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Holiday Inn Express Asheville - Biltmore Square Mall

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Holiday Inn Express Asheville - Biltmore Square Mall
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434 Reviews from our TripAdvisor Community

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Showing 428: English reviews
Level Contributor
10 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

This Hotel is very clean and the staff is very friendly. The beds are a little firm for me but still comfortable. The breakfast is pretty good. The pool area is very nice. The hotel has a super channel selection on the TV. They have Bravo and the Hallmark channel. That is important to me. ;) It is just across... More 

Helpful?
Thank TinaRed66
Raleigh, North Carolina
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Our room was very clean and the staff was so friendly. This hotel is close to so many activities. We had a wonderful time and will definitely stay here again in the future. The bathroom in particular was very pleasant and we check behind doors and shower curtain. All the drawers were clean as well as under the bed. We... More 

Helpful?
Thank Rebecca S
Philadelphia, Pennsylvania
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is a little out of Asheville but that also means you aren't always fighting traffic. Rooms are nice although could use a little sprucing up (looked like that was happening). Minimal noise although there were a fair amount of young kids staying there.

Helpful?
Thank Lois W
So Cal
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The staff were not very friendly at this hotel. The beds were marginal and the breakfast was acceptable. It meets the basic needs but I should have paid the big bucks for a nicer hotel considering this was a couple's getaway.

Helpful?
Thank JO_8500
Jonesboro, Georgia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just your typical Holiday Inn Express. Very clean, friendly, convenient, and all of that other nice stuff. The breakfast doesn't get served until 0630, so if you're like me and have to hit the road, then you are better of going to a gas station or something. Nothing too crazy happened in experience at this hotel. However, it is located... More 

Helpful?
Thank Zachery D
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

We love Sierra Nevada Brewing Company! We recommend it to our guests a lot. I am glad you enjoyed your stay in Asheville. Thank you for staying at our hotel. Best, Ellen Pettigrew More 

Phenix City, Alabama, USA
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We opted for a room with a balcony and the mountain views were awesome. The hotel was very well maintained. The room was spotless and cozy. The staff was excellent. Yes it was a little high but, well worth it. We stay at a lot of mid-range hotels on our vacations and will splurge on one that is worth it.... More 

Helpful?
Thank Robert F
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for staying at our hotel. Our staff really strives to keep a clean and well maintained hotel. We do have a very convenient location to most of Asheville's major attractions. We are looking forward to your return visit. Best, Ellen Pettigrew More 

New Jersey
Level Contributor
154 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Parking free,easy,and convenient.Checkin fast and friendly.Large clean room with king-size bed and sitting area.Fridge and decent wi-fi.Breakfast was good,not just continental,decent selection of hot foods,would prefer waffles to pancakes though.Hotel was also quiet for our 3 day stay,no noise from next door or above.Good decent priced,basic accomodations.

Helpful?
Thank tojo72
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

I am so glad you enjoyed your stay at our hotel. I will let our staff know about your good comments. Most of them have been with our hotel for years. We are looking forward to your return visit. Best, Ellen Pettigrew More 

South Lyon, Michigan
Level Contributor
325 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For starters, the front desk staff, particularly Bill is awesome. I had made a mistake in setting my reservation. Bill worked diligently to accommodate our needs. Rooms are in good shape and clean. Breakfast is excellent, though very busy on the weekend. They have opened an adjacent room to provide additional seating, a nice move. My only advice is to... More 

Helpful?
Thank gblack7205
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Our hotel does have a great staff and I will tell Bill your great comment. I suggest to guests to come during the off season or during the week. Our rates are very reasonable then. We hope to see you again! Best, Ellen Pettigrew, Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was everything advertised. Front desk staff were tremendously friendly and informative. Rooms were clean and well kept as was the rest of the hotel. Great location by the outlet stores and not far from downtown.

Helpful?
1 Thank Kat20536
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for the great comments. I will let the staff know about them. We hope to see you again soon! Best, Ellen Pettigrew More 

Level Contributor
14 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a nice hotel. We paid $245 dollars taxes included. Expensive for summer season in Asheville. The hotel is the typical holiday inn, nothing fancy but clean due to no smoking policy and not being a pet friendly hotel. Rooms need to get rid of the old carpet and replace it with wooden floors for the price of the... More 

Helpful?
Thank Carlos B
ejpettigrew, Director of Sales at Holiday Inn Express Asheville - Biltmore Square Mall, responded to this review

Thank you for staying at our hotel. We do have a very clean and well maintained hotel. Asheville weekends can be pricey but otherwise we are very reasonably priced. Hope to see you again. Best, Ellen Pettigrew More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Whether you re coming to Asheville for business or just for pleasure, relax in our warmly decorated hotel conveniently located to all of Asheville s major interstates, area attractions and just minutes from downtown. Relax at the Holiday Inn Express Hotel & Suites in our large atrium lobby with a cozy fireplace or enjoy our Jacuzzi spa after working out in our fitness center, outside track or outdoor pool. The Holiday Inn Express Hotel & Suites offers a complimentary Hot continental breakfast in the morning and freshly baked cookies and beverage in the afternoon. At the Holiday Inn Express Hotel & Suites we offer a variety of packages for groups to the individual traveler including the Biltmore Estate, NC Arboretum, Blue Ridge Parkway, Chimney Rock Park plus golf, white water rafting and downtown shopping adventures. Catch up for work or pleasure at our two complimentary 24 hour business centers with printers or bring your laptop and take advantage of our free high speed wireless internet access. The Holiday Inn Express Hotel & Suites is an excellent choice for your next meeting. Our meeting room can accommodate up to 36 people and we have available A/V equipment and a variety of catering menus. Our hotel offerstour operator, group, AAA and Senior discounted rates! ... more   less 

Additional Information about Holiday Inn Express Asheville - Biltmore Square Mall

Address: 1 Wedgefield Drive, Asheville, NC 28806-2225
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $131 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Asheville - Biltmore Square Mall 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Express Asheville - Biltmore Square Mall Hotel Asheville
Holiday Inn Asheville
Biltmore Square Mall
Hotel Style:
#16 Family Hotel in Asheville
#21 Romantic Hotel in Asheville
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