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Hotel Indigo Asheville Downtown

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Traveler (428)
Room & Suite (329)
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Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor2%
  • Terrible2%
Travelers talk about
“penthouse suite”(30 reviews)
“corner room”(77 reviews)
“grove arcade”(46 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
Jun 5Jun 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,631)
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All reviewspenthouse suitecorner roomgrove arcadewithin walking distancefloor to ceiling windowshuge showerfiltered watermodern hotelself parkingwalk in showerhigh floorgreat view of the mountainsoff the highwaygreat roommini fridgeking bedbiltmore estate
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801 - 805 of 1,622 reviews
Reviewed March 25, 2014

We stayed last week in this hotel for the first time. It was a very pleasant experience. The hotel's location was excellent . We parked our car in their parking lot and left it there most of the time because we were able to walk...More

3  Thank Fatatino
Response from Jamie B, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded April 7, 2014

We are delighted you enjoyed your visit with us in downtown Asheville. We are constantly working on minimizing our environmental impact, while providing the best possible services and amenities for our guests. We appreciate knowing when our guests experience challenges like you did in regards...More

Reviewed March 24, 2014

We booked this hotel from a friends referral. The referral went there because of it dog friendly policy. This hotel was very upscale! not quite the Ritz, but very close. WE opted for the room with a view king room. $266 for a Saturday and...More

3  Thank Alan R
Response from Jamie B, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded April 7, 2014

We are honored to be your new Asheville home! Our team at the Hotel Indigo strives to provide exceptional service and intuitive touches. We hope to have many more opportunities to host you on your Asheville vacations! Best Regards, Jamie Bratcher Guest Service Manager

Reviewed March 24, 2014

We stayed at the Hotel Indigo for 4 nights for vacation. The hotel is within walking distance of downtown Asheville. It is a modern newer hotel. There was plenty of parking in an underground garage with a convenient elevator that could could go to the...More

Thank Francesginger
Response from Jamie B, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded April 7, 2014

Thank you so much for sharing your feedback with us! We are thrilled you enjoyed the stunning panoramic views from our penthouse suites. Our housekeeping team is new, and training now to become more efficient and effective. We look forward to a wonderful season with...More

Reviewed March 24, 2014

Overall a good stay. Great location if you are doing a lot of downtown walking and it's just a short drive to Biltmore estate. We had our dog with us, which sometimes can be hard because she is a Labrador and she goes over the...More

2  Thank StinaAshton
Response from Jamie B, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded April 7, 2014

We are delighted that you and your Labrador enjoyed a pleasant stay with us at the Hotel Indigo Asheville Downtown. We ensure each room that has been enjoyed by a furry guest receives a deep-cleaning, including an extensive ionization. I am sorry to hear that...More

Reviewed March 22, 2014 via mobile

I started writing a more negative review, until I tallied the good points. Very walkable location (though Asheville is very small, so any place in town would be.) Bed is very comfy, bathroom is large and attractive. View is nice (but NOISY) and the staff...More

2  Thank Alex30312
Response from Jamie B, Guest Relations Manager at Hotel Indigo Asheville DowntownResponded March 24, 2014

Thank you so much for taking the time to share your feedback with us. Our décor is very “Asheville boutique,” and we know it is not everyone’s cup of tea. However, there is never an excuse for a stain or biohazard in a guest’s room....More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$157 - $437 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$157 - $437 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (428)
Room & Suite (329)
Dining (18)
Pool & Beach (5)
Business Center & Event Rooms (1)
Questions & Answers
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Jennifer S
December 28, 2017|
AnswerShow all 11 answers
Response from jlm129flo | Reviewed this property |
our king suite had a mini fridge. I can't remember if it had a microwave.
1
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Drew9197
December 15, 2017|
AnswerShow all 8 answers
Response from Nathan E | Reviewed this property |
We didn't have a balcony, but our room did have a large soaking tub and a shower. We had a King Executive.
1
Vote
Stephanie M
November 27, 2017|
AnswerShow all 2 answers
Response from nqh1223 | Reviewed this property |
It's a pet friendly hotel so I assume yes but you may want to call them. It's a great property.
1
Vote
Room Tips
"king room on city side"
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"Best views are from corner rooms on higher floors."
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"Ask for a non-pet floor!"
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"Penthouse suites are worth the price, not much more than regular room"
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