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Hotel Indigo Asheville Downtown

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Hotel Indigo Asheville Downtown
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1,409 Reviews from our TripAdvisor Community

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Showing 1,402: English reviews
Greenville, SC
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here one night in order to enjoy an evening in Asheville before our daughter returned to college. Everyone was friendly and our room was wonderful. Great views from the 9th floor, North side overlooking I240, the domed Church, and the Grove Park Inn; lots of space, both in the bedroom and bath; beautiful, modern, light, uncluttered and very... More 

Helpful?
Thank SouthernFamilyOf3
Jared R, Front Office Manager at Hotel Indigo Asheville Downtown, responded to this review

I will definitely pass along the kind words to our staff and we look forward to serving you again soon! Regards, Jared R. Front Office Manager More 

Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed here for 2 nights and we had a very modern room. The shower was huge and the bed was very comfortable. If we ever go back to Asheville I would stay here again. The staff was very welcoming and I was worried about the valet parking but we never waited longer than 15 minutes for... More 

Helpful?
Thank Melissa P
Tucson, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I spent two nights here after reading rave reviews, and can't understand where those reviews came from. The staff was very friendly, especially the valet, but he was the only one who didn't seem friendly, but inept. The room was not very clean -- pubic hairs in the bathroom even after leaving a note for housekeeping about it. A layer... More 

Helpful?
1 Thank westgal52
Chapel Hill, North Carolina
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family stayed here during a quick overnight visit to Asheville. The staff were friendly and welcoming and went the extra step to help us enjoy our visit. The view from our room was great, and it was an easy walk to lots of great restaurants. We upgraded to a more spacious room which felt quite luxurious. I prefer to... More 

Helpful?
Thank rachel m
Cape Charles, Virginia
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the moment we handed our car keys to the valet, were greeted by the friendliest front desk personnel and rode the elevator up to a wonderful room with a view. Indigo was a joyous experience. I cannot find enough wonderful words to describe our stay.

Helpful?
Thank BHSabbi
Jared R, Front Office Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much for the kind words. I can honestly say that yours is the most poetic review I have seen. I hope we get to serve you again in the near future! More 

LaGrange, Georgia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved this hotel! The contemporary rooms are fresh compared to regularly hotel rooms. We liked because they allow our little Jack Russell Terrier, for a small fee. Was within walking distance of most all downtown Asheville places. Only negative I can say is that they need a few more elevators. During busy times, had to wait on elevator more than... More 

Helpful?
Thank mbfagundes
Katie B, Front Office Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much! We love having guests love their stay with us, and enjoy seeing their furry family too. Also, I do apologize for you wait with the elevators, but appreciate you mentioning it to us. This will most certainly help us improve for your future stays, and other guests. I hope to see you again in the future.... More 

Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

Paid in advance for Penthouse suite. First Penthouse overlooked a parking lot with a large medal skyslide dangling outside the window. Serious eye sore! Jarrod or was it Jerry really worked to accommodate us. He sent Katie to show us two beautiful room options. We chose another Penthouse with better views and a better layout. We couldn't be happier! I... More 

Helpful?
Thank Mel5701
Katie B, Front Office Manager at Hotel Indigo Asheville Downtown, responded to this review

Dear Mel 5701, Thank you so much for your kind words! I truly appreciate your feedback, and am so glad you are enjoying (enjoyed?) your time with us. I will certainly let Katie and Jared know that they were able to handle your situation, and defiantly pass the praise along to Jay! Thank you again! Sincerely, Katie More 

Greensboro, North Carolina
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I had a very nice stay at the Indigo. We had a nice large room with a very comfortable bed. The staff was very accommodating and friendly. Dog friendly. Just a couple of blocks to the vibrant downtown! The only reason I didn't give it 5 stars is because they only offer valet parking.

Helpful?
Thank Kathy G
Katie B, Front Office Manager at Hotel Indigo Asheville Downtown, responded to this review

Dear Kathy G. Thank you so much for your kind words! We truly appreciate hearing them from our guests because it makes our days so much brighter. Thank you also for your feedback on Valet. It is a relatively new service for us, and we are still working to improve for future guests. Cheers, Katie B. More 

Palm Beach, Florida, USA
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We got a King corner room on the 8th floor (Room 800) and the views of the mountains from both exposures was fantastic!!! The shower was huge (like 5' x 6') and the bath vanity was at least 8' long!! Fantastic! We ate breakfast in the hotel and they had lots of specialty coffees in addition to a nice menu... More 

Helpful?
Thank norestraveller
Jared R, Front Office Manager at Hotel Indigo Asheville Downtown, responded to this review

Thanks for all the kind words. Guests like yourself make this an incredible place to work! Warmly, Jared R. Front Office Manager More 

Pinehurst, North Carolina
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

After reading a few of the reviews, I was a little worried about staying there. I have to admit, I was looking for things I normally wouldn't look for. The only issue I found was a black hair and a very small piece of tissue on the bathroom floor. Whoopee! The staff was young, super energetic and very helpful! The... More 

Helpful?
Thank Cristin1248
Jared R, Front Office Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much for staying with us! You have an awesome sense of humor and a great way of looking at things. I hope we get the opportunity to serve you again in the near future. Warm Regards, Jared R. More 

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more   less 

Additional Information about Hotel Indigo Asheville Downtown

Address: 151 Haywood Street, Asheville, NC 28801-2616
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $180 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Asheville Downtown 3.5*
Number of rooms: 115
Reservation Options:
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Hotel Style:
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
#17 Family Hotel in Asheville
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