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I stayed in this hotel for about six weeks in June and July of this year. The managers and staff were top-notch friendly and caring people. They made sure my room was kept clean with my crazy work schedule and my little dog, Buddy who...More
Thank Heather S
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded August 18, 2018
Heather, thank you for your gracious review of the Extended Stay America. We are delighted to know you and your furry friend had a flawless stay and that our amazing associates made for a memorable experience. Your compliments will be surely shared with the team,...More
Great staff, great location, perfect for what we needed. It was clean and cozy. Price wasn't terrible either. Definitely recommend for any type of stay. It was near shopping and food and not too far from downtown. With out the downtown price.More
Thank Miranda C
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded April 13, 2018
Miranda, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest and we...More
This hotel was terrible. The halls, lobby, and rooms all smelled awful. When we got in our room there were cabinets full of food from a previous occupent. There was a loaf of bread left on top of the cabinets. The room is very outdated...More
Thank Sarah B
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded July 15, 2018
Sarah, thank you for your review of our hotel. We're sorry that your room was not in a spotless condition as it should have been. Please know, towels and linens can be exchanged at the front desk and are complimentary. We are sorry if this...More
... But the staff certanly makes you feel as if you are!!! You might not get a full breakfast, but the breakfast bar allows for hot cereal and coffee. Yum!!! In addition, . This is a wonderful pet-friendly hotel.More
Thank S D
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded July 4, 2018
We appreciate you for choosing Extended Stay America. It feels great to know you were awed with our hospitality and that you could start your day with our delicious grab-and-go breakfast offerings. Thanks once more for the comments, and we look forward to serving you...More
Excellent service. Manager and staff very helpful and friendly. Clean room. Fast check out and check in.
I will recommend this hotel to coworkers and friends.
The hotel is lactated near downtown and shopping areas.
Response from 00esa, Manager at Extended Stay America - Asheville - Tunnel Rd.Responded June 27, 2018
Juan, thank you for staying at Extended Stay America. We are delighted to read you liked our ideal location and courteous service. Thanks again for being our guest, and we look forward to your next visit.