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Room & Suite (292)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 02/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Asheville Downtown
More questions?
Updated 02/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#35 of 79 hotels in Asheville
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Experience downtown Asheville like a local when you stay at Hotel Indigo Asheville Downtown. Our vibrant hotel offers pet-friendly accommodations, ADA features, and penthouse suites, all with hardwood floors, refreshing pops of color & beautiful Blue Ridge Mountain views. Savor dishes made with local ingredients at oneFIFTYone Boutique Bar & Kitchen, our Asheville restaurant serving up tasty small plates and drinks. Our flexible meeting venue offers a dynamic space for your next meeting, reception, or special occasion. Spend your getaway exploring the outdoor adventures that Asheville has to offer. Discover trails, rivers & wildlife of the Blue Ridge Mountains, Pisgah National Forest & the French Broad River. Asheville NC is also home to attractions like Harrah's Cherokee Center, Battery Park Book Exchange & the Grove Arcade near our hotel. Our boutique hotel is accented with curated local photography throughout, creating an immersive Asheville experience with all the comforts of home and then some. No matter what kind of adventure you're looking for, Hotel Indigo Asheville Downtown can help make it happen.
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Room & Suite (292)292
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Vending machine
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Separate living room
Telephone
Wardrobe / closet
Iron
Private bathrooms
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Great View
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
74Restaurantswithin 0.3 miles
76Attractionswithin 0.3 miles
1,808Reviews18Q+A100Room tips
Reviews
Traveler rating
- 970
- 531
- 199
- 62
- 46
Time of year
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Popular mentions
We had an excellent one-night stay here and found absolutely everything to be up to our expectations. It can be difficult right now to maintain a well-run hotel during COVID but they've found a way here and the highlight was the staff. The front desk agent Maggie, the bar tender Jared, and the Valet Dorian were all so friendly and helpful, going out of their way to offer suggestions and advice for our time in Asheville and get us everything we needed during our stay. Props to Hotel Indigo for assembling such a top notch team of employees.
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Date of stay: March 2021Trip type: Traveled as a couple
Helpful
Hotel's Favorite
We found Hotel Indigo to be a great stay. Front desk staff was amazing, a special thank you to the highly personable Steven- your recommendations were excellent! The room had gorgeous views and the bed was extremely comfortable. As others mentioned, you can hear street noise so do bring ear plugs if you are sensitive to noise while you sleep. I do suggest cleaning staff pay more attention to the showers as there were many places with mold/mildew. The hotel was within walking distance to many restaurants and other establishments. I would absolutely stay here again.
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Date of stay: September 2020
Rooms
Location
Service
Room Tip: Penthouse rooms are affordable and have great views
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1 Helpful vote
Helpful
This hotel has everything you need for your stay - gym, laundry, pool (heated), clean and beautiful rooms. Katelyn went out of her way to make my stay absolutely fantastic! If you're in Everett - look no further! This is your hotel!
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Date of stay: March 2021Trip type: Traveled on business
Value
Rooms
Service
Room Tip: Ask for a room facing the water!
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Helpful
My husband and I stayed here for 2 nights in March. We booked last minute and didn’t do a ton of research like we normally do. When we arrived we checked in and received our keys, and then headed out to lunch. Coming back we weren’t sure about parking. So I asked the valet guy. He told me we could self park if we wanted and he would open the gate. He was very friendly, but I wish it would’ve been explained better. Then next day after returning, we couldn’t get the gate to open. I went in and the front desk staff exclaimed “we don’t know to make your keys for the garage if you don’t tell us that you’re self parking!” very rudely. To be honest I’m not even sure WHY they have valet here. It’s extremely easy to park in the garage and take the elevator up. We chose not to use it as we were in a rental car. The next day upon checking out- we had realized that we were charged $40 for overnight parking. I realize after that it DOES say that on the valet sign- but why wasn’t I even told that. And what hotel charges it’s own guests to park overnight??? The rude front staff again exclaimed that we should have known. She then said “well, did you guys want an coffee?” And we said “sure that would be great” and then told us it was a good thing before she ran the charge. So this hotel charges overnight guests for parking and their own hotel, and they don’t even have complimentary coffee? Plus they have a water softener which make your skin itchy and the rooms are mediocre and worn down. I’m sure there are much better places to stay in AVL. AVIOD this one.…
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Date of stay: March 2021Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from IHG Service, Other at Hotel Indigo Asheville Downtown
Responded 4 weeks ago
Hi FlyWithHaley, Thank you for visiting our property. Our hotel is the perfect place to enjoy a stay that makes you explore and inspired I read your feedback and I'm sorry you were miss informed about the parking charge, complimentary coffee, and staff among other things. I shared your comments with our managing team and made the necessary adjustment to improve our services. You can rest assure that these issues have been dealt with. I invite you to stay with us soon. Regards, Oscar C. Case Manager IHGService
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I’m an IHG platinum member on points redemption and happy to receive a comp upgrade to doubles with view as we’re traveling with 2 kids and needed more space during a 2-night stay. The room was spacious and since we got a corner room, we got both city and Mountain View. Definitely a plus! The negative part was the valet parking. We chose not to utilize the service due to COVID and the valet attendant was very inconsiderate when we used the designated parking space to unload our luggage despite the sign says 10-min parking. We felt rushed! If you’re looking for accommodations that have flexibility to self-park during the pandemic, this property is not for you. The location is not even that great.
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Response from IHG Service, Other at Hotel Indigo Asheville Downtown
Responded Jan 5, 2021
Hello rmf_travels09, Thank you for your Reward night stay and for taking the time to leave us feedback. I appreciate you as one of our IHG Rewards Platinum Elite members! While I am glad that the room worked for you, I am sorry to learn about the level of service received from the hotel valet parking staff. I have alerted the hotel management regarding your comments, and I am positive that the measures that will be taken will avoid similar issues from reoccurring in the future. I hope you choose us again! Best regards, Clayton G. Case Manager IHGService
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PRICE RANGE
$146 - $364 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
115
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Claim Your Listing Frequently Asked Questions about Hotel Indigo Asheville Downtown
Which popular attractions are close to Hotel Indigo Asheville Downtown?
Nearby attractions include Asheville Brewery Tours (0.2 miles), Breakout Games - Asheville (0.3 miles), and The Conundrum (0.08 miles).
What are some of the property amenities at Hotel Indigo Asheville Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Asheville Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Asheville Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Asheville Downtown?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Indigo Asheville Downtown?
Conveniently located restaurants include The Chocolate Fetish, Karen Donatelli Bakery and Cafe, and Roman's.
Are there opportunities to exercise at Hotel Indigo Asheville Downtown?
Yes, guests have access to a fitness center during their stay.
Is Hotel Indigo Asheville Downtown located near the city center?
Yes, it is 0.3 miles away from the center of Asheville.
Are pets allowed at Hotel Indigo Asheville Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Asheville Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel Indigo Asheville Downtown?
The staff speaks multiple languages, including English and Spanish.