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Courtyard Asheville

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Courtyard Asheville
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213 Reviews from our TripAdvisor Community

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Showing 212: English reviews
McLean, Virginia, USA
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

I stay at a lot of hotels in the Marriott family. You can usually rely on them to be reasonably updated and professionally run. The staff at the hotel was polite and responsive, the issue I had was that the rooms felt stale. The beds were clean and comfortable (single most important factor for me). The pull handle for the... More 

Helpful?
1 Thank BairdWallace
Christina H, General Manager at Courtyard Asheville, responded to this review

Dear BairdWallace, Thank you so much for sharing your experience with us. It truly is our guests' feedback that help us continually target our areas of improvement. I am happy to hear that our staff was polite and responsive, I will be sure to pass those compliments along. Also, I wanted to apologize for the condition of the rooms, however,... More 

Raleigh, North Carolina
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I really don't write negative reviews, but this one is definitely not positive. I have stayed at 1-5 star hotels all over the world and there are a few things that are a must that make me want to return. Did I get a good night sleep, was the room clean, and were there any issues. Let me start with... More 

Helpful?
1 Thank Michael S
Cape Cod MA
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Although pictures posted here all seem ok this is not what I experienced. This hotel is not up to Marriott standards and may be a franchise so that may explain that. Wish there was a way to determine this before booking! Although conveniently located off the highway and an easy drive into Asheville, This property is tired and in need... More 

Helpful?
1 Thank LifesAnAdventure216
Ohio
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am usually leery about staying at hotels by airports. This is an exception. First of all I never saw the airport. I'm assuming it's a small regional airport as I never saw or heard a plane. Secondly it was in a very nice area. I am a jogger and went for a pleasant run in the morning. Thirdly it... More 

Helpful?
Thank JKJK6
Milton, Georgia
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel. 3rd floor room, away from the ice and elevator; safe; very quiet, clean, comfortable; just what I am looking for in a hotel. Our out-the-door price was $200 for a Saturday night, and that's a pretty good price for Asheville. No free breakfast here, but parking is free. Staff was very pleasant and helpful. At the top of... More 

Helpful?
Thank Michael B
Charlotte, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 24, 2016

This hotel is fine. Its a $100/night place at best but unfortunately it costs $235 in my situation. They have a nice fire pit and a restaurant on the first floor. Its well decorated and all looks clean and new. Compared to downtown Asheville and $400/night options, I'd rather pay for an Uber and stay here or another Tunnel Road... More 

Helpful?
1 Thank jcbriar
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you for staying with us and sharing your experience. Your kind words about the hotel including the fire pit on our patio and the Bistro restaurant in our lobby are greatly appreciated. Our rates are determined based on demand and the time of the year. We adjust our rates accordingly to remain competitive in the marketplace. As you noted,... More 

Dalton, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 21, 2016

Did not have free breakfast or even free coffee in the lobby. Could only purchase Starbucks drinks and sandwiches in the café or drinks from the cooler There was a small coffee maker in the room; but did not look clean. Not sure the last time it was cleaned.

Helpful?
1 Thank no3fan
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you for sharing your experience at the Asheville Courtyard. Please accept my apology that you were not aware that Courtyard hotels provide the Bistro as the dining option where orders are prepared to order and delivered tableside for an additional fee. Marriott offers other brands including Spring Hill Suites, Fairfield Inn, Residence Inn and Towne Place Suites that do... More 

Level Contributor
117 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 20, 2016 via mobile

We stayed here for just one night. The location is perfect for the airport and only around 12 miles to downtown. There is a small refrigerator in the rooms and there is a market with grab and go items. The bistro has Starbucks Coffee & Tazo Tea but there is a cost for the items. The is no Continental Breakfast.... More 

Helpful?
Thank Nelli013
Chicago, Illinois
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 31, 2016

We stayed here at the Courtyard Marriott in Asheville, NC while visiting the Biltmore estate. We were expecting a nicer more modern and clean Marriott considering the area it is in. It is on an old strip of hotels and fast food restaurants at the top of a hill just a few miles from the Biltmore estate. The lobby and... More 

Helpful?
1 Thank 339marlener
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you for staying at the Courtyard Marriott while you were visiting the Biltmore Estate. Your kind words about the staff are greatly appreciated. Our guest rooms and the lobby/Bistro are all scheduled to undergo renovation as of January 2, 2017. This follows the Marriott guidelines for renovating. The latest décor package will be installed designed for Courtyards. This will... More 

Boca Raton, Florida
Level Contributor
140 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 25, 2016

Checked into the Courtyard for a few nights and loved the service and location of the hotel. Room was large and comfortable, with very comfy king bed, a nice sitting area large bathroom. Nice Pool and hot tub. Only negative- the price was steep for a Courtyard.

Helpful?
Thank lovliladi
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you for staying at the Asheville Courtyard and sharing your experience. I appreciate your kind remarks about the hotel and service. Although the price you paid may have seemed steep for a Courtyard, our rates are based upon demand in the area and are adjusted routinely in order to remain competitive in the marketplace. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Asheville

Address: One Buckstone Place, Asheville, NC 28805-1807
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $150 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Asheville 3*
Number of rooms: 75
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Also Known As:
Courtyard Asheville Hotel Asheville
Asheville Courtyard
Asheville Marriott
Hotel Style:
#28 Business Hotel in Asheville
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