We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Indigo Asheville Downtown, an IHG Hotel

Save
Share
151 Haywood Street, Asheville, NC 28801-2632
Lowest prices for your stay
Booking.com
$256
View deal
Free cancellation until 10/09/22
Expedia.com
$256
View deal
Free cancellation until 10/09/22
Reserve now, pay at stay
FindHotel
$228
View deal
Free cancellation until 10/16/22
Hotels.com$256
Orbitz.com
Travelocity$256
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (563)
Room & Suite (399)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 12/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Asheville Downtown, an IHG Hotel
Updated 12/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 82 hotels in Asheville
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.0
GreenLeaders Gold level
Natural beauty and urban style combine to form an always-memorable stay at the Hotel Indigo® Asheville Downtown hotel. Our thoughtful service includes an on-site concierge to help create your ultimate Asheville experience. As a pet-friendly hotel, we offer customized catering for your pet as well. Our downtown hotel is walking distance to downtown Asheville's best attractions and hidden gems, which include local breweries, music venues and restaurants. Sample the gourmet small plate menu at our farm-to-table eatery, oneFIFTYone Boutique Bar & Kitchen. Watch our walls for the work of local artists, and take in the breathtaking views of the Blue Ridge Mountains and downtown Asheville from our guest rooms and spacious suites.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Coffee shop
Restaurant
Breakfast available
Snack bar
Special diet menus
Wine / champagne
Vending machine
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Show more
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Safe
Seating area
Separate living room
Telephone
Wardrobe / closet
Iron
Private bathrooms
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish
1848Reviews19Q+A100Room tips
Traveler rating
  • 985
  • 537
  • 205
  • 69
  • 52
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
volcanogirl wrote a review Oct 4
Texas13533 contributions298 helpful votes
+1
We really enjoyed our stay at the Hotel Indigo Asheville. There are a lot of different floor plans to choose from. We opted for one with a king-sized bed and a bathtub. Our room was great with a nice seating area, two flat-screen t.v.s, floor to ceiling windows with a view of the mountains, a small refrigerator, coffeemaker, and the very comfortable king-sized bed. Our bathroom was spacious with a deep sunken tub and a separate big walk-in shower, as well as double sinks. The location was great for us, on the edge of downtown. We were able to walk to several nice restaurants that had outdoor patio seating, and we felt safe in this location. The front desk was helpful with making restaurant recommendations. The hotel is located next to a freeway, but we weren't bothered by road noise. We were on the 12th floor, so perhaps request a high floor when you make your reservation. I liked that they had housekeeping services every day - refreshed the towels and made the bed daily, as well as bringing new shampoo, soap, etc. as needed. They also had a grab and go case of items like fresh fruit, cold sandwiches, and yogurt parfaits in the lobby. That was really convenient for days that we didn't have time for breakfast. They had a hot breakfast service available too. There's also a gym and a small bar area. If you have a dog, the hotel is pet friendly as well. Valet parking was only twenty dollars per day which seemed like a bargain. Hotel rates are a lot higher on weekends, so I'd plan your stay to be during the week if possible. Overall, we loved our stay at the Indigo and would definitely stay here again the next time we come to Asheville.
Read more
Date of stay: September 2022
Value
Rooms
Service
Room Tip: Ask for a high floor for a pretty view and to avoid road noise.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GrandTour64492679055, General Manager at Hotel Indigo Asheville Downtown, an IHG Hotel
Responded 2 days ago
Thank you for the excellent review! It's wonderful you had such a fantastic stay at Hotel Indigo Asheville Downtown! The comfort and happiness of our guests are important to us. We're thrilled you enjoyed our large and comfortable rooms so much. That's what we like to see! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suzane Q wrote a review Jul 2022
Clearwater, Florida59 contributions7 helpful votes
Hotel's Favorite
We spent several days at this hotel in Asheville. The staff of Jessica and Sam were wonderful. Jessica helped us with restaurants and recommended a restaurant inside the bohemian hotel by the biltmore. It was such a fabulous place and great place to walk around. The Biktmore grounds is across the street if you so desire. She was great about local downtown restaurants too like strada! Sam I think is the manager as she was on top of our comfort while staying there and ensuring our stay met our expectations. These front of hotel staff were always welcoming on our comings and goings. We had a dog with us and they welcomed her with the red carpet. Such a great stay! Now for our STAR Molly!! GOOD GOLLY MISS MOLLY we called her. She was fabulous. She works the front of the hotel and the bar. We had fun with her and watching her with others she treats everyone the same as though she’s known them for years. She is a true asset to the hotel. We hung out w her every night but one only because she had the day off. She learned how to make a late night flat bread with no cook around real quick even without burning it!! She’s the best. Thank you all!
