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Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)

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Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
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1,764 Reviews from our TripAdvisor Community

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Showing 1,752: English reviews
Sistersville, West Virginia
Reviewed 5 days ago NEW

The staff are very friendly and always acknowledge us as we walked through the lobby. The breakfast was hot and had many choices to select from. This hotel is very easily accessible to downtown Asheville. Just an overall wonderful stay.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank wvswker
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

I am so glad that you enjoyed your stay with us. I think our location is just awesome. Right by the interstate and just about 10 minutes from downtown and the Biltmore Estate. We love talking to all of our guests, every time we see you. We want to make sure that you feel right at home and with no...

Media, Pennsylvania
Reviewed 5 days ago NEW

I was looking forward to staying here. However due to our friends' schedule we had to cancel our reservations. We were cancelling them 3 1/2 months in advance and they said there was a $50 cancellation charge per room. I noticed there was a cancellation fee for over 7 days but I did not think it was any cancellation. I...

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Helpful?
Thank Ginnietraveler
Chattanooga, Tennessee
Reviewed 6 days ago NEW

Very nice operation here. Hotel was clean, well maintained and managed well. Front desk staff were spot on, friendly, and efficient at their jobs. Breakfast was about what you'd expect, but was well stocked, supplied and staffed. Close to Biltmore and everything else in Asheville. Great value for the money.

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Helpful?
Thank Tiway
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Thank you so much for your kind words. We going on 7 years of operation at our hotel. We do everything we can to keep our property looking new, just like the first day we opened. I'm glad that you enjoyed your stay and our breakfast that we serve. Thank you so much for being our guest. Come back again...

Charleston, South Carolina
Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Courtney M
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Tampa, Florida
Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Christinjoy03
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Q8166XYrichardc
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Apex, United States
Reviewed 6 days ago NEW

This place was Nice, clean , right off the highway, great breakfast, quiet, amazing bed and spacious room. I was traveling alone and felt VERY safe. I was greeted by a beautiful, genuine and friendly person who gave me her full attention and eye contact. She helped me quickly. The price was so reasonable and the room exceeded my expectations....

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank marylA1288PK
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

We want to make sure that all of our guest feel comfortable and safe with us. We want to make sure that everyone has the comfort of home and we love treating our guest like family. I'm so happy that you enjoyed your room and your wonderful pillows. I could actually sleep on them all day. Thank you for enjoying...

Roanoke, Virginia
Reviewed 1 week ago

Country Inn & Suites West Asheville is an excellent Value. Stayed Thurs. -Mon. to celebrate a 27th wedding anniversary, visit Biltmore and the Asheville area. It was a wonderful long weekend. Stayed in a 3rd floor king suite away from the elevator and ice machine. The room was very clean and spacious. The bed was soft and comfortable. Perfect after...

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Helpful?
Thank Cre8iveG
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Oh Wow...Thank you so much for being our guest! We are so happy that you enjoyed your Anniversary with us. You absolutely said everything we have to offer in this wonderful review. We can not wait to have you come and see us again. Definitely call back to our front desk staff and we will be more than happy to...

Reviewed 1 week ago

very nice, clean and well kept, staff very helpful and will go the extra mile to make stay enjoyable, will gladly stay there again, great breakfast, convenient to everything but not to close in to get caught in the crowd

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Judie K
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

I just love our place up here on the this little hill. We are just about 10 minutes away from all area attractions, just far enough away from the hustle and bustle of downtown. Thank you so much for your awesome review and five stars. We loved having you as our guest. I am so happy that our staff made...

Dallas, Texas
Reviewed 1 week ago via mobile

We stayed 5 days at this location while visiting the Asheville area. Not only was this the perfect location, The hospitality was also so welcoming! Everyone was helpful. Our room was perfect. They even gave us a room in a quiet part of the hotel since we were staying so long. Room was comfortable and very clean. Every day was...

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Helpful?
Thank GrammaT54
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Thank you so much! We loved having you as our guest. The snow was a great surprise and what a view we have of the mountains from on our little hill. It was definitely picture perfect. I so glad that you enjoyed your nice quiet room and awesome breakfast that we serve. That's the joy of staying with us for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to one of the newest hotels near Asheville, the Country Inn & Suites West Asheville Hotel Biltmore Estate. Our Biltmore-inspired hotel features French decor, a tranquil waterfall feature and a French gazebo overlooking the Blue Ridge Mountains. Our hotel is conveniently located near Interstates 26 and 40, just minutes from the beautiful Biltmore Estate, one of Asheville's most popular tourist attractions, the Blue Ridge Parkway, Biltmore Mall and Asheville Regional Airport. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)

Address: 1914 Old Haywood Road, Asheville, NC 28806-1132
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $74 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Country Inn And Suites Asheville West
Country Inn & Suites Asheville West Hotel Asheville
Hotel Style:
#5 Romantic Hotel in Asheville
#6 Family Hotel in Asheville
#7 Business Hotel in Asheville
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) staff and other travelers.
38 questions
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Chattanooga, Tennessee
1 month ago
Raleigh, North Carolina
over a year ago
Nashville, Tennessee
Oak Island
1 month ago
Detroit, Michigan
1 month ago

See all questions (38)

Questions? Get answers from Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid rooms near the elevator, vending area, or main exits to avoid noise levels.”
 of 5 bubbles Cre8iveG, 1 week ago | Read review
“Our room at the end of the hall was very quiet.”
 of 5 bubbles Jb2b2g, 2 weeks ago | Read review
“Don't stay on the bottom floor.”
 of 5 bubbles oliviainal, 4 weeks ago | Read review
“Away from the elevators and lobby.”
 of 5 bubbles 785LornaH, Dec 7, 2016 | Read review
“For us the top floor would have been better. We were on 3rd floor and there were kids running overhead during the late night!!!”
 of 5 bubbles GGno2, Nov 28, 2016 | Read review
5 of 5
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