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2/4/2018 2/5/2018
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    Brookstone Lodge

    4 Roberts Rd, Asheville, NC 28803-8613
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    2/4/2018 2/5/2018
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    Savings alert: 11% below average rate

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    $107
    $89
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    Traveler (121)
    Room & Suite (82)
    Dining (12)
    Overview
    • Excellent39%
    • Very good35%
    • Average17%
    • Poor7%
    • Terrible2%
    Travelers talk about
    “waffles” (66 reviews)
    “biltmore estate” (72 reviews)
    “room was clean” (54 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness center
    Wheelchair access
    Business Center
    3.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (879)
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    1 - 5 of 876 reviews

    Reviewed 3 days ago via mobile

    East side of Asheville directly off the Interstate- convenient. Just down the hill from the Asheville Party Depot indoor arcade/ game center. Clean room and they accommodated our 19 person youth group. Standard morning hotel self serve breakfast served. Waffles and biscuits and gravy (a...More

    Thank Calico4
    Reviewed 2 weeks ago via mobile

    This place was fine for a few nights. It was pretty clean and quiet. The bathroom was updated but the carpet was worn. The beds were pretty comfortable. Has a fridge, microwave and coffee pot. Breakfast was good.More

    Thank welltraveledson
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 1 week ago

    Dear Guest, I received a copy of your review, and wanted to take a moment to personally respond. I was happy to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your...More

    Reviewed 4 weeks ago via mobile

    Other than the staff being really friendly, this place was not what we expected. One of the bulbs was dead so we couldn’t cut one of the main lights on, and we went to lay down that night and pulled the covers back to find...More

    1  Thank James S
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 3 weeks ago

    Dear James, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    Reviewed October 30, 2017 via mobile

    I stayed at the Brookstone from October 23 thru 26. I specifically requested a handicap accessible room since I use a walker. I had found out the hotel did not include handicap accessible rooms as part of tour package but fortunately they accommodated me. I...More

    1  Thank 53724Pat
    Response from 181omarra, Area Manager at Brookstone LodgeResponded November 7, 2017

    Dear Pat, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    Reviewed October 22, 2017 via mobile

    Stopped here on thw aay to the Blueridge. Nice property the guest service was great. Rachel did a great job at check in. The rooms are clean as is the rest of the property. I would stay again. Very safe for anyone traveling alone or...More

    Thank klovan1
    Response from 181omarra, Area Manager at Brookstone LodgeResponded October 24, 2017

    Dear Klovan, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Pool
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Pool
    Details
    • Price range
    • $77 - $192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Family Hotel in Asheville
    • #19 Business Hotel in Asheville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, getaroom.com, Orbitz, Evoline ltd and Cancelon so you can book your Brookstone Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Asheville
    • Also Known As
    • Brookstone Hotel Asheville
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    Traveler (121)
    Room & Suite (82)
    Dining (12)
    Pool & Beach (9)
    Hotel & Grounds (85)
    Bathroom (13)
    Nearby
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    Ask a question
    Questions & Answers
    Christyfaith
    May 20, 2017|
    AnswerShow all 8 answers
    Response from Marjorie K | Reviewed this property |
    The hotel is about three miles from Biltmore Estate. I am not familiar with a casino in the Asheville area. The Biltmore is worth the money for a tour, for which you can purchase tickets at the hotel.
    2
    Votes
    LisetteT
    November 11, 2016|
    AnswerShow all 6 answers
    Response from CDP_travels | Reviewed this property |
    Can't walk to Asheville but the drive is very short. No dogs.
    0
    Votes
    Terry311971
    July 12, 2016|
    AnswerShow all 4 answers
    Response from Denise E | Reviewed this property |
    Only about 5 minutes to the Biltmore entrance. Very convenient!
    0
    Votes
    Room Tips
    "DO NOT accept any room on the I-40 end of the hotel - rooms that end with 01 or 02. Quieter on the parking..."
    Read review
    "Here's a tip-don't book a room"
    Read review
    "Any room should be fine."
    Read review
    "Nothing specific to add, the rates were good but we went before the fall colors"
    Read review
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