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Hotel Indigo Asheville Downtown, an IHG hotel

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151 Haywood Street, Asheville, NC 28801-2632
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (540)
Room & Suite (360)
Videos (2)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Asheville Downtown, an IHG hotel
Updated 09/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 84 hotels in Asheville
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Experience downtown Asheville like a local when you stay at Hotel Indigo Asheville Downtown. Our vibrant hotel offers pet-friendly accommodations, ADA features, and penthouse suites, all with hardwood floors, refreshing pops of color & beautiful Blue Ridge Mountain views. Savor dishes made with local ingredients at oneFIFTYone Boutique Bar & Kitchen, our Asheville restaurant serving up tasty small plates and drinks. Our flexible meeting venue offers a dynamic space for your next meeting, reception, or special occasion. Spend your getaway exploring the outdoor adventures that Asheville has to offer. Discover trails, rivers & wildlife of the Blue Ridge Mountains, Pisgah National Forest & the French Broad River. Asheville NC is also home to attractions like Harrah's Cherokee Center, Battery Park Book Exchange & the Grove Arcade near our hotel. Our boutique hotel is accented with curated local photography throughout, creating an immersive Asheville experience with all the comforts of home and then some. No matter what kind of adventure you're looking for, Hotel Indigo Asheville Downtown can help make it happen.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Vending machine
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Safe
Seating area
Separate living room
Telephone
Wardrobe / closet
Iron
Private bathrooms
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Great View
Languages Spoken
English, Spanish
1825Reviews18Q+A100Room tips
Traveler rating
  • 977
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Popular mentions
dana t wrote a review Oct 12
Lexington, Kentucky1 contribution
We absolutely loved our stay at Indigo Hotel in Asheville. The staff was very helpful and friendly. The design was so much fun. I never realized how much that meant to my experience. Very interesting and fun!! Made to order breakfast was flawless. The car valen attendant very knowledgeable and very attentive. Highly recommend this hotel!!
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
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Heather W wrote a review Oct 2020
2 contributions3 helpful votes
Hotel's Favorite
We found Hotel Indigo to be a great stay. Front desk staff was amazing, a special thank you to the highly personable Steven- your recommendations were excellent! The room had gorgeous views and the bed was extremely comfortable. As others mentioned, you can hear street noise so do bring ear plugs if you are sensitive to noise while you sleep. I do suggest cleaning staff pay more attention to the showers as there were many places with mold/mildew. The hotel was within walking distance to many restaurants and other establishments. I would absolutely stay here again.
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Date of stay: September 2020
Rooms
Location
Service
Room Tip: Penthouse rooms are affordable and have great views
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3 Helpful votes
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Debra S wrote a review Oct 5
atlanta, ga20 contributions3 helpful votes
The staff was very good and helpful, the room was very comfortable and clean. The bed, towels and shower were very nice. The hotel was easy walking distance from restaurants, etc. The only negative we had was the noise level. Not from other guests, we never heard anything from other rooms or people in the hall, but we did not realize that this hotel was next to the interstate. All night, we heard traffic noise and it was loud. Also, the AC unit cutting on and off was loud, however, all hotels that have the below the window all in one units have this problem, this one was especially loud. So if you don't mind the AC noise, make sure you get a room NOT on the interstate side of the hotel.
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Date of stay: September 2021
Value
Cleanliness
Service
Room Tip: Ask for a room on the opposite side of the hotel from the interstate!
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Emily G wrote a review Sep 2021
Washington DC, District of Columbia53 contributions19 helpful votes
This hotel is run by friendly people who care about hospitality. Our room was spacious, clean and had pretty views. The shower was enormous, the bathroom was spacious, there was some wear on the furniture, but it didn’t bother me. The staff at the front desk greeted us warmly every time we came or left. They were super helpful when we had questions or needed assistance. It’s annoying to pay for parking, but the valet staff is fast and efficient (don’t forget to tip them; they take Venmo!) Everyone who works there consistently wears masks and follows covid protocol. Would absolutely stay here again.
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Henry Rice, Guest Services / Front Office at Hotel Indigo Asheville Downtown, an IHG hotel
Responded 2 weeks ago
Thanks for an amazing review Emily! I appreciate you taking the time to share your experience. I'm so glad that you liked it here, and hope that you will return. We are planning a full renovation next year, so things should be better than ever after that!
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Bonjomom wrote a review Sep 2021
Sarasota, Florida10 contributions7 helpful votes
+1
As someone else stated in their review which I wish I had read before I arrived, I also stayed in 1301 and was shocked to see how worn down it was. Great space and the 2 bathrooms were very spacious and thank goodness the bed was comfortable. No tub as shown on the website. It has a kitchen type area with a refrigerator but crazy to say, no microwave. When I complained about the furniture, rugs and upholstery (which did not reflect the website) the front desk person did take something off my bill each day. I still paid quite a bit. They said they will be renovating soon and were behind schedule due to Covid and the hotel just opening up in June. On a positive note, The staff was very nice and the breakfast from their restaurant and coffee was good. There was no cleaning service offered due to Covid. They just dropped off anything you requested. The hotel is very well located.
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Henry Rice, Guest Services / Front Office at Hotel Indigo Asheville Downtown, an IHG hotel
Responded 2 weeks ago
Thanks for taking the time to share your review. We appreciate your feedback, as always. I'm sorry about any confusion about the amenities. We do have a suite that has a tub, but not the balcony suites. I know there are many photos online under the various room types, but do not see any with a tub associated with this type of suite. Let us know if you saw this on a website other than our own, and we will gladly contact them to fix this. I can confirm that our plans for renovation are in play now after being delayed, and we are upgrading all rooms and common areas. I hope you will consider returning after we are done for a new, fresh experience.
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PRICE RANGE
$146 - $364 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
115
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Frequently Asked Questions about Hotel Indigo Asheville Downtown, an IHG hotel
Which popular attractions are close to Hotel Indigo Asheville Downtown, an IHG hotel?
Nearby attractions include Breakout Games - Asheville (0.3 miles), Asheville Brewery Tours (0.2 miles), and The Conundrum (0.08 miles).
What are some of the property amenities at Hotel Indigo Asheville Downtown, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Asheville Downtown, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Asheville Downtown, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Asheville Downtown, an IHG hotel?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Indigo Asheville Downtown, an IHG hotel?
Conveniently located restaurants include The Chocolate Fetish, Karen Donatelli Bakery and Cafe, and Roman's.
Are there opportunities to exercise at Hotel Indigo Asheville Downtown, an IHG hotel?
Yes, guests have access to a fitness center during their stay.
Is Hotel Indigo Asheville Downtown, an IHG hotel located near the city center?
Yes, it is 0.3 miles away from the center of Asheville.
Are pets allowed at Hotel Indigo Asheville Downtown, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Asheville Downtown, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel Indigo Asheville Downtown, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.