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Brookstone Lodge

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4 Roberts Rd, Asheville, NC 28803-8613
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (162)
Room & Suite (141)
Dining (15)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Brookstone Lodge
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#47 of 77 hotels in Asheville
Location
Cleanliness
Service
Value
Experience the charm of a mountain lodge just minutes from Biltmore Estate, downtown Asheville, Blue Ridge Parkway, and the area’s finest shopping and dining. Amenities include a complimentary deluxe continental breakfast, indoor pool, wireless internet, fitness center, and much more. Some in-room amenities are 32" flat screen HDTV, granite tub and vanity, microwave, coffee maker, mini-refrigerator, and hair dryer. We are independently owned and operated. AAA-3 diamond rating.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Children Activities (Kid / Family Friendly)
Parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Snack bar
Vending machine
Horseback riding
Mini golf
Bicycle tours
Billiards
Bowling offsite
Canoeing offsite
Darts
Fishing
Karaoke
Patio
Walking tours
Nightclub / DJ
Highchairs available
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Meeting rooms
Fax / photocopying
Gift shop
Non-smoking hotel
Outdoor fireplace
Sun deck
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Telephone
Wardrobe / closet
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
991Reviews13Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
MelissaT wrote a review Sep 16
2 contributions1 helpful vote
Weird location but ok. Quiet. However, upon walking into room, took a quick look around and there was trash from the previous travelers left in the room. Went down to check in and husband was given sanitizer and gloves and told to leave trash in hallway. In this day of COVID you’d think there would be better cleanliness! Not offered different room basically, clean it up yourself. Also, alarm went off around 9pm that night... nothing found for the cause but at 5am woken by staff asking about fire alarm! 8 hours later but they stayed it just went off to their records.... was offer $15 snack credit... Breakfast no tongs, gloves, nothing. Everyone touching everything. Would not recommend! Dangerous!
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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Jay wrote a review Sep 5
Henderson, North Carolina1 contribution
Room appeared to be clean. They have removed carpet so you hear people above you walking at night. Ants in the room. 2 small ice machines that could not keep up. Could not get ice till early morning. Jacuzzi jets hardly worked. Free breakfast is packaged muffins and instant pkg of grits and oatmeal. I use cpap machine at night but only one plug at head of bed so I had to unplug room phone to be able to use sleep machine.
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Date of stay: September 2020Trip type: Traveled with family
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Subi19 wrote a review Aug 2020
Kenly, North Carolina2 contributions
Personally, I wouldn’t stay again. I prefer a larger parking lot so I don’t get door dings. The room itself (Double Queen, 1st Floor) was not bad. It was recently renovated, but one of the beds shifted quite a bit, the tv remote control did not work, it seems that this room had been roughed up. However, for the trip we were on (and the price of this room was $75/night), the room was great. As far as service, the staff was attentive and helpful when there was an issue. However, when we checked in, there was a non Choice Platinum/Diamond member who parked in a reserved spot and they asked if they could stay parked there even though they were not members of Choice Privileges, the front desk clerk gave them the go ahead, and that it really didn’t matter... This was a vastly different experience than the Cambria I stayed at earlier this year. While I personally would not stay again, I’d recommend to family and friends.
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Date of stay: August 2020Trip type: Traveled as a couple
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flipper95 wrote a review Aug 2020
New York City, New York372 contributions134 helpful votes
I stayed a night after a long drive, the hotel is flanked by an on ramp and a busy multilane local road and i heard the noise all night. I also heard a lot of noise from the room above, foot steps and things falling. While the faux hard wood floors are nice on the eyes, they do not sound insulate and make things worse. I was also puzzled as there was no desk, just a high shelf and a regular office chair.
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Date of stay: August 2020
Value
Cleanliness
Service
Room Tip: i had requested. quiet room but not provided.. not sure there is any at this hotel
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Nicki M wrote a review Aug 2020
Buford, Georgia77 contributions18 helpful votes
Stayed here for a quick weekend getaway. The staff were pleasant, ready to please, and friendly. Yes, masks were required in the lobby and breakfast was prepackaged muffins but they are making the best of getting back in business post Covid shutdown. The rooms are clean and fresh. We had a spa in the room and enjoyed a soak with jets. It was easy access to downtown and anywhere we wanted to visit. Hotels are meant to sleep in- adventures are outside. This was a safe, clean, and accommodating room.
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Date of stay: August 2020Trip type: Traveled as a couple
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PRICE RANGE
$76 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
brookstone hotel asheville
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
73
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Frequently Asked Questions about Brookstone Lodge
Which popular attractions are close to Brookstone Lodge?
Nearby attractions include Biltmore (2.1 miles), Asheville Brewery Tours (3.4 miles), and Breakout Games - Asheville (3.4 miles).
What are some of the property amenities at Brookstone Lodge?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Brookstone Lodge?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Brookstone Lodge?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Brookstone Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Brookstone Lodge?
Conveniently located restaurants include Jargon, Vinnie's Neighborhood Italian, and The Chocolate Fetish.
Are there opportunities to exercise at Brookstone Lodge?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Brookstone Lodge have an airport shuttle?
Yes, Brookstone Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Brookstone Lodge offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Brookstone Lodge?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Brookstone Lodge?
Many travelers enjoy visiting Biltmore (2.1 miles), Grovewood Village (4.8 miles), and Thomas Wolfe Memorial (3.4 miles).