Read more
Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GrandTour64492679055, General Manager at Hotel Indigo Asheville Downtown, an IHG Hotel
Responded Aug 2, 2022
Thank you for the excellent review! We're thrilled your time at Hotel Indigo Asheville Downtown was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Jessica, Molly, and Sam took such wonderful care of you and made you feel so valued. They are important members of our team! We look forward to hosting you again soon for another fantastic experience!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SouthernBred59 wrote a review Sep 2022
Greensboro, North Carolina193 contributions66 helpful votes
Hotel Indigo is easily accessed on and off I40. It is located within walking distance of downtown as well as Thomas Wolfe auditorium. 24 hour Valet parking. Easy walking distance to restaurants. Food and beverage available for purchase in the lobby.
Read more
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GrandTour64492679055, General Manager at Hotel Indigo Asheville Downtown, an IHG Hotel
Responded 5 days ago
Thank you for the great review, SouthernBred59! We're thrilled to hear that you had a great stay at Hotel Indigo Asheville Downtown! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Please come see us again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tracy Q wrote a review Sep 2022
Mount Pleasant39 contributions4 helpful votes
The hotel was clean and very convenient to the Harrah’s Cherokee Center - it was a short walk about a block away. The decor was a bit dated and definitely not high-end, but the bed and room were comfortable. The shower, while it looked dated, was a huge walk-in with very good water pressure. Staff was friendly.
Read more
Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GrandTour64492679055, General Manager at Hotel Indigo Asheville Downtown, an IHG Hotel
Responded 4 weeks ago
Thank you for the excellent review, Tracy! It's lovely you had such a pleasant experience at Hotel Indigo Asheville Downtown! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nilulu wrote a review Sep 2022
Minneapolis, Minnesota36 contributions29 helpful votes
We had several rooms booked at this hotel to attending wedding. Not one of our guests were happy with their stay and the concerns were not minimal. I have listed them here: 1) Dirty rooms, with hair on the floor and bathroom. Several of our guests raised this issue 2) Rooms not cleaned, only stocked with towels, beds not made 3) Bathroom sink not draining, 4) Bathroom on main floor- not stocked with toilet paper 5) Bathrooms not stocked with soap 6) Wi-Fi was extremely slow for all our guests. I was not able to download any document or visit any website 7) MOST IMPORTANT: My daughter got stuck in the elevator from 11:30am-12:35pm. I understand that elevators can get stuck but when I called to get them call fire department, they reacted so rudely to me as my concern for my daughter was not an urgent matter. I was appalled that for them getting stuck in between floors is not an urgent issue. My daughter was alone in that elevator in dark for over an hour!! The fact that the elevators got stuck earlier that day (I learned later from other guests) and they did not bother to post a sign so that people avoid that, is not handling things properly. There were other minor issues, like printer not working, they did not give a space for luggage storage when checking out, they messed up our food order for breakfast and cancelled on us after waiting for 20 min. Small gym with minimal equipment. What I can't accept is lack of attention to cleanliness especially in times of covid! Honestly, I wish I could say one positive thing about this hotel that charges over $300/night. My son stayed at Marriott for a 1/3 of this price and was so pleased with cleanliness and amenities! All these issues were brought up to the manager attention with no reaction from her!!
Read more
Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Paul H wrote a review Aug 2022
1 contribution2 helpful votes
The furniture was scuffed and stained as well as the carpets. Bathroom was in bad shape, looks as though there may be mold. Never again! I feel every surface is dirty and I am constantly washing my hands.
Read more
Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from GrandTour64492679055, General Manager at Hotel Indigo Asheville Downtown, an IHG Hotel
Responded Aug 9, 2022
Thank you for sharing your feedback with us, F1927HFpaulh. We regret that you experience with us was anything less than perfect and that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to so we've shared your concerns with the appropriate members of our team so that we may improve moving forward. We hope to have a chance to host you again so we may share a more positive experience that our guests are accustomed to.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ApresSkeeter wrote a review Jul 2022
3 contributions
Nice building and conveniently located downtown. Whole Foods market about 1/2 mile away. Good news/bad news: hotel allows pets which is good for pet owners, but bad for humans who don’t appreciate the smell of wet dog. Our room smelled like a kennel.
