, the Blue Ridge Parkway, Biltmore Mall and Asheville Regional Airport. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)

Address: 1914 Old Haywood Road, Asheville, NC 28806-1132
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $110 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Carlson, Expedia, Booking.com, Hotwire, Hotels.com, Orbitz, Travelocity, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA and HotelsClick so you can book your Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites Asheville West
Country Inn & Suites Asheville West Hotel Asheville
Hotel Style:
#5 Romantic Hotel in Asheville
#6 Family Hotel in Asheville
#7 Business Hotel in Asheville
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) staff and other travelers.
42 questions
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Chattanooga, Tennessee
5 months ago
Raleigh, North Carolina
over a year ago
Nashville, Tennessee
Long Island, New York
4 days ago
Carrboro, North Carolina
1 month ago

See all questions (42)

Questions? Get answers from Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“check out your room 1st. Don't rely on the front desk.”
winterguard, 1 week ago | Read review
“the suites are on the first floor but by the elevators so it can be quite loud outside your door”
UrszulaC, 3 weeks ago | Read review
“Front facing would give great views over the valley I think? We were at the rear of the hotel.”
Footsloggers, 4 weeks ago | Read review
“upper floors were quiet”
kuntrykruisers, 4 weeks ago | Read review
“We were upgraded to a suite which I prefered.”
alsupremo, 4 weeks ago | Read review
5 of 5
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Prices are for 1 room, 2 adults
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