Read more
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GrandTour64492679055, General Manager at Hotel Indigo Asheville Downtown, an IHG Hotel
Responded Aug 2, 2022
Thank you for taking the time to share your feedback. While we're glad you enjoyed your time with us, we regret that your experience was anything less than perfect. We hold ourselves to a higher standard so we'll be sure to discuss your concerns with the appropriate members of our team so that we may improve moving forward. We look forward to hosting you again so we can share with you the high caliper experience our guests are accustomed to.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jon Denise D wrote a review Jul 2022
Knoxville, Tennessee69 contributions62 helpful votes
I planned a surprise 39th wedding anniversary trip for my wonderful wife to Asheville and to Hotel Indigo in particular. I had never stayed at this hotel but the pictures and location sounded perfect. I was so wrong! The location is close to downtown Asheville but right next to a busy interstate. The room had an outdoor porch but we would never use it because of the noise. Check in was seamless and we headed up to our penthouse room. The space was large, but it needed a lot of love. The web pictures must have been taken when it was brand new because reality was far different. Walls needed painting, wooden furniture was splitting on top due to past moisture problems, and what put us over the edge was a filthy couch with big stain marks. We called the front desk about the couch and they sent up the housekeeping manager. She examined the stains and said they tried to get out the stains but could not. Their solution was to put a sheet over the couch. I was humiliated. I wanted this to be such a good surprise for my wife and it was awful. We checked out immediately. We were not charged for our $1,800 room (yes for 3 nights, that is what I would have paid!) When we left we spoke to an employee and they said the hotel was “gross”! We stayed at the Doubletree one block away and had a fabulous time for HALF THE PRICE! We had a suite with nicer and up to date furnishings. Shame on the management of Hotel Indigo. The maintenance of their penthouse has been long ignored because the problems we saw were old. Obviously, we won’t go there again.
Read more
Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from GrandTour64492679055, General Manager at Hotel Indigo Asheville Downtown, an IHG Hotel
Responded Jul 24, 2022
Hi JonDeniseD, Thank you for your feedback regarding your recent reservation with us. We are very sorry that your experience was less than ideal – this is never how we hope for a guests stay to turn out. Your comments are not falling on deaf ears and will be used to enhance operations at the hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelly F wrote a review Jun 2022
Orlando, Florida169 contributions55 helpful votes
I had issues with my booking (unrelated to the any hotel staff). Jessica quickly made it all better. Room was clean & pretty. All staff was friendly. Location is perfect. Mark & Jessica (front desk) helped with my touring and both bellman were friendly, even the one at 5am on checkout day. A++
Read more
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GrandTour64492679055, General Manager at Hotel Indigo Asheville Downtown, an IHG Hotel
Responded Jun 27, 2022
Thank you for the outstanding review, Kelly! We're delighted your experience at Hotel Indigo Asheville Downtown was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Candy wrote a review Jun 2022
Grosse Pointe Woods, Michigan99 contributions43 helpful votes
We had to go out for food and it was a 2 minute walk to a great place. This is a nice hotel and we were very comfortable. You did need to get your own cart and tote your own bags which I feel is sometimes weird for this price and they still want tips for parking your car. Their only job is to park your car, they do not help with bags.
Read more
Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: This is downtown and surrounded by mountains. We had mountain view and their were hot air...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from GrandTour64492679055, General Manager at Hotel Indigo Asheville Downtown, an IHG Hotel
Responded Jun 10, 2022
Thanks for the great review! It's wonderful you enjoyed your stay at Hotel Indigo Asheville Downtown so much! We strive for excellence so we're thrilled you appreciated not only our helpful staff and amenities, but also our lovely breakfast and bar area! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$178 - $354 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
115
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Indigo Asheville Downtown, an IHG Hotel
Which popular attractions are close to Hotel Indigo Asheville Downtown, an IHG Hotel?
Nearby attractions include Breakout Games - Asheville (0.3 miles), Asheville Brewery Tours (0.2 miles), and The Conundrum (0.08 miles).
What are some of the property amenities at Hotel Indigo Asheville Downtown, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Asheville Downtown, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Asheville Downtown, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Asheville Downtown, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Indigo Asheville Downtown, an IHG Hotel?
Conveniently located restaurants include The Chocolate Fetish, Roman's, and Zambra.
Are there opportunities to exercise at Hotel Indigo Asheville Downtown, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Is Hotel Indigo Asheville Downtown, an IHG Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Asheville.
Are pets allowed at Hotel Indigo Asheville Downtown, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Asheville Downtown, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel Indigo Asheville Downtown, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.